London Road, Charlton Kings, Cheltenham GL52 6YJ
Nazareth House, Cheltenham, runs a personalised residential care service where all individuals feel valued and looked after, while enjoying satisfying food menus, a stimulating atmosphere and access to religious services.
Occupants are assisted in overcoming whatever daily challenges they face by skilled carers who are trained in medication management and look to ensure that respect and dignity remain as core elements of the service.
As well as comfortable living environment, residents also enjoy access to an on-site beauty salon, a range of leisure activities, an in-house shops and computers.
Person in charge: Nicky Worrallo (Manager)
Local Authority / Social Services: Gloucestershire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 63 Service Users
Registered Care Categories*: Old Age
Single Rooms: 63
Rooms with ensuite WC: 18
Weekly Charges Guide: Personal Care Single £650 – £800 (These prices are only a guideline, please contact Nazareth House - Cheltenham to find out the exact price for your requirements.)
Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on Nazareth House - Cheltenham: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
Nazareth House - Cheltenham has a Review Score of 3.8 (3.826)
The Review Score of 3.8 (maximum of 10) for Nazareth House - Cheltenham is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 3.8 out of 5 from 2 Reviews over all time. This Average Rating is also the rating value for Nazareth House - Cheltenham in Google's Search Results - more info
b) The score for the number of positive Reviews is 0 out of 5 from 0 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 3.826 for Nazareth House - Cheltenham is calculated as follows: ( (4 Excellents x 5) + (12 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 23 Ratings = 3.826
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 0 Points relating to the number of positive Reviews for Nazareth House - Cheltenham is based on 0 positive Reviews in the last 24 months and is calculated as follows:
0 = 0
Target of 12.6 positive Reviews (63 registered maximum number of service users ÷ 5). 0 Reviews ÷ 12.6 Target = 0
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by B S (Daughter of Resident) on Friday 20 November 2015. Relates to October 2015.
I usually visit mum once a week and because of her dementia there is little conversation but we always enjoy a game of scrabble and she has a great, very dry sense of humour which the staff enjoy so relationships are very good. I was away on holiday for two weeks and on my next visit, found mum to be as usual grateful and content about her life in Nazareth House and clearly she had no interest/connection with where I'd been. All is very well.
How likely would you be to recommend Nazareth House - Cheltenham? Extremely Likely
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Excellent
Review submitted from a Postal Card by Priscilla C (Daughter of Resident) on Thursday 15 October 2015. Relates to October 2015.
A good, lovely care home. Food good and variety. Sometimes shortage of staff sadly, good staff leave. Turnover quite regular, unfortunately. Most staff do a grand job on very poor pay, working all hours with temperamental patients. Unfortunately my father still gets other people's clothes that are not his! I have told them many times.
How likely would you be to recommend Nazareth House - Cheltenham? Likely
Overall Standard: Satisfactory
Care / Support: Satisfactory
Treated with Dignity: Good
Food & Drink: Satisfactory
Safety / Security: Good
Value for Money: Good
There are currently no awards/recognitions posted yet for Nazareth House - Cheltenham
There are currently no Care Home Idol entrants who have performed at Nazareth House - Cheltenham