Ashley House

The Avenue, Langport TA10 9SA
Review Us
9.8 53 Reviews
  • Ashley House, Langport
Ashley House Care Home is situated in the small town of Langport, a civil parish of Somerset. The attractive home dates back to Victorian times and is at the end of a quiet, beautiful tree-lined avenue.

The skilled and dedicated care team provide care 24 hours a day from a tailored and person-centred approach, allowing for flexibility and choice for each individual. The teams are on hand to assist with all everyday tasks required and would describe Ashley House as a ‘home from home’.

Ashley House offers both permanent placements and shorter respite breaks providing flexibility suitable to each individual’s situation. A shorter respite break is ideal for if family members are going on holiday or if you just require some TLC. Understanding that moving into a care home can be a daunting thought, respite is a great way to sample Ashley House prior to making any final decisions.

All bedrooms are fully furnished inclusive of a television, and many of the bedrooms also have en-suite facilities. Ashley House also offers bedrooms with stunning views of the garden and has various homely spacious communal rooms including a lounge and separate dining room. The garden is maintained all year round and leads to a light and airy conservatory perfect for soaking up the summer weather.

Ashley House understands how important mealtimes are, this is why the chef offers a nutritious and varied menu attractive to all nutritional needs and tastes. The Activity Coordinator is also on hand to provide an engaging and varied activity and events calendar suitable for all interests and personalities.
Show Ashley House on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 25 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300
  • RESPITE Self-Funded Residential Care: £1000 – £1300
  • RESPITE Self-Funded Residential Dementia Care: £1000 – £1300

These prices are only a guideline, please contact Ashley House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Clare Wheeler (Registered Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (21)
  • Couples/Companion Rooms (2)

Visiting

  • Visitors welcome anytime.

Parking

  • Parking available out the front of the home.

Ashley House Reviews (53)

9.8

Ashley House has a Review Score of 9.8 (9.784) out of 10, based on 20 reviews in the last 2 years.
Over all time Ashley House has 53 reviews.

Overall Experience
  • 41
  • 12
  • 0
  • 0
  • 0
Date Published
  • 53
  • 4
  • 9
  • 20
  • 33
Reviewer Connection to Ashley House
  • 26
  • 9
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 53, showing 41-53
Review from Denise C (Daughter of Resident) published on 8 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with my mother's care at Ashley House. The staff are always pleasant and helpful. They recently arranged a special birthday party for my mother which was lovely.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T R (Daughter of Resident) published on 27 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A small, friendly home giving excellent care. Good home catering. Lovely garden and conservatory. The staff have time to talk to residents' visitors. Can I reserve a room, please, for me!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sherrie-Jane J (Wife of Resident) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has been in this home for the last 5 1/2 years. In all that time he has been so well looked after by a very compassionate team. Since the new manager has been in charge everyone is happier and there is more stability in the home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lee (Daughter of Resident) published on 5 October 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I believe that the provision of good care is all about the carers - and the management and staff at Ashley House are wonderful! It takes huge patience and kindness to keep everyone happy, and the staff at Ashley House certainly do their very best. It's interesting to note that some staff have been there
a long time and it feels like a close, well-managed team.


The surroundings are homely, not clinical, and the gardens and conservatory are an added bonus. There is plenty of good food plus lovely snacks and refreshments throughout the day. The dining room feels cosy and communal and I love the menu on the wall.


There is a real commitment to joining in local activities, including walks, church visits, community singalongs and tea dances. Residents also mix regularly with school children, which makes everyone happy - young and old.


I would not hesitate to recommend Ashley House.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Alison (Daughter of Resident) published on 20 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been a resident at Ashley House for two and a half very happy years. The ethos is to provide a home from home environment so there are no regimented routines; residents get up when they want, eat where they want and get as involved in the activities as they wish. The carers are dedicated
and hardworking, making the residents feel safe and loved but all the staff contribute to the cheerful atmosphere, providing high standards of cleanliness and excellent food. Ashley House has retained its good rating from the CQC as a result of the changes and developments put in place by the manager who acts on suggestions and is constantly looking to improve the fabric of the building and extend the amenities. For example, the number and range of activities have been expanded to include a fitness class and "Toddler Tuesdays"; this is a delightful hour when residents get to sing and complete activities with an energetic pre-school group.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Robert P (Son of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad has been a resident of Ashley House for a month. After a shaky 48 hours, he has become familiar with the routines and learnt to accept the help on offer. After many years of independent living, he has needed to be encouraged to treat the house as a hotel.


He enjoys the food provided and put on

a kilo in the first fortnight, causing him to take care of what he eats in between meals. He has a very comfortable, newly decorated and furnished, spacious room with ensuite toilet and sink. The view from his room across the moor to the railway viaduct is exceptional and keeps him entertained throughout the day.


The management have been very supportive in allowing us to provide him with Sky for his TV and an amplified phone - two of the important elements of his life at home - maintaining continuity of his lifestyle.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Patricia B (Daughter of Resident) published on 23 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother initially went for respite care for one week but after returning home for one day decided she much preferred living at Ashley House. It is a home in the true sense of the word, friendly, welcoming, caring, open. As her daughter I drop in with no notice and have always enjoyed my visits and
always been very pleased and surprised at what activities mum has been doing from planting seeds to singing, walking, flower arranging, making cards etc. I've found all the staff to be very caring and helpful and always available. Mum has dementia and I think it is just the right size home for her she has made friends easily and can recognise the staff, shes also very proud of her room which has an en-suite, which I consider essential for her independence and privacy.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from David M (Son of Resident) published on 17 January 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashley House has provided a safe and friendly day care for my mother who is 93 years old, she lives with us and receives day care twice a week. The staff are always friendly and mum tells us the food is lovely.
We feel very happy to leave mum in their care which gives us that much needed respite.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from T B (Son of Resident) published on 23 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Ashley House is an old Victorian building and is in the process of being upgraded internally with paint and decor.
However, the care given is excellent and I would not want to put her in any other care home.
This is an excellent home.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lyn B (Daughter of Resident) published on 30 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was so thrilled to get my mother into this residential home. The staff are brilliant, so caring and helpful and so patient. My mother's room looks out over the Somerset levels where she can see cows. Coming from a farming background, she loves it.
The meals are nourishing and well presented.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Sheila L (Daughter of Resident) published on 2 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Recently under new management, I can already see changes in the living conditions, menus and inclusion of residents in decision making.
During my mother's short spell here, she received care and love above and beyond the call of duty from the amazing staff.
I cannot express my gratitude enough, they
gave her a very special, peaceful end of life experience. She died with dignity thanks to those lovely ladies.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from P G (Relative of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is a small well-established care home with caring friendly staff. Since the arrival of the new manager, the rooms and gardens are being refurbished and replanted. Meals are beginning to be more varied and residents seem to enjoy them. Public rooms and residents bedrooms are always clean and tidy
and residents flowers are always looked after by the staff. It would be pleasing to see more activities and outings for the residents and greater use of the gardens.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Diana C (Daughter of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The level of care and warmth towards residents is outstanding. I could not recommend it more highly. My mother has a difficult medical condition which all the carers deal with cheerfully and respectfully. Everything else, including management and food, is fine. One small thing - I hope more can be done
to get residents out of their rooms and into the garden in the summer.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.8 (9.784)

Overview of Review Score

The Review Score of 9.8 (9.784) out of 10 for Ashley House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.784 for Ashley House is calculated as follows: ( (183 Excellents x 5) + (46 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 231 Ratings = 4.784
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Ashley House is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 25 registered maximum number of service users is 5, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Sep 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

1 Bed Vacancy

Posted: 09 Sep 2025

A recently decorated, Large room on the first floor, which is accessible via a stair lift. The room has views over the garden and countryside.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (1)

Meet the Team (19)

Clare

Clare Wheeler

Job Title: Manager Joined: 2022

Hello, my name is Clare, and I am the manager of Ashley House here in Langport.

Janice

Janice Howard

Job Title: Team Leader

Hello, My name is Janice and I work with Clare as the Team Leader for Ashley House.

Donna

Donna Gage

Job Title: Team Leader Joined: 2018

Hello, my name is Donna. I work with Clare as a Team Leader for Ashley House

Jeff

Jeff Thomas

Job Title: Handyman Joined: 2022

Hello, My name is Jeff. I make sure the home is always safe and that the repairs are caried out, making sure Ashley House is a lovely place to live at all times.

Angie

Angie Mileham

Job Title: Activity Coordinator Joined: 2020

Angie is the activity Coordinator at Ashley House

Tina

Tina Squire

Job Title: Administrator Joined: 2024

My name is Tina, I support Clare in the office.

Joanne

Joanne Waite

Job Title: Carer Joined: 1985

My name is Joanne, I am one of the carers at Ashley House. I have worked here for 40 years.

Michelle

Michelle Brister

Job Title: Carer Joined: 2005

My name is Shelly, I have worked at Ashley House since 2005.

Rebecca

Rebecca Fry

Job Title: Carer Joined: 2019

My name is Becky, I have worked as part of the housekeeping team, I have now moved over to care.

Nakita

Nakita Wade

Job Title: Carer Joined: 2025

My name is Nakita, and I am new to working in care.

Chloe

Chloe Hembrow

Job Title: Carer Joined: 2024

Hello, my name is Chloe. I am a carer at Ashley House.

Jade-Marie

Jade-Marie Williamson

Job Title: Carer Joined: 2025

Hi, my name is Jade. I am new to Ashley House as a carer.

Teresa

Teresa Johns

Job Title: Housekeeping Joined: 2007

Hello, my name is Teresa. I am part of the housekeeping team.

Emma

Emma Sibley

Job Title: Housekeeping Joined: 2025

My name is Emma, I have recently moved from Cornwall.

Archie

Archie Coleman

Job Title: Housekeeping Joined: 2024

Hi, my name is Archie, and I am part of the housekeeping team. I also help out as a carer.

Michelle

Michelle Turner

Job Title: Chef Joined: 2020

Hi, my name is Michelle. I work at Ashley House as a cook and Team Leader.

Sarah

Sarah Carter

Job Title: Chef Joined: 2020

Hello my name is Sarah, I work as a chef at Ashley House.

Lousy

Lousy Lona

Job Title: Senior Carer Joined: 2023

I am one of the night care team.

Shigy

Shigy Varghese

Job Title: Senior Csrer Joined: 2023

I am one of the night care team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Ashley House to verify any information. View our terms and conditions. Ashley House has an Enhanced Service - more info.