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St Cecilia

29 Nelson Road, Branksome, Poole, Dorset BH12 1ES
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St Cecilia, Poole
St Cecilia, Poole
St Cecilia, Poole

Rated CQC 'Oustanding' in Caring (October 2025). Unlike large corporate facilities, St Cecilia is a warm, family-run home where residents are treated like family, not numbers. Specialising in dementia care for over 30 years, the home prides itself on a true 'home-from-home' atmosphere filled with laughter, home-cooked meals, and genuine affection. Situated in a peaceful Edwardian house near Westbourne, St Cecilia offers a cosy, personalised alternative for those seeking the very best care.

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Care Provided by St Cecilia

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450

Contact St Cecilia to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Cecilia Care Dorset Ltd
  • Private Owned

Person in charge

  • Robin Hiney (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

St Cecilia Reviews (52)

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9.5

St Cecilia has a Review Score of 9.5 (9.527) out of 10, based on 9 reviews in the last 2 years. Over all time St Cecilia has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from Katie F (Friend of Resident) published on 8 February 2019 Submitted via Website
Overall Experience
My friend has been living at St Cecilia for almost 4 years. In that time I have visited at different times of the day and always been impressed by the level of care given to all the residents, not just my friend.

All the staff are friendly, there is always a welcome and offer of a drink however short the visit. My friend has dementia and was so distressed in the previous home she was in but the patience and empathy from the staff has made such a difference to her. The staff are always with the residents and I have never seen any of them appear stressed or look as if they would rather be somewhere else. I wouldn't hesitate to recommend them. I do not know what their fees are and have not eaten there and have only witnessed a few activities as I usually visit in the evening so that is the reason I have only put good for some of the options as they have to be completed with no option for not knowing.

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Review from Martin H (Son of Resident) published on 19 December 2018 Submitted via Website
Overall Experience

My father has been at the home for over 3 years now and in that time the manager, senior staff and the team have always shown him great understanding and care to what can be a very challenging illness. Whenever we visit, they are always extremely welcoming and friendly and the overall atmosphere of the home gives us great comfort that he is in the right place. I would have no hesitation in recommending St Cecilia.

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Review from Gisela U (Friend of Resident) published on 24 May 2018 Submitted via Review Postal Card
Overall Experience
I go and visit my friend of many years in St Cecilia and I am always impressed how friendly and attentive the staff is.
The patients always look clean and cared for.
I am also impressed to see how the staff handles each person individually.

I would not hesitate to recommend St Cecilia.

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Review from Janet H (Cousin of Resident) published on 23 May 2018 Submitted via Review Postal Card
Overall Experience

As I became a State Registered Nurse in my early 20's I was very interested to visit my relative in St Cecilia. This I do every Sunday and I have always been very impressed with the kind atmosphere and the care all the residents receive. The residents are always looking very clean and tidy and I know that they enjoy their lovely meals. They are always given immediate attention when needed and when I leave I always feel that all the residents are in good, safe hands. I recommend this home.

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Review from Mick H (Friend of Resident) published on 23 May 2018 Submitted via Review Postal Card
Overall Experience

From the very first time that we went to St Cecilia, we were very impressed. The welcome by the staff was warm and friendly even though they didn't know us. The whole atmosphere of the place was homely and inviting. All the residents looked content and were clean and tidy and cared for. If we were ever in a position where we need care for a family member, we would be very happy for them to be looked after there. Well done to all the staff.

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Review from Cynthia G (Friend of Resident) published on 18 May 2018 Submitted via Website
Overall Experience
A very caring and homely atmosphere, the residents are looked after with the utmost care, dignity and compassion a full understanding of all aspects of dementia. All residents are clean and well fed, the staff and manager are very approachable and friendly and helpful to family and residents.

I would have no hesitation in recommending St Cecilia to anyone requiring dementia care.

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Review from Deborah G (Friend of Resident) published on 11 May 2018 Submitted via Review Postal Card
Overall Experience
When I visit the home I am always relaxed and my friend always looks clean and happy. I am always asked if I would like a cup of tea which does make a huge difference many other homes I have visited are too (busy) etc.

I would highly recommend placing a family member or friend that needed this level of care.

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Review from Martin B (Son of Resident) published on 8 May 2018 Submitted via Website
Overall Experience
Well, how refreshing to open the front door of this very caring home and be met with instant smiles, compassion and love. The guys here are all angels in their profession and reflects so much on the faces of the residents. My dad in the later stages of his illness would be a very content person in the knowledge that his care is being undertaken so comprehensively - nothing is ever an issue for any of the staff and the residents are always well groomed, clean and extremely well fed.

This is definitely a home and one where we as the siblings should never have any worries or regrets for loved ones being there - well done the manager and the gang, you've set the bar for others to follow!!! :)

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Review from Janet S (Daughter of Resident) published on 2 May 2018 Submitted via Website
Overall Experience
St Cecilia has looked after my father for around three years and they are wonderful! All the staff are caring, compassionate and sensible. They are sensitive to the needs of the residents and also very friendly and welcoming to relatives and visitors.
My father seems very content and happy there, always smiling which is a good sign.
Although it has the atmosphere of a family home with lovely staff, it is also run very well and we are kept informed of any developments or health issues.

I would not hesitate to recommend the home and hope my father can stay there for as long as possible.

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Review from Christina M (Daughter of Resident) published on 1 May 2018 Submitted via Website
Overall Experience

My mother has been at St Cecilia's since 2009. 9 years. My father was caring for her at home, it was too much for him. He was fading fast. I tried my mum in 2 other dementia care homes. They were too big, my mum was distraught in them. They didn't understand how to care for people with dementia. St Cecilia's is one big family home. Only 14 residents and today in 2018 there is still a group of the same staff that greeted my mum in 2009. The low staff turnover says it all. This care home understands how to be with people with dementia. Love and kindness surround the residents and my mum has flourished there. She is happy and content. Over 9 years her condition has changed and the staff lovingly adapt their care to her needs. Once my mum was in the care home my father, my sister and I could get on with our lives again. We knew that 24 hours a day our mum was being looked after properly. I recommend this care home to anyone whose relatives or friends need dementia care.

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Review from Richard L (Son of Resident) published on 30 April 2018 Submitted via Website
Overall Experience

Continued care with kindness. understanding and infinite patience in a warm friendly yet efficient environment. I cannot fault St Cecilia's in any way and feel fortunate to have found such a place for my mother. Overall quite exceptional.

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Review from Garry P (Son of Resident) published on 27 April 2018 Submitted via Website
Overall Experience
The staff are loving and caring and treat my mum with respect and dignity. They are always responsive to suggestions and always so welcoming when family visit.

They keep in contact on a regular basis and provide updates and let me know if there are aspects of my mum's wellbeing they feel I should be aware of. It truly is a care home because without doubt they do care!

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Review from Nicky (Daughter of Resident) published on 27 April 2018 Submitted via Website
Overall Experience

Fantastic staff and a really warm and friendly environment, they make you feel very welcome when you visit and it is obvious they care and look after all the residents really well. I live a long way from the care home but they always respond to my calls or emails and let me know how things are going.

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Review from Hildegard B (Wife of Resident) published on 24 April 2018 Submitted via Website
Overall Experience
My husband has been in St. Cecilia Care Home for 18 months now due to severe Alzheimer's disease.
As soon as you walk through the door you are greeted with smiling welcoming faces. The Manager and his Staff are truly wonderful and nothing is too much trouble for them. My husband always looks well dressed and clean shaven, personal care is really superb. The Manager and his team are with their charges 24/7 and radiate love and compassion. The residents and visitors alike are treated with care, dignity and respect.
My husband used to get quite aggressive before he went to St. Cecilia but he has become calm and content. It is so refreshing that there are no uniforms which all adds to the feeling of being one happy family.
I thoroughly enjoy visiting the Home as it makes me feel like a family member.

I have no hesitation in strongly recommending St. Cecilia to anybody requiring specialised care as this Home is second to none. My husband receives the best care possible.

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Review from Jacqueline C (Daughter of Resident) published on 24 April 2018 Submitted via Website
Overall Experience

St Cecilia's is a very special place. The home is clean, tidy and well maintained. The staff deal so well with all residents and care given is amazing. The residents are safe, well looked after and all health issues are top priority. Always a warm welcome and friendly reception for visitors. A very special home.

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Review from Glenda T (Friend of Resident) published on 24 April 2018 Submitted via Website
Overall Experience
I have visited this home on several occasions to see our friend of 50+ years and was really impressed with the caring attention given to my friend and all the other patients in house.
I have been involved with caring over many years and am aware of how these people should be treated. It was so good to see the friendly atmosphere at St. Cecilia's and also the homely way it was run.

I would have no problem to recommend this home especially for people who are unfortunate enough to develop Dementia.

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Review from Sarah H (Daughter of Resident) published on 23 April 2018 Submitted via Website
Overall Experience
I would not hesitate to recommend St Cecilia.
My mum has severe Alzheimers and was not managing in her own home. I had viewed several homes from the large to the small. St Cecilia was recommended by Social Services as it is a small home and so would best suit my mum's needs. Instantly on viewing, I felt that this was the one.

I was impressed by the time that the manager gave me and no pressure was put on me, to make a quick decision. It feels very homely, the staff know their residents and their families extremely well. They are very caring people who do their utmost for their residents. My mum is cared for extremely well and is thriving in this environment. She has put on weight and is much happier, enjoying the company of the staff and residents. Her room is large and airy but she only goes there to sleep - preferring to be in the company of others. I have complete faith in the staff and feel reassured that the right decision was made to place my mum here.

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Review from Mike W (Son-in-law of Resident) published on 23 April 2018 Submitted via Website
Overall Experience

St Cecilia is a lovely, warm, friendly care home which is small enough for the wonderful staff to get to know all of their clients and families who visit, very well. We feel our father-in-law is in totally safe hands and his needs are met fully.

He is happy, clean, comfortable - we can't praise the manager and his staff enough.

Thank you.

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Review from Julie D (Daughter of Resident) published on 7 June 2017 Submitted via Website
Overall Experience

I can't recommend St Cecelia's highly enough; it’s splendid. They care for Mum with complete love and devotion. She’s lived 7 years in this warm-hearted, welcoming, super friendly, highly professional dementia care home. Mum was considered 'too challenging' for two other homes. We tried St Cecelia's, desperate to find a loving, caring, home-from-home after our ailing father (82) couldn’t cope 24/7 with mum; an incredibly energetic, active, chatty, bright and lively woman with rapidly worsening dementia. Mum couldn’t have fallen into better hands! The staff quickly gentled her into relaxing and being content, smiling and happy, as she's continued for the last 7 years. Many staff who greeted Mum in those first days, in 2009, are still there now. The extremely low staff turnover in St Cecelia's speaks volumes, fostering a true 'family atmosphere'. Besides the loving care and professionalism we always see in practice, we’re always so welcomed – greeted with genuine warmth day or night. Five stars!

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Review from Tim C (Son of Resident) published on 8 May 2017 Submitted via Website
Overall Experience

It has been a while since doing a review on this fantastic dementia care home called St. Cecilia and its only right to compliment the management and team.

My Mother has been at St. Cecilia since 2015 and has settled in very well. The management and team have made my mother very welcome and also myself and other siblings when we visit. I do take mum out on a regular basis which gives her a break from the home and some quality time with me. The staff have also provided me with protection for the car seats.

Whenever I go round to see my mum, everyone is always happy in the jobs, giving caring attention to the residents, helping them with whatever is needed.

Nothing is any trouble and will always endeavour to accommodate any need or requirement.

Without a shadow of a doubt, I would recommend St.Cecila Dementia Care Home to anyone that is trying to find a great, genuine, warm heawarm-hearted home.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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