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Care Homes Owned by Avon Care Homes Ltd in Wiltshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avon Care Homes Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Avon Care Homes Ltd are showing below.

View the details of all 5 locations (with 204 reviews) owned by Avon Care Homes Ltd

Avon Care Homes Ltd Locations in Wiltshire (2)

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2 Care Homes owned by Avon Care Homes Ltd in Wiltshire
Sutton Veny House Nursing Home

Sutton Veny, Warminster BA12 7BJ 

9.9 46 reviews
"The team at Sutton Veny House have been consistently kind, attentive, and professional throughout my mother's stay. From the carers to the…"   Read all 46 reviews
Location Type Care Home

Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement. Professional care is practiced within stylish interiors, with the team doing their utmost to ensure the… Read more about Sutton Veny House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 28 Rooms
Bybrook House Nursing Home

Middle Hill, Box, Corsham SN13 8QP 

9.7 25 reviews
"My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and…"   Read all 25 reviews
Location Type Care Home

Bybrook House is situated in a rural location near Bath and provides nursing care for up to 24 residents. The nursing home has a lively programme of events taking place throughout the year which residents are encouraged to take part in. There are… Read more about Bybrook House Nursing Home

  • Care Provided
  • Long Term/Permanent
  • Short Term/Respite
  • Older Person Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • Palliative Care
  • 30 Rooms

Avon Care Homes Ltd Reviews in Wiltshire (71)

9.7

Avon Care Homes Ltd has a Group Review Score of 9.7 (9.669) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avon Care Homes Ltd must have a Review Score.

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Review of

Bybrook House Nursing Home

from S T (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and compassion. I will always be grateful to the staff at Bybrook for looking after Mum, their kindness made a difficult time a bit easier for our family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. It means a great deal to know our team's care and compassion brought comfort to your family during such an important time. We'll be sure to share your lovely feedback with everyone at Bybrook.

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Review of

Sutton Veny House Nursing Home

from Patrick T (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Sutton Veny House have been consistently kind, attentive, and professional throughout my mother's stay. From the carers to the manager, their approach is warm and genuinely human. The tone of calm, responsive leadership that shapes the culture of care throughout the home is clear to see.
In
what is a difficult and often undervalued job, the staff bring patience, humour, and real heart. It's evident they care not just about physical wellbeing, but emotional comfort too. My mother was treated with respect and gentleness, and I always felt she was in safe hands.
I'm grateful for the spirit and integrity with which they carry out their work.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you so much for your kind words. We're truly grateful for your recognition of the team's compassion, professionalism, and dedication.

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Review of

Bybrook House Nursing Home

from L C (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came to Bybrook House for end-of-life care. She was looked after with care and compassion. All staff treated her with dignity and respect. The family will always be grateful to Bybrook for the attentiveness and consideration shown to Mum and us, as a family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. We're honoured to have cared for your mother-in-law and are glad we could offer comfort to her and your family during such a difficult time. Your gratitude means a great deal to us.

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Review of

Sutton Veny House Nursing Home

from Sally M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Sutton Veny Nursing Home for two weeks respite after being in hospital for six weeks and was too weak and frail to go back to her own home.
My mum was very apprehensive as she had never been in a care home before but the experience could not have been better for her.
The staff
were amazing, so kind and caring and they made her feel at home the moment she arrived.
The room was delightful, large and sunny with tasteful furnishings and a large well equipped bathroom.
My mum is a vegetarian and they cooked her whatever she fancied each day, nothing was too much trouble.
She joined some of the other residents for lunch in the dining room and took part in some activities in the afternoons.
I cannot recommend Sutton Veny Nursing Home enough and if my mum needs care again in the future she will be retuning there.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words. We're so pleased your mother felt comfortable and well cared for during her stay. Its wonderful to hear she enjoyed the food, activities, and company.

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Review of

Bybrook House Nursing Home

from Jane B (Relative of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had very happy experiences at Bybrook House. The house, gardens and rooms are lovely but most important of all are the warm and friendly staff. They were thoughtful, involved and generous in their care of my husband's aunt. Because of her illness she could be quite a handful at times but
they continued to treat her respectfully and to do their best for her. Our experience of Bybrook was of people who really do care, who are considerate and who treat people as real people, worthy of respect despite all. We are so very grateful to have found them and to have had that time with them.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. We're truly grateful for your appreciation. It means a lot to hear that our team made a difference.

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Review of

Bybrook House Nursing Home

from Tessa C (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bybrook House is an excellent nursing home. They are very caring and have a wonderful quality of thoughtfulness and family like caring. It is such a very friendly place for my mum to be.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your lovely feedback. We're so pleased to hear that your mum feels happy and cared for at Bybrook House.

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Review of

Sutton Veny House Nursing Home

from C R (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Sutton Veny care home in September 2022. Immediately Mum said she was staying there due to the warm welcome and kindness she was given and this continued until Mum died last week. I visited Mum regularly and was always impressed with the way Mum was cared for. Always immaculate with
clothing, jewellery and hair. Simple things but it makes such a difference and makes the resident feel special. The staff without exception showed kindness and empathy to the family also with updates or concerns.
I developed a close relationship with the Manager who was professional and always looked for ways to make the home and resident feel cared for.
How can I thank them enough for what they have done for Mum? Words are not enough.
I without hesitation would recommend this home.
Thank you for caring for my beloved Mum, every single member of staff enhanced her life with the love you showed her.
Mum was happy in your care.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you so much for your heartfelt words. It was a privilege to care for your Mum, and we are truly touched by your kind feedback. Knowing she felt happy, loved, and special means everything to us.

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Review of

Bybrook House Nursing Home

from Katie J (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care that our father has received at Bybrook House so far. They are very kind, patient and friendly team who we always available to give advice and support with a smile.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words. We're delighted to hear that your father has been receiving the care and support he needs at Bybrook House. Our team is dedicated to providing a warm, friendly, and compassionate environment, and it means a great deal to know that this has been your experience. We truly appreciate your feedback.

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Review of

Bybrook House Nursing Home

from J W (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father needed full time care. Both have different needs so we felt really fortunate to find Bybrook had vacancies and both could have a room next to each other. The care of the staff has been exceptional, both to my parents and us, as a family. The rooms are gorgeous and are kept spotless.
Mum + Dad have moved some of their pictures + nicnaks in so it really feels personal. I would definitely recommend.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words! We're delighted your parents feel at home at Bybrook and that our team's care has made a difference. We truly appreciate your recommendation!

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Review of

Bybrook House Nursing Home

from Philip P (Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atention to detail and comfort of the Resident is of high standard. The staff are well trained and attentive. They are quick to respond and sometimes exceptional. The only negitive is that the building designed to be best siuted for a care home (small passages) Otherwise outstanding.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your feedback! We're so pleased to hear that you appreciate our team's dedication and high standards of care. Your kind words mean a lot to us.

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Review of

Sutton Veny House Nursing Home

from Jeanne S (Friend of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a close friend of a resident at Sutton Veny Nursing Home, I can genuinely say that this is a truly special place. Every time I visit, I am greeted with warmth and kindness from the wonderful staff, who go above and beyond to ensure residents feel comfortable and well cared for.
The team here is
not only professional but also incredibly compassionate, treating residents with the dignity and respect they deserve. It is always reassuring to see my friend so well looked after, happy, and content.
I am truly grateful for the dedication and hard work of everyone at Sutton Veny Nursing Home. Thank you for everything you do!
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words and support. We're delighted to hear that you find Sutton Veny Nursing Home a special place and that your friend is happy and well cared for. Our team is dedicated to providing compassionate, professional care, and your appreciation means so much to us.

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Review of

Sutton Veny House Nursing Home

from K B (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have the highest regard for all the staff at Sutton Veny House and cannot thank them enough for the marvellous care they gave my Mother during her stay. They worked above and beyond to provide exceptional care, creating a very warm, happy and safe environment. Through different activities they even
rekindled my Mother's love of arts and crafts which was such a joy to see. I am also grateful for the support given to myself through a difficult time. Sutton Veny House will always have a special place in my heart
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words. It was our privilege to care for your mother and support you. Your appreciation means the world to our team.

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Review of

Sutton Veny House Nursing Home

from Penny S (Daughter of Resident) published on 10 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot thank the staff enough for their patience and care with my mother who has visited twice for a bit of respite. Thoughtful caring people make such a difference to what can be a frightening time in someone's life.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words! Your appreciation means a lot to our team.

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Review of

Bybrook House Nursing Home

from A C (Son of Resident) published on 20 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My Mother received end of life care at Bybrook and was treated with kindness, compassion and respect by everyone. My family will always be thankful to the exceptional staff at Bybrook for the wonderful care my mother received.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. Your appreciation means so much to our team, and we will share your heartfelt message with them

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Review of

Bybrook House Nursing Home

from Kate C (Niece of Resident) published on 4 February 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dear auntie, who is now at the end of her life, never wanted to go into a nursing home, bless her, but after being in hospital, she was unable to go home, due to her illness. I cannot wish for her to be anywhere else than Bybrook House Nursing Home, it ticks all boxes. Thank you so much for everything.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you for your kind words. Your appreciation means a lot to our team and I will pass on your kind words to the staff.

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Review of

Sutton Veny House Nursing Home

from C M (Daughter of Resident) published on 28 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are very caring and friendly. It's peaceful and a lovely energy within the homes and ground. Nothing was too much trouble for the manager or staff.
It's a welcoming and spacious home with a touch of glamour and a fabulous history.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing Home

Thank you for your kind words! We're thrilled you felt the care, warmth, and welcoming atmosphere of our home. It's wonderful to hear the appreciation for charm and history too.

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Review of

Bybrook House Nursing Home

from C R (Daughter of Resident) published on 5 November 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident for six years. Throughout this time, the staff have been exceptional - friendly, kind, supportive, professional and they treat the residents with dignity and empathy. They are a supportive team and always appear focused and happy. The house and grounds are well-maintained
(I have given 'good' for rooms as my mother's is a little tired and could do with a bit of attention). Other than that, I think Bybrook House Nursing Home is absolutely amazing.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for your kind words and for taking the time to share your experience with Bybrook House.

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Review of

Bybrook House Nursing Home

from C W (Wife of Resident) published on 30 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience of Bybrook House Nursing Home are of great comfort to me. My husband is so well looked after. The room is always sparkling clean, the linens are always sparkling clean and my husband is kept very clean and smart. The staff display endless patience and consideration to his needs. Their
work gives my husband as pleasant and comfortable a life as possible in the circumstances. The management are always on hand to consult if needed.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for sharing such a thoughtful and heartfelt review of Bybrook House Nursing Home. We are incredibly pleased to hear that our team has been able to provide your husband with the comfort, care and support he deserves. We will share this great feedback with the staff.

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Review of

Bybrook House Nursing Home

from Karen B (Daughter of Resident) published on 29 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely atmosphere, beautiful people. I am very happy with the way my mum has been looked after.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

Thank you so much for such kind words. I will pass this on to our team.

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Review of

Bybrook House Nursing Home

from J C (Respite Resident) published on 13 August 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for a year (second visit) and can only praise this home which is full of loving kindness and care at all times.
I cannot walk so am nearly confined to bed and unable to go out at all.
Have much pain and hope to die soon, under new law, but I could not be in a better place until then.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing Home

We are deeply moved by your kind words and grateful that you feel cared for and supported during your time with us. Your appreciation for our staff and the atmosphere of loving care is truly heartening. Thank you for leaving such a positive review.

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Awards / Recognitions (0)

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