Field House

Cannards Grave Road, Shepton Mallet BA4 4LU
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9.7 51 Reviews
  • Field House, Shepton Mallet
Field House is characteristic care home set in landscaped grounds. It offers 24-7 access to highly-trained carers who consider residents’ needs on an individual basis.

There is a choice of lounges, a dining room, and a summerhouse, with residents welcome to personalise their bedrooms and take advantage of numerous interests and activities. There are also IT facilities for residents to maintain contact with friends and family.

Field House is recognised as being an Investor in People and has been recognised for palliative care under the Gold Standard Framework Award.
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Care Provided by Field House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Field House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Field House to find out the exact price for your requirements.

Contact Field House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Field House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Reeves (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)

Field House Reviews (51)

9.7

Field House has a Review Score of 9.7 (9.656) out of 10, based on 16 reviews in the last 2 years.
Over all time Field House has 51 reviews.

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Reviewer Connection to Field House
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Total of 51, showing 1-20
Review from Dawn P (Daughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum had been in Field House for nearly 3 years. In October her health declined Field House kept me updated of any changes in which it made me feel more relaxed knowing I would know when I needed to be there. The Staff and Management gave 100% in Mum's final days and also care given to us as a
family was exceptionally above and beyond. I will always treasure the time Mum was there as she was so happy and content. We had 3 years longer with Mum that we would of had and she was 96 .
Reply from Field House, Somerset Care at Field HouseDear Dawn, thank you for taking the time to share your heartfelt review for Field House. We treasured the time your Mum had with us, and were glad to also support her family during her final precious days. We continue to hold you in our thoughts.
Best regards,
Field House
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Review from S H (Granddaughter of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran is getting the best care at Field House.
The staff are caring and dedicated, they truly care about all the residents, making the house their home.
Field has lots of activities to keep her busy and enjoy the things she loves doing, from Knitting club to gardening and lots more.
I love seeing
regular updates on social media.
Reply from Field House, Somerset Care at Field HouseThank you for taking the time to share your lovely feedback for the care your Gran receives at Field House in Shepton Mallet. We are pleased that she feels at home, and you enjoy being able to see the activities she is enjoying taking part in.
Kind regards,
Field House
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Review from John T (Son of Resident) published on 23 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Field house for about 18 months now. We are very pleased to have found this care home for her.
The care and attention she receives is very good. The staff are brilliant, the home provides plenty of activities. She loves to go into the gardens which has always been a
passion of hers, and help with growing plants in the polytunnel.
This care home mum has fond memories as a child and we feel is a big benefit to her.
Any medical appointments are delt with by the staff who will take her for any appointments.
She is very well looked after and will contact us if we need to be told anything regarding her welfare
Reply from Field House, Somerset Care at Field HouseDear John, thank you for taking the time to write such a wonderful review for your Mother's care at Field House in Shepton Mallet. We are glad to support her to do the things she loves, whilst ensuring that she receives the care she needs. We will share your kind words with the team.
Best regards,
Field House
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Review from Linda G (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that the facilities and the care is excellent and the home is very welcoming.
Reply from Field House, Somerset Care at Field HouseDear Linda, thank you for taking the time to share your 5-star feedback for Field House in Shepton Mallet. Your kind words mean the world.
Best regards,
Field House
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Review from Tina D (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My parent has been a resident at Field House for a year and a half, and the facilities and staff are excellent, and staff are extremely friendly and support given to residents and family is second to none. I couldn't wish for better.
Reply from Field House, Somerset Care at Field HouseDear Tina. Thank you for your kind review for Field House, but thank you most of all for trusting us with the care of your precious loved one. We were very glad to be able to offer our help and support.
Kind regards,
Field House
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Review from L E (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
When we were choosing a place for Mum about a year ago, we hoped Field House would be the right place and we were delighted to find that it was. It is a wonderful home set in beautiful grounds with a fantastic team of carers who are always keen to do their very best for Mum. The activities team make
sure there is something interesting happening on a very regular basis and Mum joins in with just about everything. The decor is delightful with lovely seasonal displays changed on a regular basis. Every member of staff and management are always approachable, friendly and make time for Mum and for us as a family whenever we have a question or request. The plaque outside the front door explains that the house was left to the town by the original owners so the elderly of Shepton Mallet would have somewhere nice to live and that's exactly what it provides. We couldn't have chosen anywhere better for Mum and would very strongly recommend Field House
Reply from Field House, Somerset Care at Field HouseThank you so much for your kind words about Field House in Shepton Mallet - the whole team will be really touched to read your feedback. It is lovely to see your Mum living life to the full at Field House, and enjoying the activities and entertainment on offer. Thank you for trusting your Mum into our care.
Best regards,
Field House
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Review from Heather B (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
The managers were hands on and instilled a culture where staff enjoyed caring for residents and wanted to work there. All members of staff were lovely and really focused on the care and safety of the residents, who were all treated as individuals.
My lovely Mum was treated with utmost dignity, and
with tremendous care, love and compassion. When we were no longer able to give her the 24 care she needed, it was a great comfort to us that she was safe and nurtured in such a lovely place. The family visited her daily over nearly 3 years and not only did they care for Mum but also us. Nothing was too much trouble.
Field House has a lovely homely feel and was always beautifully decorated. There was lots for the residents to do if they wanted to, and it was lovely to hear laughter.
Field House made Mums last days the most special they could be in the circumstances for Mum and for us who were with her. Thank you. We will miss visiting.
It should be renamed Field House - Caring Home
Reply from Field House, Somerset Care at Field HouseDear Heather, your review has really touched our hearts. Thank you for taking the time to share your feedback and experiences. It was an absolute privilege to care for your dear Mum, and a pleasure to welcome her family to visit her at Field House. We too will miss your visits, but please rest assured that we will always consider you to be part of our Field House family.
Kind regards,
Field House
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Review from A H (Sister of Resident) published on 19 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It is always a pleasure to visit my sister at Field House, where she is very happy. The staff are invariably welcoming & obviously enjoy working here. The entrance hall is decorated for different events throughout the years, providing an ever-changing, stimulating environment for residents and visitors
alike. Bedrooms are clean and comfortable, and furnishings are good. All the staff I have dealt with have taken time to listen to what I have to say or answer any queries that I may have. There are many varied activities, visiting, entertainment, and outings. Having had experience of other care homes in the area due to family circumstances. Field House stands out as exemplary, always going above and beyond.
Reply from Field House, Somerset Care at Field HouseThank you for taking the time to share your 5-star feedback for Field House. It means the world to us that your sister is happy in our care, and that you feel welcomed and listened to. We will share your kind words about the home's environment, activities and staff team with all at Field House.
Best regards,
Field House
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Review from Marie T (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has Lewy Body Dementia; she has terrifying hallucinations, which to her are real - she also has mobility issues. Staff at Field are genuinely fond of Mum, despite the fact she has zero filter at times!
The home is clean, tidy, and homely, and there is a kind, caring atmosphere which is shown at
all levels (leadership to housekeeping staff levels). Staff encourage Mum to take part in activities and have fun.
Reply from Field House, Somerset Care at Field HouseThank you for taking the time to share your kind words for the care your Mum receives at Field House in Shepton Mallet. We are so pleased to play our part in supporting her to live well with dementia, and are glad that you find the home welcoming.
Best regards,
Field House
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Review from Charlotte B (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 94 year old dad went into Fieldhouse in December 2025 for respite and enjoyed being there he wanted to make it his home. As a family we were anxious about finding a care home for dad but my worries were put to ease when I met the manager. Immediately I felt I could trust the manager and could tell
by her manner and professionalism that she had a lot of experience with the elderly and with managing care homes.
Dad got involved in regular activities and visits to the park and on occasion the staff would have animals visiting which was fantastic. Dad had a small appetite but staff encouraged dad with foods he enjoyed.
Dad also received outstanding care at the end of his life , with love , kindness and continuity from all staff members. A few days before dad passed away, I was able to stay overnight in a spare room provided and the staff looked after me too, I could not of asked for more. I hope this encourages families to not hesitate when considering this home.
Reply from Field House, Somerset Care at Field HouseThank you for taking the time to write such a lovely review for Field House, and for the care your Dad received during his time with us. It was a privilege to care for him, and we were honoured that he chose to make his home with us for his final chapter. It means the world that you also felt well-supported by our team, especially during your Dad's final precious days. Our thoughts remain with you.With our best wishes, Field House
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Review from Chloe K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a 6-month battle with North Yorkshire council I was finally able to move my Mum down from Yorkshire to Field House. Somerset Care - Field House held my Mum's room for the whole of that time and the manager along with the administration team offered me support and advice throughout that difficult
period.
I spent a good 2 weeks visiting my Mum every day to help her settle in and was so impressed with the care, my Mum was 'walking with intent' so the team put in safety precautions to ensure she was well looked after and was kept safe.
The lunches, dinners, snacks, and the activities are great, even a small bar for residents. The cleanliness is exemplary, and the grounds are well maintained.
I was able to choose my Mum's room the décor is nice, and it has lovely views over the grounds. I am reassured so much by the care given and the updates and checking in with me to see if I am satisfied. It's a lovely care home managed well with a very hardworking team.
Reply from Field House, Somerset Care at Field HouseThank you for your lovely review. We are so glad that we were able to help facilitate your Mum's move, and to support you both through the process. Your kind words about your Mum's care at Field House mean the world to us, and we will be sure to share them with the whole team. Best regards,Field House
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Review from J S (Daughter-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Takes a long time for the front door to be answered sometimes. The system to check in is easy to use. Staff are very friendly. Staff seem to want to listen and help. Her room could be cleaner, and the bathroom could be cleaner some days. I feel she needs more encouragement in personal hygiene as she
can be lazy to do this herself. Overall, she is happy here and feels safe.
Reply from Field House, Somerset Care at Field HouseThank you for taking the time to leave a review for Field House. We are so pleased that your mother-in-law is happy and feels safe with us. As with all of our residents, we work alongside her to support her choices and enable her to live as she wishes, whilst supporting her wellbeing and overall health. If you would like to discuss anything with us directly, please feel free to speak with a member of the team on your next visit.
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Review from C P (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother moved into Field House end of 2024 has settled in well enjoys life in the home. It is lovely seeing her joining in the activities, care staff seem to know each individual resident to meeting their individual needs. We have seen mum flourish in many ways since being here. Thank you all.
Reply from Somerset Care, Somerset Care at Field HouseThank you for sharing your feedback - it is great to hear that your Mum is thriving at Field House, and enjoying joining in with the activities on offer. Best regards, Somerset Care
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Review from B W (Son of Resident) published on 31 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Field House feels warm friendly and inclusive. My dad says "the food is lovely and there is plenty of it". Everywhere is clean and fresh. My dad also says that he finds it interesting as there is always something to do. Everybody who works at Field House is helpful approachable and kind. My dad feels
supported and reassured I feel exactly the same and so do the rest of the family. Thank you to everyone at Field House for doing such a fantastic job of looking after my dad.
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Review from L C (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum came into Field House for respite with the view to staying permanently, she settled well and has been a resident for 6 months. The staff and carers are very supportive and caring especially in the late afternoon when mum is usually unsettled due to her dementia. Mum gets on well with the carers
they bring out the cheeky side of her. Mum's room is always clean and tidy. She is eating well and has put on weight which is good. The home is local so easy for the family to visit. Mum is well looked after and cared for.
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Review from K B (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very positive experience, my Mum stayed for nearly 3 weeks for respite. It was lovely and homely, with lovely rooms. The staff was very caring and the food was good. If Mum has to go back I would not hesitate to send her to Field House. 5*!
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Review from Debbie C (Sister of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Warm, welcoming and loving environment. The staff are exceptionally kind and helpful, and the home is small enough to be so friendly and feels like a family, not a care home. Highly recommend this place and commend all the wonderful staff. Grateful to have found it. My sister is so happy and relaxed
now, truly a relief and less worried about her future well-being.
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Review from Steve C (Son of Resident) published on 29 August 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been a resident for several months now, and on the numerous visits I have made, I can see that she is being well looked after by the conscientious staff, who it appears to me are working hard with limited numbers. I am always greeted with a smile and an answer should I have any queries.
Mum
isn’t one for getting out of her room too often but does enjoy going downstairs when Elvis serenades the residents.
I know when I leave that she will be in good hands, and thank the staff for their hard efforts.
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Review from D C (Son of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Field House has welcomed my mum into the care home so warmly. My mum has settled so nicely with the help of all the care staff, who have been very kind and helpful. Although Mum doesn't leave her room very often, the staff take time to have a chat with her and Mum says regularly that she is happy there,
which is the most important thing.
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Review from M C (Niece of Resident) published on 19 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Everyone at Field House is absolutely wonderful. Our experience of having my aunt here has been extremely beneficial to her health and well being! The staff always greet us and residents with such love and care. It’s a lovely place and the employees are even more lovely.
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Current Review Score: 9.7 (9.656)

Overview of Review Score

The Review Score of 9.7 (9.656) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Field House is calculated as follows: ( (158 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 192 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.875 Points relating to the number of positive Reviews for Field House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.875
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Karen

Karen Reeves

Job Title: Registered Manager

My name is Karen Reeves and I am the Manager at Field House. Our team would like to take this opportunity to welcome you and your family to Field House. Field House is a beautiful old house, which has been a residential care home for over 50 years, it is set in extensive grounds and is a real part of the Shepton Mallet community. We aim to provide a person-centred service, which will meet your specific personal needs and choices. We work with you to maintain your independence, whilst giving support when and where it is required.


We have a dedicated, friendly and well-trained staff team. I hope you find the website helpful, but if you have any questions or require more information, please give us a call.

Frequently Asked Questions about Field House

What types of Care is Field House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Field House have?

There are 39 Single Rooms.

What are the Facilities & Services at Field House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Field House to the centre of Shepton Mallet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field House to verify any information. View our terms and conditions. Field House has an Enhanced Service - more info.