Field House

Field Hoyse gave the best care to my sister. Every staff member treated my sister with respect, patience and thought. The manager of the home had excellent management skills and had a special skill where dealing with staff and residents alike. Nothing was too much trouble. An excellent timetable of activities and my sister told me the food was good - "just like home cooked!". I would have no problem with my sister residing at Field House in the future and would highly recommend.

My Mum had been in Field House for nearly 3 years. In October her health declined Field House kept me updated of any changes in which it made me feel more relaxed knowing I would know when I needed to be there. The Staff and Management gave 100% in Mum's final days and also care given to us as a family was exceptionally above and beyond. I will always treasure the time Mum was there as she was so happy and content. We had 3 years longer with Mum that we would of had and she was 96 .

I love seeing regular updates on social media.

She is very well looked after and will contact us if we need to be told anything regarding her welfare

I feel that the facilities and the care is excellent and the home is very welcoming.

My parent has been a resident at Field House for a year and a half, and the facilities and staff are excellent, and staff are extremely friendly and support given to residents and family is second to none. I couldn't wish for better.

When we were choosing a place for Mum about a year ago, we hoped Field House would be the right place and we were delighted to find that it was. It is a wonderful home set in beautiful grounds with a fantastic team of carers who are always keen to do their very best for Mum. The activities team make sure there is something interesting happening on a very regular basis and Mum joins in with just about everything. The decor is delightful with lovely seasonal displays changed on a regular basis. Every member of staff and management are always approachable, friendly and make time for Mum and for us as a family whenever we have a question or request. The plaque outside the front door explains that the house was left to the town by the original owners so the elderly of Shepton Mallet would have somewhere nice to live and that's exactly what it provides. We couldn't have chosen anywhere better for Mum and would very strongly recommend Field House

It should be renamed Field House - Caring Home

It is always a pleasure to visit my sister at Field House, where she is very happy. The staff are invariably welcoming & obviously enjoy working here. The entrance hall is decorated for different events throughout the years, providing an ever-changing, stimulating environment for residents and visitors alike. Bedrooms are clean and comfortable, and furnishings are good. All the staff I have dealt with have taken time to listen to what I have to say or answer any queries that I may have. There are many varied activities, visiting, entertainment, and outings. Having had experience of other care homes in the area due to family circumstances. Field House stands out as exemplary, always going above and beyond.

The home is clean, tidy, and homely, and there is a kind, caring atmosphere which is shown at all levels (leadership to housekeeping staff levels). Staff encourage Mum to take part in activities and have fun.

Dad also received outstanding care at the end of his life , with love , kindness and continuity from all staff members. A few days before dad passed away, I was able to stay overnight in a spare room provided and the staff looked after me too, I could not of asked for more. I hope this encourages families to not hesitate when considering this home.

I was able to choose my Mum's room the décor is nice, and it has lovely views over the grounds. I am reassured so much by the care given and the updates and checking in with me to see if I am satisfied. It's a lovely care home managed well with a very hardworking team.

Takes a long time for the front door to be answered sometimes. The system to check in is easy to use. Staff are very friendly. Staff seem to want to listen and help. Her room could be cleaner, and the bathroom could be cleaner some days. I feel she needs more encouragement in personal hygiene as she can be lazy to do this herself. Overall, she is happy here and feels safe.

My mother moved into Field House end of 2024 has settled in well enjoys life in the home. It is lovely seeing her joining in the activities, care staff seem to know each individual resident to meeting their individual needs. We have seen mum flourish in many ways since being here. Thank you all.

Field House feels warm friendly and inclusive. My dad says "the food is lovely and there is plenty of it". Everywhere is clean and fresh. My dad also says that he finds it interesting as there is always something to do. Everybody who works at Field House is helpful approachable and kind. My dad feels supported and reassured I feel exactly the same and so do the rest of the family. Thank you to everyone at Field House for doing such a fantastic job of looking after my dad.

Mum came into Field House for respite with the view to staying permanently, she settled well and has been a resident for 6 months. The staff and carers are very supportive and caring especially in the late afternoon when mum is usually unsettled due to her dementia. Mum gets on well with the carers they bring out the cheeky side of her. Mum's room is always clean and tidy. She is eating well and has put on weight which is good. The home is local so easy for the family to visit. Mum is well looked after and cared for.

A very positive experience, my Mum stayed for nearly 3 weeks for respite. It was lovely and homely, with lovely rooms. The staff was very caring and the food was good. If Mum has to go back I would not hesitate to send her to Field House. 5*!

Warm, welcoming and loving environment. The staff are exceptionally kind and helpful, and the home is small enough to be so friendly and feels like a family, not a care home. Highly recommend this place and commend all the wonderful staff. Grateful to have found it. My sister is so happy and relaxed now, truly a relief and less worried about her future well-being.

I know when I leave that she will be in good hands, and thank the staff for their hard efforts.

Field House has welcomed my mum into the care home so warmly. My mum has settled so nicely with the help of all the care staff, who have been very kind and helpful. Although Mum doesn't leave her room very often, the staff take time to have a chat with her and Mum says regularly that she is happy there, which is the most important thing.