Shire House

Sidmouth Road, Lyme Regis DT7 3ES
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9.8 54 Reviews
  • Shire House, Lyme Regis
Shire House offers a homely, safe and caring environment for older people, respecting their right to choose their own lifestyle and actively supporting them to realise their aspirations.

This is achieved by offering residents independence and privacy, companionship, comfort and care.

Staff are employed in sufficient numbers and with the relevant mix of skills to meet residents' needs, and provide at all times an appropriate number of staff with qualifications in health and social care.
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Care Provided by Shire House

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 22 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1100 – £1250
  • Self-Funded Residential Dementia Care: £1100 – £1350
  • RESPITE Self-Funded Residential Care: £1100 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1100 – £1350

Fees are based on the size and location of our rooms. Care needs are taken into consideration. Laundry and Toiletries are included in the weekly fee along with any dietry requirements. Hairdressing and chiropody are extra.

These prices are only a guideline, please contact Shire House to find out the exact price for your requirements.

Contact Shire House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Shire House to confirm what's included and get a personalised quote:

Good to Know

Owner

  • Sentry Care Ltd
  • Privately Owned

Person in Charge

  • Marie Bunao (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2017
  • Number of floors: 1

Room Information

  • Single Rooms (20)
  • Couples/Companion Rooms (1)
  • Couples/Companion Rooms with Ensuite Wet Room (1)

Shire House Reviews (54)

9.8

Shire House has a Review Score of 9.8 (9.820) out of 10, based on 31 reviews in the last 2 years.
Over all time Shire House has 54 reviews.

Overall Experience
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Date Published
  • 54
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  • 31
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Reviewer Connection to Shire House
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Total of 54, showing 21-40
Review from D H (Daughter of Resident) published on 29 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Shire House for nearly five months, after I moved her to be closer to me. The staff managed the transition very efficiently and have impressed me with their kind and careful attention to my mother's needs. They are always welcoming whenever I visit and make sure I am
kept properly informed regarding my mother's health etc. They have a stable staff team with a consistently caring ethos; they all know the residents well and create a safe and homely atmosphere for everyone.
The staff pay attention to the small things that make a real difference to residents' quality of life; whether it's making sure they are properly dressed, sitting comfortably in the most appropriate chair or getting to eat their favourite food. The home also has a wonderful activities organiser who goes above and beyond to get everyone joining in and entertained. As a result, it is generally a happy place to visit, and I feel confident that my mother is well looked after.
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Review from G W (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has lived at Shire House for over four years and has always been treated more like a family member than a paying service user, with genuine affection and connection. I am also made to feel welcome on visits to my Dad. The staff have always been attentive to Dad's needs when he been experiencing
health and other difficulties. I have peace of mind knowing my Dad is happy and well looked after, and would confidently recommend Shire House to others.
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Review from Diane M (Daughter of Resident) published on 9 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Shire House is second to none. All the staff are amazing, they care for my Dad who has dementia like he was a member of their own family. They are kind, friendly and always welcome you with a smile, nothing is too much trouble. The staff always keep me well informed if Dad is feeling out
of sorts. He is always well-dressed, impeccably clean and well-shaved. The activities coordinator is always going above and beyond to produce well-structured activities for the residents and going that extra mile to make sure all the residents are comfortable and having a great time. I feel very fortunate to have found such a home as Shire House and feel confident my Dad is having the best care.
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Review from Marion P (Wife of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my husband gets at Shire House is excellent. The staff are very good with my husband who is non-verbal. They know what his needs are, this is due to them being able to understand his needs, which is not easy. They treat their residents as they would be treated in their own home, which is excellently
run by their manager.
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Review from Glenys G (Sister of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Everyone is lovely.
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Review from Joanne M (Daughter-in-law of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother in law has had good consistent care. She receives kindness and consideration for her needs and her opinion and choice is always heard. I would consider the menu is varied and always looks appetising. The home is kept very clean and tidy and visitors are always welcomed with a smile.
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Review from Richard G (Nephew of Resident) published on 8 April 2024 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Always a good experience on visiting. All the staff seem kind and helpful.
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Review from Maisie S (Granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Care staff are lovely, they do their job very well. Clearly there is difficulty keeping up with there is difficulty keeping up with the upkeep of the building.
Everyone should be paid more!
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Review from Caroline W (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is given nutritious meals, her room is warm, cosy and aired, and all of her care needs are met. The home is well managed.
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Review from Jarvia E (Granddaughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff and care at Shire House are amazing, very caring and look after the residents brilliantly.
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Review from Nicola K (Daughter of Resident) published on 3 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been living in Shire House for 3 years and I am speechless as to the care she receives. The staff are amazing, the atmosphere in the house is like a glorious family. We are always made to feel welcome and the siblings are safe in the knowledge that mother is respected and her welfare paramount
to th house. Bravo.
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Review from C C (Daughter of Resident) published on 22 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was a resident at Shire House for the last six months of her life. The time came when she couldn't cope on her own any longer - just one visit was enough to know that this was a safe, caring home. It felt as near to being in your own home as possible. There was never any hint of care home
smells, always the pleasant aroma of home cooking. My mother had a room that we were able to make her own and a small patio area where she could enjoy flowers and watch the birds. There was full access to the rest of the house, which she was able to enjoy. The owner, manager and staff were great, worked together and had a can-do attitude. No one really wants a relative to have to go into a care home, but I can honestly say that I'm so glad that we found Shire House for Mum as it gave her company, safety and loving care for the last six months of her life that enabled us as a family to enjoy visiting her several times a week knowing that in between visits she was safe and lovingly cared for.
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Review from Caroline W (Daughter of Resident) published on 23 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Shire House is a well-run care home with professional, thoughtful and cheerful staff who care about what they do and who look after my mother very well. It is clean and tidy. My mother could not have better.
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Review from Ruth H (Friend of Resident) published on 17 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting my friend once a week at Shire House for almost a year. I have been very impressed by the care that my friend receives, the friendly and caring staff and the efficient, accommodating management. The atmosphere in the house is warm and welcoming, and nothing is too much trouble for
the hard-working carers. I wouldn't hesitate to recommend Shire House to anyone.
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Review from Michael G (Son of Resident) published on 7 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother has had the best care at Shire House. The staff are amazing and the quality of care is excellent.
She is cared for, participates in exercise and is stimulated with all sorts of activities available.
We would not hesitate to recommend Shire House. We have it in mind for ourselves when
we have a need.
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Review from Ann E (Great-Niece of Resident) published on 1 October 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
We chose Shire House because we were looking for a small friendly home for my Aunt. After nearly 10 years of care, it's her home and the dedicated team are her family. With their care and the range of activities, we saw an immediate improvement in my Aunt's health and wellbeing. As things have become
more difficult for her they have continued to support her, encourage and respect her independence. I do not live in the area and nearby family cannot visit as they once did. Having a care home that we can trust and can rely on is essential.
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Review from P S (Relative of Resident) published on 26 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We would like to say a massive thank you to all the care staff for the wonderful care and dignity given to our aunt, we could not have found a better home to end her days. The care in our opinion was second to none also the respect shown to us.
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Review from Craig W (Son of Resident) published on 10 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent home. Excellent staff. I am delighted to have found Shire House.
My mum's room is immaculate, activities keep her stimulated. Food is very good. Cleanliness superb and staff faultless and kind.
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Review from Kathy W (Daughter of Resident) published on 25 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first enquiry to hospital assessments, transferred to Shire House was exceptional, fast and efficient. Staff were very helpful form the start. My father settled very quickly with the kind help and continuous care from the staff. He was made to feel safe and secure and comfortable. I enjoyed
a Christmas lunch with him. Other residents and families. I thank the staff.
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Review from Stephen P (Son of Resident) published on 20 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother (the resident) chose this care home in 2012. It was the only care home that did not smell of urine. I was most impressed by the real care and respect given to residents by the care staff. The home was always clean and the food always fresh. I was often pleased to be invited for dinner when
visiting.


The staff were always welcoming and friendly. Mother's care was professional, friendly and caring.

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Current Review Score: 9.8 (9.820)

Overview of Review Score

The Review Score of 9.8 (9.820) out of 10 for Shire House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.820 for Shire House is calculated as follows: ( (311 Excellents x 5) + (44 Goods x 4) + (11 Satisfactorys x 3) ) ÷ 366 Ratings = 4.82
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Shire House is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 22 registered maximum number of service users is 4.4, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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