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Lilliput House Care Home

299 Sandbanks Road, Lilliput, Poole, Dorset BH14 8LH
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Lilliput House Care Home, Poole
Lilliput House Care Home, Poole
Lilliput House Care Home, Poole

Lilliput House is a spacious detached house situated in the much sought-after location of Lilliput Village, Poole, Dorset. Its enviable position offers panoramic views of the harbour from many of the second-floor bedrooms and is central to many of Poole’s finest locations to include Sandbanks and Canford Cliffs.

For active individuals, sandy beaches are easily accessible by car.

Lilliput House is within yards of the local amenities to include, convenience store,...  

Care Provided by Lilliput House Care Home

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 54 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,400 - £1,600£1,400 - £1,600

Please Call the home as there may be promotinal offers running.

Contact Lilliput House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Lilliput House Ltd
  • Private Owned

Person in charge

  • Rosie Hanmer(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2012
  • Last Refurbishment: 2021
  • Number of floors: 3

Room Information

  • Single Rooms (54)
  • Single Rooms with ensuite Wet Room (54)

Lilliput House Care Home Reviews (54)

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9.7

Lilliput House Care Home has a Review Score of 9.7 (9.720) out of 10, based on 13 reviews in the last 2 years. Over all time Lilliput House Care Home has 54 reviews.

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Showing 54 reviews matching selected criteria
Review from Marius H (Son of Resident) published on 24 June 2020 Submitted via Website
Overall Experience

Since first making contact with an enquiry for my elderly mum, we have had nothing but excellent service from everyone we have come into contact with from the Care Manager, office staff and of course the carers themselves. Unfortunately mum had a fall one night at home, which was when we decided it would be best for her to move into a care home. Lilliput House have taken away a huge amount of stress from myself and my wife and we cannot thank you enough!

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Review from Christine J (Daughter of Resident) published on 5 May 2020 Submitted via Postal Card
Overall Experience

My mother came to Lilliput House after an injury and I had always hoped she would come home. She never came home, she stayed at Lilliput; Why? Because she loved living there. I think that says it all. We visited most days and were met with love, respect and support for my mum. My family and I love them. Mum died yesterday, sadly and the whole team have been wonderful. I could go on but have run out of space. What an amazing place and team.

Reply from Kerry Mason, Registered Manager at Lilliput House Care Home

Thank you so much for your kind words. We all miss your mum very much. She was such a big part of the Lilliput family.

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Review from John K (Brother of Resident) published on 20 March 2020 Submitted via Website
Overall Experience

This home has been everything I ever could have ever wished for. My brother has made new friends and sings the praises of the staff there.

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Review from Riley H (Nephew of Resident) published on 10 March 2020 Submitted via Website
Overall Experience

I placed my dear aunt at Lilliput House almost two years ago now. Having experienced two previous care homes and researched other local care homes I was immediately impressed with Lilliput House from the moment I first visited. They have not failed us or my Aunt with the care she has had and continues to receive. The manager is highly experienced and has proved thoroughly proactive in meeting any changing needs for my aunt. She manages and develops a fantastic team of staff who are always professional and attentive. As a family, we can relax in the knowledge that my aunt is well cared for and highly respected in her final years. Can not recommend highly enough.

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Review from Robert N (Son of Resident) published on 20 January 2020 Submitted via Website
Overall Experience
Moving Dad to Lilliput House, could not have been a better move.
My dad has made new friends with both the residents and the staff there.
A home from home.

Most sincere thanks to Lilliput House.

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Review from R W (Friend of Resident) published on 3 October 2019 Submitted via Postal Card
Overall Experience

My friend has been most satisfied with the care and attention she has received from the Manager and the staff.

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Review from Rachel B (Friend of Resident) published on 19 August 2019 Submitted via Website
Overall Experience

This home has been such a breath of fresh air. The love and care our dad gets from the staff is so heartwarming. I can't recommend this place more. Thank you, everyone, at Lilliput House for all that you continue to do.

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Review from A M (Cousin of Resident) published on 10 July 2019 Submitted via Postal Card
Overall Experience

Really nice and clean place. Always friendly, polite and willing to help. They treat residents and staff with dignity. Always a nice cup of tea waiting when I arrive.

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Review from S T (Daughter of Resident) published on 20 June 2019 Submitted via Postal Card
Overall Experience

All the staff were very professional, but friendly and caring towards our mother. They always treated her with respect, but made time to chat with her. Visitors were also made to feel welcome and kept updated on any issues.

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Review from G R (Friend of Resident) published on 1 May 2019 Submitted via Postal Card
Overall Experience
The care given to my friend until her last days was amazing. The staff really made her feel comfortable and happy even though my friend did not have any family she was looked after by her family at Lilliput House with such devotion and love.

Thank you to you all at Lilliput House we will miss her.

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Review from Amanda P (Friend of Resident) published on 8 April 2019 Submitted via Website
Overall Experience

Absolutely superb home. The staff are so lovely and the atmosphere in the home is very cheery, warm and kind. A lovely, lovely place.

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Review from Alan W (Friend of Resident) published on 7 March 2019 Submitted via Website
Overall Experience
Would recommend 100%.

The care at Lilliput is 5 star. The staff are extremely caring and patient

Thanks to all the amazing staff.

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Review from B H (Private Carer of Resident) published on 21 November 2018 Submitted via Postal Card
Overall Experience

I had 2 previous employers in Lilliput House. I visit them both on the same visit. I found one lady at 11.30 am with a cold cup of tea and her breakfast still in front of her. My other lady was in bed at 10.20 am with a cold cup of tea. When I gave her the tea she drank it straight down as there was no water in reach and no glass.

Reply from Katie, Manager at Lilliput House Care Home
We are so sorry to hear that you felt your friend’s stay was not satisfactory.
We received no complaints in August relating to your feedback and every guest enjoyed their stay.

Residents at Lilliput House get to choose when they get up and quite often indulge in staying in bed later including...  

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Review from Robin B (Grandson of Resident) published on 20 August 2018 Submitted via Postal Card
Overall Experience
Our family are delighted with the wonderful care Lilliput staff deliver - they are a truly dedicated team.

I would recommend Lilliput to anyone looking for the very best for their loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 03 December 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (0)

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Meet the Team (4)

Rosie Hanmer
Rosie HanmerJob Title:Registered ManagerJoined: 2021

Rosie was born in Poole Dorset, together with her Husband Chris they have a wonderful Family of 5 Children and 3 Grandchildren .

Rosie with her natural caring nature has been in the Care Industry since the age of 25 starting off as a Carer then progressing to a Senior Carer . Realising very early that the care industry was Rosie's passion she then progressed to Deputy Manager. In 2016 Rosie became a registered Care Home Manager.

We are thrilled here at Lilliput House to have Rosie Join the Family .

Laura Fisher
Laura FisherJob Title:Deputy ManagerJoined: 2019

Laura started her career in Care 15 years ago. Joining Lilliput House in 2019 Laura has fallen in love with our Resident and is a fantastic addition to the Lilliput Family.

Laura assists the Home Manager Rosie with the day-to-day running of Lilliput House, as well as keeping all Resident's Care Plans up to date and making sure their care is nothing but the best. Keeping in touch with Families daily with any updates and making sure needs are met to the highest standard.

Michelle Pocklington
Michelle PocklingtonJob Title:Head of CareJoined: 2003

A Familiar Face at Lilliput House Michelle has been part of the Family for 17 Years.

Michelle started her career with us as a Carer doing night and Day Shifts. Moving on to Team Leader then went on to the role of Care Coordinator.

In 2019 Michelle was then promoted to Head Of Care. Michelle is passionate about making sure the residents are cared for to the highest standard and all their individual needs are met.

Always there with any concerns the Resident or Family have. Michelle is the heart of Lilliput House

Edward Davies
Edward DaviesJob Title:ChefJoined: 2013

We are very lucky to have Eddie as our Head Chef at Lilliput House.

Eddie worked on the high sea's in the Merchant Navy for years before starting at Lilliput House in 2013.

Eddie has a personal relationship with all our Resident's and makes sure they all get that personal touch and happy with the choice on our Daily Menu.

Eddie Explains "Our Resident's individual needs come first when planning Menus "

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