






The Wells Nursing Home welcomes up to 40 residents all in single rooms, with en-suite bathrooms. Each bedroom is well equipped with a nurse call system, television and personal washing facilities.
The home has been fully refurbished and some of the rooms drastically improved with beautiful en-suite facilities.
The home has two dining rooms. One spacious, very smart dining room facing the gardens with wonderful views of The Mendip Hills and a...
Care Provided by The Wells Nursing Home
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Pricing is subject to an assessment of care needs and the room chosen. Please contact us for more information.
Contact The Wells Nursing Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Avon Care Homes Ltd
- Private Owned
Person in charge
- Ann Morton(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
Room Information
- Single Rooms (40)
The Wells Nursing Home Reviews (60)
The Wells Nursing Home has a Review Score of 9.5 (9.457) out of 10, based on 25 reviews in the last 2 years.
Over all time The Wells Nursing Home has 60 reviews.
The thought of having to temporarily go into a care home was very daunting, however, I was made to feel very welcome and the care and support was excellent. I would not hesitate to come back if needed. A big thank you to everyone.
Thank you. It is always a pleasure welcoming new people to our home. It was a delight to have met you and we look forward to welcoming you again.
My father was admitted to Wells Nursing Home after needing respite. My father didn’t adapt very well at first and became very stubborn and difficult. It was a hard decision to put him in a nursing home but having a full time Carer at home communication broke down and Dad's dementia got the better of him. All the staff at Wells Nursing Home did a fantastic job encouraging him to eat as well as cooking for him whatever he wanted. My dad deteriorated mainly because we lost our dear mum in May 2020 and dad found it difficult without her after 64 years married. My father passed away at the nursing home on the 23/9/21 the nurses, managers and all the staff treated my dad's final hours with dignity and compassion. I would like to thank you all at the Wells Nursing Home for everything you did for dad and the difficult days he gave you was just another working day at the nursing home! Thank you.
Have been in bed after a fall so have not had use of activities. Staff have been caring and polite. Food served has been of good quality and nutritious.
My Aunt was admitted in January 2018 as I recall. She was very unwell physically and needed all nursing care. The Home nursed her back to better health over time. I should say that her personality was pretty spiky and challenging to the staff. However, although she was unwilling to take part in activities the staff persevered initially. There followed a period of apparent staffing instability which saw many established nurses leave and new agency staff arrived whose grasp of English seemed poor. Unfortunately, my aunt reacted poorly resulting in them seeming to avoid my aunt. My aunt consistently complained about the food. Her attitude was exacerbated by cognitive impairment. She lost a lot of weight and often was unkempt and unwashed. Latterly, the management seems to have stabilised, their communications improved and most of the registered staff achieved better relations with her. When the end finally came, they managed things professionally with good communications.
Thank you for taking the time to feedback and for your support during the pandemic and the transition period. Your aunt had a strong character and unique sense of humour, but I believe she had good times here too. We all miss her!
The Wells Nursing Home was recommended to us.
We were obviously a little nervous about putting Mum in the care of strangers, even for a short time, but we hand nothing to worry about as the care and attention Mum was given was second to none. The manager and staff kept us informed at all times and were very helpful and flexible during what was a very difficult time for us.
Thank you to the manager and staff.
Thank you to all the staff who are doing a great job especially during the Coronavirus pandemic. Covid restrictions have curtailed a lot of the usual activities enjoyed by the residents but staff have stepped up to fill the gap by providing entertainment and keeping the conversation flowing. When I have been able to visit my mother I have found that everything has been set up to make this as safe as possible for all concerned. Communication with relatives has greatly improved since the appointment of the new manager.
Really fantastic place. So glad his last days were there in their care.
Since new management has taken over, I couldn't be more pleased with the outstanding efforts that have been made to enhance my father's quality of life. One particular person has been a breath of fresh air, he has enabled my dad to get out of bed and in a chair for the first time in nearly a years, and is now able to socialise with residents. Communication has been excellent with regular progress updates. Care staff helpful and friendly and have put us all at ease when visiting.
Locked down since 16/3/20, not one phone call from the home with an update on my father! Thank goodness he has a landline. I believe the home had set up garden visits, this was bought to my attention. Very upsetting as the weather has been fab!
The food is cold, sauces added like mint, gravy, apple, horseradish etc. On many occasions, dad has asked if it could come out separate.
The food menu is given weekly, you don't get what it says, random food with no choice at times. Of late, the last hot drink is at teatime 5 pm till 8 am the next morning. Items like cream shaver and deodorant borrowed from fathers personal cabinet. My father chose this home after a few respite visits in 2017. He wants to move.
Mum has been in the home for about three years and at present is preparing for end of life. The dedication and care is very good. A special thanks to all the staff who have kept me informed all the way through this difficult time.
My mother came into the home in March 2019. Within 5 days she had a major seizure. The staff reacted with professionalism immediately and thereafter, with kindness and patience in dealing with her ever-increasing dementia and declining health. She looks always well presented and often told us how much she liked those who looked after and entertained her.
Homely, caring environment. Staff always helpful, from Health Care Assistants to managers. Management/admin improved at the home in past six months. Head office less so.
My mum has been in this care home since November 2019. I have found all the staff and manager to be excellent in the care and respect for mum. My mum recently celebrated her 100th birthday. All the staff were lovely and they made her a fantastic cake and put on a wonderful spread for her special day, they couldn't have been kinder. I am so pleased I made the right decision in choosing The Wells Nursing Home for my mum.
Very happy with the whole service provided.
I have always found Wells Nursing Home to be a very friendly and helpful place. My husband feels secure and safe here. I appreciate all that is done for him especially the extra touches - (treats of beer, burgers etc) when he was very underweight.
My Aunt was a resident here for a year. My sister and I were her main visitors and point of contact for the staff during her time there. She was treated with great care, compassion and dignity. She could be very difficult at times but all the staff were very patient and understanding of her needs. My Aunt loved it there and called it her home until her death in hospital in October 2019. I believe the staff are excellent and need to be applauded for the difficult work they do with often, no recognition at all.
This home has a very friendly, yet professional atmosphere. The care provided was excellent as was the cleanliness. The food was cooked from scratch. The staff were always ready to help, I would recommend this home.
Very happy with my brother's care. He has had to go to nursing care. A meeting this morning was very satisfactory and carried out very professionally. Going home to know that he is in very safe hands and all his needs are met.
Like my room, like the food, love the carers and like the treatment here.
I am sorry he had to go into a nursing home but we cannot look after him anymore. So grateful to the nursing home for all their care, kindness, clean and tidy and he is given his medication and food.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 26 September 2025Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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