






The Wells Nursing Home welcomes up to 40 residents all in single rooms, with en-suite bathrooms. Each bedroom is well equipped with a nurse call system, television and personal washing facilities.
The home has been fully refurbished and some of the rooms drastically improved with beautiful en-suite facilities.
The home has two dining rooms. One spacious, very smart dining room facing the gardens with wonderful views of The Mendip Hills and a...
Care Provided by The Wells Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.
Contact The Wells Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avon Care Homes Ltd
- Private Owned
Person in charge
- Ann Morton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
The Wells Nursing Home Reviews (60)
The Wells Nursing Home has a Review Score of 9.5 (9.457) out of 10, based on 25 reviews in the last 2 years.
Over all time The Wells Nursing Home has 60 reviews.
My relative has been at The Wells Nursing Home for approx 12 months. During this time his health has improved and he interacts with both residents and carers. The staff are very caring to both residents and visitors alike. Recently a lot of remediation work has been under taken to the inside of the premises.
Thank you for your kind review. We are delighted to hear that your relative has settled well at The Wells Nursing Home and that you have seen improvements in both his health and wellbeing. It is wonderful to know that he enjoys interacting with residents and staff. We truly appreciate your...
My mum is a resident, sent from hospital, palative care. This home is extreamly well run, to a high standard. Food is excellent, plenty of choice, adapted to each persons wants/needs. Bright clean environment, pet friendly, perfect for mum. Staff are amazing, going above and beyond.
Thank you for your kind words. We're so pleased to hear that your mum is comfortable and well cared for during such an important time. It's lovely to know you feel the home is well-run and that our team, environment, and food have made a positive difference. Your feedback means a great deal to us.
Superbly run nusing home, all staff excellent, clean condition, fabulouse food.
Thank you for your kind feedback. We're so pleased to hear you had a positive experience and that our staff, care, and environment met your expectations. Your comments mean a lot to the team.
My mum has a bad fall and after some time in hospital my dad got her transferred to The Wells Nursing Home. She has been there throughout December and with their care and enthusiasm Diana has made great strides in her health so much so she has come home to my Dad and is now recovering slowly at home. My thanks to the home for their care.
Thank you so much for your kind review. We're delighted to hear that your mum made such positive progress during her time at The Wells Nursing Home and that she has now been able to return home to your dad. We wish her continued recovery and will be sure to share your thanks with the whole team.
My wife Diana had a catastrophic fall and suffered bleeds on the brain!! After 3 weeks in hospital though still not well I had her transferred to The Wells Nursing Home as this is only 5 miles from our home. From the first day right through the month the staff from the manager down have been superb with their care and attention to my wife. The home is cheery, light, food good, rooms clean etc. Several excursions plus activities, faultless!
Thank you so much for taking the time to share your experience. We're very pleased that you felt supported by the team at The Wells Nursing Home. Your kind words about the care, environment, food, and activities mean a great deal to us, and we will be sure to share your feedback with the whole team.
I cannot praise the staff enough for their professionalism, kindness and support to my mother, my brother and myself.
The home is clean and well maintained with a lovely warm and welcoming feeling.
Thank you so much for your kind words. We're delighted to hear your mother and family feel supported and welcomed. The team will be so pleased to receive your feedback
Better than expected, the staff are friendly and kind. The building is dated. I would recommend this home.
Thank you for your lovely feedback. We're so pleased to hear that our friendly and kind team made a positive impression. Your recommendation means a lot to us!
Our elderly relative came to this facility after a spell in the hospital. We can't fault the excellent care afforded to him by management and staff at The Wells Nursing Home. His health and well-being has improved immensely under their care and the food supplied is of excellent quality. Beautiful grounds for leisure. Great interaction with visitors and relatives.
Thank you so much for your kind review. It means a lot to know our care, food, and environment have made a positive difference. We'll be sure to share your lovely feedback with the staff.
All the staff I've met seem nice and friendly. They do lots of different things, e.g. activities, events, etc., to cater for a wide range of people. The staff will do all they can to make the residents happy. The rooms could be a little cleaner. Quite often, when I visit, there are bits all over the floor, and the commode is full. Once the staff are made aware of this, they then act quickly to rectify it. The room my nan is in is quite small, but she is very happy there though.
Thank you so much for taking the time to leave your feedback. We're really pleased to hear that you've found our staff to be friendly and that you've noticed the variety of activities and events we provide to support our residents' wellbeing. We're sorry to hear that there have been occasions where...
Overall I'm very happy with my mums care and she seems happy there. She enjoys the food and likes the staff.
Thank you so much for your kind feedback. We're delighted to hear that your mum is happy with her care and enjoys the food and our staff. It means a lot to us to know she feels comfortable and well cared for.
We discussed the proximity of facilities, activities set out for residents and the overall care plan. The efficiency and care gone into planning for the move-in date was fantastic.
While some facilities may have required cosmetic updating, which the home was in the process of doing, all staff have been absolutely amazing.
On the actual move-in date, everyone was so welcoming on what was a very emotional day, as my husband had spent a long time in hospital before moving into the Wells Nursing Home. We had lunch together and had time to settle in.
It was the start of a journey of excellent support both for my husband and myself. His room is always clean, his clothes immaculate and the food is top quality.
The garden is beautiful and wheelchair-friendly, and we get to have some quality time together.
I would absolutely recommend this home to anyone looking for excellent care for their loved ones.
Thank you so much for your kind and thoughtful words. We're truly grateful for your trust and are so pleased the move-in felt smooth and supportive.
My mother comae her after a long hospital stay and did not want to go into care, but as she was unable to care for herself and not mobile, she has little choice but the improvement in her mood and motivation are noticuble, she admits she is happy here, staff are very good as is the food and all activities, she has made friends which is lovely to see. The manager is very caring and has done everything she can to make my mother welcome.
Thank you for your kind review. We're so pleased to hear your mother is happy, well cared for, and enjoying the activities, food, and company here.
The gardens are particularly beautiful and peaceful. The staff were wonderful and kind. The bedroom was very nice with lovely views. The manager was lovely and arranged for a TV and recliner chair to be in my room. I look forward to returning again later in the year.
Thank you for your lovely review. Were so pleased you enjoyed the gardens, your room, and the care from our team. We look forward to welcoming you back later this year!
The Wells Nursing Home provide excellent care for my mother, who is 92 years old. The staff are friendly, and aim to build a relationship with the residents. All needs are well provided for both personal and general. Activities are a regular feature of the nursing home, which all residents are encouraged to participate in, which provides essential social interaction. My mother is very happy with her care.
Thank you for your kind words. Were delighted to hear your mother is happy and well cared for. Your feedback means a lot to our team.
My brother has only been a resident for a short period, but the staff have made every effort to ensure he has settled and is comfortable. He is always showered and shaved when we visit, and very much looks forward to his meals which are excellent, well presented and hot. The team are always welcoming and always try to address any queries we may have.
Thank you so much for your kind words. We're delighted to hear that your brother is settling in well and feeling comfortable. It's wonderful to know he's enjoying the meals and that our team has made a positive Environment.
It has been my experience that most of the staff give far more to their job and the residents than the basic responsibility required by their employment contractual obligation. The manager in particular can be best described in one word as 'dedicated'.
Thank you so much for your heartfelt review! We greatly appreciate your kind words and recognition of our team's dedication. It's our mission to go above and beyond for our residents, and it's wonderful to hear that our efforts are noticed and appreciated.
We are content and relieved to know my mother is being looked after so well at Henton. The staff are, without exception, kind, welcoming and very professional. Thanks.
Thank you for your kind words. We're delighted to hear your feedback, your support means a lot to our team.
The staff are incredible. Kind and totally patient-focused. They treat everyone with dignity and respect. The families of residents are also well respected and included.
Thank you for your kind words! We're delighted to hear that our staff's dedication is making a difference for both residents and their families. Your feedback means a lot to us and we will pass this on to the staff.
A small caring community. Staff are friendly and professional. There have been several occasions when the lift has broken, so they have brought my sister down to the ground floor. Always staff around to discuss any needs.
Thank you for your kind feedback. We're so glad to hear that you find our community caring and our staff both friendly and professional. We truly appreciate your understanding during the times when the lift was out of service. Ensuring the comfort and safety of all residents is our top priority and we're always here to assist in any way we can.
My wife has been dumped in there against her and my will. She has to sit in a wheelchair and not move, she cannot straighten her legs and does not get any leg exercise or massage. She is not allowed to use her reclining chair or massage cushion. It is extremely painful for me to see her in this condition. I am not allowed to see if she has eaten any dinner or push her out in the garden. She is handled by men who cannot speak English. Her central heating is not working, she should be kept warm.
Thank you for sharing your concerns. We understand how difficult and distressing this situation must be for you. Please be assured that your wife has been carefully assessed by a team of professionals who determined that this environment is the safest place to meet her needs. We want to reassure...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for The Wells Nursing Home.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about The Wells Nursing Home
What types of Care is The Wells Nursing Home registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Wells Nursing Home have?
There are 40 Single Rooms.
What are the Facilities & Services at The Wells Nursing Home?
Own Furniture if required, Smoking not permitted, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room are some of the Facilities & Services.
How far is The Wells Nursing Home to the centre of Wells?
3.3 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Wells Nursing Home to verify any information. View our terms and conditions. The Wells Nursing Home has an Enhanced Service -more info.