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Care Homes Owned by Avon Care Homes Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avon Care Homes Ltd
Avon Care Homes operate six charming and stylish care homes, all dedicated to long-term quality provision and employing skilled and friendly carers. The provider feels strongly that a person-centred approach brings the best results, with carers looking to get to know each individual, understanding their needs and personal tastes in order to also support personal interests. Their homes are located in charming grounds that make for a tranquil atmosphere.

Avon Care Homes Ltd Locations (5)

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5 Care Homes owned by Avon Care Homes Ltd
Sutton Veny House Nursing Home

Sutton Veny, Warminster BA12 7BJ 

9.9 46 reviews
"The team at Sutton Veny House have been consistently kind, attentive, and professional throughout my mother's stay. From the carers to the…"   Read all 46 reviews
Location Type Care Home

Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement. Professional care is practiced within stylish interiors, with the team doing their utmost to ensure the… Read more about Sutton Veny House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 28 Rooms
South Cary House

South Street, Castle Cary BA7 7ES 

9.8 38 reviews
"I recently had the pleasure of visiting South Cary House, what a Beautiful Care Home and I must say, my experience was exceptional. The…"   Read all 38 reviews
Location Type Care Home

South Cary House is a converted Grade II Georgian house, with redevelopment having made the most of its homely qualities to benefit older people with care needs. The focus is on quality of life at all times, taking pride in a good staff to residents… Read more about South Cary House

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Dementia Residential Care
  • Palliative Care
  • 23 Rooms
Bybrook House Nursing Home

Middle Hill, Box, Corsham SN13 8QP 

9.7 25 reviews
"My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and…"   Read all 25 reviews
Location Type Care Home

Bybrook House is situated in a rural location near Bath and provides nursing care for up to 24 residents. The nursing home has a lively programme of events taking place throughout the year which residents are encouraged to take part in. There are… Read more about Bybrook House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 30 Rooms
The Wells Nursing Home

Enfield Farm, Henton, Wells BA5 1PD 

9.5 55 reviews
"My mother has recently become a resident of Wells Nursing home. I cannot praise the staff enough for their professionalism, kindness and…"   Read all 55 reviews
Location Type Care Home

The Wells Nursing Home welcomes up to 40 residents all in single rooms, with en-suite bathrooms. Each bedroom is well equipped with a nurse call system, television and personal washing facilities. The home has been fully refurbished and some of the… Read more about The Wells Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • 40 Rooms
Pondsmead Nursing & Residential Home

Shepton Road, Oakhill, Radstock BA3 5HT 

9.4 40 reviews
"The staff are all kind, understanding and helpful. Great access to medical care. Beautiful setting. Facilities are good. Flexibility with…"   Read all 40 reviews
Location Type Care Home

Pondsmead Nursing and Residential Home cares for more than 60 elderly residents, offering short and long stay care where required as one of Somerset's most invaluable care facilities in light of the area's high elderly population. The home is designed… Read more about Pondsmead Nursing & Residential Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Physical Disability
  • Palliative Care
  • 76 Rooms

Avon Care Homes Ltd Reviews (204)

9.7

Avon Care Homes Ltd has a Group Review Score of 9.7 (9.669) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avon Care Homes Ltd must have a Review Score.

Overall Experience
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Date Published
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Reviewer Connection to Avon Care Homes Ltd
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Review of

The Wells Nursing Home

from Jane W (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has recently become a resident of Wells Nursing home.
I cannot praise the staff enough for their professionalism, kindness and support to my mother, my brother and myself.
The home is clean and well maintained with a lovely warm and welcoming feeling.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your kind words. We're delighted to hear your mother and family feel supported and welcomed. The team will be so pleased to receive your feedback

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Review of

Bybrook House Nursing Home

from S T (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and compassion. I will always be grateful to the staff at Bybrook for looking after Mum, their kindness made a difficult time a bit easier for our family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. It means a great deal to know our team's care and compassion brought comfort to your family during such an important time. We'll be sure to share your lovely feedback with everyone at Bybrook.

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Review of

The Wells Nursing Home

from R G (Husband of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Better than expected, the staff are friendly and kind. The building is dated. I would recommend this home.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your lovely feedback. We're so pleased to hear that our friendly and kind team made a positive impression. Your recommendation means a lot to us!

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Review of

The Wells Nursing Home

from Susan B (Relative of Resident) published on 11 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our elderly relative came to this facility after a spell in the hospital. We can't fault the excellent care afforded to him by management and staff at The Wells Nursing Home. His health and well-being has improved immensely under their care and the food supplied is of excellent quality. Beautiful grounds
for leisure. Great interaction with visitors and relatives.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your kind review. It means a lot to know our care, food, and environment have made a positive difference. We'll be sure to share your lovely feedback with the staff.

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Review of

The Wells Nursing Home

from A D (Granddaughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the staff I've met seem nice and friendly. They do lots of different things, e.g. activities, events, etc., to cater for a wide range of people. The staff will do all they can to make the residents happy. The rooms could be a little cleaner. Quite often, when I visit, there are bits all over the
floor, and the commode is full. Once the staff are made aware of this, they then act quickly to rectify it. The room my nan is in is quite small, but she is very happy there though.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for taking the time to leave your feedback. We're really pleased to hear that you've found our staff to be friendly and that you've noticed the variety of activities and events we provide to support our residents' wellbeing. We're sorry to hear that there have been occasions where the cleanliness of the room hasn't met expectations. Please be assured that we take this seriously and will follow up with the housekeeping team to ensure our standards are consistently maintained.

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Review of

The Wells Nursing Home

from J R (Daughter of Resident) published on 8 July 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Overall I'm very happy with my mums care and she seems happy there. She enjoys the food and likes the staff.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your kind feedback. We're delighted to hear that your mum is happy with her care and enjoys the food and our staff. It means a lot to us to know she feels comfortable and well cared for.

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Review of

The Wells Nursing Home

from N W (Wife of Resident) published on 10 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Prior to the move-in date, I was given a tour of the home and the room for my husband.
We discussed the proximity of facilities, activities set out for residents and the overall care plan. The efficiency and care gone into planning for the move-in date was fantastic.
While some facilities may have
required cosmetic updating, which the home was in the process of doing, all staff have been absolutely amazing.
On the actual move-in date, everyone was so welcoming on what was a very emotional day, as my husband had spent a long time in hospital before moving into the Wells Nursing Home. We had lunch together and had time to settle in.
It was the start of a journey of excellent support both for my husband and myself. His room is always clean, his clothes immaculate and the food is top quality.
The garden is beautiful and wheelchair-friendly, and we get to have some quality time together.
I would absolutely recommend this home to anyone looking for excellent care for their loved ones.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you so much for your kind and thoughtful words. We're truly grateful for your trust and are so pleased the move-in felt smooth and supportive.

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Review of

Pondsmead Nursing & Residential Home

from C S (Son of Resident) published on 6 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respite care provided for parents in their 90s was so good they have gone into care permanently.
Reply from Becky Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you so much for your kind feedback. We're delighted to hear that your parents felt so comfortable and well cared for during their respite stay that they chose to make it permanent. It's a privilege to support them, and we're so pleased they've made our home theirs.

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Review of

Sutton Veny House Nursing Home

from Patrick T (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Sutton Veny House have been consistently kind, attentive, and professional throughout my mother's stay. From the carers to the manager, their approach is warm and genuinely human. The tone of calm, responsive leadership that shapes the culture of care throughout the home is clear to see.
In
what is a difficult and often undervalued job, the staff bring patience, humour, and real heart. It's evident they care not just about physical wellbeing, but emotional comfort too. My mother was treated with respect and gentleness, and I always felt she was in safe hands.
I'm grateful for the spirit and integrity with which they carry out their work.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you so much for your kind words. We're truly grateful for your recognition of the team's compassion, professionalism, and dedication.

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Review of

Pondsmead Nursing & Residential Home

from J H (Niece of Resident) published on 29 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are all kind, understanding and helpful. Great access to medical care. Beautiful setting. Facilities are good. Flexibility with visiting and managed various complications discreetly and professionally.
Reply from Rebecca Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you for your kind words! We're glad you found our staff supportive, the care excellent, and the setting and facilities to your liking. Your feedback means a lot to us.

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Review of

Pondsmead Nursing & Residential Home

from Rebecca S (Daughter of Resident) published on 28 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I couldn't ask for nicer staff to look after my mother in her final months. She came in as a respite patient and never left. She is now in her final days and the care that the staff have taken of her could not have been better. She smiles when they walk into the room and she is very compliant with
them. They treat her with dignity and respect acquiescing to any of my requests. Beautiful people.
The facilities and the rooms are clean, well maintained and the cleaning staff work very hard to keep it that way.
The management have been readily available and extremely professional, especially when dealing with our particular family issues.
I can't fault this home
Reply from Rebecca Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you for your kind words. Your appreciation means a great deal to our team, and we're grateful for the trust you placed in us.

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Review of

The Wells Nursing Home

from S A (Daughter of Resident) published on 27 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother comae her after a long hospital stay and did not want to go into care, but as she was unable to care for herself and not mobile, she has little choice but the improvement in her mood and motivation are noticuble, she admits she is happy here, staff are very good as is the food and all activities,
she has made friends which is lovely to see. The manager is very caring and has done everything she can to make my mother welcome.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your kind review. We're so pleased to hear your mother is happy, well cared for, and enjoying the activities, food, and company here.

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Review of

Bybrook House Nursing Home

from L C (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came to Bybrook House for end-of-life care. She was looked after with care and compassion. All staff treated her with dignity and respect. The family will always be grateful to Bybrook for the attentiveness and consideration shown to Mum and us, as a family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. We're honoured to have cared for your mother-in-law and are glad we could offer comfort to her and your family during such a difficult time. Your gratitude means a great deal to us.

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Review of

Sutton Veny House Nursing Home

from Sally M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Sutton Veny Nursing Home for two weeks respite after being in hospital for six weeks and was too weak and frail to go back to her own home.
My mum was very apprehensive as she had never been in a care home before but the experience could not have been better for her.
The staff
were amazing, so kind and caring and they made her feel at home the moment she arrived.
The room was delightful, large and sunny with tasteful furnishings and a large well equipped bathroom.
My mum is a vegetarian and they cooked her whatever she fancied each day, nothing was too much trouble.
She joined some of the other residents for lunch in the dining room and took part in some activities in the afternoons.
I cannot recommend Sutton Veny Nursing Home enough and if my mum needs care again in the future she will be retuning there.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words. We're so pleased your mother felt comfortable and well cared for during her stay. Its wonderful to hear she enjoyed the food, activities, and company.

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Review of

The Wells Nursing Home

from E B (Respite Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The gardens are particularly beautiful and peaceful. The staff were wonderful and kind. The bedroom was very nice with lovely views. The manager was lovely and arranged for a TV and recliner chair to be in my room. I look forward to returning again later in the year.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your lovely review. Were so pleased you enjoyed the gardens, your room, and the care from our team. We look forward to welcoming you back later this year!

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Review of

Bybrook House Nursing Home

from Jane B (Relative of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had very happy experiences at Bybrook House. The house, gardens and rooms are lovely but most important of all are the warm and friendly staff. They were thoughtful, involved and generous in their care of my husband's aunt. Because of her illness she could be quite a handful at times but
they continued to treat her respectfully and to do their best for her. Our experience of Bybrook was of people who really do care, who are considerate and who treat people as real people, worthy of respect despite all. We are so very grateful to have found them and to have had that time with them.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. We're truly grateful for your appreciation. It means a lot to hear that our team made a difference.

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Review of

The Wells Nursing Home

from Lina K (Daughter of Resident) published on 8 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Wells Nursing Home provide excellent care for my mother, who is 92 years old. The staff are friendly, and aim to build a relationship with the residents. All needs are well provided for both personal and general. Activities are a regular feature of the nursing home, which all residents are encouraged
to participate in, which provides essential social interaction. My mother is very happy with her care.
Reply from Ann Morton, Home Manager at The Wells Nursing Home

Thank you for your kind words. Were delighted to hear your mother is happy and well cared for. Your feedback means a lot to our team.

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Review of

Bybrook House Nursing Home

from Tessa C (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bybrook House is an excellent nursing home. They are very caring and have a wonderful quality of thoughtfulness and family like caring. It is such a very friendly place for my mum to be.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your lovely feedback. We're so pleased to hear that your mum feels happy and cared for at Bybrook House.

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Review of

Sutton Veny House Nursing Home

from C R (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Sutton Veny care home in September 2022. Immediately Mum said she was staying there due to the warm welcome and kindness she was given and this continued until Mum died last week. I visited Mum regularly and was always impressed with the way Mum was cared for. Always immaculate with
clothing, jewellery and hair. Simple things but it makes such a difference and makes the resident feel special. The staff without exception showed kindness and empathy to the family also with updates or concerns.
I developed a close relationship with the Manager who was professional and always looked for ways to make the home and resident feel cared for.
How can I thank them enough for what they have done for Mum? Words are not enough.
I without hesitation would recommend this home.
Thank you for caring for my beloved Mum, every single member of staff enhanced her life with the love you showed her.
Mum was happy in your care.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you so much for your heartfelt words. It was a privilege to care for your Mum, and we are truly touched by your kind feedback. Knowing she felt happy, loved, and special means everything to us.

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Review of

Pondsmead Nursing & Residential Home

from D B (Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the great staff at Pondsmead Nursing and Residential Home are truly excellent. PS One member of staff in particular is excellent to me.
Reply from Rebecca Elford, Home Manager at Pondsmead Nursing & Residential Home

Thank you so much for your kind words. Were thrilled to hear that you find our team at Pondsmead Nursing and Residential Home excellent.

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Awards / Recognitions (0)

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Frequently Asked Questions about Avon Care Homes Ltd

How many Care Homes does Avon Care Homes Ltd own?

Avon Care Homes Ltd own 5 Care Homes.

Which Avon Care Homes Ltd Care Homes have the highest review score?

Sutton Veny House Nursing Home, South Cary House & Bybrook House Nursing Home have the highest review score.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Avon Care Homes Ltd to verify any information. View our terms and conditions. Avon Care Homes Ltd has an Enhanced Service – more info.