Southlawns, Street, Somerset
Southlawns, Street, Somerset
Southlawns, Street, Somerset

Southlawns has a well-established reputation for quality and dedicated care. Long-term needs are provided for, together with respite, day care, and end-of-life care.

The home takes pride in an enthusiastic approach, getting to know the needs of each individual and supporting an active lifestyle. Many outings and activities are included on the home's calendar; the gardening club is very popular.

Staff are highly trained and residents are encouraged to personalise their rooms, all of which are fitted with a call system. The home has IT facilities available and benefits from Wi-Fi internet access.

Group: Somerset Care

Person in charge: Catherine Brown (Manager)

Local Authority / Social Services: Somerset County Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 40 Service Users

Registered Care Categories*: Dementia • Old Age

Admission Information: Ages 65+.

Single Rooms: 40

Rooms with ensuite WC: 8

Weekly Charges Guide: Personal Care Single £710 – £790 (These prices are only a guideline, please contact Southlawns to find out the exact price for your requirements.) (These prices are only a guideline, please contact Southlawns to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Residents Internet Access

Latest Care Quality Commission* Report on Southlawns: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 03 Nov 2017

Room with a view of the back garden, this room has an ensuite toilet and sink on the first floor.Room with en suite toilet and sink with views of Glastonbury Tor on the 1st Floor.

Reviews

8.3 Southlawns has a Review Score of 8.3 (8.250)

The Review Score of 8.3 (maximum of 10) for Southlawns is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 4 Reviews over all time. This Average Rating is also the rating value for Southlawns in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.75 for Southlawns is calculated as follows: ( (33 Excellents x 5) + (11 Goods x 4) ) ÷ 44 Ratings = 4.75

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.5 Points relating to the number of positive Reviews for Southlawns is based on 2 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 = 3.25

    2. Target of 8 positive Reviews (40 registered maximum number of service users ÷ 5). 2 Reviews ÷ 8 Target = 0.250

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    3
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Southlawns?

  • Extremely LIKELY
    4
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Southlawns

  • Daughter of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Volunteer
    1
  • Wife of Resident/Service User
    1

My husband and I have found the reception and care at Southlawns to be consistently friendly and caring.
My husband (who is a dementia sufferer) has found Southlawns to be a very welcoming and happy place to go for day care.

How likely would you be to recommend Southlawns? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Southlawns is a care home to be proud of. The best possible care is provided to my uncle and leaves us to rest assured between our visits. The manager enables a person centred approach at all times.

How likely would you be to recommend Southlawns? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I find every aspect of my dad's care excellent. All the staff and carers are very friendly and nothing is too much trouble.

How likely would you be to recommend Southlawns? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I find that everyone here is very helpful and the staff are very patient with helping me, it was easy to get to know the staff by name.

How likely would you be to recommend Southlawns? Extremely Likely

Average Rating: 

 5 out of 5

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2016

Top 20 Large Care Home Groups 2016

Recipient: Somerset Care

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Southlawns