Field House

Cannards Grave Road, Shepton Mallet BA4 4LU
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9.5 49 Reviews
  • Field House, Shepton Mallet
Field House is characteristic care home set in landscaped grounds. It offers 24-7 access to highly-trained carers who consider residents’ needs on an individual basis.

There is a choice of lounges, a dining room, and a summerhouse, with residents welcome to personalise their bedrooms and take advantage of numerous interests and activities. There are also IT facilities for residents to maintain contact with friends and family.

Field House is recognised as being an Investor in People and has been recognised for palliative care under the Gold Standard Framework Award.
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Care Provided by Field House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Field House fees generally range from £1,330 – £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Field House to find out the exact price for your requirements.

Contact Field House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Field House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Karen Reeves (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (39)

Field House Reviews (49)

9.5

Field House has a Review Score of 9.5 (9.531) out of 10, based on 13 reviews in the last 2 years.
Over all time Field House has 49 reviews.

Overall Experience
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Date Published
  • 49
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Reviewer Connection to Field House
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Review from Alison S (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Field House for nearly a year now.
Consistently, my mum has been given respect and dignity, and her independence has been promoted.
She has been very unwell on several occasions during this period, requiring support from the emergency services. Staff at Field House facilitated the
intensive care needs that she required faultlessly. Their communication skills allowed us to feel confident and assured us that all was being taken care of. They work effectively, efficiently, and confidently with the doctor's surgery and district nursing team so that Mum can receive the right care when she needs it. There is nothing that the caring staff will not do for Mum.
This week Mum became very unwell, and it highlighted to my family what angels all of the staff are from the management, domestics, maintenance, kitchen staff, senior care staff, activities, and carers. They all work and support one another in order to give the best level of care to my Mum and to myself over this period.
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Review from D G (Daughter of Resident) published on 23 March 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The main thing about this home is the lovely atmosphere. It really feels like a proper home. The staff do an amazing job and one always kind and friendly.
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Review from Patricia H (Daughter of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father, aged 94, came into Field House for respite as my husband and I were going to visit our daughter in Canada. When we arrived back in the UK in March 2020, the Covid-19 pandemic was raging, so we thought it would be best if my father stayed at Field House. He has been there a year now and will
most likely remain. The atmosphere in the house is lovely and not clinical. The staff are kind and caring and look after my father well. He really does get the 24/7 care he now needs, which we were struggling to provide and he seems happy.
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Review from C A (Daughter of Resident) published on 27 April 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care team are always supportive and helpful to us both and to mum. They show empathy and kindness. The rooms and bedroom suites have everything required. They are beginning to look a little tired in the decor. Once covid restrictions have been lifted, one would hope this will be addressed. Mum is
being cared for very well despite recent difficult issues of care.
Reply from Somerset Care, Somerset Care at Field HouseThank you for taking the time to leave a review for Field House. We are glad to hear that your feel your Mum is being well cared for and that you both feel supported by the care home team. Thank you also for your feedback about the rooms and their décor. We have a dedicated property team who manage the upkeep and decoration of all Somerset Care homes, including Field House. They continue to work hard, within the limitations of the current restrictions, to maintain the high standards that we are proud of. Please do contact the Field House team with any specific concerns that you may have, and they will be happy to look into this for you. Best regards, Somerset Care.
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Review from G B (Son of Resident) published on 12 December 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother urgently needed a few weeks respite prior to moving to a local care home and Field House were perfect. Many thanks to all the staff and management.
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Review from John R (Son of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff are kind and very helpful.
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Review from Barbara B (Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
During each stay, I have been treated with the most care and respect from all your staff. The only problem I had was food. As I have very complex and multiple health issues my food and drink timing and types of food can be a problem. It is not always easy to explain to the staff concerned with the handling
of this requirement which is important with taking my medication.
Reply from Rachel King, Marketing & PR Manager at Field HouseThank-you for taking the time to leave us a review. I am sorry to hear that you have experienced some difficulty with the food and I understand that the home has been working with you to make adaptations to help with this. If we can be of any more help, please do let the manager know.
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Review from Ian D (Son of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
When the family could no longer properly look after mum's needs at home she came to stay at Field House. She is extremely well looked after and the staff are really caring and patient. I did have my reservations about mum going into a care home but I now realise that she is being well looked after and
her care is better than anyone of us in the family could provide.
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Review from Martin F (Son of Resident) published on 11 February 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care my mother has received has been amazing. She lives in Field House, Shepton Mallet. The manager and her staff have bee treating her with respect and dignity. She looks ten years younger. Thank you to Field House. Amazing.
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Review from J D (Respite Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I had a knee replacement on December 10th 2018, staying at Field House a few days before and leaving on the 23rd December 2018 to be home in time for Christmas. The staff were friendly and helpful and kind.
What impressed me the most was the calmness, I never once heard a voice raised to even the
most difficult residents and the staff were most supportive to each other.
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Review from D S (Resident) assisted by family/friend published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was taken into Field House urgently when my wife was suddenly taken into hospital. My wife is my carer. I already attended one day a week for daycare, as I have dementia. We were very grateful for their help and that they were able to take me, as I'm familiar with the home. I was cared for very well
and was quite happy there.
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Review from Christine J (Wife of Resident) published on 25 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband has dementia that has progressed really quickly and without the support and help of Field House. I would not be able to cope.
My husband is only 66yrs old and was diagnosed when he was 64yrs. Field House are amazing and I would recommend them to anyone in my position.
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Review from James M (Son of Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
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Review from J B (Resident) published on 18 June 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good.
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Review from Anne-Marie S (Daughter of Resident) published on 1 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service provided. All the staff are lovely and friendly.
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Review from Shirley A (Daughter of Resident) published on 31 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Kind staff, attentive and interested in getting mum to converse.
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Review from Vicki S (Daughter of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find it to be a lovely, friendly home.


Mum has been here a short time but has settled in very well.


All the staff are super.

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Review from Patricia P (Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is a welcoming, bright space.
We have found the staff caring, polite and with a good attitude to the residents - which is of a paramount importance for relatives of a resident. There is no problem in discussing issues of concern or uncertainty and we feel well informed, I am very happy that
mum is well cared for and would recommend the home happily.
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Review from Hilary M (Niece of Resident) published on 24 May 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am extremely happy with the care provided. My relative is now no longer frightened and lonely. He is receiving excellent care all round and loves the food. He has thrived since being here.
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Review from Carolle S (Partner of Resident) published on 23 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My partner has come to live here in Sept 2017 during this time he has received good care in a safe homely environment, his needs are met and he is treated with dignity. He enjoys the food here and eats a healthy balanced diet. He joins in activities provided to the best of his ability. Field House provides
various activities for the residents which help to maintain his quality of life and help to keep him as active as possible.
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Current Review Score: 9.5 (9.531)

Overview of Review Score

The Review Score of 9.5 (9.531) out of 10 for Field House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.731 for Field House is calculated as follows: ( (122 Excellents x 5) + (27 Goods x 4) + (6 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 156 Ratings = 4.731
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Field House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Karen

Karen Reeves

Job Title: Registered Manager

My name is Karen Reeves and I am the Manager at Field House. Our team would like to take this opportunity to welcome you and your family to Field House. Field House is a beautiful old house, which has been a residential care home for over 50 years, it is set in extensive grounds and is a real part of the Shepton Mallet community. We aim to provide a person-centred service, which will meet your specific personal needs and choices. We work with you to maintain your independence, whilst giving support when and where it is required.


We have a dedicated, friendly and well-trained staff team. I hope you find the website helpful, but if you have any questions or require more information, please give us a call.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Field House to verify any information. View our terms and conditions. Field House has an Enhanced Service - more info.