Cornerways

14/16 Manor Road, Paignton TQ3 2HS

Cornerways offers seafront views of Preston Sands in Paignton. Registered for 50 residents predominantly in private rooms although there are two double rooms. The home is arranged over three floors with a central lift to each floor.

Offering specialist dementia care of residents, the team works closely with all local medical professionals. Cornerways provides a safe environment so that clients can enjoy as much independence and mental and physical stimulation as possible.

Group: Peninsula Care Homes Ltd

Person in charge: Debbie Flynn (Manager)

Local Authority / Social Services: Torbay Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 50 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 44

Shared Rooms: 3

Rooms with ensuite WC: 42

Weekly Charges Guide: Personal Care Single £560 – £900 (These prices are only a guideline, please contact Cornerways to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Physiotherapy • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Cornerways: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.3 (maximum of 10) for Cornerways is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Cornerways in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 5 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.776 for Cornerways is calculated as follows: ( (111 Excellents x 5) + (32 Goods x 4) ) ÷ 143 Ratings = 4.776

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.5 Points relating to the number of positive Reviews for Cornerways is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10 positive Reviews (50 registered maximum number of service users ÷ 5). 5 Reviews ÷ 10 Target = 0.500

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.3 Cornerways has a Review Score of 9.3 (9.276) from 12 Reviews


Average Ratings

  • Excellent
    11
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Cornerways?

  • Extremely LIKELY
    12
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Cornerways

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

My late brother was a resident of Cornerways for the last three years of his life and during that time the family were very happy with all aspects of his care.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.3 out of 5

The care my father has received during this time has been exemplary. I have met at least fifteen members of staff and all of them have shown a sensitively and affection that goes beyond what I expected. I have shared a room with my father for a week given his terminal condition and have been overwhelmed by the care and attention I've received also! The only problem is the labyrinth in a building which has been adapted for purpose but the carers more than make up for any inconvenience caused by that.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

My father was very old (101) and he had excellent care. I live in Birmingham so my visits were not as frequent as I would have wished but every time I met with dad I was really impressed with the care there. I would not hesitate to recommend Cornerways because of these high standards in all fields of care and personal support.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Having observed the workings of Cornerways over a period of 3 months I have been amazed at the dedication of all levels of staff. There is an ethos, that flows from top to bottom and bottom to top, but always centred on resident satisfaction. How the staff maintain their cheery disposition in face of all they have to deal with is beyond me.

My Mother is always well dressed and well-looked after. Her room is clean and tidy and well equipped with the aids necessary for her safety and well being. Her laundry is done on a regular basis and attention is paid to such as her hair, nails and chiropody. Medication is handled and a Doctor called whenever required. Mother is well fed and happy and assisted with her mobility. Residents are monitored on a regular basis and guests are catered for without any problem.

Cornerways is a nice location and residents are treated to music acts, trips out various daytime activities to keep them stimulated both mentally and physically.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My aunt moved into Cornerways in March 2017. She has been well looked after and treated with much kindness and respect.
I visit the home frequently and am always impressed by the cleanliness and high standard of care given to the residents.
The meals are well presented with a choice of dishes and the food always looks inviting.
It is a great relief to me to know that my aunt is staying in such a well run home with such dedicated staff.
Thank you all for what you do.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Cornerways is clean and very well run. The staff are very friendly and helpful and the food is good. Should I need respite for my partner in the future, I hope there will be a room available at that time.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

I'm very pleased how my dad has settled in, it is very friendly home and the staff are all willing to help at all times. It is also very nice to see the staff on hand if you need help There is always activities going on in the afternoon which they Can do or just watch. My dad is a very friendly and sociable person and they seem to be able to get that out of him. It is just nice to know that the person who you love very much is well looked after. Cornerways is always very clean and tidy. Thank you to all the staff at Cornerways for being so caring it is so easy to come and visit my dad I always feel welcome.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My mother has been a resident of a number of care homes in the Torbay area. This has been by far the best one out of them all. The staff are always cheerful and work very hard to make sure the needs of the residents are their number one priority. There are all sorts of activities going on throughout the day: quizzes, play your cards right, softball, bowling, etc. The meals are excellent and freshly cooked by the onsite chef and dietary needs are catered for on an individual basis. The dining room and living room areas are all nicely decorated with comfortable seating. There is a small garden area (quite quirky), for the residents to look out on or get access to via a staff member. The care home is very safe as all entrances and exits have to be facilitated by a member of staff. I would highly recommend Cornerways to any relative that wants the very best of care for their family member.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

I find all the staff so helpful, they look after my mother very well. Nothing is too much trouble. They are all very caring.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My family have always found Cornerways to be a caring, comfortable home for our mother who suffers from dementia and is partly bed-bound. The staff are always caring and attentive and manage to find time to talk to us when visiting, and to keep us informed as to any health matters and care issues.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

All staff cared for and cared about my husband in a genuine manner, through the year I have visited him 3 days a week staying 4-6 hours every time and joining him in the dining room for the days main meal. The whole building always smells fresh and any spills are always dealt with immediately. The carers always answer residents questions as if hearing them for the first time when in fact it's probably the 4th or 5th time in the last half and hour from the same resident. Marvellous! They also give caring answers to awkward and sometimes upsetting questions. Brilliant!

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Looking for care home for my husband. My first impression was the warmth and friendliness of all the staff and now after just a short time I know I have chosen the right care home for our needs. My husband has settled well thanks to all at Cornerways also they have been so kind to me at this very stressful time. I would recommend this place to my family and friends.

How likely would you be to recommend Cornerways? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Submit a Review for Cornerways

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions

There are currently no awards/recognitions posted yet for Cornerways

Job Vacancies

Staff Profiles

Debbie

Debbie Flynn

Job Title: Manager

Joined: 2009

Description:

Debbie has worked as a Purchase Ledger Supervisor and a Manager for Hamells, both in Birmingham.

Debbie relocated to Devon from Birmingham. She joined Cornerways in 2009 as a Carer and has gained a wealth of experience working with the residents of Cornerways. She soon progressed to Senior Carer and then Team Leader. Debbie was promoted to Manager in 2014.

Debbie promotes person centred care and encourages residents to maintain as much dignity and independence as possible.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Cornerways