Search...

Nazareth House - Cheltenham

London Road, Charlton Kings, Cheltenham, Gloucestershire GL52 6YJ
Nazareth Care Charitable Trust Logo
Jobs
Nazareth House - Cheltenham logo
Nazareth House - Cheltenham, Cheltenham
Nazareth House - Cheltenham, Cheltenham
Nazareth House - Cheltenham, Cheltenham

Nazareth House, Cheltenham, runs a personalised residential care service where all individuals feel valued and looked after, while enjoying satisfying food menus, a stimulating atmosphere and access to religious services.

Occupants are assisted in overcoming whatever daily challenges they face by skilled carers who are trained in medication management and look to ensure that respect and dignity remain as core elements of the service.

As well as a comfortable living environment, residents...  

Care Provided by Nazareth House - Cheltenham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,634From £1,727
Residential Dementia CareFrom £1,634From £1,727

Contact Nazareth House - Cheltenham to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tina Cousins(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1968
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions

Parking

  • There is a very large private car park at the front of the home.

Nazareth House - Cheltenham Reviews (29)

Submit a Review
8.9

Nazareth House - Cheltenham has a Review Score of 8.9 (8.876) out of 10, based on 8 reviews in the last 2 years. Over all time Nazareth House - Cheltenham has 29 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Nazareth House - Cheltenham
Loading...
Showing 29 reviews matching selected criteria
Review from Paul L (Son of Resident) published on 13 May 2026 Submitted via Postal Card
Overall Experience

My father was in Nazareth House for 3 years. The staff gave the best care they could in the circumstances, given how short staffed they usually are. Staff turnover was an issue at the start but they now have a settled staff team. Staffing is still an issue at times, especially at weekends, fees have increased a third in last 3 years. Clothes which were all labelled, often went missing in the laundry. It was sometimes hard to get pads for my dad, which he has on prescription. The activities are excellent.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sheena L (Wife of Resident) published on 6 May 2026 Submitted via Postal Card
Overall Experience

My late husbands declining health necessitated increasing attention and care, and the staff acted with professionalism, skill, kindness and patience. At the end of his life he received care every two hours. It was a relief to me to know he was in good hands.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you so much for your kind words i will be sure to pass this to the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J W (Daughter of Resident) published on 30 December 2025 Submitted via Postal Card
Overall Experience

My mother has been a resident at Nazareth House for 4.5 years until her death on 17.11.25. She has increasingly severe dementia with a wide range of challenging symptoms. She was treated with care and helpfulness, even when very difficult. They also treated the family with care and openness. She died very peacefully with excellent palliative attention. We are very grateful.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Hello thank you for your kind words and your positive review

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
No Rating
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from C H (Daughter of Resident) published on 13 November 2025 Submitted via Postal Card
Overall Experience

Nazareth House took care of my mother for the past 18 months. They provided a place where she was cared for with love support and friendship. She enjoyed the amazing views from her room, and reception areas, taking pleasure from the well-maintained grounds with mature trees and sweeping lawns. The large windows meant that she could see all of the above even when she was not able to go outside. She benefitted from living such a loving place with a strong Christian ethos.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Peter V (Resident / Service User) published on 10 November 2025 Submitted via Postal Card
Overall Experience

My experience thus far is that I am in heaven surrounded by Angels. I have only been here about one-and-a-half days since about lunch time on Tuesday 14/10/2025. I am very very impressed by my care, i.e. the care given to me by your excellent caring staff. Thank everyone I have met thus far. 'I believe I am in heaven'. Nazareth House is fabulous, 'ace place'. Room 39.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your very kind words and your very welcome

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S G (Wife of Resident) published on 7 November 2025 Submitted via Postal Card
Overall Experience

My husband was treated with the greatest respect, always clean and cheerful and made to feel he was part of the family of all the staff. Myself and family were always made very welcome.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your kind words and please come back and visit

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jonathan S (Husband of Resident) published on 29 October 2025 Submitted via Website
Overall Experience
My wife spent her last eleven months in Nazareth House, Cheltenham. She lived with Alzheimer's and Parkinson's and increasing frailty over the year.
I don't believe she could have been better looked after than by the team of carers and nurses at the home. I visited her nearly every day of her stay there and witnessed the exemplary care that she and the other residents received.
There did not seem to be any noticeable turnover of staff. In fact, they all knew her and she them. By the end, I was on first-name terms with most of the staff.

It was a privilege to have known the staff and I would have no hesitation in recommending Nazareth House to anyone.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Thank you for your kind words you will be missed by the team

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Helena H (Daughter of Resident) published on 23 June 2025 Submitted via Website
Overall Experience
Would like to thank Nazareth House for looking after our mum. She was only in there for a short time but in that time looked after and were very caring until she passed away.
On my mums passing they did a little ceremony and she would have felt like a queen.

We can never thank you enough.

Reply from Tina Cousins, Manager at Nazareth House - Cheltenham

Many thanks for your kind words it is greatly appreciated

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John L (Son of Resident) published on 10 May 2024 Submitted via Website
Overall Experience
My mother was on respite care at Nazareth House for 3 weeks. She was given a very nice room with a washroom en-suite. She seemed to be well looked after by the care staff there.

The food and drinks seemed to be good although my mum didn’t always like it possibly due to her personal tastes. I am not completely sure whether there were enough drinks left in her room at times although I regularly took drinks and snacks in for her on a daily basis. The care staff assured me that drinks were taken around regularly. There were activities organised regularly although I don’t think my mum joined in with them very much. The staff were all very friendly and helpful towards me. The care staff were very hard working. I very much appreciated that the home took my mum to hospital for an eye appointment. Overall there seems to be a very friendly and helpful atmosphere in Nazareth House and we as a family very much appreciated them accommodating my mum for respite care at short notice.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you for taking the time to review us and it was a privilege to look after your mother. Our team really appreciate your kind words.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Frances H (Resident / Service User) published on 23 November 2023 Submitted via Postal Card
Overall Experience

Very well looked after in August then moved to rehab ward. With 24-hour 1-1 care physio daily encouraged fabulous food and wonderful kind caring staff.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you for your kind comments, which we will share with all the staff. We are so pleased that we are looking after you so well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Dawn R (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience
A home with many dedicated carers! It seems a pity that the home has to rely on agency staff who cannot know the preferred routines of the residents. The rapid changeover of staff (permanent or agency) is somewhat unsettling for residents.
Having a chapel with morning Mass every day and also a resident chaplain is a real bonus for my mother. For this reason, she would never contemplate leaving Nazareth House, apart from the spiritual value, a Mass at 10 am helps to give the day both routine and structure.
The food is good, The cooks prepare dishes which are presented in an attractive way. However, residents like my mother love 'good old English food'. The choice of desserts for diabetics could be greater (only yoghurt or diabetic ice-cream).
Visiting hours are generous, but doors can only be opened with a code. This means a visitor can want for a long time to enter or exit the building when the reception desk is not occupied. And telephone calls to the home are not easy.
Activities are important. A resident without hobbies and without visitors needs some kind of distraction besides television.

Nazarth House is clean, the staff are friendly and the grounds are phenomenal.

Reply from Michael Burnell, Care Home Administrator at Nazareth House - Cheltenham

Thank you so much for the review, the staff at the home will be really delighted with your kind comments.

Facilities
No Rating
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
No Rating
Safety / Security
Rooms
Value for Money
Review from E H (Granddaughter of Resident) published on 5 September 2023 Submitted via Postal Card
Overall Experience

My Nan was in Nazareth House for 6 weeks before her passing. She was treated with the greatest respect and excellent care. When my Nan was on end-of-life she was treated with dignity and the staff bent over backwards for her care and to also support me and my family. We are very grateful to all the staff.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your lovely review I hope that you and your family are keeping well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Pauline S (Wife of Resident) published on 31 August 2023 Submitted via Postal Card
Overall Experience

We could not find a better place for my husband. The staff are so good, welcoming me when I visit. He couldn't be in a happier place, he's happy, that's all we want. Thank you and well looked after.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your review. I will pass it on to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen C (Daughter of Resident) published on 24 July 2023 Submitted via Postal Card
Overall Experience

I could not be happier that my Mother is here. The staff and management treat her beautifully and she acknowledges that she is very happy here. It is always a pleasure to come here. Standards are high and they really do put the emphasis on care and being caring.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your kind review Helen. Your mother is a real pleasure to look after and have in the home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from H B (Cousin of Resident) published on 22 July 2023 Submitted via Postal Card
Overall Experience

I have only visited the home twice, as I do not live locally and have appreciated the friendliness of the staff, especially on arrival.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you, It was lovely to meet with you and your sister.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Mike S (Son of Resident) published on 19 July 2023 Submitted via Website
Overall Experience

First class in almost every respect; right from the top down. The general manager is an absolute gem! My mother was recently in a different care home and unfortunately fell and shattered her hip and broke her leg at said home and was admitted to hospital for two weeks. The manager came to visit my mother in the hospital and was in constant touch with me and the adult social services. Before moving my mother to Nazareth House my wife and I visited quite a few care homes in the area and two or three stood out where others failed. Nazareth House is one of the standout care homes (it was also recommended to us). I am delighted to say that my mother is at peace and consequently so are we. The manager and team are an absolute delight and deserve great praise and a lot of praise. We are grateful to all of them.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Hi Mike, thank you so much for the positive review!

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R D (Cousin of Resident) published on 18 July 2023 Submitted via Postal Card
Overall Experience

My cousin has recently become a resident. I have visited her twice and am very impressed by the relaxed atmosphere and the care given to her for her well-being. The manageress and the staff made time to include us in welcoming my cousin and giving us time to talk to them.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your review. I hope you are keeping well.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Annabel B (Daughter of Resident) published on 18 December 2022 Submitted via Website
Overall Experience
From the moment of first contact, Nazareth House has excelled way beyond any expectations I had of care homes. The staff are so kind and efficient; the facilities are marvellous, from the gardens to the activities room, and the food is fantastic. It's great to hear Mum has taken part in events like exercise classes and made friends, as well as having peace with her book or jigsaw in the quiet room.

Greater peace of mind than I could ever have hoped for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from K B (Granddaughter of Resident) published on 17 August 2022 Submitted via Website
Overall Experience

My Grandma had 2 weeks' respite at Nazareth House. The care home was very clean and comforting. The care team were all lovely and welcoming during visits. Grandma has told us of the activities she did whilst there and the friends she made with the team and other residents. She had a nice sized room with an ensuite bathroom.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your lovely review. We hope that we can be of support again in the future.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from R J (Son of Resident) published on 22 July 2022 Submitted via Website
Overall Experience

It's always a bit of shock when your mother reaches the age when full-time care is needed. Fortunately, Nazareth House could take her in and she has thrived in the few months she has been there. The home is well looked after, there are plenty of activities for her to participate in and she is really happy there. The staff are professional and caring it is a relief for the family to know she is receiving such excellent care.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your review Richard. I will pass on your comments to the rest of the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
No Rating

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 August 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Nazareth House - Cheltenham.

Upcoming Events

There are no upcoming events for Nazareth House - Cheltenham.

Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nazareth House - Cheltenham.

Accreditations

There are no accreditations posted yet for Nazareth House - Cheltenham.

Meet the Team (7)

Tina Price
Tina PriceJob Title:General ManagerJoined: 2023

Tina joined the Nazareth House team in November 2023.

Further information to follow...

Will Harkness
Will HarknessJob Title:Deputy ManagerJoined: 2023

Will join our Nazareth family in September 2023.

More info to follow...

Sister Anastasia Lenihan
Sister Anastasia LenihanJob Title:Sister SuperiorJoined: 2019
Sister Anastasia Lenihan is our House Sister Superior and came to Nazareth House Cheltenham in October 2019.
Sister Ana was born in Limerick, Ireland. and qualified as a Registered General Nurse in 1982 and has a lot of experience as a Nurse Manager starting at Nazareth House Derry and then spent seven and a half years as the Manager/Matron of Nazareth House Birkenhead. Sister Ana has more than 30 years service with Nazareth Care. Sister Ana is always available to lend a hand or an ear and supports Fr Aelred with any of our residents who need spiritual guidance.

In her spare time, Sister Ana enjoys reading, listening to classical music, walking and sports.

Michael Burnell
Michael BurnellJob Title:Care Home AdministratorJoined: 2019

I have worked at Nazareth House for just over 3 years, and I work as the Care Home Administrator. My role is to support General Manager with financial matters at the home and I am the primary contact for both residents and families for their accounts. I hold a Level 3 in business administration and in my spare time, I enjoy learning new skills and spending time with friends.

Father Aelred Baker OSB
Father Aelred Baker OSBJob Title:Resident PriestJoined: 2020

Born Michael Antony Baker in north London 22nd September 1932. Educated by the Salesian Fathers at Battersea; Hertford College, Oxford (MA in History); Rome for Biblical Studies. Army service in RAOC in the Canal Zone, Egypt, during the Farouk crisis 1951-53. Entered Prinknash Abbey in 1956. Professed as a Benedictine monk with the name Aelred.

Created a correspondence course on the Bible, known as ‘Focus’, with Sr Catherine, a Dominican nun of Stroud. It ran for over thirty years from 1970. Planted a lot of trees on the Prinknash estate.

Appointed chaplain at Nazareth House in February 2020, now I minister to the sick and dying residents in the home. I celebrate mass each day and administer the sacraments as required.

David Briazier
David BriazierJob Title:Catering ManagerJoined: 2022

My name is David Brazier, I am the Catering Manager at Nazareth House. Although I've only been in the role a short amount of time, within the first week I knew that Nazareth House was the place for me. I have been welcomed and supported by everyone and will strive to give the residents the best possible nutrition and service possible.

I have been in the catering industry for the past 17 years and have held many different positions. My first role was at a Local Private school as a Junior Chef since then I have amassed a great deal of experience and knowledge to enable me to become Senior Chef, Head Chef, and Chef Manager and to ultimately thrive in a place like Nazareth House.

I can't wait to get to know all the residents and to make the catering department a very successful part of the Nazareth Family.

Claire Cook
Claire CookJob Title:Activities CoordinatorJoined: 2022

Claire is a trained dancer, who loves karaoke, so the role of Activities Coordinator suits her down to the ground! In a past life, Claire has performed across UK and Europe, bringing laughter and joy to audiences or festival participants. Since moving to Cheltenham in 2016, Claire has supported community engagement and events for Cheltenham Borough Council and then worked at Roses Theatre in Tewkesbury, where she produced a community festival for three years, as well as assistant-produced the annual Pantomime. Claire brings enthusiasm and a strong passion for song and dance to the residents at Nazareth House and loves to see everyone smile!

Frequently Asked Questions about Nazareth House - Cheltenham

What types of Care is Nazareth House - Cheltenham registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability, Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Nazareth House - Cheltenham have?

There are 61 Single Rooms and 1 Couples/Companion Room.

What are the Facilities & Services at Nazareth House - Cheltenham?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is Nazareth House - Cheltenham to the centre of Cheltenham?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Nazareth House - Cheltenham to verify any information. View our terms and conditions. Nazareth House - Cheltenham has an Enhanced Service -more info.