Seabourne House Care Home

1 Clifton Road, Southbourne, Bournemouth BH6 3NZ
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Top 20 carehome certificate
10 64 Reviews
  • Seabourne House Care Home, Bournemouth
Seabourne House Care Home underwent a thorough inspection by the Care Quality Commission (CQC) and was awarded an 'Outstanding' rating in January 2018, placing it among the top 2 per cent of care homes in the UK. Following this commendation, Seabourne House continued its commitment to excellence and received a 'Good' rating in 2019.

In addition to its distinguished ranking, Seabourne House prides itself on cultivating a relaxed and homely environment where residents are encouraged to express themselves freely and consider the space as their own home.

Seabourne House promotes a range of activities for residents, including outdoor musical instruments in the garden, creating a lively and contented atmosphere within the home.

Featuring 45 rooms with ensuite facilities, various lounges, and inviting outdoor spaces, Seabourne House emphasises that it's the people within its walls who truly define the essence of home, rather than the physical structure itself.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1300
  • Self-Funded Residential Dementia Care: from £1300
  • RESPITE Self-Funded Residential Care: from £1300
  • RESPITE Self-Funded Residential Dementia Care: from £1300

The weekly charges start at £1,300, but they may vary depending on the assessment conducted by the home.

These prices are only a guideline, please contact Seabourne House Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Andrea Moise (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2020
  • Number of floors: 3

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (2)
  • Single Rooms with ensuite Wet Room (40)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Seabourne House welcomes friends and family of loved ones to treat it as a private home of a relative. To ensure a smooth visit, please contact the home in advance. Visiting hours will be organized at the visitor's convenience, ensuring the best time for a visit. The home kindly requests all visitors to adhere to the established guidance and procedures.

Parking

  • Parking is available on-site at Seabourne, and all visitor parking spots are clearly marked. When planning a visit to view the home, please reach out in advance so that parking space can be reserved.

Seabourne House Care Home Reviews (64)

Total of 64, showing 41-60
10

Seabourne House Care Home has a Review Score of 10 (9.955) out of 10, based on 28 reviews in the last 2 years. Over all time Seabourne House Care Home has 64 reviews.

Overall Experience

  • 58
  • 5
  • 1
  • 0
  • 0

Date Published

64
3
9
28
36

Review from C C (Resident) published on 9 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Glad I came here. I've only got good things to say. Very good care.

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Review from L G (Resident) published on 3 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Love Seabourne House Care Home is wonderful. I receive a good service and the food is good I like the home.

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Review from S F (Resident) published on 7 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Coffee shop and inside garden are the best. I can go around as I like, and I like my new room.

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Review from A G (Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am enjoying my time here and made friends. Enjoy the lounge. The staff look after me so well. I am really happy here.

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Review from I S (Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love everyone. The home is so good and the carers are so good. Thank you.

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Review from G J (Resident) published on 31 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Home is happy. Everyone is helpful and caring. Nothing is too much trouble. The music is good too.

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Review from M E (Resident) published on 18 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since the first day I came here, It feels like home. All the carers are good they treat me so well. I had a wonderful birthday. I love everyone here.

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Review from Albert K (Resident) published on 20 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are really good. I really like my room and the garden. Really good home, don't want to go anywhere else.

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Review from Edna L (Resident) published on 31 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love living here. I feel happy. It is a very good home.

Reply from Kevin Gunputh, Managing Director at Seabourne House Care Home

We are very lucky to have you using our services.

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Review from Susan C (Granddaughter of Resident) published on 19 December 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I walked in, this home was welcoming, very clean and cheery. The décor is lovely, the staff are friendly and caring. There was a lovely atmosphere and everyone was well cared for. Very impressed.

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Review from Michael L (Son of Resident) published on 19 December 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This is a review of my father's care following yet another respite stay with Luxury Care. The staff are just wonderful to him and he is very happy. The whole family are delighted about how he has settled to having respite stays and I am delighted with all aspects of the service. Having confidence in
knowing my father's needs are being met allows me to holiday with my grandchildren without any worries about him being upset or difficult (which he can be). I understand that each company is different but for me when I think about Luxury Care it feels like someone such as my father has arrived home, as opposed to going to a home formality is replaced by a warm welcome.
That is what I call a result.

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Review from Winnie B (Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the routine.
We have go to know about people.

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Review from M C (Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Jolly good. I am happy I'm here.

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Review from E L (Resident) published on 30 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is very good, I am happy to live here.

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Review from Camilla L (Daughter of Resident) published on 26 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

When visiting my mother, I am very satisfied with the kindness and support she is receiving from her care home and she is happy there more importantly!

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Review from Alice D (Relative of Resident) published on 16 November 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When recently visiting a family member I was highly impressed with; the care given, staff and overall feel of the home.
Seabourne House has such a warm and lovely feel to it.
The level of care is to a very high standard and gives me great comfort knowing my family are safe.
Thank you to all the
staff.

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Review from Graham B (Friend of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am a local man who pops in regularly to visit an old friend. I always feel welcome and enjoy the warm friendly atmosphere of the home.

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Review from Peter K (Son of Resident) published on 9 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Now nearly the seventh anniversary of my mother's arrival at Seabourne House, it has been a happy, worthwhile time for her, living in a pleasant environment. The management is now running with an excellent level of care and efficiency.

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Review from A L (Regular Volunteer) published on 5 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Seabourne once a month and enjoy a lovely welcome from all the team as well as the residents.
The atmosphere is joyful and the team always make the residents feel on top of the world.

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Review from Evelyn D (Sister of Resident) published on 12 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is very well cared for at the above home. I am very happy with management and staff who lovingly care for my sister.

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Current Review Score: 10.0 (9.955)

Overview of Review Score

The Review Score of 10 (9.955) out of 10 for Seabourne House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 5.0 out of 5 from 28 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.955 for Seabourne House Care Home is calculated as follows: ( (320 Excellents x 5) + (15 Goods x 4) ) ÷ 335 Ratings = 4.955

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seabourne House Care Home is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 28 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 Jan 2025

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (5)

Meet the Team (1)

Andreea

Andreea Moise

Job Title: Home Manager at Seabourne House

Joined: 2023

Andreea Moise is the esteemed Home Manager at Seabourne House, bringing a wealth of experience and dedication to her role. Her journey at Seabourne House began as a compassionate carer, where she demonstrated unwavering commitment to enhancing the lives of residents. Through her exemplary work ethic and passion for providing exceptional care, Andrea quickly progressed to the position of Deputy Home Manager.


As Home Manager, Andrea Moise leads Seabourne House with a steadfast dedication to ensuring the well-being and happiness of residents. Her leadership style is characterised by inclusivity, transparency, and a genuine commitment to fostering a supportive environment for both residents and staff members.


Andrea Moise is known for her innovative approach to dementia care, continuously seeking new ways to enhance the quality of life for residents. Under her guidance, Seabourne House implements tailored care plans and innovative therapeutic activities designed to stimulate cognitive function and promote emotional well-being.


What sets Andrea Moise apart is her personal touch and genuine connection with residents and their families. She takes the time to listen, understand individual needs, and provide support and reassurance every step of the way. Her journey from carer to Home Manager is a testament to her unwavering commitment to making a positive difference in the lives of those she serves.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Seabourne House Care Home to verify any information. View our terms and conditions. Seabourne House Care Home has an Enhanced Service - more info.