Ashley House, Langport, Somerset
Ashley House, Langport, Somerset
Ashley House, Langport, Somerset

Ashley House in Langport, Somerset, provides a warm, relaxing and informal atmosphere for residents to enjoy.

Offering the informality of your own home with the comfort and services of a country house hotel, residents can sit back and enjoy their stay.

Highly trained and caring staff are available 24 hours a day. Staff strive to encourage independence, in a quality setting, and are always happy to discuss individual needs, without commitment.

The gardens can be enjoyed by residents from many of the rooms and from a large conservatory.

Ashley House is owned by South West Care Homes.

Group: South West Care Homes Ltd

Person in charge: Eleanor Hallsworth (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 25 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Single Rooms: 21

Shared Rooms: 2

Rooms with ensuite WC: 22

Weekly Charges Guide: Personal Care Single from £620 (These prices are only a guideline, please contact Ashley House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Minibus or other transport • Stairlift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Ashley House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.5 Ashley House has a Review Score of 9.5 (9.475)

The Review Score of 9.5 (maximum of 10) for Ashley House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 5 Reviews over all time. This Average Rating is also the rating value for Ashley House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 5 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.475 for Ashley House is calculated as follows: ( (36 Excellents x 5) + (17 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 59 Ratings = 4.475

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Ashley House is based on 5 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 5 Reviews ÷ 5 Target = 1.000

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashley House?

  • Extremely LIKELY
    5
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashley House

  • Daughter of Resident/Service User
    3
  • Relative of Resident/Service User
    1
  • Son of Resident/Service User
    1

Ashley House is an old Victorian building and is in the process of being upgraded internally with paint and decor.
However, the care given is excellent and I would not want to put her in any other care home.
This is an excellent home.

How likely would you be to recommend Ashley House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I was so thrilled to get my mother into this residential home. The staff are brilliant, so caring and helpful and so patient. My mother's room looks out over the Somerset levels where she can see cows. Coming from a farming background, she loves it.
The meals are nourishing and well presented.

How likely would you be to recommend Ashley House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Recently under new management, I can already see changes in the living conditions, menus and inclusion of residents in decision making.
During my mother's short spell here, she received care and love above and beyond the call of duty from the amazing staff.
I cannot express my gratitude enough, they gave her a very special, peaceful end of life experience. She died with dignity thanks to those lovely ladies.

How likely would you be to recommend Ashley House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

This is a small well-established care home with caring friendly staff. Since the arrival of the new manager, the rooms and gardens are being refurbished and replanted. Meals are beginning to be more varied and residents seem to enjoy them. Public rooms and residents bedrooms are always clean and tidy and residents flowers are always looked after by the staff. It would be pleasing to see more activities and outings for the residents and greater use of the gardens.

How likely would you be to recommend Ashley House? Extremely Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Poor

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Poor

The level of care and warmth towards residents is outstanding. I could not recommend it more highly. My mother has a difficult medical condition which all the carers deal with cheerfully and respectfully. Everything else, including management and food, is fine. One small thing - I hope more can be done to get residents out of their rooms and into the garden in the summer.

How likely would you be to recommend Ashley House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

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