






Ashley House Care Home is situated in the small town of Langport, a civil parish of Somerset. The attractive home dates back to Victorian times and is at the end of a quiet, beautiful tree-lined avenue.
The skilled and dedicated care team provide care 24 hours a day from a tailored and person-centred approach, allowing for flexibility and choice for each individual. The teams are on hand to assist with all...
Care Provided by Ashley House
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 25 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Ashley House for full pricing details and T&Cs.
Contact Ashley House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- South West Care Homes Ltd
- Private Owned
Person in charge
- Clare Wheeler(Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 60+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: -1
- Number of floors: 2
Room Information
- Single Rooms (21)
- Couples/Companion Rooms (2)
Visiting
- Visitors welcome anytime.
Parking
- Parking available out the front of the home.
Ashley House Reviews (58)
Ashley House has a Review Score of 9.7 (9.740) out of 10, based on 14 reviews in the last 2 years.
Over all time Ashley House has 58 reviews.
The care my mum receives is brilliant. If there are any issues they will contact us and let us know exactly what's going on. Nothing is too much trouble. Birthdays and Christmas are hard times of the year but the staff at Ashley House makes these easier.
Thank you for taking the time to leave a review for Ashley House, it is lovely to hear that you are very happy with the care that your mum receives.
Mum has been in Ashley House for five months now, she has dementia and falls very frequently. Most of the staff I have found to be so caring and thoughtful, going above and beyond, even comforting us! They treat Mum as a normal adult and see past the person dementia has made her. They have patience with her and pass the time away with a smile and a chat. We all wish Mum wouldn’t fall, staff included, but it cannot be helped it is dementia and I would never question the staff’s care. If I have raised an issue it has always been rectified promptly. Today was Mum's 89th birthday and she was thoroughly spoilt by all. Thank you for looking after her when we can’t be there. She is one special lady.
Thank you for taking the time to leave a review, I am so pleased to hear that you and your family are happy with the care that your mum receives here at Ashley House.
All staff are very friendly and helpful. The care home always looks clean. Would recommend. Mum's room always looks clean and has no horrible smells, which is great. Staff are very accommodating whenever we ring up. Nothing seems to be too much trouble.
Thank you for taking the time to leave a review for us at Ashley House; we are so pleased to hear that you are happy with the care that your mum receives.
There always seems to be something going on to entertain and stimulate the residents which is so important for them.
Thank you for your lovely comment, I'm really pleased Mum settled in well. It's good to hear that the activities are well-received and appropriate for the residents.
Ashley House very much offers a home-from-home environment. My friend who has Alzheimer's has been a resident for 6 months prior to which she had spent 2 months in hospital and arrived in poor condition. Due to the care and attention from all of the wonderful staff, she looks much healthier and has settled into her new home well. I feel reassured and comfortable that she is safe and content. It's lovely to see that there has been the appointment of an activities coordinator who is very energetic and creative in providing all sorts of activities and entertainment. If I had one small criticism, it would be that my friend is occasionally wearing someone else's clothes and frequently there are someone else's clothes in her wardrobe, but I understand this may be difficult to control.
Thank you for your review, I really appreciate you taking time to give us your feedback. We are always looking at ways we can improve. Kind Regards Clare Burns - Registered Manager.
The change in management seems to have brought a more open and supportive atmosphere. The care staff are friendly and very caring, nothing is too much trouble for them.
The catering staff go out of their way to accommodate her eating problems and check each day on what she can eat for lunch. The cleaning staff and maintenance are efficient and very helpful.
My mother is very content at Ashley House and above all, feels safe.
Thank you for taking the time to send this lovely feedback. It's much appreciated.
My mother-in-law always really enjoys her respite stays at Ashley House Care Home. Upon arrival, she said 'this is like a home' which I believe she meant it was welcoming and cosy. She has stayed in more modern places before but is happiest here and we have always found the staff are welcoming and friendly. My mother-in-law enjoys the activities provided and the general environment. It may not be the classiest of homes but it is good value and my mother-in-law is happy with it, that is the most important thing!
I'm so glad your mum-in-law enjoys her stays with us and I'm grateful for the time you spent reviewing the home - we look forward to seeing her again soon.
Ashley House is situated in a very quiet road in Langport. It is a lovely large detached red brick house, with a conservatory leading into a very pleasant garden. Initially, my mother had respite care in Ashley House for a week and then later for another period of two weeks. This gentle introduction proved ideal before becoming a full-time resident. The manager and staff have been very welcoming and friendly, and my mother has settled in very comfortably. I have noticed the calm and peaceful atmosphere in the home, which is always kept beautifully clean and tidy. My mother enjoys the activities, particularly the music and singing. The food is excellent and varied. We are welcome to visit Mum at any time. The management is very effective and has kept me informed of any issues. It is very reassuring to know that Mum is very happy and well cared for in Ashley House.
Thank you for this lovely feedback. We are so pleased both you and your mother are happy with Ashley House and the service you're receiving from us.
Visited Mum before Christmas, the staff were welcoming and we had a cup of coffee and a biscuit during our visit as well as a catch-up with the activities coordinator and manager. Reassured that we can visit Mum at any time and we don't need to call ahead. The home is great with Mum, able to adapt to her needs and keep us updated on her care needs.
I am pleased to be able to say there has been a marked improvement in the general atmosphere in the home. I have been feeling the morale of the staff had been declining and it was beginning to be a much less attractive home for my mother to live in which was concerning. I believe it is very important for the residents to be stimulated by a variety of activities on a regular basis and I understand how covid stopped all these happening. It is so good to know the home is now employing an activities assistant and already this is making a big difference. Ashley House is beginning to be bright and happy again.
When my 87-year-old mother (who was living alone) had 2 nasty falls in her home within 2 months, both resulting in time in hospital, she came to the conclusion reluctantly that she had no alternative but to look for a place where she could be looked after. She knew all the care homes in the area, as she had visited friends over the years, and she declared Ashley House to be her favourite. I then visited Ashley House and came to the conclusion that this was indeed the right place for her. The staff were very welcoming and demonstrated a very caring and considerate ethos. The manager and her team showed attention to detail; nothing is too much trouble, and thankfully, they were able to find her a room within 2 weeks. Although Mum has found giving up her independence hard, she has settled well at Ashley House, and we are happy that she is being looked after so well. The food is first class; the location is lovely – her room overlooks the moors and the train track which she loves.
From my first visit to view the home I quickly felt this was the home I had been looking for and that my partner who has Alzheimer's would be well cared for. It was ideal for him to have respite care for 2 weeks initially before he became a full-time resident. On admission, he was made to feel very welcome and his room was beautifully presented. The manager and her staff have all been so helpful, both before admission and since. It has been reassuring for me that there is always a member of staff available to answer any questions I may have, either on the phone or in person. Truly a home from home with a lovely warm atmosphere.
Ashley House is a small, homely residential home with a lovely garden and a large conservatory. The staff are attentive and go out of their way to accommodate the needs of each resident and have a very friendly approach. The management is effective and always keeps you informed.
put on weight, is much stronger, and is looking forward to her next holiday at Ashley House.
What a gem of a find Ashley House was when we were looking to relocate my 94-year-old mother into a care home. After a spell in hospital she felt that she could no longer manage in her own home 230 miles away and wanted to move near to us. Our first impression of Ashley House was how peaceful and calm it felt which we knew was essential and the attentive, friendly staff have helped my mother settle in beautifully. She feels safe there and is treated with respect and we are relieved that she is looked after so well. It is definitely like a home from home, clean and tidy, with meals adapted to suit individual likes and dislikes. My mother is now thriving there and has her own independence alongside the appropriate help she also needs. She can choose where she has her meals and if she wants to join in any activities. We are always welcome to visit and as a family feel supported too with excellent communication from the whole team. We are happy for anyone to contact us if they would like more information.
Ashley House is a caring home. My mother settled in quickly and was always well cared for. She lived in the home for nearly 3 years, much of it through the Covid times. The staff negotiated all the Covid procedures well and made timely decisions. The staff were happy to chat with my mother and it was lovely for her to always have someone on hand to help and reassure. In her last few days, she was treated with great kindness and dignity allowing her to pass peacefully.
My nan moved into Ashleigh House in November 2020. Initial support, preparations and care planning were excellent, leaving me feeling reassured. When she moved in they were very accommodating with settling her into her room and making her feel at home, which was an added challenge due to her Alzheimer's. I have continued to be impressed with all the friendly and helpful staff and the level of care and dignity my nan receives, with an ethos that staff 'work in the residents home' which is evident. Food provided is clearly an excellent, varied menu my nan enjoys. There is a varied programme of activities, which the home has adapted to her needs, she is able to choose to participate or not. The property and gardens are very smart and clean and fits with the general homely feel. I receive regular, prompt and clear communication about any issues or incidents, as well as when things are going well. Ashleigh House is everything I wanted for my nan, she has truly thrived in her new home.
Ashley House is like home from home and they have taken away all of my worries and concerns in looking after my relative. The staff are more like family and the level of care shown is above and beyond. I welcome anyone to contact me if you want to know more. Thank you to all at Ashley House.
My mother was well cared for at Ashley House. Her room and bathroom were always very clean. She generally looked clean in herself with nice clothes. She had a very small appetite but she enjoys her food. Her last two weeks before she died she was so comfortable. I thought the care was brilliant/ The staff were popping in giving her drinks and making her comfortable. The staff were also extremely helpful to me and my son in her last days.
The staff have been wonderful, they are caring and attentive and when Mum had a medical emergency recently they acted swiftly, with compassion and kept me informed promptly. It is very reassuring to know that she is in Ashley House.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 04 September 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Ashley House.
There are no upcoming events for Ashley House.
Awards / Recognitions (1)
- 08 May 2019Recipient: Ashley House
Accreditations
There are no accreditations posted yet for Ashley House.
Meet the Team (23)

Hello, my name is Clare, and I am the manager of Ashley House here in Langport.

Hi, my name is Tine, and I work alongside Clare in the office.

Hello, my name is Janice, and I work with Clare as the Team Leader for Ashley House.

Hello, my name is Donna. I work with Clare as a Team Leader for Ashley House.

My name is Nakita, and I am new to working in care.

Angie is the activity Coordinator at Ashley House

My name is Joanne, I am one of the carers at Ashley House. I have worked here for 40 years.

My name is Shelly, I have worked at Ashley House since 2005.

My name is Becky, I have worked as part of the housekeeping team, I have now moved over to care.

Hello, my name is Chloe. I am a carer at Ashley House.

Hi, my name is Jade. I am new to Ashley House as a carer.

Hi, my name is Archie, and I have recently moved to care.

I have recently joined the care team at Ashley House.

My name is Emma, and I have recently moved from Cornwall.

Hello, my name is Teresa. I am part of the housekeeping team.

Hi, my name is Michelle. I work at Ashley House as a cook and Team Leader.

Hello, my name is Sarah. I work as a chef at Ashley House.

I am one of the night care team.

I am one of the night care team.

I'm Tony, and I work as a night-time carer.

I have recently joined the Ashley House team as a night-time carer.

My name is Rola, and I am part of the night care team.

My name is Antony, and I am new to the team at Ashley House.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House to verify any information. View our terms and conditions. Ashley House has an Enhanced Service -more info.