






Erith House is a Torquay care home that provides a welcoming and warm environment with a highly trained care team that takes a compassionate and kind approach to all personal needs.
Erith House provides comfort, exceptional care whilst working on a person centred approach that makes everyone feel right at home. The impressive home is set in beautiful grounds and gardens that date back to 1860. When you walk through the...
Care Provided by Erith House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
- Alcohol / Drug Misuse
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 21 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Excluded from standard fees. Weekly hairdresser and 6 weekly chiropodist visits if required.
The price(s) shown are provided by the care home. Contact Erith House for full pricing details and T&Cs.
Contact Erith House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Keychange Charity
- Voluntary / Not for Profit Owned
Person in charge
- Sam Vincent(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (21)
- Single Rooms with ensuite Wet Room (21)
Visiting
- Visitors Welcome any time, lunch period is 12.30pm-1.30pm and Supper is 5pm-6pm
Parking
- Parking Available for visitors located outside the front entrance
Erith House Reviews (40)
Erith House has a Review Score of 9.4 (9.405) out of 10, based on 5 reviews in the last 2 years.
Over all time Erith House has 40 reviews.
Erith House cared for my Dad over his last few challenging years and are still caring for my Mum. Both joined the community during Covid lockdowns, which was far from ideal timing, but the staff made the transition feel safe and welcoming. Since restrictions have eased I've been able to see much more of the care and attention the team give to each resident. They have coped brilliantly with the ups and downs of life, including my Dad's passing a year ago, and make Mum feel loved and at home in Erith House. The team works well together, performing their different roles efficiently, effectively and (importantly) giving time to each resident according to their needs. As she approaches 100 it's very good to know that Mum is content and well cared-for. A big thank you to all the team.
Thank you very much for your kinds word and for the collaborative approach to care for loved ones over the years
Satisfied with the care that my husband receives daily from the excellent staff! Furthermore, I am welcomed kindly everyday when visiting. This is a fantastic feeling for a family member struggling to cope with a loved ones illness.
Thank you so much for your kind words and for all the working well together over the years.
In June/June last year my father had a nasty fall and damaged his hip, that followed by mental health problems in hospital meant a massive life change for my previously independent dad. The staff and management of Erith enveloped him and us in their care. Nothing is too much trouble for them. Without exception the staff are patient, personable, empathic, caring and best of all they listen to their residents. They treat them with respect. My dad is the healthiest he has been since my mum passed and his days are filled with laughter.
Thank you so much for your kind words. We have enjoyed and continue too enjoying having dad with us at Erith and working with such a kind family.
An amazing atmosphere for supported living. All staff that I have encountered have been empathetic and helpful, encouraging and enabling residents to lead a life that encourages socialisation and practical independence when appropriate to the individuals capabilities and needs. The friendly staff dispense "care" with an emphasis on personalisation which is ideal as individuals preferences and needs vary greatly. Well done to all involved.
Thank you for your review of Erith House. We appreciate your feedback and kind words.
My mother was in Erith House for just over 7 years, and although it was a considerable distance away from where we lived we knew as a family that her care was exceptional. As a family, we cannot praise the staff enough, their dedication and the time they spent with Mum. It was as if they were a family unit and the residents were treated like family rather than clients. Being a carer brings many challenges on a day-to-day basis but the staff at Erith House were exceptional they had time and patience laughing and joking and when you live a distance away it puts your mind at rest. Even in the later stages of mum's life, I could phone at any time to get updated and when mum unfortunately passed to be told by phone was difficult but I must express my gratitude to the nurse who held my mother's hand and then to phone and let us know. Thank you to everyone at Erith House for embracing so much fun, laughter, kindness and love for mum.
I have been at Erith since 21st February 2024 after my previous care home closed. Everyone staff and residents have been very welcoming and kind which made such a difference at a very sad time. The management team are outstanding and so helpful, actually one has just asked me if there is anything they can do to make my life happier. Pop in sometime and see for yourself!
Thank you very much for your review of Erith house. We value your views on living within the community and thoroughly enjoy having you as part of our family.
The manager has gone to lengths to ensure care is individual and patients' needs are fully understood. Very welcoming and the environment is always relaxing and smells amazing. The little details of how to improve a patient's and relatives' experience is very noticeable.
Thank you for your kind and generous review of Erith House. The manager and the team are great, and I am really pleased that your loved one is cared for so well. Kindest regards.
It is a very caring home, I’m happy my parents are living there. They are very understanding and always take time to listen to any concerns and they always keep me informed of the care needs of my parents.
Thank you for your review and continued support of the community
Friendly kind and caring staff. Always made welcome. A friendly atmosphere, home from home. My sister is well cared for, she stayed in her room when she first arrived but now she is back to her old self and spending time with the other residents.
Thank you so much for your review of the community and your continued support.
Mum has been a resident of Erith House for four years now. Over the last year, I have noticed a vast improvement in standards across the board. The main plus at Erith House is the staff. The current team are all amazing, in particular one staff member. I know that if I have a concern, then she will be right on it and action the necessary measures to get it sorted. The whole team though are lovely with Mum and she feels like they are extended family. They have always been wonderful to me too. The house has had a much-needed paint job and face lift recently, but the carpet in Mum’s room is rather threadbare, so could do with replacing due to a tripping hazard.
Thank you very much for your review and continued support for the community.
My mum spent the remaining one and a half weeks of her life in the wonderful care of the staff at Erith House who looked after her with such wonderful warmth, compassion and loving care in her final days. Mum passed with the peace and dignity she wanted and a big thank you to the manager and all the wonderful staff for honouring my mother's final request and for showing the wonderful warming care shown to not only myself but to my son and my son's partner.
Dad has been in Erith House for three years. He is so well looked after, the team are really friendly and always update me on how he is when I visit. The home itself feels lovely and spacious, it is always spotless and is being continuously updated and improved. I can’t recommend the home enough.
My mother and the family were blessed having moved Mum into Erith House.
The room was large, bright and airy with plenty of sunshine.
The garden was a favourite place to spend a few hours in the afternoon.
The food choices were excellent and requests were honoured.
Visitors came and went, meeting in the room or in the garden.
But most of all - the carers were angels, addressing and supporting all the many needs my mum required. The care she enjoyed at Erith House was the best and brought comfort to us all, my mother, my family and the many friends who visited, knowing that she was in good hands.
I will be ever grateful to all who work at Erith House where my mum resided for a few years.
I had a lovely experience, the staff and management are very friendly, caring and compassionate. Everyone is very thoughtful and happy to help. We live quite far away, so we can't visit very often, but it is always a pleasure to see that our friend is very well looked after.
On 'special days', they are very caring and thoughtful, for instance on Christmas Day while I window visited, Mum was helped to open her presents it was a happy day!
I feel lucky that Mum is in safe hands and am made to feel welcome to chat/discuss any matters.
A very good atmosphere, most of the care staff are very patient with the residents. Food is excellent as well as care. Mostly the staff are very friendly. It would be nice if the manager popped in to see the residents more frequently, but I realise she is very busy.
It is, without a doubt, a well organised, caring home with dedicated, professional staff.
My Husband needs respite from time to time and he has no hesitation in commending their understanding of his needs and requirements.
Whatever we point out to the staff is acted upon and my mother has enjoyed the various outings organised by the Home.
Keep up the excellent work and thank you so much for everything that you have done for my mum, my brother and me.
Grateful thanks to all the staff who struggled to come to work during the recent bad weather, especially those who stayed on after their shift to cover for absences. You are all local heroes. It's a tough job at the best of times but last week really put you to the test. Please be assured that we really do appreciate your efforts to look after our beloved elderly in the way we would like to be able to do ourselves. You are amazing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 June 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Erith House.
There are no upcoming events for Erith House.
Awards / Recognitions (16)
- 30 Sep 2020Recipient: Erith House
- 30 Sep 2020Recipient: Erith House
- 30 Sep 2020Recipient: Erith House
Accreditations
There are no accreditations posted yet for Erith House.
Meet the Team (6)

Sam is the Registered Manager of Erith House.

Robert has 37 years' experience in the Catering Industry. He spent 11 years as 3rd Chef at the Belgrave Hotel, and Head Chef at Torbay Hospital for 26 years, before joining Erith House. Robert has received an Immediate Hygiene Certificate and a qualification of Special Diets. He is also an NVQ Assessor. In his spare time, Robert paints and collects Wargame and Warhammer figures. He enjoys visiting different places, and spending time with his two dogs.

Tracey started working in the care sector at the age of 17, knowing then that this would be her career path for life. In 2008 Tracey completed her NVQ Level 2 and 3 Qualifications, plus a Care Certificate. Tracey joined Erith House in 2022, as a Care Assistant, before being promoted to Team Leader. Tracey thrives off the feeling of being part of a family at Erith, and watching it go from strength to strength. Tracey's hobbies include looking after her grandchildren, exercising on her Peloton bike and relaxing by watching a good Netflix movie.

Chloe has 5 years' experience within the care sector, starting as a Care Assistant, before working her way up to Team Leader at Erith House. Chloe enjoys swimming in her spare time, and spending time with her family. She also enjoys going to church.

Becky began working at Erith House as a Domestic, and has since moved into care work also. She thoroughly enjoys both roles as it means she gets to help all of those who live at the home. In her spare time, Becky is a busy mum to an 11 year old son, who keeps her on her toes.

Donna has worked in a care environment for most of her life, including as a teacher within special educational and behavioural schools, and care homes. Donna started working at Erith House covering house keeping during the Pandemic and has worked her way up, from Carer, to Senior Carer, Team Leader and now Head of Care. She also covers in the kitchen as a cook. Since working at Erith House, Donna has completed a Care Certificate, Level 3 Diploma and is working on a Level 5 Diploma. In her spare time, Donna enjoys spending time with family and friends. She enjoys meals out and watching a good crime documentary or film.
Frequently Asked Questions about Erith House
What types of Care is Erith House registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Erith House have?
There are 21 Single Rooms.
What are the Facilities & Services at Erith House?
Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Erith House to the centre of Torquay?
0.8 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Erith House to verify any information. View our terms and conditions. Erith House has an Enhanced Service -more info.