How many Care Homes does Avon Care Homes Ltd own?

Avon Care Homes Ltd own 5 Care Homes.

Which Avon Care Homes Ltd Care Homes have the highest review score?

Sutton Veny House Nursing Home , South Cary House & Bybrook House Nursing Home have the highest review score.

Avon Care Homes Ltd | 5 Care Homes

Review of
Sutton Veny House Nursing Home
from James L (Husband of Resident) published on 28 January 2026 Submitted via Website • Report

Overall Experience

Following a decision by my wife not to pursue possible treatment for Acute Myeloid Leukemia, and having already gone through 18 months of cancer treatment, she was very frail and treatment by the NHS was stopped in favour of palliative care at Sutton Veny House.
I visited her every day and the nursing

home called me as the end was near so that I was able to spend some time with her before she passed away 9 days later on the 16th January 2026
The staff, carers, nurses and management of Sutton Veny House have been fantastic, not only in their care for my wife but also in the way they cared for me at a very traumatic time. My wife and I had known each other for almost 54 years and had been married for almost 52 years, and the final phrase of our marriage vows, "till death us do part" really hit hard as you realise that your ongoing life has changed forever.
This place is very well run, and the chef, Donna, turns out some incredible flavours, to suit the elderly.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave such a kind review. We're truly grateful for your feedback and really appreciate your lovely words. I will be sure to pass your message on to the entire team, it means a great deal to us.

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Review of
Pondsmead Nursing & Residential Home
from Nicky S (Friend of Resident) published on 21 January 2026 Submitted via Website • Report

Overall Experience

I have found this care home to be very high standard in many ways. My friend after the initial natural resistance has settled there wonderfully. All the staff like her and talk to her and she has become on a really warm level with them. The staff are brilliant and genuinely caring. Brittney and Amy

who run it are very helpful, knowledgeable and approachable with any queries I've had. I feel very reassured my friend is looked after well. That has been proven as after being at Pondsmead my friend is in much better mental and physical health than she's been for well over a year now.
Very very good

Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeWe are so pleased to hear that your friend has settled well and that you have seen such positive improvements in her mental and physical wellbeing. It is lovely to know that our team have helped her feel comfortable, supported, and cared for. We will pass on this great review to our staff.

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Review of
South Cary House
from P G (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

A very happy care home with willing and knowledgeable staff. Well managed. Always good at keeping in touch with me and liaising with local doctor.

Reply from Jenny Elsworth, Deputy Manager at South Cary HouseThank you for your kind feedback. We're pleased to hear that you found the home well managed, the staff knowledgeable and approachable, and that communication with you and the GP has been good. Your comments are greatly appreciated by the whole team.

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Review of
The Wells Nursing Home
from Joanna B (Daughter of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

My mum has a bad fall and after some time in hospital my dad got her transferred to The Wells Nursing Home. She has been there throughout December and with their care and enthusiasm Diana has made great strides in her health so much so she has come home to my Dad and is now recovering slowly at home.

My thanks to the home for their care.

Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you so much for your kind review. We're delighted to hear that your mum made such positive progress during her time at The Wells Nursing Home and that she has now been able to return home to your dad. We wish her continued recovery and will be sure to share your thanks with the whole team.

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Review of
The Wells Nursing Home
from Anthony P (Husband of Resident) published on 19 January 2026 Submitted via Postal Card • Report

Overall Experience

My wife Diana had a catastrophic fall and suffered bleeds on the brain!! After 3 weeks in hospital though still not well I had her transferred to The Wells Nursing Home as this is only 5 miles from our home. From the first day right through the month the staff from the manager down have been superb

with their care and attention to my wife. The home is cheery, light, food good, rooms clean etc. Several excursions plus activities, faultless!

Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you so much for taking the time to share your experience. We're very pleased that you felt supported by the team at The Wells Nursing Home. Your kind words about the care, environment, food, and activities mean a great deal to us, and we will be sure to share your feedback with the whole team.

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Review of
Sutton Veny House Nursing Home
from Penny S (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report

Overall Experience

I cannot praise the care staff and nursing staff enough for the fabulous care of my father over the past two years and the thoughtful and caring way his last few weeks were handled. Maria goes above and beyond and runs a team she should be proud of

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave this lovely review. We are touched by your kind words and truly appreciate you sharing your feedback. We will also be sharing your message with the whole team at Sutton Veny House, as comments like this mean a great deal to everyone.

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Review of
Pondsmead Nursing & Residential Home
from Imogen W (Niece of Resident) published on 7 January 2026 Submitted via Postal Card • Report

Overall Experience

My aunt has been a resident at Pondsmead for two years. She is very happy and settled at Pondsmead - she often tells me how much she likes living there, how friendly and helpful the staff are, and how much she likes her room. Whenever we visit, we've always been made very welcome. Pondsmead has been

wonderful for my aunt.

Reply from Britney Chinnock, HR Manager at Pondsmead Nursing & Residential HomeThank you for your kind words. Were delighted to hear your aunt is so happy and settled, and that you always feel welcome when you visit. Your feedback means a great deal to our team.

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Review of
Pondsmead Nursing & Residential Home
from Margaret B (Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

Warm and welcoming, made to feel comfortable immediately in my room. Staff are all, without exception, helpful and always go out of their way to help you. I'm very happy and comfortable there.

Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your lovely feedback. We're delighted to hear you felt welcome and comfortable from the start, and that our team have been helpful and supportive. Your happiness means a great deal to us.

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Review of
Pondsmead Nursing & Residential Home
from D B (Resident) published on 18 December 2025 Submitted via Postal Card • Report

Overall Experience

I enjoy living here, my room is how I like it, and I have a lovely, newly done bathroom. I enjoy the activities, particularly singers, outings and hymns and prayers. The food is excellent.

Reply from Britney Williams, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your kind feedback. We're so pleased to hear that you're happy living with us and enjoying your room, activities, and outings. It's also wonderful to know you're enjoying the food! Your comments mean a great deal to our team.

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Review of
Pondsmead Nursing & Residential Home
from Ivor S (Son of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

I am very pleased with the way you look after my dad. Also thank you for looking after my mum on her last days before she passed away in May. The staff are very helpful, you only have to ask and they will try to help.

Reply from Britney Chinnock, General Managers Assistant at Pondsmead Nursing & Residential HomeThank you for your kind words. Were pleased to hear youre happy with your dads care, and it was a privilege to support your mum in her final days. Your feedback means a great deal to our team.

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Review of
Bybrook House Nursing Home
from Tracy G (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report

Overall Experience

My mum was in for respite but decided to stay as the care she receives is amazing all the staff are friendly and caring. Not only do they look after my mum but the also take good care of us when we visit 5 star in everything

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your wonderful review. We're delighted to hear that your mum chose to stay with us and that you've been so happy with the care she receives. Your kind words about our staff and the support shown to families mean a great deal to us.

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Review of
Pondsmead Nursing & Residential Home
from L M (Daughter of Resident) published on 11 December 2025 Submitted via Website • Report

Overall Experience

My dad was a resident in the woodlands level, he had Alzheimer's disease. He went there after being discharged from hospital after many falls. As a family this was a very distressing time for us, thankfully we formed good relationships with staff which eased the transition.
Dad formed good relationships

with most of the staff which as a family was invaluable.
Sadly dad passed away in September but I've been told that his immediate carers still miss him, which shows the compassion and care they gave him.

Reply from Britney Williams, HR Manager at Pondsmead Nursing & Residential HomeThank you so much for your kind words. We are truly grateful that your dad felt supported and formed such meaningful relationships with our team. It was a privilege to care for him, and he is very much missed by the staff who knew him so well.

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Review of
Sutton Veny House Nursing Home
from S V (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report

Overall Experience

Our mother has been at Sutton Veny House for almost 18 months. During this time the care given has been of a very high standard. The staff and manager are professional but also attentive, friendly and approachable. Any concerns are investigated and dealt with promptly and Maria always reports back any

concerns and actions taken. The medical care is excellent, with good liaison with the local GP.
Mum rates the food as good and enjoys joining other residents in the dining room. There is a beautiful large sitting room and Mum looks forward to and enjoys the activities which take place on weekdays. Natalie who runs the activities is excellent and Mum really enjoys her company.
The house and gardens are beautiful and well maintained and the standard of cleanliness is high.
Overall the staff are kind, caring and compassionate and the manager is highly dedicated, approachable and responsive.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you very much we really appreciate your time to leave this review is means a lot to us . I will pass to the team your kinds words .

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Review of
Sutton Veny House Nursing Home
from Sarah P (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

Maria and all her staff have shown us so much kindness and care during my Dad's time with them. I cannot thank them enough. Every member of staff that we met gave us their time and support during a very difficult time and we felt that dad was receiving professional and dignified care.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your heartfelt words. We are truely touched to hear that our team kindness and care have made such a difference. Our staff are dedicated to supporting every resident and their family with compassion, and your appreciation means so much to them, we will be sharing your praise with the whole team, it will make them happy.

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Review of
Sutton Veny House Nursing Home
from I P (Son of Resident) published on 14 November 2025 Submitted via Website • Report

Overall Experience

The Sutton Veny Staff have been excellent at supporting our family. Not just our mum but everyone close to her. Our mum has been supported with high quality care, respect and empathy following a tricky placement at a previous home. They have enabled her to settle well and she is being cared for to the

highest standard. All staff are friendly and approachable.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind words. We are truly grateful for your feedback and are delighted to hear that you have experienced the high-quality care, respect and empathy our team strives to provide every day. Our staff take great pride in creating a supportive and compassionate environment for all our residents, and your recognition means the world to us.

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Review of
Sutton Veny House Nursing Home
from Bernie H (Niece of Resident) published on 7 November 2025 Submitted via Website • Report

Overall Experience

My aunt has been in the care of Sutton Veny House since July 2022. And it really is care, of the highest degree. Maria and her staff and are not only professional but approachable, kind, caring and attentive to my aunt's needs. Her room is lovely, the whole of Sutton Veny House has the air of a home

from home. It's always a pleasure to visit. My aunt moved when her previous home changed completely and was no longer suitable. I am forever glad that happened and we found Sutton Veny House. My aunt is very happy there and loves the food. Maria always reports any concerns to me, the GP is excellent (same practice as mine so easy to keep in touch), the chiropodist and hairdresser visit regularly. Although my aunt is bedridden now she enjoys hearing the music and join in the singing at the regular musical afternoons. Thank you Maria and every member of staff for taking such good care of my beloved aunt.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind and thoughtful words. We are truly touched to hear how happy your aunt is at Sutton Veny House and that she feels so well cared for. Maria and the whole team take great pride in creating a homely, welcoming environment where every resident feels valued, comfortable, and supported. It means a great deal to know that this is reflected in your aunt's experience. We'll be sure to share your lovely comments with the team, they will be delighted to hear them.

Thank you again for taking the time to share your feedback and for entrusting us with your aunt's care.

Warm regards,
The Sutton Veny House Team.

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Review of
Sutton Veny House Nursing Home
from Jean T (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report

Overall Experience

My mother has been a resident here for just over a year, I find the care staff and manager very professional, caring and approachable, I visited yesterday a carer was with my mum assisting her to eat her roast dinner and pudding. The manager always keeps me informed of any concerns and calls me in a

timely manner. My mother enjoys the meals and has put on weight since shes been a resident which is brilliant as she was under weight before moving in.
There is a hair dresser and chiropodist that visit regularly.
The home is always clean, my mum is well cared for and clearly likes the staff. Overall I am very happy with Sutton Veny House.

Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your lovely feedback. Were delighted to hear your mother is happy, well cared for, and enjoying her time at Sutton Veny House. Your kind words mean a lot to our team.

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Review of
The Wells Nursing Home
from Jane W (Daughter of Resident) published on 8 September 2025 Submitted via Website • Report

Overall Experience

My mother has recently become a resident of Wells Nursing home.
I cannot praise the staff enough for their professionalism, kindness and support to my mother, my brother and myself.
The home is clean and well maintained with a lovely warm and welcoming feeling.

Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you so much for your kind words. We're delighted to hear your mother and family feel supported and welcomed. The team will be so pleased to receive your feedback

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Review of
Bybrook House Nursing Home
from S T (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and compassion. I will always be grateful to the staff at Bybrook for looking after Mum, their kindness made a difficult time a bit easier for our family.

Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words. It means a great deal to know our team's care and compassion brought comfort to your family during such an important time. We'll be sure to share your lovely feedback with everyone at Bybrook.

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Review of
The Wells Nursing Home
from R G (Husband of Resident) published on 1 August 2025 Submitted via Postal Card • Report

Overall Experience

Better than expected, the staff are friendly and kind. The building is dated. I would recommend this home.

Reply from Ann Morton, Home Manager at The Wells Nursing HomeThank you for your lovely feedback. We're so pleased to hear that our friendly and kind team made a positive impression. Your recommendation means a lot to us!

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Care Homes Owned by Avon Care Homes Ltd

Avon Care Homes Ltd Locations (5)

Avon Care Homes Ltd Reviews (218)

Sutton Veny House Nursing Home

Pondsmead Nursing & Residential Home

South Cary House

The Wells Nursing Home

The Wells Nursing Home

Sutton Veny House Nursing Home

Pondsmead Nursing & Residential Home

Pondsmead Nursing & Residential Home

Pondsmead Nursing & Residential Home

Pondsmead Nursing & Residential Home

Bybrook House Nursing Home

Pondsmead Nursing & Residential Home

Sutton Veny House Nursing Home

Sutton Veny House Nursing Home

Sutton Veny House Nursing Home

Sutton Veny House Nursing Home

Sutton Veny House Nursing Home

The Wells Nursing Home

Bybrook House Nursing Home

The Wells Nursing Home

Awards / Recognitions (0)

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How many Care Homes does Avon Care Homes Ltd own?

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