Field House

Cannards Grave Road, Shepton Mallet BA4 4LU
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8.8 43 Reviews
  • Field House, Shepton Mallet
Field House is characteristic care home set in landscaped grounds. It offers 24-7 access to highly-trained carers who consider residents’ needs on an individual basis.

There is a choice of lounges, a dining room, and a summerhouse, with residents welcome to personalise their bedrooms and take advantage of numerous interests and activities. There are also IT facilities for residents to maintain contact with friends and family.

Field House is recognised as being an Investor in People and has been recognised for palliative care under the Gold Standard Framework Award.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Field House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Field House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Karen Reeves (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)

Field House Reviews (43)

8.8

Field House has a Review Score of 8.8 (8.752) out of 10, based on 6 reviews in the last 2 years.
Over all time Field House has 43 reviews.

Overall Experience
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Review from Chloe K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a 6-month battle with North Yorkshire council I was finally able to move my Mum down from Yorkshire to Field House. Somerset Care - Field House held my Mum's room for the whole of that time and the manager along with the administration team offered me support and advice throughout that difficult
period.
I spent a good 2 weeks visiting my Mum every day to help her settle in and was so impressed with the care, my Mum was 'walking with intent' so the team put in safety precautions to ensure she was well looked after and was kept safe.
The lunches, dinners, snacks, and the activities are great, even a small bar for residents. The cleanliness is exemplary, and the grounds are well maintained.
I was able to choose my Mum's room the décor is nice, and it has lovely views over the grounds. I am reassured so much by the care given and the updates and checking in with me to see if I am satisfied. It's a lovely care home managed well with a very hardworking team.
Reply from Field House, Somerset Care at Field House

Thank you for your lovely review. We are so glad that we were able to help facilitate your Mum's move, and to support you both through the process. Your kind words about your Mum's care at Field House mean the world to us, and we will be sure to share them with the whole team. Best regards,Field House

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Review from J S (Daughter-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Takes a long time for the front door to be answered sometimes. The system to check in is easy to use. Staff are very friendly. Staff seem to want to listen and help. Her room could be cleaner, and the bathroom could be cleaner some days. I feel she needs more encouragement in personal hygiene as she
can be lazy to do this herself. Overall, she is happy here and feels safe.
Reply from Field House, Somerset Care at Field House

Thank you for taking the time to leave a review for Field House. We are so pleased that your mother-in-law is happy and feels safe with us. As with all of our residents, we work alongside her to support her choices and enable her to live as she wishes, whilst supporting her wellbeing and overall health. If you would like to discuss anything with us directly, please feel free to speak with a member of the team on your next visit.

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Review from C P (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Field House end of 2024 has settled in well enjoys life in the home. It is lovely seeing her joining in the activities, care staff seem to know each individual resident to meeting their individual needs. We have seen mum flourish in many ways since being here. Thank you all.
Reply from Somerset Care, Somerset Care at Field House

Thank you for sharing your feedback - it is great to hear that your Mum is thriving at Field House, and enjoying joining in with the activities on offer. Best regards, Somerset Care

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Review from B W (Son of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Field House feels warm friendly and inclusive. My dad says "the food is lovely and there is plenty of it". Everywhere is clean and fresh. My dad also says that he finds it interesting as there is always something to do. Everybody who works at Field House is helpful approachable and kind. My dad feels
supported and reassured I feel exactly the same and so do the rest of the family. Thank you to everyone at Field House for doing such a fantastic job of looking after my dad.
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Review from L C (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Field House for respite with the view to staying permanently, she settled well and has been a resident for 6 months. The staff and carers are very supportive and caring especially in the late afternoon when mum is usually unsettled due to her dementia. Mum gets on well with the carers
they bring out the cheeky side of her. Mum's room is always clean and tidy. She is eating well and has put on weight which is good. The home is local so easy for the family to visit. Mum is well looked after and cared for.
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Review from K B (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very positive experience, my Mum stayed for nearly 3 weeks for respite. It was lovely and homely, with lovely rooms. The staff was very caring and the food was good. If Mum has to go back I would not hesitate to send her to Field House. 5*!
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Review from Debbie C (Sister of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warm, welcoming and loving environment. The staff are exceptionally kind and helpful, and the home is small enough to be so friendly and feels like a family, not a care home. Highly recommend this place and commend all the wonderful staff. Grateful to have found it. My sister is so happy and relaxed
now, truly a relief and less worried about her future well-being.
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Review from Steve C (Son of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for several months now, and on the numerous visits I have made, I can see that she is being well looked after by the conscientious staff, who it appears to me are working hard with limited numbers. I am always greeted with a smile and an answer should I have any queries.
Mum
isn’t one for getting out of her room too often but does enjoy going downstairs when Elvis serenades the residents.
I know when I leave that she will be in good hands, and thank the staff for their hard efforts.
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Review from D C (Son of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Field House has welcomed my mum into the care home so warmly. My mum has settled so nicely with the help of all the care staff, who have been very kind and helpful. Although Mum doesn't leave her room very often, the staff take time to have a chat with her and Mum says regularly that she is happy there,
which is the most important thing.
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Review from M C (Niece of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Field House is absolutely wonderful. Our experience of having my aunt here has been extremely beneficial to her health and well being! The staff always greet us and residents with such love and care. It’s a lovely place and the employees are even more lovely.
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Review from C J (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been at Field House Care Home for five months and has settled well. He is safe, well cared for, well fed, warm and joins in all the social activities on offer.
Unfortunately, he had covid recently but the care he received was wonderful. He commented he was being waited on hand and foot whilst
being kept in isolation. The carers certainly went the extra mile during that time for which we are very grateful. Thank you.
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Review from Sally W (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately Dad recently had covid and had to isolate in his room. The care, help and support he received was fantastic. He told us he was well looked after, knowing he had the illness and that he had to stay in his room, although we understand that was a challenge due to his dementia. The family
say a big thank you to the wonderful team.
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Review from D P (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care that is given to my mum is fantastic. My mum is 93, lives on her own with her TV for mental stability.
She has fallen a few times which each time she has been taken to hospital. Mum has vacant moments of short-term memory so visiting at home was talking to yourself or a small interaction
from Mum. Now updates I have my mum back. Mum has changed due to the care and attention that Field House provided from all the staff. Mum interacts in activities, loves the food and sleeps like a log. Has the hairdresser every week and Mum tells me and my brother that nothing is too mych trouble for the staff if you need them. We are truly thankful Mum is there.
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Review from Alison S (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Field House for nearly a year now.
Consistently, my mum has been given respect and dignity, and her independence has been promoted.
She has been very unwell on several occasions during this period, requiring support from the emergency services. Staff at Field House facilitated the
intensive care needs that she required faultlessly. Their communication skills allowed us to feel confident and assured us that all was being taken care of. They work effectively, efficiently, and confidently with the doctor's surgery and district nursing team so that Mum can receive the right care when she needs it. There is nothing that the caring staff will not do for Mum.
This week Mum became very unwell, and it highlighted to my family what angels all of the staff are from the management, domestics, maintenance, kitchen staff, senior care staff, activities, and carers. They all work and support one another in order to give the best level of care to my Mum and to myself over this period.
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Review from Marie T (Daughter of Resident) published on 3 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came to live at Field House in June last year. I spoke to and visited many care homes as it's a huge responsibility to get the next home right. Staff and management at Field House have ensured Mum is safe and looked after. She has enjoyed days out and visitors into the home and takes part in activities
on offer. I am kept up to day by phone if Mum is poorly etc.
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Review from D G (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The main thing about this home is the lovely atmosphere. It really feels like a proper home. The staff do an amazing job and one always kind and friendly.
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Review from Patricia H (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, aged 94, came into Field House for respite as my husband and I were going to visit our daughter in Canada. When we arrived back in the UK in March 2020, the Covid-19 pandemic was raging, so we thought it would be best if my father stayed at Field House. He has been there a year now and will
most likely remain. The atmosphere in the house is lovely and not clinical. The staff are kind and caring and look after my father well. He really does get the 24/7 care he now needs, which we were struggling to provide and he seems happy.
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Review from C A (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care team are always supportive and helpful to us both and to mum. They show empathy and kindness. The rooms and bedroom suites have everything required. They are beginning to look a little tired in the decor. Once covid restrictions have been lifted, one would hope this will be addressed. Mum is
being cared for very well despite recent difficult issues of care.
Reply from Somerset Care, Somerset Care at Field House

Thank you for taking the time to leave a review for Field House. We are glad to hear that your feel your Mum is being well cared for and that you both feel supported by the care home team. Thank you also for your feedback about the rooms and their décor. We have a dedicated property team who manage the upkeep and decoration of all Somerset Care homes, including Field House. They continue to work hard, within the limitations of the current restrictions, to maintain the high standards that we are proud of. Please do contact the Field House team with any specific concerns that you may have, and they will be happy to look into this for you. Best regards, Somerset Care.

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Review from G B (Son of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother urgently needed a few weeks respite prior to moving to a local care home and Field House were perfect. Many thanks to all the staff and management.
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Review from John R (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are kind and very helpful.
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Current Review Score: 8.8 (8.752)

Overview of Review Score

The Review Score of 8.8 (8.752) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.1 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.611 for Field House is calculated as follows: ( (51 Excellents x 5) + (15 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 72 Ratings = 4.611
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.141 Points relating to the number of positive Reviews for Field House is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 5 Positive Reviews ÷ 7.8 = 0.641
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Karen

Karen Reeves

Job Title: Registered Manager

My name is Karen Reeves and I am the Manager at Field House. Our team would like to take this opportunity to welcome you and your family to Field House. Field House is a beautiful old house, which has been a residential care home for over 50 years, it is set in extensive grounds and is a real part of the Shepton Mallet community. We aim to provide a person-centred service, which will meet your specific personal needs and choices. We work with you to maintain your independence, whilst giving support when and where it is required.


We have a dedicated, friendly and well-trained staff team. I hope you find the website helpful, but if you have any questions or require more information, please give us a call.

Frequently Asked Questions about Field House

What types of Care is Field House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Field House have?

There are 39 Single Rooms.

What are the Facilities & Services at Field House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Field House to the centre of Shepton Mallet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field House to verify any information. View our terms and conditions. Field House has an Enhanced Service - more info.