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Carers have shown good success in maintaining a homely atmosphere in which residents feel respected, without compromising on the efficiency of daily care practices.
The home is ideal for wheelchair users and has its own activities programme.
Care Provided by Richmondwood
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 22 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Richmondwood for full pricing details and T&Cs.
Contact Richmondwood to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Richmondwood Ltd
- Private Owned
Person in charge
- George Smee (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2019
- Number of floors: 1
Room Information
- Single Rooms (22)
- Single Rooms with ensuite Wet Room (5)
Parking
- Plenty of parking on site.
Richmondwood Reviews (44)
Richmondwood has a Review Score of 9.7 (9.672) out of 10, based on 9 reviews in the last 2 years.
Over all time Richmondwood has 44 reviews.
My 88-year-old mum stayed at Richmondwood for one week while building works were going on at home. She thoroughly enjoyed the experience. The staff were professional and incredibly friendly. They made her very welcome and looked after her so well. She compared it to being on holiday!
The food was excellent. The staff are very helpful. Refreshments always available. Thanks to all the staff for a lovely stay.
I would recommend this home to anyone looking for a safe caring establishment for a loved one, it is an exceptional home staff with a very special staff team.
Excellent care taken of my mother in failing health.
All staff were friendly, caring and shown concern for her comfort and well-being. Medical care was exemplary.
The staff are all unfailingly kindly and we thank them.
My first and only experience of life in a care home at age 92 was most fortunately at Richmondwood. An absolutely perfect care home. No complaints are possible. It was so superbly run by the managers for the owner (their father). Every single carer was perfect for their job. All were happy, kind, helpful, efficient and delightful to know. All food delicious and perfectly cooked. Cleanliness and germfree everywhere. Impossible to fault in any way whatsoever.
The staff are wonderful and the management has first hand control. You and the visitors are made very welcome. Having been a resident together with my wife I have no complaints of any sort.
I am really happy here. The dog gives me great pleasure to see him walking around. He is cute. The friendliness is most outstanding.
A really friendly caring environment . My friend was only there for a temporary stay but it seemed like home from home. She said she enjoyed all her meals and found all the staff to be really helpful.
Richmondwood is a brilliant, caring and personal residential care home situated in a leafy suburb near Bournemouth. The atmosphere is warm, bright and jovial with residents being active and entertained in the fantastic communal areas. The home has a variety of residents all with different backgrounds and the convivial feeling you get as soon as you enter the front door. The staff are friendly, funny and really motivated - with a real sense of care towards the residents. I wholeheartedly recommend anyone who is interested, to pop their heads in the door and have a chat to the people that live there and the staff. You'll see instantly what I mean.
My grandmother has been here for over a year and she is so happy. The staff are wonderful and very attentive. The food is beautiful and there is always a great choice considering her special dietary needs. There is a great variety of entertainment and activities. I really enjoy attending the parties at Christmas and summertime.
My Grandfather was a resident for 2 years I found the care extremely professional all his needs were met with kindness and a great understanding towards his dementia so much that 1-year later I have highly recommended the care home to my friends Aunty who has been a resident for 3 months she has settled in very well.
When I first visited the home for my mother the staff were very helpful and obliging and mum really enjoyed staying although it was short lived as she passed away after 3 days, but the staff handled it really well by first phoning me up and asking me to call in and when they told me about mums death they were all so very sympathetic towards me. I also knew some of the other residents who are really happy staying there.
My brother was fortunate to be able to spend his last remaining years in the care of Richmondwood. The staff treated him with compassion, empathy and not forgetting the very necessary humour to make life enjoyable for him. So pleased we found such a lovely place that took the stress and worry from us as a family knowing he was safe and well cared for.
Caring, friendly, happy home. I'm so pleased my brother spent his last 3 years at Richmondwood. Without their love and attention my brother wouldn't have had such a great quality of life and will definitely be picking this home when my time comes.
Always the carers very attentive when you need them, whatever you want, always very pleasant. The food is very nice. The care home look after their people.
This is a care home that cares for its people and tends to their every need.
The choice of staff- carers, cleaners, chefs etc. is excellent. They are kindly, patient and cheerful, put up with my asking questions about their lives!
My friend who is a resident here is very pleased with the quality of care that he receives and is happy that he chose Richmondwood to look after him. The staff are always friendly and welcoming on my visits to their home which is always very well presented both inside and in the lovely garden. I wouldn't hesitate to recommend this home for those looking for a good quality family run Care Home.
Over many years I have visited Richmondwood frequently and always been impressed by the high standard of care and attention. There has been continual upgrading of facilities and communal spaces. It is a family run business and this reflects in the quality of service and care of the residents.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2023Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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There are no upcoming events for Richmondwood.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Richmondwood.
Accreditations
There are no accreditations posted yet for Richmondwood.
Meet the Team (4)

George was our Manager for 2 years back in 2006-2008 and has remained close friends with Holly. Since 2008 she has gained a vast amount of training and experience in various health and social care settings and we are thrilled to have her back at the helm.

Sarah (aka Pilli) joined Richmondwood in August 2011 as a Sunday cook and has worked in most of the roles within the home, including Registered Manager. She has completed her Level 3 in Health & Social Care, and is a fountain of knowledge and great support to George and all the staff.

Holly took over the running of Richmondwood in February 2008. She has completed NVQ 3 & 4 in Health & Social Care and Leadership & Management in Care Award. In January 2020 she became the Business Manager to spend more time on business matters and provide support to the Manager.

Lucy joined the family business in 2011 and is responsible for the maintenance of the home and garden.
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