What types of Care is Field House registered for?

Older Person Care, Dementia, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

What are the Facilities & Services at Field House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Field House to the centre of Shepton Mallet?

0.4 mile(s) as the crow flies, distance by road may be significantly further.

Field House care home, Cannards Grave Road, Shepton Mallet, Somerset BA4 4LU

Review from Linda G (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

I feel that the facilities and the care is excellent and the home is very welcoming.

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Review from Tina D (Daughter of Resident) published on 16 January 2026 Submitted via Postal Card • Report

Overall Experience

My parent has been a resident at Field House for a year and a half, and the facilities and staff are excellent, and staff are extremely friendly and support given to residents and family is second to none. I couldn't wish for better.

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Review from L E (Daughter of Resident) published on 13 January 2026 Submitted via Website • Report

Overall Experience

When we were choosing a place for Mum about a year ago, we hoped Field House would be the right place and we were delighted to find that it was. It is a wonderful home set in beautiful grounds with a fantastic team of carers who are always keen to do their very best for Mum. The activities team make

sure there is something interesting happening on a very regular basis and Mum joins in with just about everything. The decor is delightful with lovely seasonal displays changed on a regular basis. Every member of staff and management are always approachable, friendly and make time for Mum and for us as a family whenever we have a question or request. The plaque outside the front door explains that the house was left to the town by the original owners so the elderly of Shepton Mallet would have somewhere nice to live and that's exactly what it provides. We couldn't have chosen anywhere better for Mum and would very strongly recommend Field House

Reply from Field House, Somerset Care at Field HouseThank you so much for your kind words about Field House in Shepton Mallet - the whole team will be really touched to read your feedback. It is lovely to see your Mum living life to the full at Field House, and enjoying the activities and entertainment on offer. Thank you for trusting your Mum into our care.
Best regards,
Field House

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Review from Heather B (Daughter of Resident) published on 9 January 2026 Submitted via Website • Report

Overall Experience

The managers were hands on and instilled a culture where staff enjoyed caring for residents and wanted to work there. All members of staff were lovely and really focused on the care and safety of the residents, who were all treated as individuals.
My lovely Mum was treated with utmost dignity, and

with tremendous care, love and compassion. When we were no longer able to give her the 24 care she needed, it was a great comfort to us that she was safe and nurtured in such a lovely place. The family visited her daily over nearly 3 years and not only did they care for Mum but also us. Nothing was too much trouble.
Field House has a lovely homely feel and was always beautifully decorated. There was lots for the residents to do if they wanted to, and it was lovely to hear laughter.
Field House made Mums last days the most special they could be in the circumstances for Mum and for us who were with her. Thank you. We will miss visiting.
It should be renamed Field House - Caring Home

Reply from Field House, Somerset Care at Field HouseDear Heather, your review has really touched our hearts. Thank you for taking the time to share your feedback and experiences. It was an absolute privilege to care for your dear Mum, and a pleasure to welcome her family to visit her at Field House. We too will miss your visits, but please rest assured that we will always consider you to be part of our Field House family.
Kind regards,
Field House

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Review from A H (Sister of Resident) published on 19 December 2025 Submitted via Postal Card • Report

Overall Experience

It is always a pleasure to visit my sister at Field House, where she is very happy. The staff are invariably welcoming & obviously enjoy working here. The entrance hall is decorated for different events throughout the years, providing an ever-changing, stimulating environment for residents and visitors

alike. Bedrooms are clean and comfortable, and furnishings are good. All the staff I have dealt with have taken time to listen to what I have to say or answer any queries that I may have. There are many varied activities, visiting, entertainment, and outings. Having had experience of other care homes in the area due to family circumstances. Field House stands out as exemplary, always going above and beyond.

Reply from Field House, Somerset Care at Field HouseThank you for taking the time to share your 5-star feedback for Field House. It means the world to us that your sister is happy in our care, and that you feel welcomed and listened to. We will share your kind words about the home's environment, activities and staff team with all at Field House.
Best regards,
Field House

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Review from Marie T (Daughter of Resident) published on 14 October 2025 Submitted via Postal Card • Report

Overall Experience

Mum has Lewy Body Dementia; she has terrifying hallucinations, which to her are real - she also has mobility issues. Staff at Field are genuinely fond of Mum, despite the fact she has zero filter at times!
The home is clean, tidy, and homely, and there is a kind, caring atmosphere which is shown at

all levels (leadership to housekeeping staff levels). Staff encourage Mum to take part in activities and have fun.

Reply from Field House, Somerset Care at Field HouseThank you for taking the time to share your kind words for the care your Mum receives at Field House in Shepton Mallet. We are so pleased to play our part in supporting her to live well with dementia, and are glad that you find the home welcoming.
Best regards,
Field House

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Review from Charlotte B (Daughter of Resident) published on 22 September 2025 Submitted via Website • Report

Overall Experience

My 94 year old dad went into Fieldhouse in December 2025 for respite and enjoyed being there he wanted to make it his home. As a family we were anxious about finding a care home for dad but my worries were put to ease when I met the manager. Immediately I felt I could trust the manager and could tell

by her manner and professionalism that she had a lot of experience with the elderly and with managing care homes.
Dad got involved in regular activities and visits to the park and on occasion the staff would have animals visiting which was fantastic. Dad had a small appetite but staff encouraged dad with foods he enjoyed.
Dad also received outstanding care at the end of his life , with love , kindness and continuity from all staff members. A few days before dad passed away, I was able to stay overnight in a spare room provided and the staff looked after me too, I could not of asked for more. I hope this encourages families to not hesitate when considering this home.

Reply from Field House, Somerset Care at Field HouseThank you for taking the time to write such a lovely review for Field House, and for the care your Dad received during his time with us. It was a privilege to care for him, and we were honoured that he chose to make his home with us for his final chapter. It means the world that you also felt well-supported by our team, especially during your Dad's final precious days. Our thoughts remain with you.With our best wishes, Field House

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Review from Chloe K (Daughter of Resident) published on 22 August 2025 Submitted via Website • Report

Overall Experience

After a 6-month battle with North Yorkshire council I was finally able to move my Mum down from Yorkshire to Field House. Somerset Care - Field House held my Mum's room for the whole of that time and the manager along with the administration team offered me support and advice throughout that difficult

period.
I spent a good 2 weeks visiting my Mum every day to help her settle in and was so impressed with the care, my Mum was 'walking with intent' so the team put in safety precautions to ensure she was well looked after and was kept safe.
The lunches, dinners, snacks, and the activities are great, even a small bar for residents. The cleanliness is exemplary, and the grounds are well maintained.
I was able to choose my Mum's room the décor is nice, and it has lovely views over the grounds. I am reassured so much by the care given and the updates and checking in with me to see if I am satisfied. It's a lovely care home managed well with a very hardworking team.

Reply from Field House, Somerset Care at Field HouseThank you for your lovely review. We are so glad that we were able to help facilitate your Mum's move, and to support you both through the process. Your kind words about your Mum's care at Field House mean the world to us, and we will be sure to share them with the whole team. Best regards,Field House

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Review from J S (Daughter-in-law of Resident) published on 23 June 2025 Submitted via Postal Card • Report

Overall Experience

Takes a long time for the front door to be answered sometimes. The system to check in is easy to use. Staff are very friendly. Staff seem to want to listen and help. Her room could be cleaner, and the bathroom could be cleaner some days. I feel she needs more encouragement in personal hygiene as she

can be lazy to do this herself. Overall, she is happy here and feels safe.

Reply from Field House, Somerset Care at Field HouseThank you for taking the time to leave a review for Field House. We are so pleased that your mother-in-law is happy and feels safe with us. As with all of our residents, we work alongside her to support her choices and enable her to live as she wishes, whilst supporting her wellbeing and overall health. If you would like to discuss anything with us directly, please feel free to speak with a member of the team on your next visit.

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Review from C P (Daughter of Resident) published on 14 March 2025 Submitted via Postal Card • Report

Overall Experience

My mother moved into Field House end of 2024 has settled in well enjoys life in the home. It is lovely seeing her joining in the activities, care staff seem to know each individual resident to meeting their individual needs. We have seen mum flourish in many ways since being here. Thank you all.

Reply from Somerset Care, Somerset Care at Field HouseThank you for sharing your feedback - it is great to hear that your Mum is thriving at Field House, and enjoying joining in with the activities on offer. Best regards, Somerset Care

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Review from B W (Son of Resident) published on 31 July 2024 Submitted via Postal Card • Report

Overall Experience

Field House feels warm friendly and inclusive. My dad says "the food is lovely and there is plenty of it". Everywhere is clean and fresh. My dad also says that he finds it interesting as there is always something to do. Everybody who works at Field House is helpful approachable and kind. My dad feels

supported and reassured I feel exactly the same and so do the rest of the family. Thank you to everyone at Field House for doing such a fantastic job of looking after my dad.

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Review from L C (Daughter of Resident) published on 23 April 2024 Submitted via Postal Card • Report

Overall Experience

Mum came into Field House for respite with the view to staying permanently, she settled well and has been a resident for 6 months. The staff and carers are very supportive and caring especially in the late afternoon when mum is usually unsettled due to her dementia. Mum gets on well with the carers

they bring out the cheeky side of her. Mum's room is always clean and tidy. She is eating well and has put on weight which is good. The home is local so easy for the family to visit. Mum is well looked after and cared for.

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Review from K B (Daughter of Resident) published on 17 April 2024 Submitted via Postal Card • Report

Overall Experience

A very positive experience, my Mum stayed for nearly 3 weeks for respite. It was lovely and homely, with lovely rooms. The staff was very caring and the food was good. If Mum has to go back I would not hesitate to send her to Field House. 5*!

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Review from Debbie C (Sister of Resident) published on 11 September 2023 Submitted via Website • Report

Overall Experience

Warm, welcoming and loving environment. The staff are exceptionally kind and helpful, and the home is small enough to be so friendly and feels like a family, not a care home. Highly recommend this place and commend all the wonderful staff. Grateful to have found it. My sister is so happy and relaxed

now, truly a relief and less worried about her future well-being.

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Review from Steve C (Son of Resident) published on 29 August 2023 Submitted via Website • Report

Overall Experience

Mum has been a resident for several months now, and on the numerous visits I have made, I can see that she is being well looked after by the conscientious staff, who it appears to me are working hard with limited numbers. I am always greeted with a smile and an answer should I have any queries.
Mum

isn’t one for getting out of her room too often but does enjoy going downstairs when Elvis serenades the residents.
I know when I leave that she will be in good hands, and thank the staff for their hard efforts.

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Review from D C (Son of Resident) published on 12 June 2023 Submitted via Postal Card • Report

Overall Experience

Field House has welcomed my mum into the care home so warmly. My mum has settled so nicely with the help of all the care staff, who have been very kind and helpful. Although Mum doesn't leave her room very often, the staff take time to have a chat with her and Mum says regularly that she is happy there,

which is the most important thing.

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Review from M C (Niece of Resident) published on 19 May 2023 Submitted via Website • Report

Overall Experience

Everyone at Field House is absolutely wonderful. Our experience of having my aunt here has been extremely beneficial to her health and well being! The staff always greet us and residents with such love and care. It’s a lovely place and the employees are even more lovely.

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Review from C J (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report

Overall Experience

Dad has been at Field House Care Home for five months and has settled well. He is safe, well cared for, well fed, warm and joins in all the social activities on offer.
Unfortunately, he had covid recently but the care he received was wonderful. He commented he was being waited on hand and foot whilst

being kept in isolation. The carers certainly went the extra mile during that time for which we are very grateful. Thank you.

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Review from Sally W (Daughter of Resident) published on 13 March 2023 Submitted via Website • Report

Overall Experience

Unfortunately Dad recently had covid and had to isolate in his room. The care, help and support he received was fantastic. He told us he was well looked after, knowing he had the illness and that he had to stay in his room, although we understand that was a challenge due to his dementia. The family

say a big thank you to the wonderful team.

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Review from D P (Daughter of Resident) published on 27 February 2023 Submitted via Postal Card • Report

Overall Experience

The care that is given to my mum is fantastic. My mum is 93, lives on her own with her TV for mental stability.
She has fallen a few times which each time she has been taken to hospital. Mum has vacant moments of short-term memory so visiting at home was talking to yourself or a small interaction

from Mum. Now updates I have my mum back. Mum has changed due to the care and attention that Field House provided from all the staff. Mum interacts in activities, loves the food and sleeps like a log. Has the hairdresser every week and Mum tells me and my brother that nothing is too mych trouble for the staff if you need them. We are truly thankful Mum is there.