Care Homes Owned by Avon Care Homes Ltd

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avon Care Homes Ltd
Avon Care Homes operate six charming and stylish care homes, all dedicated to long-term quality provision and employing skilled and friendly carers. The provider feels strongly that a person-centred approach brings the best results, with carers looking to get to know each individual, understanding their needs and personal tastes in order to also support personal interests. Their homes are located in charming grounds that make for a tranquil atmosphere.

Avon Care Homes Ltd Locations (5)

 - Browse 5 Care Homes owned by Avon Care Homes Ltd
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Sutton Veny House Nursing Home
Sutton Veny, Warminster BA12 7BJ 
"A beautiful setting, all areas were clean, tidy and welcoming. The staff are very friendly and welcoming. The room and communal areas are…"   Read all 55 reviews
  • 28 Rooms
Location Type Care Home

Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement. Professional care is practiced within stylish ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
South Cary House
South Street, Castle Cary BA7 7ES 
"My mother was initially admitted to South Cary House 2 and a half years ago for two weeks respite after she became extremely ill and could…"   Read all 39 reviews
  • 23 Rooms
Location Type Care Home

South Cary House is a converted Grade II Georgian house, with redevelopment having made the most of its homely qualities to benefit older people with care needs. The focus is on quality of life at ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Dementia Residential Care
Bybrook House Nursing Home
Middle Hill, Box, Corsham SN13 8QP 
"Dad has been at Bybrook since January 2025. He has limited mobility. The quality of care is excellent. The staff are attentive, respectful…"   Read all 28 reviews
  • 30 Rooms
Location Type Care Home

Bybrook House is situated in a rural location near Bath and provides nursing care for up to 24 residents. The nursing home has a lively programme of events taking place throughout the year which ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Pondsmead Nursing & Residential Home
Shepton Road, Oakhill, Radstock BA3 5HT 
"Pondsmead is a fantastic home for me. Staff are great, from cleaners, chefs, kitchen staff, management, everyone. The building is great and…"   Read all 47 reviews
  • 76 Rooms
Location Type Care Home

Pondsmead Nursing and Residential Home cares for more than 60 elderly residents, offering short and long stay care where required as one of Somerset's most invaluable care facilities in light of the ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
The Wells Nursing Home
Enfield Farm, Henton, Wells BA5 1PD 
"My mum is a resident, sent from hospital, palative care. This home is extreamly well run, to a high standard. Food is excellent, plenty of…"   Read all 59 reviews
  • 40 Rooms
Location Type Care Home

The Wells Nursing Home welcomes up to 40 residents all in single rooms, with en-suite bathrooms. Each bedroom is well equipped with a nurse call system, television and personal washing ... Read more

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Avon Care Homes Ltd Reviews (228)

9.7

Avon Care Homes Ltd has a Group Review Score of 9.7 (9.680) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avon Care Homes Ltd must have a Review Score.

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Review of

South Cary House

from Paul S (Son of Resident) published on 9 June 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was initially admitted to South Cary House 2 and a half years ago for two weeks respite after she became extremely ill and could no longer look after herself. First daily carers then a live in carer were tried at her own home but none worked out so we admitted her to South Cary House on a
trial period.
Her room was a lovely garden facing room with patio doors to a lovely garden and she was very happy there, so we felt the best course of action was to move her in permanently and sell her house, which we eventually did.
The care she received from the staff was a huge factor in her recovering so well and it was such a relief to the family to have the burden lifted knowing she was being looked after so well.
I visit 3 to 4 times per week and am always welcomed by all the staff. The food is basic but is just what she needs as anything too fancy would be wasted on her. Staff regularly check on her and bring her cups of tea on request. The room is clean and tidy and is perfect.
Reply from Anna Dunford, Home Manager at South Cary HouseThank you Paul, for taking the time to share such a thoughtful review. We are delighted to hear that your mother has been so happy at South Cary House and that the care and support provided by our team played a part in her recovery and ongoing wellbeing.
It is wonderful to know that you feel welcomed during your regular visits and that your mother's room, surroundings, and daily care continue to meet her needs. Our team works hard to create a warm, homely environment where residents feel safe, comfortable, and valued.
Your kind words will mean a great deal to all our staff, who are dedicated to providing compassionate care every day. Thank you for placing your trust in us and for being such an important part of our South Cary House family.
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Review of

Bybrook House Nursing Home

from Matthew S (Son of Resident) published on 18 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Dad has been at Bybrook since January 2025. He has limited mobility. The quality of care is excellent. The staff are attentive, respectful and very kind. Any medical issues are dealt with promptly by the trained nurses and communicated to the doctors surgery fpr action. His room is spotless, and his
clothes are always clean. He enjoys the food, which is always varied and of good quality. Mum was also a resident, and on her passing, she was dealt with dignity and respect, as were the whole family. Having had experience with other care homes, I am very pleased we came across Bybrook.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words and for taking the time to share your experience with Bybrook House. It means a great deal to hear that both your mum and dad have been cared for with dignity, compassion and respect. I will ensure your lovely feedback is shared with the whole team, who work incredibly hard to provide high-quality care and support to all of our residents and families.
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Review of

Sutton Veny House Nursing Home

from Christine B (Daughter of Resident) published on 14 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
When contacted by my late mother's GP, Maria (Home Manager) truly went over and above to accommodate resulting in my late mother being admitted, as a palliative care patient, to receive her much needed end of life care.


Upon admission my late mother was settled into a lovely spacious room, and almost

instantly looked far more comfortable than we had seen her for a while. She was only there for a week before passing away but throughout this time the care, compassion and professionalism shown by everyone towards her, and indeed us, during her end of life journey was superb.


Words aren't enough to convey just how much we value the support provided to both my late mother and us during a very difficult time. We too feel a special mention is required for Anna as she also went above and beyond with her support for us.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind words and for taking the time to share your experience. It was a privilege for us to care for your late mother during such an important time.
Your feedback means so much to myself, Anna and the whole team. We are truly grateful that we were able to provide comfort, care and support to both your mother and your family throughout her stay with us.
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Review of

Pondsmead Nursing & Residential Home

from V J (Resident) published on 12 May 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Pondsmead is a fantastic home for me. Staff are great, from cleaners, chefs, kitchen staff, management, everyone. The building is great and grounds, I think I have the best view from my room. Food is great, activities ladies come with great ideas, not to mention the entertainers we have. Easy to wheel
myself around.
Reply from Rachel Herniman, Home Manager at Pondsmead Nursing & Residential HomeThank you for taking the time to leave a review for Pondsmead Nursing Home. It is important to us that residents and their family members feel welcomed and supported. I will share your kind comments with the team, thank you on behalf of all of us here.
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Review of

Bybrook House Nursing Home

from James M (Grandson of Resident) published on 1 May 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Superb care- practically an extension of family- care is never an easy option, but bybrook excel in every department and are a credit to the care industry- it takes some of the load off of what is an emotionally taxing time
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words. We're truly grateful for your feedback and are proud to support families during such important and emotional times. Your comments mean a great deal to our whole team at Bybrook.
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Review of

Sutton Veny House Nursing Home

from G G (Son of Resident) published on 29 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A beautiful setting, all areas were clean, tidy and welcoming. The staff are very friendly and welcoming. The room and communal areas are of a good quality and warm. The staff were very attentive to the residents needs with plenty of activities to engage and entertain.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you for your lovely feedback. We're so pleased to hear that you found the home clean, welcoming and of a high standard. It's wonderful to know our team made you feel comfortable and that residents are supported with engaging activities and attentive care.
Your kind words mean a great deal to us and to our staff, who work hard every day to create a warm and supportive environment.
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Review of

The Wells Nursing Home

from Stirling B (Son of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is a resident, sent from hospital, palative care. This home is extreamly well run, to a high standard. Food is excellent, plenty of choice, adapted to each persons wants/needs. Bright clean environment, pet friendly, perfect for mum. Staff are amazing, going above and beyond.
Reply from Britney Williams, HR Manager at The Wells Nursing HomeThank you for your kind words. We're so pleased to hear that your mum is comfortable and well cared for during such an important time. It's lovely to know you feel the home is well-run and that our team, environment, and food have made a positive difference. Your feedback means a great deal to us.
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Review of

The Wells Nursing Home

from Annemarie B (Daughter-in-law of Resident) published on 15 April 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Superbly run nusing home, all staff excellent, clean condition, fabulouse food.
Reply from Britney Williams, HR Manager at The Wells Nursing HomeThank you for your kind feedback. We're so pleased to hear you had a positive experience and that our staff, care, and environment met your expectations. Your comments mean a lot to the team.
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Review of

Sutton Veny House Nursing Home

from Linda L (Daughter of Resident) published on 8 April 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
My late father was taken to Sutton Veny Staff from hospital for what turned out to be end of life care. From our first encounter on entering the Home and Meeting the manager, Maria, myself, my sister and Mother were aware of the kindness and care which perhaps the home. Every thing was done to settle
my father into his comfortable room and we were very well looked after too.
The house itself is in beautiful grounds and beautifully decorated inside. Despite being quite grand, it is also very homely and welcoming.
All of the staff who looked after dad were completely professional and caring. We could really see the heartfelt care in practice.
A special mention for Anna who went above and beyond to support us throughout dads stay and when he passed away.


What a wonderful home, with truly caring staff which we can't praise and thank enough.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you for your kind words, and we are very sorry for your loss.
We're so pleased you felt supported during such a difficult time. Your feedback will be shared with the team-it will mean a lot to them.
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Review of

Sutton Veny House Nursing Home

from J W (Friend of Resident) published on 27 March 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been visiting this nursing home for over 5 years and have experienced/observed nothing but the highest standards of care from staff.
Care is always delivered with a compassionate and professional approach which empowers the residents. The ambience of the home is relaxed and inviting to visitors
and the standard of cleanliness is top notch. The home has excellent staff who are professional and up to date with care delivery offering a great skill set with a team approach
The management are very hands on and proactive with maintaining only the best standards within such a lovely home. Lastly a mention to the gardeners who maintain the stunning grounds all year round. This nursing home is a gem in every way!!
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your lovely feedback and continued support over the years. Were delighted youve had such positive experiences with our team, environment, and care. Your kind words mean a lot to us all
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Review of

Pondsmead Nursing & Residential Home

from Duncan W (Son of Resident) published on 10 February 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Pondsmead has been a a lifesaver for mum and a great relief for me.. The place is always tidy, clean and relaxed.
Every member of staff I've come into contact with has been genuinely caring, friendly and professional, the staff are a major asset at pondsmead.
Mum is happy, settled in remarkably and
has been made to feel at home and comfortable.
Lovely building and grounds.
I will say the exterior of the building could do with a little maintenance.
Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your lovely feedback. We're so pleased to hear your mum is happy, settled, and feels at home, and that our team has made a positive difference. Your kind words mean a great deal to us
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Review of

Sutton Veny House Nursing Home

from James L (Husband of Resident) published on 28 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a decision by my wife not to pursue possible treatment for Acute Myeloid Leukemia, and having already gone through 18 months of cancer treatment, she was very frail and treatment by the NHS was stopped in favour of palliative care at Sutton Veny House.
I visited her every day and the nursing
home called me as the end was near so that I was able to spend some time with her before she passed away 9 days later on the 16th January 2026
The staff, carers, nurses and management of Sutton Veny House have been fantastic, not only in their care for my wife but also in the way they cared for me at a very traumatic time. My wife and I had known each other for almost 54 years and had been married for almost 52 years, and the final phrase of our marriage vows, "till death us do part" really hit hard as you realise that your ongoing life has changed forever.
This place is very well run, and the chef, Donna, turns out some incredible flavours, to suit the elderly.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave such a kind review. We're truly grateful for your feedback and really appreciate your lovely words. I will be sure to pass your message on to the entire team, it means a great deal to us.
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Review of

Pondsmead Nursing & Residential Home

from Nicky S (Friend of Resident) published on 21 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I have found this care home to be very high standard in many ways. My friend after the initial natural resistance has settled there wonderfully. All the staff like her and talk to her and she has become on a really warm level with them. The staff are brilliant and genuinely caring. Brittney and Amy
who run it are very helpful, knowledgeable and approachable with any queries I've had. I feel very reassured my friend is looked after well. That has been proven as after being at Pondsmead my friend is in much better mental and physical health than she's been for well over a year now.
Very very good
Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeWe are so pleased to hear that your friend has settled well and that you have seen such positive improvements in her mental and physical wellbeing. It is lovely to know that our team have helped her feel comfortable, supported, and cared for. We will pass on this great review to our staff.
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Review of

South Cary House

from P G (Husband of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very happy care home with willing and knowledgeable staff. Well managed. Always good at keeping in touch with me and liaising with local doctor.
Reply from Jenny Elsworth, Deputy Manager at South Cary HouseThank you for your kind feedback. We're pleased to hear that you found the home well managed, the staff knowledgeable and approachable, and that communication with you and the GP has been good. Your comments are greatly appreciated by the whole team.
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Review of

The Wells Nursing Home

from Joanna B (Daughter of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mum has a bad fall and after some time in hospital my dad got her transferred to The Wells Nursing Home. She has been there throughout December and with their care and enthusiasm Diana has made great strides in her health so much so she has come home to my Dad and is now recovering slowly at home.
My thanks to the home for their care.
Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you so much for your kind review. We're delighted to hear that your mum made such positive progress during her time at The Wells Nursing Home and that she has now been able to return home to your dad. We wish her continued recovery and will be sure to share your thanks with the whole team.
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Review of

The Wells Nursing Home

from Anthony P (Husband of Resident) published on 19 January 2026
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife Diana had a catastrophic fall and suffered bleeds on the brain!! After 3 weeks in hospital though still not well I had her transferred to The Wells Nursing Home as this is only 5 miles from our home. From the first day right through the month the staff from the manager down have been superb
with their care and attention to my wife. The home is cheery, light, food good, rooms clean etc. Several excursions plus activities, faultless!
Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you so much for taking the time to share your experience. We're very pleased that you felt supported by the team at The Wells Nursing Home. Your kind words about the care, environment, food, and activities mean a great deal to us, and we will be sure to share your feedback with the whole team.
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Review of

Sutton Veny House Nursing Home

from Penny S (Daughter of Resident) published on 14 January 2026
Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the care staff and nursing staff enough for the fabulous care of my father over the past two years and the thoughtful and caring way his last few weeks were handled. Maria goes above and beyond and runs a team she should be proud of
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave this lovely review. We are touched by your kind words and truly appreciate you sharing your feedback. We will also be sharing your message with the whole team at Sutton Veny House, as comments like this mean a great deal to everyone.
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Review of

Pondsmead Nursing & Residential Home

from Imogen W (Niece of Resident) published on 7 January 2026
Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt has been a resident at Pondsmead for two years. She is very happy and settled at Pondsmead - she often tells me how much she likes living there, how friendly and helpful the staff are, and how much she likes her room. Whenever we visit, we've always been made very welcome. Pondsmead has been
wonderful for my aunt.
Reply from Britney Chinnock, HR Manager at Pondsmead Nursing & Residential HomeThank you for your kind words. Were delighted to hear your aunt is so happy and settled, and that you always feel welcome when you visit. Your feedback means a great deal to our team.
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Review of

Pondsmead Nursing & Residential Home

from Margaret B (Resident) published on 18 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Warm and welcoming, made to feel comfortable immediately in my room. Staff are all, without exception, helpful and always go out of their way to help you. I'm very happy and comfortable there.
Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your lovely feedback. We're delighted to hear you felt welcome and comfortable from the start, and that our team have been helpful and supportive. Your happiness means a great deal to us.
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Review of

Pondsmead Nursing & Residential Home

from D B (Resident) published on 18 December 2025
Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I enjoy living here, my room is how I like it, and I have a lovely, newly done bathroom. I enjoy the activities, particularly singers, outings and hymns and prayers. The food is excellent.
Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your kind feedback. We're so pleased to hear that you're happy living with us and enjoying your room, activities, and outings. It's also wonderful to know you're enjoying the food! Your comments mean a great deal to our team.
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Frequently Asked Questions about Avon Care Homes Ltd

How many Care Homes does Avon Care Homes Ltd own?

Avon Care Homes Ltd own 5 Care Homes.

Which Avon Care Homes Ltd Care Homes have the highest review score?

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