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Care Homes Owned by Avon Care Homes Ltd in Wiltshire

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9.7 Group Review Score (the average from all locations with a review score)
  • Care Homes Owned by Avon Care Homes Ltd in Wiltshire

Only the locations & reviews in Wiltshire for Avon Care Homes Ltd are showing below.

View the details of all 5 locations (with 219 reviews) owned by Avon Care Homes Ltd

Avon Care Homes Ltd Locations in Wiltshire (2)

 - Browse 2 Care Homes owned by Avon Care Homes Ltd in Wiltshire
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Sutton Veny House Nursing Home
Sutton Veny, Warminster BA12 7BJ 
9.9 51 reviews
Sutton Veny House Nursing Home, Warminster, Wiltshire
"Following a decision by my wife not to pursue possible treatment for Acute Myeloid Leukemia, and having already gone through 18 months of…"   Read all 51 reviews
  • 28 Rooms
Location Type Care Home

Sutton Veny House Nursing Home is situated in beautiful surroundings, providing an excellent location for a comfortable and tranquil retirement. Professional care is practiced within stylish ... Read more about Sutton Veny House Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
Bybrook House Nursing Home
Middle Hill, Box, Corsham SN13 8QP 
9.6 26 reviews
Bybrook House Nursing Home, Corsham, Wiltshire
"My mum was in for respite but decided to stay as the care she receives is amazing all the staff are friendly and caring. Not only do they…"   Read all 26 reviews
  • 30 Rooms
Location Type Care Home

Bybrook House is situated in a rural location near Bath and provides nursing care for up to 24 residents. The nursing home has a lively programme of events taking place throughout the year which ... Read more about Bybrook House Nursing Home

Older Person Care Permanent Care Respite Care
  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care

Avon Care Homes Ltd Reviews in Wiltshire (77)

9.7

Avon Care Homes Ltd has a Group Review Score of 9.7 (9.665) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Avon Care Homes Ltd must have a Review Score.

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Review of

Sutton Veny House Nursing Home

from James L (Husband of Resident) published on 28 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Following a decision by my wife not to pursue possible treatment for Acute Myeloid Leukemia, and having already gone through 18 months of cancer treatment, she was very frail and treatment by the NHS was stopped in favour of palliative care at Sutton Veny House.
I visited her every day and the nursing
home called me as the end was near so that I was able to spend some time with her before she passed away 9 days later on the 16th January 2026
The staff, carers, nurses and management of Sutton Veny House have been fantastic, not only in their care for my wife but also in the way they cared for me at a very traumatic time. My wife and I had known each other for almost 54 years and had been married for almost 52 years, and the final phrase of our marriage vows, "till death us do part" really hit hard as you realise that your ongoing life has changed forever.
This place is very well run, and the chef, Donna, turns out some incredible flavours, to suit the elderly.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave such a kind review. We're truly grateful for your feedback and really appreciate your lovely words. I will be sure to pass your message on to the entire team, it means a great deal to us.
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Review of

Sutton Veny House Nursing Home

from Penny S (Daughter of Resident) published on 14 January 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot praise the care staff and nursing staff enough for the fabulous care of my father over the past two years and the thoughtful and caring way his last few weeks were handled. Maria goes above and beyond and runs a team she should be proud of
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for taking the time to leave this lovely review. We are touched by your kind words and truly appreciate you sharing your feedback. We will also be sharing your message with the whole team at Sutton Veny House, as comments like this mean a great deal to everyone.
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Review of

Bybrook House Nursing Home

from Tracy G (Daughter of Resident) published on 17 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was in for respite but decided to stay as the care she receives is amazing all the staff are friendly and caring. Not only do they look after my mum but the also take good care of us when we visit 5 star in everything
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your wonderful review. We're delighted to hear that your mum chose to stay with us and that you've been so happy with the care she receives. Your kind words about our staff and the support shown to families mean a great deal to us.
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Review of

Sutton Veny House Nursing Home

from S V (Daughter of Resident) published on 25 November 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Our mother has been at Sutton Veny House for almost 18 months. During this time the care given has been of a very high standard. The staff and manager are professional but also attentive, friendly and approachable. Any concerns are investigated and dealt with promptly and Maria always reports back any
concerns and actions taken. The medical care is excellent, with good liaison with the local GP.
Mum rates the food as good and enjoys joining other residents in the dining room. There is a beautiful large sitting room and Mum looks forward to and enjoys the activities which take place on weekdays. Natalie who runs the activities is excellent and Mum really enjoys her company.
The house and gardens are beautiful and well maintained and the standard of cleanliness is high.
Overall the staff are kind, caring and compassionate and the manager is highly dedicated, approachable and responsive.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you very much we really appreciate your time to leave this review is means a lot to us . I will pass to the team your kinds words .
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Review of

Sutton Veny House Nursing Home

from Sarah P (Daughter of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Maria and all her staff have shown us so much kindness and care during my Dad's time with them. I cannot thank them enough. Every member of staff that we met gave us their time and support during a very difficult time and we felt that dad was receiving professional and dignified care.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your heartfelt words. We are truely touched to hear that our team kindness and care have made such a difference. Our staff are dedicated to supporting every resident and their family with compassion, and your appreciation means so much to them, we will be sharing your praise with the whole team, it will make them happy.
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Review of

Sutton Veny House Nursing Home

from I P (Son of Resident) published on 14 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The Sutton Veny Staff have been excellent at supporting our family. Not just our mum but everyone close to her. Our mum has been supported with high quality care, respect and empathy following a tricky placement at a previous home. They have enabled her to settle well and she is being cared for to the
highest standard. All staff are friendly and approachable.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind words. We are truly grateful for your feedback and are delighted to hear that you have experienced the high-quality care, respect and empathy our team strives to provide every day. Our staff take great pride in creating a supportive and compassionate environment for all our residents, and your recognition means the world to us.
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Review of

Sutton Veny House Nursing Home

from Bernie H (Niece of Resident) published on 7 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been in the care of Sutton Veny House since July 2022. And it really is care, of the highest degree. Maria and her staff and are not only professional but approachable, kind, caring and attentive to my aunt's needs. Her room is lovely, the whole of Sutton Veny House has the air of a home
from home. It's always a pleasure to visit. My aunt moved when her previous home changed completely and was no longer suitable. I am forever glad that happened and we found Sutton Veny House. My aunt is very happy there and loves the food. Maria always reports any concerns to me, the GP is excellent (same practice as mine so easy to keep in touch), the chiropodist and hairdresser visit regularly. Although my aunt is bedridden now she enjoys hearing the music and join in the singing at the regular musical afternoons. Thank you Maria and every member of staff for taking such good care of my beloved aunt.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind and thoughtful words. We are truly touched to hear how happy your aunt is at Sutton Veny House and that she feels so well cared for. Maria and the whole team take great pride in creating a homely, welcoming environment where every resident feels valued, comfortable, and supported. It means a great deal to know that this is reflected in your aunt's experience. We'll be sure to share your lovely comments with the team, they will be delighted to hear them.

Thank you again for taking the time to share your feedback and for entrusting us with your aunt's care.

Warm regards,
The Sutton Veny House Team.
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Review of

Sutton Veny House Nursing Home

from Jean T (Daughter of Resident) published on 3 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident here for just over a year, I find the care staff and manager very professional, caring and approachable, I visited yesterday a carer was with my mum assisting her to eat her roast dinner and pudding. The manager always keeps me informed of any concerns and calls me in a
timely manner. My mother enjoys the meals and has put on weight since shes been a resident which is brilliant as she was under weight before moving in.
There is a hair dresser and chiropodist that visit regularly.
The home is always clean, my mum is well cared for and clearly likes the staff. Overall I am very happy with Sutton Veny House.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your lovely feedback. Were delighted to hear your mother is happy, well cared for, and enjoying her time at Sutton Veny House. Your kind words mean a lot to our team.
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Review of

Bybrook House Nursing Home

from S T (Daughter of Resident) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother received end of life care at Bybrook House and from the time she arrived, until she passed away, she was treated with care and compassion. I will always be grateful to the staff at Bybrook for looking after Mum, their kindness made a difficult time a bit easier for our family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words. It means a great deal to know our team's care and compassion brought comfort to your family during such an important time. We'll be sure to share your lovely feedback with everyone at Bybrook.
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Review of

Sutton Veny House Nursing Home

from Patrick T (Son of Resident) published on 4 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The team at Sutton Veny House have been consistently kind, attentive, and professional throughout my mother's stay. From the carers to the manager, their approach is warm and genuinely human. The tone of calm, responsive leadership that shapes the culture of care throughout the home is clear to see.
In
what is a difficult and often undervalued job, the staff bring patience, humour, and real heart. It's evident they care not just about physical wellbeing, but emotional comfort too. My mother was treated with respect and gentleness, and I always felt she was in safe hands.
I'm grateful for the spirit and integrity with which they carry out their work.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your kind words. We're truly grateful for your recognition of the team's compassion, professionalism, and dedication.
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Review of

Bybrook House Nursing Home

from L C (Daughter-in-law of Resident) published on 21 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law came to Bybrook House for end-of-life care. She was looked after with care and compassion. All staff treated her with dignity and respect. The family will always be grateful to Bybrook for the attentiveness and consideration shown to Mum and us, as a family.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you for your kind words. We're honoured to have cared for your mother-in-law and are glad we could offer comfort to her and your family during such a difficult time. Your gratitude means a great deal to us.
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Review of

Sutton Veny House Nursing Home

from Sally M (Daughter of Resident) published on 19 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother went into Sutton Veny Nursing Home for two weeks respite after being in hospital for six weeks and was too weak and frail to go back to her own home.
My mum was very apprehensive as she had never been in a care home before but the experience could not have been better for her.
The staff
were amazing, so kind and caring and they made her feel at home the moment she arrived.
The room was delightful, large and sunny with tasteful furnishings and a large well equipped bathroom.
My mum is a vegetarian and they cooked her whatever she fancied each day, nothing was too much trouble.
She joined some of the other residents for lunch in the dining room and took part in some activities in the afternoons.
I cannot recommend Sutton Veny Nursing Home enough and if my mum needs care again in the future she will be retuning there.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you for your kind words. We're so pleased your mother felt comfortable and well cared for during her stay. Its wonderful to hear she enjoyed the food, activities, and company.
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Review of

Bybrook House Nursing Home

from Jane B (Relative of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have had very happy experiences at Bybrook House. The house, gardens and rooms are lovely but most important of all are the warm and friendly staff. They were thoughtful, involved and generous in their care of my husband's aunt. Because of her illness she could be quite a handful at times but
they continued to treat her respectfully and to do their best for her. Our experience of Bybrook was of people who really do care, who are considerate and who treat people as real people, worthy of respect despite all. We are so very grateful to have found them and to have had that time with them.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words. We're truly grateful for your appreciation. It means a lot to hear that our team made a difference.
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Review of

Bybrook House Nursing Home

from Tessa C (Daughter of Resident) published on 29 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Bybrook House is an excellent nursing home. They are very caring and have a wonderful quality of thoughtfulness and family like caring. It is such a very friendly place for my mum to be.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you for your lovely feedback. We're so pleased to hear that your mum feels happy and cared for at Bybrook House.
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Review of

Sutton Veny House Nursing Home

from C R (Daughter of Resident) published on 29 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Mum moved to Sutton Veny care home in September 2022. Immediately Mum said she was staying there due to the warm welcome and kindness she was given and this continued until Mum died last week. I visited Mum regularly and was always impressed with the way Mum was cared for. Always immaculate with
clothing, jewellery and hair. Simple things but it makes such a difference and makes the resident feel special. The staff without exception showed kindness and empathy to the family also with updates or concerns.
I developed a close relationship with the Manager who was professional and always looked for ways to make the home and resident feel cared for.
How can I thank them enough for what they have done for Mum? Words are not enough.
I without hesitation would recommend this home.
Thank you for caring for my beloved Mum, every single member of staff enhanced her life with the love you showed her.
Mum was happy in your care.
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you so much for your heartfelt words. It was a privilege to care for your Mum, and we are truly touched by your kind feedback. Knowing she felt happy, loved, and special means everything to us.
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Review of

Bybrook House Nursing Home

from Katie J (Daughter of Resident) published on 14 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We have been very pleased with the care that our father has received at Bybrook House so far. They are very kind, patient and friendly team who we always available to give advice and support with a smile.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you so much for your kind words. We're delighted to hear that your father has been receiving the care and support he needs at Bybrook House. Our team is dedicated to providing a warm, friendly, and compassionate environment, and it means a great deal to know that this has been your experience. We truly appreciate your feedback.
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Review of

Bybrook House Nursing Home

from J W (Daughter of Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother and father needed full time care. Both have different needs so we felt really fortunate to find Bybrook had vacancies and both could have a room next to each other. The care of the staff has been exceptional, both to my parents and us, as a family. The rooms are gorgeous and are kept spotless.
Mum + Dad have moved some of their pictures + nicnaks in so it really feels personal. I would definitely recommend.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you for your kind words! We're delighted your parents feel at home at Bybrook and that our team's care has made a difference. We truly appreciate your recommendation!
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Review of

Bybrook House Nursing Home

from Philip P (Resident) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The atention to detail and comfort of the Resident is of high standard. The staff are well trained and attentive. They are quick to respond and sometimes exceptional. The only negitive is that the building designed to be best siuted for a care home (small passages) Otherwise outstanding.
Reply from Ratna Gurung, Home Manager at Bybrook House Nursing HomeThank you for your feedback! We're so pleased to hear that you appreciate our team's dedication and high standards of care. Your kind words mean a lot to us.
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Review of

Sutton Veny House Nursing Home

from Jeanne S (Friend of Resident) published on 27 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a close friend of a resident at Sutton Veny Nursing Home, I can genuinely say that this is a truly special place. Every time I visit, I am greeted with warmth and kindness from the wonderful staff, who go above and beyond to ensure residents feel comfortable and well cared for.
The team here is
not only professional but also incredibly compassionate, treating residents with the dignity and respect they deserve. It is always reassuring to see my friend so well looked after, happy, and content.
I am truly grateful for the dedication and hard work of everyone at Sutton Veny Nursing Home. Thank you for everything you do!
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you for your kind words and support. We're delighted to hear that you find Sutton Veny Nursing Home a special place and that your friend is happy and well cared for. Our team is dedicated to providing compassionate, professional care, and your appreciation means so much to us.
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Review of

Sutton Veny House Nursing Home

from K B (Daughter of Resident) published on 17 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have the highest regard for all the staff at Sutton Veny House and cannot thank them enough for the marvellous care they gave my Mother during her stay. They worked above and beyond to provide exceptional care, creating a very warm, happy and safe environment. Through different activities they even
rekindled my Mother's love of arts and crafts which was such a joy to see. I am also grateful for the support given to myself through a difficult time. Sutton Veny House will always have a special place in my heart
Reply from Maria Serban, Home Manager at Sutton Veny House Nursing HomeThank you for your kind words. It was our privilege to care for your mother and support you. Your appreciation means the world to our team.
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