Rowden House

2 Vallis Road, Frome BA11 3EA
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9.5 32 Reviews
  • Rowden House, Frome
Rowden House has a welcoming atmosphere, where residents can enjoy a homely environment and person-centred care, whether for long-term residential or temporary respite needs.

This converted and elegant building has many charming features, while being modernised to suit current practice, including IT facilities, Wi-Fi and a nurse call systems.

Care workers are trained to the highest standards, and a varied programme of activities is offered.
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Care Provided by Rowden House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1330 – £1530
  • Self-Funded Residential Dementia Care: £1330 – £1530
  • RESPITE Self-Funded Residential Care: £1330 – £1530
  • RESPITE Self-Funded Residential Dementia Care: £1330 – £1530

Rowden House fees generally range from £1,330 - £1,530 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Rowden House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Rebecca Evans (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)

Rowden House Reviews (32)

9.5

Rowden House has a Review Score of 9.5 (9.528) out of 10, based on 19 reviews in the last 2 years.
Over all time Rowden House has 32 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Rowden House
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Total of 32, showing 21-32
Review from V L (Resident) published on 11 September 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
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Review from Jean H (Daughter of Resident) published on 8 November 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
From day one of my mothers stay at Rowden House she was made to feel at home and part of the community.
The love and affection she received was amazing. On several occasions staff carried out extra duties to ensure mum was comfortable and in no way distressed.
I would have no hesitation in recommending
Rowden House and staff.
Heartfelt thanks to all staff and Management.
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Review from John L (Resident) published on 9 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am here on a week's respite while my family are on holiday. All the rooms are in good order. I found the staff who have been looking after me very good. For me, the activities could be better as I am a keen gardener so outdoor facilities are important.
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Review from Stephanie D (Daughter of Resident) published on 2 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
To place a parent into residential care is undoubtedly a daunting experience, especially during a pandemic!
The transition from home to Rowden House was a smooth process; the staff listened to our wishes as a family and took time to ask about Mum's needs, her likes and dislikes, and really grasped
an understanding of who Mum is as an individual person.
The staff are professional, caring, patient and supportive. We are always greeted with a smile and an update on visiting, and my video calls are welcomed whatever time of the day. The staff have good links with the GP's and medical services and quickly act if there is a problem.
Mum looks very well taken care of, the food is excellent, her laundry and her room is spotlessly clean. She feels settled, comfortable and safe. She enjoys having her nails painted, hair done and it's been a joy to witness Mum joining in the fun activities that Rowden provide.
Thank you for your care and for providing a happy safe environment.
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Review from L S (Daughter of Resident) published on 19 July 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Rowden House is a warm welcoming home. The staff are caring, friendly and communication is excellent.
The support for both my mum and the family has been exemplary.
Care is well led with strong links to the Community Nursing Team and GP services.
Care is tailored and individualised with great attention
paid to specific needs.
Mum is happy and this is in no small part due to the efforts of the team to ensure she is settling in and feels at home.
The food is excellent, home-cooked and well made.
There are many organised activities too, with support and involvement from staff to ensure everyone has the opportunity to take part if they wish.
I would recommend Rowden for those looking for residential care for loved ones.
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Review from Jayne B (Daughter of Resident) published on 22 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I would like to recommend Rowden House to anyone considering residential care for a loved one. Nothing is to much trouble for the dedicated staff, I can honestly say that the level of care my mum received more than met the expectations of my sister and I. Coronavirus rendered physical contact impossible
of course, but regular video calls helped, thank goodness for modern technology. We were able to communicate directly with mum as well as discussing any worries or issues concerning her health with the Rowden team to which they kept us informed at all times.
Considering my mum's initial reluctance to go into care I have to say that she was very happy at Rowden and kept saying it was better than a hotel, and that is a great consultation to the family. A truly amazing team!
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Review from T M (Daughter of Resident) published on 13 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Rowden House are excellent. They were kind and caring towards my mum. Nothing was too much trouble to make it a home from home. The home kept the family informed of any caring issues as they arose, I knew mum was in a safe place.
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Review from Lynne B (Daughter of Resident) published on 13 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
At 92 years young and after a bad fall at home my Mother-in-law became a full time resident at Rowden House a year ago. I strongly recommend Rowden House as the staff is amazing. They are always extremely helpful, professional and happy as they care for Mum. They address any questions and concerns I
have with understanding and respect at all hours of the day and night, I live in a different time zone. Their care and concern is second to none. They go above and beyond daily in their care and over the year Mum has been a resident they have helped her transition from living on her own to living in a residential home. I live in the States and have not been able to visit, due to Covid19, so to be able to video at any time and always see her well-groomed and happy gives me peace of mind knowing Mum is well cared for.
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Review from S R (Daughter of Resident) published on 29 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last year has been so difficult for relatives who have been unable to be close to their loved ones but the staff have worked so hard to care for the residents. I cannot thank them enough for the care they gave my mum when she was ill and everything they do for her on a daily basis, it cannot be
an easy job.
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Review from Susan O (Sister of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that in spite of serious confusion and loss of mobility in my brother, the care the staff give is extremely good, for which I am extremely grateful.
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Review from J H (Son of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Rowden House are very caring and empathetic to the needs of my father and us as a family. My father seems happy and content at the home and comfortable with the whole team. He is safe and secure and assured us the team look after him and his needs well. Thank you to all of the team.
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Review from W S (Son of Resident) published on 31 May 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can only repeat mum's assertion that she loves it here and calls it home from home. Very friendly, hard working management and staff who can't do enough for service users and relatives.
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Current Review Score: 9.5 (9.528)

Overview of Review Score

The Review Score of 9.5 (9.528) out of 10 for Rowden House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.528 for Rowden House is calculated as follows: ( (128 Excellents x 5) + (77 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 218 Ratings = 4.528
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Rowden House is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Rebecca

Rebecca Evans

Job Title: Registered Manager

All the staff at Rowden House offer you all a very warm welcome to our home. Outside, Rowden House is a beautiful, old and elegant building set in lovely grounds. Inside it is a very warm, friendly and homely environment awaits you. Our kind and well-trained staff are dedicated to ensuring we provide a quality service tailored to meet your individual needs. Please give us a call if we can be of any further assistance.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Rowden House to verify any information. View our terms and conditions. Rowden House has an Enhanced Service - more info.