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St Cecilia

29 Nelson Road, Branksome, Poole, Dorset BH12 1ES
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St Cecilia, Poole
St Cecilia, Poole
St Cecilia, Poole

Rated CQC 'Oustanding' in Caring (October 2025). Unlike large corporate facilities, St Cecilia is a warm, family-run home where residents are treated like family, not numbers. Specialising in dementia care for over 30 years, the home prides itself on a true 'home-from-home' atmosphere filled with laughter, home-cooked meals, and genuine affection. Situated in a peaceful Edwardian house near Westbourne, St Cecilia offers a cosy, personalised alternative for those seeking the very best care.

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Care Provided by St Cecilia

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 15 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Gardens
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,450From £1,450
Residential Dementia CareFrom £1,450From £1,450

Contact St Cecilia to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • St Cecilia Care Dorset Ltd
  • Private Owned

Person in charge

  • Robin Hiney (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2007

Room Information

  • Single Rooms (13)
  • Couples/Companion Rooms (1)

St Cecilia Reviews (52)

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9.5

St Cecilia has a Review Score of 9.5 (9.527) out of 10, based on 9 reviews in the last 2 years. Over all time St Cecilia has 52 reviews.

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Showing 52 reviews matching selected criteria
Review from Sue W (Daughter of Resident) published on 6 April 2017 Submitted via Website
Overall Experience

We are so pleased that Dad was recommended to go to St Cecilia's two years ago, since then it has been his home and we have enjoyed visiting him there with all the wonderful staff who look after him.

He settled really well, really quickly, and since joining the small number of residents has been happy, comfortable and safe.

His room is immensely clean and tidy and the food always looks freshly prepared and appetising. Dad looks so well and is obviously happy there. The carers look after all the residents with dignity and affection, they know each of them very well and are always smiling, cheerful and welcoming.

We would have no qualms about recommending St Cecilia's to anyone, we feel very fortunate to have Dad there.

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Review from David L (Brother of Resident) published on 4 April 2017 Submitted via Website
Overall Experience
I need to say that I have never visited my sister's room, nor have I been at the house for a full meal. However from my first visit, many months ago, I have found the staff always caring, patient and friendly. To visitors, they are welcoming and hospitable. They are generally happy to update you, e.g. about status and behaviour. The environment is comfortable and warm. Particular occasions (e.g. birthdays and Christmas) are celebrated, partly with suitable music and food, and by decorations. When it is necessary to assist residents who have limited mobility, e.g. to move into chairs, it is always done with a maximum of support and care plus a minimum of hassle. Food and drink are supplied on a regular basis and, if necessary, assistance is given by staff.

The staff make a point of sitting with and being company for the residents on a one-to-one basis as often as time allows: no-one is ignored. Any small disputes which arise are quickly and amicably settled.

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Review from Tanya J (Daughter of Resident) published on 31 March 2017 Submitted via Website
Overall Experience

St Cecilia is a lovely, welcoming care home for residents and their family. My Mum has been there for nearly a year now after being moved on from two previous homes with her supposedly difficult behaviour. St. Cecilia have never said they couldn't manage with my Mum and have taken the time and care to get to know her individual needs and ways and manage them really well with care and attention. They never once said they couldn't cope with her and she has settled really well. Dementia is such a horrible disease and effects everyone differently and you need a care home like this that takes the time to get to know the individual and manages their needs appropriately. It is a small home and nothing fancy, but it's the personal touch that matters and this is just what my Mum needed. It has put my mind at rest, after years of struggling to look after her at home, that she is now safe and being well looked after. Can't thank them enough for the fantastic job they all do every day.

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Review from Emma H (Daughter of Resident) published on 30 March 2017 Submitted via Website
Overall Experience

This dementia care home is amazing! They treat my dad and all their other residents with dignity and love like they would their own family member. The staff have the time to sit with a resident and help them sip their tea, talk to them or just hold their hand! When I was there last, a lady needed to go for a diabetic eye test, but instead, they told her she was going out for cake, with the boss, but would just have to "pop to the opticians on the way"! Apparently, they did indeed stop for cake whilst they were out! If a resident enquires when they're going home they say, they'll give them a lift a bit later when the rain has stopped! Then bless them they forget. This is the perfect way to keep the residents settled and calm.

Once a week is music which when my dad was better he loved! He would dance around the room with a tambourine whilst a man played 'roll out the barrel ' on the piano!

Another thing they do is have canine therapy, where a dog comes to them to talk to!

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Review from Rob W (Son of Resident) published on 28 March 2017 Submitted via Website
Overall Experience

The personal care mum receives is second to none. The staff all care and show great love to the residents and I could not praise them highly enough. They are very welcoming and approachable, and show a great understanding of the nature of dementia, treating all residents; even the most disruptive as individuals. Mum is a person, not a bed number and I have total confidence mum could not be in better hands.

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Review from Pauline G (Daughter of Resident) published on 28 March 2017 Submitted via Website
Overall Experience
My Mother has been in St Cecilia since just before Christmas in 2016 and I thank my lucky stars every day that fate stepped in. Just 2 days before Christmas we were recommended this care home. I myself had just had major surgery, was unable to drive, and so was unable to help Mum at this time of crisis. In a panic and being 150 miles away, I was able to speak to the care home manager and I immediately thought "everything will be alright!".
My Mum is no longer lonely and frightened. I speak to her regularly, you can phone at any time and no-one ever seems rushed or too busy to speak to you about any concerns. She is clean and warm and well cared for.
There is always some activity going on, which keeps my Mum amused and I particularly like the fact that there are only a dozen or so residents. Carers have time to get to know all the residents well.

This is a sad time for all the family, dementia is a very cruel illness but we have nothing but praise for St Cecilia.

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Review from Anne L (Daughter-in-law of Resident) published on 28 March 2017 Submitted via Website
Overall Experience

Mother-in-law has now been resident in St Cecilia's for 2 years and is very settled and content there. Despite her degree of dementia, the staff always take the time to engage with her and she is always full of smiles.

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Review from Cathy L (Daughter of Resident) published on 24 March 2017 Submitted via Website
Overall Experience

St Cecilia is a home that looks like ... home! The staff there act like ... family! How refreshing! On visiting many care homes 6 years ago, desperately trying to find the right one for our father (now in late stages of dementia), St Cecilia stood out a mile. From the moment we walked through the door, we were welcomed like old friends. The staff really care and are very open and honest and supportive when it comes to having to deliver difficult information. There are no uniforms here - thank goodness!!! I think uniforms can be intimidating and although have their place in general hospitals, this is a place where the patients will most probably live out the remainder of their lives here and if that life can be lived in comfort with kind caring people, with a more informal relaxed atmosphere, then that has to be a good thing.

The care and kindness given at St Cecilia is what I would wish for myself and I a very grateful my father has these amazing people around him at this time.

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Review from C P (Son of Resident) published on 27 January 2016 Submitted via Review Postal Card
Overall Experience

The acre provide is excellent. The staff are warm, kind, very lovely. My mother has been in St Cecilia with Alzheimer's disease for 10 years. The support we have received from staff is exceptional and the love for my mother is outstanding. My mother has had 24 hour continuing care for the past 8/9 years with all her abilities gone. The staff have made our mums life possible.

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Review from David W (Son of Resident) published on 7 January 2016 Submitted via Website
Overall Experience
When we were told by the Mental Health team that Mum had to move into care ASAP (January 2015) it was a big worry, but we were so fortunate that a place was available at St Cecilias and she moved in within a few days and we soon realised that this was just the right place for her. It did not seem as plush and fancy as the "new" style homes, but it had a homely feel and as soon as we realised what a wonderful team work there and saw how well the residents were cared for it was indeed the right decision!

Mum settled in quite quickly and the years of worry for us have melted into the past. I would recommend St Cecilia's to anyone that requires dementia care and will do so without hesitation!

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Review from E K (Husband of Resident) published on 4 January 2016 Submitted via Review Postal Card
Overall Experience

My wife had to be moved urgently from a care home because she was at risk of harm and very upset. Within a few days of experiencing the love and care at St Cecilia she was feeling much happier and we the relatives were able to leave her after visit knowing she was being cared for so well. We were also made welcome at every visit, no matter what time. We feel deeply inundated to the manager and his staff.

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Review from Jenny P (Daughter of Resident) published on 7 September 2015 Submitted via Website
Overall Experience

Our dad has been in St Cecilia since 2011 having been transferred from a previous dreadful care home. The difference with St Cecilia was a world apart. The carers ARE carers. Would highly recommend. We would not wish for our dad to be any else.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2025
Overall
Good
  • CaringOutstanding
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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