Care Homes Owned by Avon Care Homes Ltd in Wiltshire

home called me as the end was near so that I was able to spend some time with her before she passed away 9 days later on the 16th January 2026
The staff, carers, nurses and management of Sutton Veny House have been fantastic, not only in their care for my wife but also in the way they cared for me at a very traumatic time. My wife and I had known each other for almost 54 years and had been married for almost 52 years, and the final phrase of our marriage vows, "till death us do part" really hit hard as you realise that your ongoing life has changed forever.
This place is very well run, and the chef, Donna, turns out some incredible flavours, to suit the elderly.

concerns and actions taken. The medical care is excellent, with good liaison with the local GP.
Mum rates the food as good and enjoys joining other residents in the dining room. There is a beautiful large sitting room and Mum looks forward to and enjoys the activities which take place on weekdays. Natalie who runs the activities is excellent and Mum really enjoys her company.
The house and gardens are beautiful and well maintained and the standard of cleanliness is high.
Overall the staff are kind, caring and compassionate and the manager is highly dedicated, approachable and responsive.

highest standard. All staff are friendly and approachable.

from home. It's always a pleasure to visit. My aunt moved when her previous home changed completely and was no longer suitable. I am forever glad that happened and we found Sutton Veny House. My aunt is very happy there and loves the food. Maria always reports any concerns to me, the GP is excellent (same practice as mine so easy to keep in touch), the chiropodist and hairdresser visit regularly. Although my aunt is bedridden now she enjoys hearing the music and join in the singing at the regular musical afternoons. Thank you Maria and every member of staff for taking such good care of my beloved aunt.

timely manner. My mother enjoys the meals and has put on weight since shes been a resident which is brilliant as she was under weight before moving in.
There is a hair dresser and chiropodist that visit regularly.
The home is always clean, my mum is well cared for and clearly likes the staff. Overall I am very happy with Sutton Veny House.

what is a difficult and often undervalued job, the staff bring patience, humour, and real heart. It's evident they care not just about physical wellbeing, but emotional comfort too. My mother was treated with respect and gentleness, and I always felt she was in safe hands.
I'm grateful for the spirit and integrity with which they carry out their work.

were amazing, so kind and caring and they made her feel at home the moment she arrived.
The room was delightful, large and sunny with tasteful furnishings and a large well equipped bathroom.
My mum is a vegetarian and they cooked her whatever she fancied each day, nothing was too much trouble.
She joined some of the other residents for lunch in the dining room and took part in some activities in the afternoons.
I cannot recommend Sutton Veny Nursing Home enough and if my mum needs care again in the future she will be retuning there.

they continued to treat her respectfully and to do their best for her. Our experience of Bybrook was of people who really do care, who are considerate and who treat people as real people, worthy of respect despite all. We are so very grateful to have found them and to have had that time with them.

clothing, jewellery and hair. Simple things but it makes such a difference and makes the resident feel special. The staff without exception showed kindness and empathy to the family also with updates or concerns.
I developed a close relationship with the Manager who was professional and always looked for ways to make the home and resident feel cared for.
How can I thank them enough for what they have done for Mum? Words are not enough.
I without hesitation would recommend this home.
Thank you for caring for my beloved Mum, every single member of staff enhanced her life with the love you showed her.
Mum was happy in your care.

Mum + Dad have moved some of their pictures + nicnaks in so it really feels personal. I would definitely recommend.

not only professional but also incredibly compassionate, treating residents with the dignity and respect they deserve. It is always reassuring to see my friend so well looked after, happy, and content.
I am truly grateful for the dedication and hard work of everyone at Sutton Veny Nursing Home. Thank you for everything you do!

rekindled my Mother's love of arts and crafts which was such a joy to see. I am also grateful for the support given to myself through a difficult time. Sutton Veny House will always have a special place in my heart