Lilliput House Care Home

My uncle Roy has been a resident at Lilliput House since towards the end of 2024 following a fall at home (living alone) and it becoming obvious that his needs required support. To compound the situation I and my wife are his only family and we had moved to live in Spain some years earlier. We have been more than delighted with the level of care provided by all of the staff in Lilliput. Roy is treated with great compassion and he receives the level of support and encouragement that a gentleman of 92 requires. Roy himself loves the place and from the photographs we see of him in Lilliput, we can see that he his really content. From a professional perspective, our dealings with the staff, despite us being outside the UK, have been dealt with with a minimum of fuss and great understanding. Thank you everyone.

Rosie and Laura are always free to talk if you need to ask any questions and have always gone out of their way to help. They are just amazing managers. (Deb in the office is just fabulous)

As Mum now has to move rooms, the whole staff team have been so supportive and even agreeing to do some physical changed to the room to make it suitable for her so hopefully the transition will not be too traumatic

Lilliput care home has a kind and caring team, the carers are always cheerful, they have a great relationship with the residents and catch any medical issues before it becomes a problem. The management team are available and offer advice from their vast experience which is helpful as a relative with no experience of dementia. They also make sure the highest standard of care is provided, with daily activities and enrichment. The food is good, they adapt the menu to residents wishes and will always cook a favourite dish if required. I am able to visit whenever I want and often given a cup of tea if it's the end of my working day. They are kind, inclusive and adaptable, I'm grateful for their care.

Excellent throughout, kindness everywhere, food portions spot on for elderly.

My father has been a resident at Lilliput House Care Home since July 2024 when his care needs became more than my family or I could manage. We have been delighted with the level of care provided by all of the staff. Dad is treated with great compassion and he receives precisely the level of support that he requires at the age of 90. He himself is full of praise and appreciation for the facilities in the home and the professional support of the staff. The total care package has allowed him to retain a great sense of dignity even now he is unable to take care of himself completely. My own dealings with the care home management and financial directors have been handled with great understanding and professionalism. I would highly recommend Lilliput House for any families with ageing relatives in the same position.

We couldn't be happier with our choice of care home and would highly recommend the facility to our extended family and friends.

We have been through a challenging time over the last month and I am extremely grateful for the support and advice I have received from the manager of Lilliput House.

All the team of Lilliput House go above and beyond to assure the exceptional care, love, compassion and consideration. Nurturing and personal care. Mum is loved, entertained and very very happy. I can't thank everyone enough.

Excellent activities and start that are caring and get people involved. Visiting and involvement is encouraged and welcoming.

The food was excellent.

Very caring home.

A lovely care home with a warm welcome every time you visit. My dad's needs have changed, as he needed a larger wheelchair. After discussing what would be suitable , then looking at the wheelchairs online ,by the next day my dad was sitting in his new wheelchair. How amazing is that ! The two managers were really helpful. This experience was made easier as they knew what dad needed and it stopped me from visiting mobility shops with no idea at all!

My 103-year-old mother spent the last 5 months of her life at Lilliput House and I could not have wished for better care for her. The last two years have been extremely difficult owing to undiagnosed dementia as well as other health issues. It was such a relief to her family that she was able to end her very long life in peace and comfort. All the staff were extremely caring, very helpful and welcoming.

I would recommend this home.

When I came out of hospital I had such a warm welcome. I feel like it's a home away from home. Such a wonderful experience.

My wife and I turned up and found everyone in the dining room with two girls singing Christmas songs and Carols. We were welcomed, chairs were provided for us, and we stayed about half an hour - while the resident's food and Christmas crackers were given out. We arranged with our friend to bring him to our house for Christmas Day. We were very happy, and we thank you for letting us in, letting us stay, and letting us make Christmas arrangements with our friend. We were impressed by the quality of your care and kindness to us, who turned up "out of the blue" during a very busy time for you all when we could've hampered you in your lunch.

I am very happy with the service I get.

Lilliput House Care Home provides excellent care and any questions or concerns are always addressed immediately. The staff I have met are kind and patient with the residents and the atmosphere is calm and friendly.

We can’t speak too highly of the home.