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Nazareth House - Cheltenham

London Road, Charlton Kings, Cheltenham, Gloucestershire GL52 6YJ
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Nazareth House - Cheltenham, Cheltenham
Nazareth House - Cheltenham, Cheltenham
Nazareth House - Cheltenham, Cheltenham

Nazareth House, Cheltenham, runs a personalised residential care service where all individuals feel valued and looked after, while enjoying satisfying food menus, a stimulating atmosphere and access to religious services.

Occupants are assisted in overcoming whatever daily challenges they face by skilled carers who are trained in medication management and look to ensure that respect and dignity remain as core elements of the service.

As well as a comfortable living environment, residents...  

Care Provided by Nazareth House - Cheltenham

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 63 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,634From £1,727
Residential Dementia CareFrom £1,634From £1,727

Contact Nazareth House - Cheltenham to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Tina Cousins(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 1968
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (61)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (6)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • No visiting restrictions

Parking

  • There is a very large private car park at the front of the home.

Nazareth House - Cheltenham Reviews (29)

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8.9

Nazareth House - Cheltenham has a Review Score of 8.9 (8.876) out of 10, based on 8 reviews in the last 2 years. Over all time Nazareth House - Cheltenham has 29 reviews.

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Showing 29 reviews matching selected criteria
Review from F D (Wife of Resident) published on 7 March 2022 Submitted via Website
Overall Experience

The care given by the staff at Nazareth House has been wonderful, with strong teamwork and a sense of duty and care at this most difficult of times due to COVID. The home itself is spotless, the gardens are beautiful and residents have lots of opportunities to participate in activities offering stimulation and companionship, and pastoral care is excellent. The residents always look well cared for, drinks and fresh fruit and snacks are available between meals. The staff are warm and friendly. My husband is very happy here and enjoys the help and encouragement that all the staff have afforded him.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your kind and positive review.

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Review from B O (Daughter of Resident) published on 23 November 2021 Submitted via Postal Card
Overall Experience

Mum arrived for six weeks respite in September 2020, and within two weeks, was looking amazing, hair done, makeup on, nicely dressed. Unfortunately, Mum has dementia, which became worse, with Nazareth House being shut down many times with Covid. I feel Mum was well cared for on occasions over and above. Mum passed away on 16th September at 93, amazing the extra year at Nazareth House made it.

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Review from Iain B (Brother of Resident) published on 29 March 2021 Submitted via Website
Overall Experience
I found the staff both helpful and compassionate.
The manager had a difficult job with my sister, and I thank them for their patience.
I think that the job was very difficult and required a conscientious mindset.

I would like to thank all staff involved for their help in this difficult time for our family.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you for your review. I hope you and your family are well.

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Review from Julie A (Daughter of Resident) published on 29 January 2021 Submitted via Postal Card
Overall Experience

I am very happy with the standard of care that my mum is receiving from Nazareth House. The staff are all incredibly kind and caring to both Mum and myself. All of her needs ate catered for and her wishes are respected. She always looks clean and very well cared for and appears very comfortable.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for the kind review. It means a lot to the team.

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Review from Jan T (Power of Attorney of Resident) published on 27 January 2021 Submitted via Website
Overall Experience
The resident I hold Power of Attorney for has lived very happily in Nazareth House Cheltenham for over five and a half years. There have been refurbishments and a number of General Manager changes during her stay. I will outline my top ten considerations in no particular order.
1. My much-loved resident is happy and totally content.
2. It never smells of wee, it's clean and fresh.
3. It is now very well run by a competent, highly experienced General Manager.
4. The residents' entertainer is doing an excellent job and residents have the opportunity to join in varied structured activities.
5. It looks like a hotel, but it feels like a home.
6. The grounds are spacious and beautiful parkland.
7. Staff are caring and people are treated as individuals, not numbers.
8. Rooms are pleasant.
9. Religious chapel and services.
10. If I needed care I would place myself in Nazareth House based on my knowledge and experience of this care home.

Seeking care? Look and find it here.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Thank you so much for your lovely review it means so much to us all.

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No Rating
Review from Sophia E (Daughter of Resident) published on 20 January 2021 Submitted via Postal Card
Overall Experience

The staff at Nazareth House are exceptional. Without exception, every single member of staff has been kind, caring, generous with their time, engaged with the residents, thoughtful and courteous. The most important thing to me is to know my mum is looked after and cared for and I feel reassured that she is at Nazareth House.

Reply from Jerry James, Manager at Nazareth House - Cheltenham

Hi Sophia, thank you so much for the lovely review.

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Review from Catherine H (Daughter of Resident) published on 23 October 2019 Submitted via Website
Overall Experience
Have been saddened and shocked at the poor care received. My mother was not provided with safe care and the management and communication were non-existent.

Felt as though I had let her down as I watched the service disintegrate around her. Believe that the money recently spent on refurbishment would have been better spent on staff levels/training and activities for the residents. If you are failing the existing residents why try to attract more?

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Review from B S (Daughter of Resident) published on 20 November 2015 Submitted via Postal Card
Overall Experience

I usually visit mum once a week and because of her dementia there is little conversation but we always enjoy a game of scrabble and she has a great, very dry sense of humour which the staff enjoy so relationships are very good. I was away on holiday for two weeks and on my next visit, found mum to be as usual grateful and content about her life in Nazareth House and clearly she had no interest/connection with where I'd been. All is very well.

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Review from Priscilla C (Daughter of Resident) published on 29 October 2015 Submitted via Postal Card
Overall Experience

A good, lovely care home. Food good and variety. Sometimes shortage of staff sadly, good staff leave. Turnover quite regular, unfortunately. Most staff do a grand job on very poor pay, working all hours with temperamental patients. Unfortunately my father still gets other people's clothes that are not his! I have told them many times.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 August 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

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Meet the Team (7)

Tina Price
Tina PriceJob Title:General ManagerJoined: 2023

Tina joined the Nazareth House team in November 2023.

Further information to follow...

Will Harkness
Will HarknessJob Title:Deputy ManagerJoined: 2023

Will join our Nazareth family in September 2023.

More info to follow...

Sister Anastasia Lenihan
Sister Anastasia LenihanJob Title:Sister SuperiorJoined: 2019
Sister Anastasia Lenihan is our House Sister Superior and came to Nazareth House Cheltenham in October 2019.
Sister Ana was born in Limerick, Ireland. and qualified as a Registered General Nurse in 1982 and has a lot of experience as a Nurse Manager starting at Nazareth House Derry and then spent seven and a half years as the Manager/Matron of Nazareth House Birkenhead. Sister Ana has more than 30 years service with Nazareth Care. Sister Ana is always available to lend a hand or an ear and supports Fr Aelred with any of our residents who need spiritual guidance.

In her spare time, Sister Ana enjoys reading, listening to classical music, walking and sports.

Michael Burnell
Michael BurnellJob Title:Care Home AdministratorJoined: 2019

I have worked at Nazareth House for just over 3 years, and I work as the Care Home Administrator. My role is to support General Manager with financial matters at the home and I am the primary contact for both residents and families for their accounts. I hold a Level 3 in business administration and in my spare time, I enjoy learning new skills and spending time with friends.

Father Aelred Baker OSB
Father Aelred Baker OSBJob Title:Resident PriestJoined: 2020

Born Michael Antony Baker in north London 22nd September 1932. Educated by the Salesian Fathers at Battersea; Hertford College, Oxford (MA in History); Rome for Biblical Studies. Army service in RAOC in the Canal Zone, Egypt, during the Farouk crisis 1951-53. Entered Prinknash Abbey in 1956. Professed as a Benedictine monk with the name Aelred.

Created a correspondence course on the Bible, known as ‘Focus’, with Sr Catherine, a Dominican nun of Stroud. It ran for over thirty years from 1970. Planted a lot of trees on the Prinknash estate.

Appointed chaplain at Nazareth House in February 2020, now I minister to the sick and dying residents in the home. I celebrate mass each day and administer the sacraments as required.

David Briazier
David BriazierJob Title:Catering ManagerJoined: 2022

My name is David Brazier, I am the Catering Manager at Nazareth House. Although I've only been in the role a short amount of time, within the first week I knew that Nazareth House was the place for me. I have been welcomed and supported by everyone and will strive to give the residents the best possible nutrition and service possible.

I have been in the catering industry for the past 17 years and have held many different positions. My first role was at a Local Private school as a Junior Chef since then I have amassed a great deal of experience and knowledge to enable me to become Senior Chef, Head Chef, and Chef Manager and to ultimately thrive in a place like Nazareth House.

I can't wait to get to know all the residents and to make the catering department a very successful part of the Nazareth Family.

Claire Cook
Claire CookJob Title:Activities CoordinatorJoined: 2022

Claire is a trained dancer, who loves karaoke, so the role of Activities Coordinator suits her down to the ground! In a past life, Claire has performed across UK and Europe, bringing laughter and joy to audiences or festival participants. Since moving to Cheltenham in 2016, Claire has supported community engagement and events for Cheltenham Borough Council and then worked at Roses Theatre in Tewkesbury, where she produced a community festival for three years, as well as assistant-produced the annual Pantomime. Claire brings enthusiasm and a strong passion for song and dance to the residents at Nazareth House and loves to see everyone smile!

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