South Cary House

South Cary House has a very warm, friendly feel. All the residents are made to feel that it is their home, not just a home. All the staff are always friendly, cheerful and caring. Activities are arranged every day, nearly always twice a day. Even when, like most businesses, they have struggled to recruit staff, the residents have been well looked after. I don't think Mum could find anywhere better or more suited to her needs.

Mum has lived at South Cary House for over seven years. The staff are unfailingly friendly, caring, cheerful and accommodating, coping fantastically throughout COVID. The assortment of dogs trotting around the house definitely make it feel like a home rather than an institution. The regular updates on social media are excellent and enable us to see what Mum has been doing (even though, sadly, she cannot remember). As mum becomes more frail I have found the staff tremendously supportive (for me, as well as her) and I cannot thank everyone enough for all they do.

I will visit a friend twice a week who lives in South Cary House and everyone is helpful and friendly, from the girls that keep the rooms immaculately clean to the management staff. The gardens are lovely to sit out in the warm weather and there are daily activities to take part in, if you wish to.

My mother was cared for at South Cary House for nearly seven years and in all that time the quality of the care and the compassion shown was exemplary. Her room was ideal, looking onto the garden, but the care and love shown by the staff was everything we could have asked for and we always felt so reassured that she was safe.

My father has received exemplary care at Sout Cary House. The staff really care for each resident and go the extra mile to attend to their needs and to make sure they feel happy, cared for and loved. I couldn't ask for better. I'm just so sorry he's had to leave, as his needs are now greater than they can provide. He was very happy there.

The care and attention given to Mum and to us during Mum's last days were exemplary.

South Cary House is a fine old Georgian house that has been well adapted to the needs of those in care; it exudes a homely familiarity, and I would be very happy to spend my final days there!

I would, and will, recommend this care home to anyone, based on the last twelve months of my sister's life there, which she was able to appreciate until she died.

Mum has been at South Cary for over five years, and the care and concerns for her from the staff have been excellent. I have always felt she is being extremely well looked after. When visiting, the staff have always been helpful and friendly. A superb place.

My mother recently passed away in South Cary House, having lived there for 4-years. At all times, she received friendly, considerate, dignified and appropriate care, especially mindful of Mum's increasing dementia and general frailty. As an extended family, we always felt close to what was happening with Mum... and enjoyed following the Facebook entries and receiving the weekly social calendar to see what Mum was going to be doing. We were always made to feel very welcome when we visited Mum - and my children loved running around the beautiful gardens whilst we enjoyed a cup of tea with Mum. Mum's special diet was catered for, and staff went out of their way to ensure Mum could attend their in-house classes events (like dancing, singing, shows and films) so that she was kept entertained and active. As Mum's health declined, we became aware of the very loving aspect of the care that was being given - and we could not think of a better place for Mum to have lived out her last years.

Visiting my parents at South Cary House on a sunny day in the garden, I was able to stay with them while they and some other residents ate a delicious al fresco fish and chip lunch. One resident joked; "all we need now is come seagulls", and within 5-minutes, staff had put a soundscape recording of seagulls and lapping waves - a lovely response which made a very jolly atmosphere! The pudding was a very high quality - fresh fruit salad with fresh cream or ice cream. After lunch, a carer played with the dogs on the lawn, throwing them sticks and doing some tricks with them, to the amusement of the watching residents. For those like Mum, who has Alzheimer's, watching this held her re-experience the sort of joy she used to get from her own dog years ago, which she can't do now. My parents really enjoyed their lunch, and it was lovely for me to witness the respectful, warm, and cheery interactions of the staff with the residents that make it such a lovely home for my parents to spend their final years.

South Cary House has provided an excellent, friendly, home from home environment for the last 8-years. The staff have been unfailingly kind and caring and treated my mother with respect (especially in her last days). The family have always been welcome, and the management has dealt with Covid with fineness that has ensured that the home has remained Covid-free. I can strongly recommend the home.

My mother recently died in South Cary House having lived there for 8-years. She was happy and well cared for during her time there and was cared for in a very sensitive and dignified way at the end. The staff were exemplary in their support for us as a family in her last days and respected her wishes at all times.

We have told our sons, this home is where we want to go if we require residential care.

The team at South Cary House provided exceptional care to my mum and our family when we needed it most. Every single individual treated Mum with love, compassion and care, respecting her dignity at all times. We simply cannot express how grateful we are to the entire team, it restores my father in humanity to see such thoughtfulness and care. I would have no hesitation in recommending South Cary House to anyone who finds themself or a member of their family in need of care. A beautiful home, in a lovely, calm setting, offering care and kindness above any expectation. Thank you.

South Cary House was always spotless with flowers on the tables in the dining room. There was great attention to the activities which were held in the afternoons. The lovely garden was always a favourite on sunny afternoons. The help and guidance and supportive care to my mother in her final days were outstanding. I thoroughly recommend this home.

Management and employees very kind and caring.

I have had a relative in South Cary House for the past 13 years. Firstly my Mother and then my Aunt. My Mother chose South Cary House and was very happy there. She was given the respect she deserved and always with a smile. My Aunt had to be homed as an emergency and there was a beautiful room all ready. She was confused but safe and happy.

Previously my aunt, who was a very difficult lady, was also well cared for.

A really caring team led by Sally who looked after my increasingly immobile mother until she passed away recently. A homely and informal atmosphere, with excellent carer's attention to particular needs. Medical support called in when needed, and despite considerable bed care required for my mother latterly, she didn't suffer from bed sores due to very regular attention, turning etc. Monitoring processes in place so that (in her case) there was good continuity between shifts to ensure fluids and food and feeding were understood.

For the more active residents, a good social circle takes them out from time to time, while in-house entertainment features quite regularly. The dining room food seems well prepared, and most residents meet for lunch together in an intimate dining room. The garden is well cared for and has been improved in the last year, and is large enough to walk around. An older style building with character makes for a very homely feel.