Larks Leas Rest Home

Milldown Road, Blandford Forum DT11 7DE
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9.9 36 Reviews
  • Larks Leas Rest Home, Blandford Forum
Lark Leas Residential Care Home is Blandford's longest established care home with a good local reputation.

The original home has had a new build 'garden suite' extension that provides high quality accommodation overlooking the well maintained large gardens.

The manager and trained care staff offer care of the highest quality.

Care Provided

Type of Service

    Residential Home
  • For a maximum of 24 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1200

These prices are only a guideline, please contact Larks Leas Rest Home to find out the exact price for your requirements.

Good to Know

Person in charge

  • Becky Bailey (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome at most hours, however some times are busier than others. If in doubt please ring the Home beforehand.

Parking

  • On site and overflow parking on road.

Total of 36, showing 21-36
9.9

Larks Leas Rest Home has a Review Score of 9.9 (9.850) out of 10, based on 15 reviews in the last 2 years. Over all time Larks Leas Rest Home has 36 reviews.

Overall Experience

  • 31
  • 5
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Date Published

36
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Overall Experience  Overall Experience 5.0 out of 5

My father moved into Larks Leas from his own bungalow where he was needing an increasing amount of care. He was very complimentary about the quality of the food and the care that he received. He enjoyed being in the lounge and mixing with the other residents.
I found everyone very friendly and I felt
that he was treated with great care and much kindness. The Manager always knew what was going on and manages the home in an efficient but friendly manner.
Unfortunately, dad became had a spell in hospital and then deteriorated. He was treated with such kindness in his last few days.
Larks Leas was recommended to us and it was a fine choice.

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Overall Experience  Overall Experience 5.0 out of 5

Very helpful and caring staff who took excellent care of mum. The food was excellent and the staff worked hard to get mum involved in the daily activities. Unfortunately, mum's condition deteriorated and she had to move to a home specialising in dementia care. Larks Leas Rest Home helped make the transfer
as stress free as possible.

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Overall Experience  Overall Experience 4.0 out of 5

Both my parents lived at Larks Leas for two/three years. The care provided was very good and I felt confident that they were being well looked after. The food was good and well prepared/presented which is very important. The carers were always professional, patient, kind, friendly, welcoming, and approachable.
Given the hours they work and the nature of the tasks they perform, they must be truly very special people. The atmosphere was homely and I felt the home benefitted from being a smaller operation than many others. The management was efficient and the manager and her staff responded promptly to requests and suggestions. I formed the impression that the home was well supported by the owners. Things that needed upgrading and replacing were attended to without delay. Unlike some other, privately owned residential homes where money is spent on the rooms the public use/see at Larks Leas the furniture and fittings in residents' rooms were of a good standard and well maintained.

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Overall Experience  Overall Experience 5.0 out of 5

Initially, my mum went into Larks Leas temporarily whilst her house was repaired after a water leak, but then she realised that life there for a 94 year old was much preferable to the struggles that she was having at home, so she stayed for the best part of 5 years until she recently peacefully passed
away. She was very happy there and, I too was much happier in the knowledge that she was being well looked after, both day and night. I live nearly 100 miles away so, whilst I visited as often as I could, I also relied upon telephone calls with my mum and the staff in order to keep in touch, together with emails, particularly during the various recent lockdowns: at all times, I was kept well informed about any changes to procedures in the home and visiting arrangements. I believe that the professionalism, especially during the pandemic; and care shown to my mum by the staff has been second to none: I came to regard the team there as an extension of my family.

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Overall Experience  Overall Experience 5.0 out of 5

I am so glad we found Larks Leas and can't praise the home enough for the excellent care both my mother and later, my father received. The staff are kind and welcoming, despite the restrictions caused by COVID, and even when under intense pressure. My father was reassured by the care he saw my mother
receive, and then felt safe and comfortable, when he eventually moved in, treating Larks Leas as his home. I live over 200 miles away from Larks Leas, but staff always found time to listen and explain things, over the phone and by email, so that I could continue to support my father. They fitted me in for visits, provided regular updates, took on board any suggestions me or my father made and addressed our numerous questions and concerns in a friendly, informative, and professional way. There are more expensive care homes nearby, but for my family, Larks Leas is the best.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has spent almost 4 years at Larks Leas where she has been very well cared for by the very kind staff. In her final days, I had been very comforted to see the loving, affectionate care given to Mum by the team who clearly care greatly for their residents and they went above and beyond in their
care of Mum. It was a source of great reassurance to me, to know that Mum was so well cared for.

Reply from The Manager, Registered Manager at Larks Leas Rest Home

It has been a pleasure supporting your lovely mum. Thank you for your lovely review.

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Overall Experience  Overall Experience 5.0 out of 5

Larks Leas provides a very homely environment where residents are cared for to a very high standard by very kind and hard-working staff. The rooms are very comfortable and the home is spotless. The way they have managed this pandemic, with no cases of infection, is a credit to the home. My father-in-law
spoke very highly of Larks Leas, in fact, he used to say this is the best rest home in the country.

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Overall Experience  Overall Experience 5.0 out of 5

I can't fault the care my mum, who has Alzheimer's, receives at this wonderful care home. The staff are exceptional in their dedication to the wellbeing of the residents and have a great understanding of how to look after residents with dementia.
Mum settled in quickly, and I was able to visit as many
times a week as I wanted. During the lockdown, the staff made sure we 'skyped' regularly, and we now have a purpose-built perspex pod for visiting which is brilliant!
Before Covid, I always joked that Mum had a better social life than me. There were visits to the Quay for fish and chips, trips to the airfield or a local garden centre for tea and cakes, bingo, coffee at a shop or a local café, not to mention a visiting hairdresser, podiatrist, keep fit lady, petting dogs/owls/llamas, musicians, visits by the local nursery children, flower arranging, and cooking to name a few of the activities.
Thank you all at Larks Leas for looking after Mum so well.

Reply from The Manager, Registered Manager at Larks Leas Rest Home

Thank you for your lovely review. I think we are all looking forward to beating Covid!

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Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the staff and management at Larks Leas for all the outstanding professional care given to my lovely Mum. The manager, deputy and all the staff became Mums 'new best friends' and made her feel very valued. Larks Leas is a happy home, it has a special warmth and everyone smiles. The
staff are considerate, often going the 'extra mile' without being asked. I was always kept informed. Mum enjoyed the rips and activities and the catering team offered food of the highest standard.
Amazing team - special team - lovely establishment.

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Overall Experience  Overall Experience 5.0 out of 5

My father lived at Larks Leas for over 18 months prior to his death in June. On arrival he was immediately made to feel most welcome and part of one big happy family. All the staff, from the manager down to the cleaner, always treated Dad with the utmost respect and the loving care they provided was
second to none. Everyone was very accommodating and friendly with nothing being too much trouble. The food was always excellent with multiple choices for each meal. I knew Dad was in very capable and caring hands especially during his final days and I cannot praise Larks Leas highly enough.

Reply from The Manager, Registered Manager at Larks Leas Rest Home

Thank you for this lovely review. We were privileged to have your lovely mum in the home.

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed for three weeks respite care and we can only sing the praises of the staff at Larks Leas - everyone is so friendly and helpful. The food was excellent and the staff went the extra mile to make my mother's stay as comfortable as possible. Thank you to everyone at Larks Leas.

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Overall Experience  Overall Experience 4.0 out of 5

Mum lived in the care home for just over a year. She was always treated with respect and dignity. All staff were caring and friendly. I have no complaints at all.
Mum died in January 2019 after 11 days of end of life care. The manager and all staff were exceptional in their care for her. Also supportive
to me.
The home was always approachable, informative and caring.

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Overall Experience  Overall Experience 5.0 out of 5

I feel very comfortable talking to any member of staff, from management to carers, all are helpful. The home has a lovely feel about it. The food smells good and looks good, mum eats it all. It's just very welcoming, I'm happy with mums care.

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Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for this small and friendly care home. My father has been there for twelve weeks now and is well looked after and comfortable. He no longer has to struggle alone with limited mobility and poor memory and is thus less anxious. He looks forward to his meals each day and I have
enjoyed a meal with him on several occasions. He has a peaceful room with a lovely view of the garden. He prefers to stay in his room so does not participate in activities or use the lounge and dining areas. These seem very welcoming rooms and the atmosphere altogether is very much like being 'at home'. The management and staff tailor the care to suit the individual and there is very much a personal touch. If there is anything I need to ask on my father's behalf, or something that staff need to be aware of, I am always listened to and the appropriate action is taken. The manager is extremely friendly, helpful and sympathetic and I know that this, combined with the excellent care of both the senior staff and the main carers, means that my father is in kind and safe hands.

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Overall Experience  Overall Experience 5.0 out of 5

In the 15 months since my father has been a resident, I have been very happy with his care and the facilities.
He is also content and very appreciative and so relaxed after being anxious and feeling lonely before moving in.
Staff are very patient, caring, polite and welcoming.
We are kept well informed
of any incident such as a fall or health problem and the lead 'nurse' is readily available for discussion or concerns.
14 years ago my mother in law was resident here and notably, some of the staff are still working there.
If anything, standards are even higher now, an excellent home.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been very happy and well cared for by all the staff at Larks Leas. I have always been warmly greeted by all members of staff. The home is kept clean and the garden is a wonderful space to get out into the fresh air. They have provided flexible routines that can adapt to changes of mood
and mobility.

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Current Review Score: 9.9 (9.850)

Overview of Review Score

The Review Score of 9.9 (9.850) out of 10 for Larks Leas Rest Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.850 for Larks Leas Rest Home is calculated as follows: ( (160 Excellents x 5) + (14 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 180 Ratings = 4.85

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Larks Leas Rest Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 24 registered maximum number of service users is 4.8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2020

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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