Search...

Erith House

Lower Erith Road, Torquay, Devon TQ1 2PX
Erith House Logo
Jobs
Erith House logo
Erith House, Torquay
Erith House, Torquay
Erith House, Torquay

Erith House is a Torquay care home that provides a welcoming and warm environment with a highly trained care team that takes a compassionate and kind approach to all personal needs.

Erith House provides comfort, exceptional care whilst working on a person centred approach that makes everyone feel right at home. The impressive home is set in beautiful grounds and gardens that date back to 1860. When you walk through the...  

Care Provided by Erith House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders
  • Alcohol / Drug Misuse

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 21 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,480 - £1,480£1,480 - £1,480
Residential Dementia Care£1,480 - £1,480£1,480 - £1,480

Excluded from standard fees. Weekly hairdresser and 6 weekly chiropodist visits if required.

Contact Erith House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Sam Vincent(Registered Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (21)
  • Single Rooms with ensuite Wet Room (21)

Visiting

  • Visitors Welcome any time, lunch period is 12.30pm-1.30pm and Supper is 5pm-6pm

Parking

  • Parking Available for visitors located outside the front entrance

Erith House Reviews (40)

Submit a Review
9.4

Erith House has a Review Score of 9.4 (9.405) out of 10, based on 5 reviews in the last 2 years. Over all time Erith House has 40 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Erith House
Loading...
Showing 40 reviews matching selected criteria
Review from L B (Son of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

Erith House cared for my Dad over his last few challenging years and are still caring for my Mum. Both joined the community during Covid lockdowns, which was far from ideal timing, but the staff made the transition feel safe and welcoming. Since restrictions have eased I've been able to see much more of the care and attention the team give to each resident. They have coped brilliantly with the ups and downs of life, including my Dad's passing a year ago, and make Mum feel loved and at home in Erith House. The team works well together, performing their different roles efficiently, effectively and (importantly) giving time to each resident according to their needs. As she approaches 100 it's very good to know that Mum is content and well cared-for. A big thank you to all the team.

Reply from Sam Vincent, Keychange at Erith House

Thank you very much for your kinds word and for the collaborative approach to care for loved ones over the years

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E K (Wife of Resident) published on 28 January 2026 Submitted via Website
Overall Experience

Satisfied with the care that my husband receives daily from the excellent staff! Furthermore, I am welcomed kindly everyday when visiting. This is a fantastic feeling for a family member struggling to cope with a loved ones illness.

Reply from Sam Vincent, Keychange at Erith House

Thank you so much for your kind words and for all the working well together over the years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Toni C (Daughter of Resident) published on 27 January 2026 Submitted via Website
Overall Experience

In June/June last year my father had a nasty fall and damaged his hip, that followed by mental health problems in hospital meant a massive life change for my previously independent dad. The staff and management of Erith enveloped him and us in their care. Nothing is too much trouble for them. Without exception the staff are patient, personable, empathic, caring and best of all they listen to their residents. They treat them with respect. My dad is the healthiest he has been since my mum passed and his days are filled with laughter.

Reply from Sam Vincent, Keychange at Erith House

Thank you so much for your kind words. We have enjoyed and continue too enjoying having dad with us at Erith and working with such a kind family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michael V (Friend of Resident) published on 10 March 2025 Submitted via Website
Overall Experience

An amazing atmosphere for supported living. All staff that I have encountered have been empathetic and helpful, encouraging and enabling residents to lead a life that encourages socialisation and practical independence when appropriate to the individuals capabilities and needs. The friendly staff dispense "care" with an emphasis on personalisation which is ideal as individuals preferences and needs vary greatly. Well done to all involved.

Reply from Sam Vincent, Keychange at Erith House

Thank you for your review of Erith House. We appreciate your feedback and kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from S W (Daughter of Resident) published on 17 September 2024 Submitted via Website
Overall Experience

My mother was in Erith House for just over 7 years, and although it was a considerable distance away from where we lived we knew as a family that her care was exceptional. As a family, we cannot praise the staff enough, their dedication and the time they spent with Mum. It was as if they were a family unit and the residents were treated like family rather than clients. Being a carer brings many challenges on a day-to-day basis but the staff at Erith House were exceptional they had time and patience laughing and joking and when you live a distance away it puts your mind at rest. Even in the later stages of mum's life, I could phone at any time to get updated and when mum unfortunately passed to be told by phone was difficult but I must express my gratitude to the nurse who held my mother's hand and then to phone and let us know. Thank you to everyone at Erith House for embracing so much fun, laughter, kindness and love for mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from A H (Resident / Service User) published on 1 August 2024 Submitted via Postal Card
Overall Experience

I have been at Erith since 21st February 2024 after my previous care home closed. Everyone staff and residents have been very welcoming and kind which made such a difference at a very sad time. The management team are outstanding and so helpful, actually one has just asked me if there is anything they can do to make my life happier. Pop in sometime and see for yourself!

Reply from Sam Vincent, Keychange at Erith House

Thank you very much for your review of Erith house. We value your views on living within the community and thoroughly enjoy having you as part of our family.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
No Rating
Value for Money
Review from C M (Daughter of Resident) published on 30 January 2024 Submitted via Postal Card
Overall Experience

The manager has gone to lengths to ensure care is individual and patients' needs are fully understood. Very welcoming and the environment is always relaxing and smells amazing. The little details of how to improve a patient's and relatives' experience is very noticeable.

Reply from Graeme Gentry, Director of Operations at Erith House

Thank you for your kind and generous review of Erith House. The manager and the team are great, and I am really pleased that your loved one is cared for so well. Kindest regards.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R H (Daughter of Resident) published on 3 January 2024 Submitted via Website
Overall Experience

It is a very caring home, I’m happy my parents are living there. They are very understanding and always take time to listen to any concerns and they always keep me informed of the care needs of my parents.

Reply from Sam Vincent, Keychange at Erith House

Thank you for your review and continued support of the community

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Elisabeth W (Sister of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

Friendly kind and caring staff. Always made welcome. A friendly atmosphere, home from home. My sister is well cared for, she stayed in her room when she first arrived but now she is back to her old self and spending time with the other residents.

Reply from Sam Vincent, Keychange at Erith House

Thank you so much for your review of the community and your continued support.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Sandra I (Daughter of Resident) published on 2 January 2024 Submitted via Website
Overall Experience

Mum has been a resident of Erith House for four years now. Over the last year, I have noticed a vast improvement in standards across the board. The main plus at Erith House is the staff. The current team are all amazing, in particular one staff member. I know that if I have a concern, then she will be right on it and action the necessary measures to get it sorted. The whole team though are lovely with Mum and she feels like they are extended family. They have always been wonderful to me too. The house has had a much-needed paint job and face lift recently, but the carpet in Mum’s room is rather threadbare, so could do with replacing due to a tripping hazard.

Reply from Sam Vincent, Keychange at Erith House

Thank you very much for your review and continued support for the community.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter W (Son of Resident) published on 30 November 2023 Submitted via Website
Overall Experience

My mum spent the remaining one and a half weeks of her life in the wonderful care of the staff at Erith House who looked after her with such wonderful warmth, compassion and loving care in her final days. Mum passed with the peace and dignity she wanted and a big thank you to the manager and all the wonderful staff for honouring my mother's final request and for showing the wonderful warming care shown to not only myself but to my son and my son's partner.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Vicki F (Daughter of Resident) published on 9 May 2023 Submitted via Website
Overall Experience

Dad has been in Erith House for three years. He is so well looked after, the team are really friendly and always update me on how he is when I visit. The home itself feels lovely and spacious, it is always spotless and is being continuously updated and improved. I can’t recommend the home enough.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Anne C (Daughter of Resident) published on 26 April 2023 Submitted via Website
Overall Experience
Coming to terms with old age for a parent, and also for family members who hope that their loved one is in a setting where his/her many needs are taken care of, is a transition that gives rise to anxiety.
My mother and the family were blessed having moved Mum into Erith House.
The room was large, bright and airy with plenty of sunshine.
The garden was a favourite place to spend a few hours in the afternoon.
The food choices were excellent and requests were honoured.
Visitors came and went, meeting in the room or in the garden.
But most of all - the carers were angels, addressing and supporting all the many needs my mum required. The care she enjoyed at Erith House was the best and brought comfort to us all, my mother, my family and the many friends who visited, knowing that she was in good hands.

I will be ever grateful to all who work at Erith House where my mum resided for a few years.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne F (Friend of Resident) published on 3 May 2022 Submitted via Website
Overall Experience

I had a lovely experience, the staff and management are very friendly, caring and compassionate. Everyone is very thoughtful and happy to help. We live quite far away, so we can't visit very often, but it is always a pleasure to see that our friend is very well looked after.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Tricia W (Daughter of Resident) published on 11 June 2021 Submitted via Website
Overall Experience
Erith House is homely and has a relaxed atmosphere, the carers treat Mum with respect and alightness of spirit, which she normally responds well to. She loves the garden and gets a lot of pleasure from watching the birds on the tree outside her room. The carers take Mum into the garden when possible and recently sent me a super photo of her sitting in the sunshine. If Mum is ever poorly, the staff deal with whatever situation efficiently and contact me to discuss her treatment. There are normally great activities in the week, out of Covid times, and tasty food choices.
On 'special days', they are very caring and thoughtful, for instance on Christmas Day while I window visited, Mum was helped to open her presents it was a happy day!

I feel lucky that Mum is in safe hands and am made to feel welcome to chat/discuss any matters.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jane E (Daughter of Resident) published on 23 September 2019 Submitted via Website
Overall Experience

A very good atmosphere, most of the care staff are very patient with the residents. Food is excellent as well as care. Mostly the staff are very friendly. It would be nice if the manager popped in to see the residents more frequently, but I realise she is very busy.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J G (Daughter of Resident) published on 12 August 2019 Submitted via Website
Overall Experience
My Mother has resided in Erith House for a few years.
It is, without a doubt, a well organised, caring home with dedicated, professional staff.

My Husband needs respite from time to time and he has no hesitation in commending their understanding of his needs and requirements.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Neil W (Son of Resident) published on 26 September 2018 Submitted via Website
Overall Experience

Whatever we point out to the staff is acted upon and my mother has enjoyed the various outings organised by the Home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Stephen P (Son of Resident) published on 9 April 2018 Submitted via Website
Overall Experience
My mum is currently a resident and my brother and I have spent a lot of time at Erith House over the last 2 -3 weeks. The staff are absolutely brilliant and as well as giving fantastic care to my mother. They have also gone out of their way to make sure that me and my brother are okay at a very difficult time for us. The food is absolutely delicious and all the carers and staff are so kind and caring. I am just so grateful that my mother was able to stay here.

Keep up the excellent work and thank you so much for everything that you have done for my mum, my brother and me.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Catherine M (Daughter of Resident) published on 6 March 2018 Submitted via Website
Overall Experience

Grateful thanks to all the staff who struggled to come to work during the recent bad weather, especially those who stayed on after their shift to cover for absences. You are all local heroes. It's a tough job at the best of times but last week really put you to the test. Please be assured that we really do appreciate your efforts to look after our beloved elderly in the way we would like to be able to do ourselves. You are amazing.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 05 June 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Erith House.

Upcoming Events

There are no upcoming events for Erith House.

Awards / Recognitions (16)

  • 30 Sep 2020Recipient: Erith House
  • 30 Sep 2020Recipient: Erith House
  • 30 Sep 2020Recipient: Erith House

Accreditations

There are no accreditations posted yet for Erith House.

Meet the Team (6)

Sam Vincent
Sam VincentJob Title:Registered ManagerJoined: 2021

Sam is the Registered Manager of Erith House.

Robert Powell
Robert PowellJob Title:Kitchen ManagerJoined: 2023

Robert has 37 years' experience in the Catering Industry. He spent 11 years as 3rd Chef at the Belgrave Hotel, and Head Chef at Torbay Hospital for 26 years, before joining Erith House. Robert has received an Immediate Hygiene Certificate and a qualification of Special Diets. He is also an NVQ Assessor. In his spare time, Robert paints and collects Wargame and Warhammer figures. He enjoys visiting different places, and spending time with his two dogs.

Tracey Leonard
Tracey LeonardJob Title:Team LeaderJoined: 2022

Tracey started working in the care sector at the age of 17, knowing then that this would be her career path for life. In 2008 Tracey completed her NVQ Level 2 and 3 Qualifications, plus a Care Certificate. Tracey joined Erith House in 2022, as a Care Assistant, before being promoted to Team Leader. Tracey thrives off the feeling of being part of a family at Erith, and watching it go from strength to strength. Tracey's hobbies include looking after her grandchildren, exercising on her Peloton bike and relaxing by watching a good Netflix movie.

Chloe Lock
Chloe LockJob Title:Team LeaderJoined: 2022

Chloe has 5 years' experience within the care sector, starting as a Care Assistant, before working her way up to Team Leader at Erith House. Chloe enjoys swimming in her spare time, and spending time with her family. She also enjoys going to church.

Rebecca Wills
Rebecca WillsJob Title:Domestic/Care AssistantJoined: 2018

Becky began working at Erith House as a Domestic, and has since moved into care work also. She thoroughly enjoys both roles as it means she gets to help all of those who live at the home. In her spare time, Becky is a busy mum to an 11 year old son, who keeps her on her toes.

Donna Powell
Donna PowellJob Title:Head of CareJoined: 2019

Donna has worked in a care environment for most of her life, including as a teacher within special educational and behavioural schools, and care homes. Donna started working at Erith House covering house keeping during the Pandemic and has worked her way up, from Carer, to Senior Carer, Team Leader and now Head of Care. She also covers in the kitchen as a cook. Since working at Erith House, Donna has completed a Care Certificate, Level 3 Diploma and is working on a Level 5 Diploma. In her spare time, Donna enjoys spending time with family and friends. She enjoys meals out and watching a good crime documentary or film.

Frequently Asked Questions about Erith House

What types of Care is Erith House registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Eating Disorders, Alcohol / Drug Misuse are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Erith House have?

There are 21 Single Rooms.

What are the Facilities & Services at Erith House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Erith House to the centre of Torquay?

0.8 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Erith House to verify any information. View our terms and conditions. Erith House has an Enhanced Service -more info.