Southlawns

Highfield Road, Street BA16 0JJ
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9.7 31 Reviews
  • Southlawns, Street
Southlawns has a well-established reputation for quality and dedicated care. Long-term needs are provided for, together with respite, day care, and end-of-life care.

The home takes pride in an enthusiastic approach, getting to know the needs of each individual and supporting an active lifestyle. Many outings and activities are included on the home's calendar; the gardening club is very popular.

Staff are highly trained and residents are encouraged to personalise their rooms, all of which are fitted with a call system. The home has IT facilities available and benefits from Wi-Fi internet access.
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Care Provided by Southlawns

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Eating Disorders

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1230 – £1410
  • Self-Funded Residential Dementia Care: £1230 – £1410
  • RESPITE Self-Funded Residential Care: £1230 – £1410
  • RESPITE Self-Funded Residential Dementia Care: £1230 – £1410

Southlawns fees generally range from £1,230 – £1,410 per week, adjusted to individual care requirements.

These prices are only a guideline, please contact Southlawns to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Catherine Brown (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (40)
  • Single Rooms with Ensuite Wet Room (3)

Southlawns Reviews (31)

9.7

Southlawns has a Review Score of 9.7 (9.681) out of 10, based on 9 reviews in the last 2 years.
Over all time Southlawns has 31 reviews.

Overall Experience
  • 26
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Date Published
  • 31
  • 4
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  • 9
  • 22
Reviewer Connection to Southlawns
  • 14
  • 6
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 31, showing 21-31
Review from Martyn G (Son of Resident) published on 18 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brothers and I were delighted to come along to the tea that was organised for residents and their family members. Help in the garden at Southlawns on Tuesday, August 10th 2021, we were very happy with the weather. There was no element of luck involved in the marvellous tea that was provided. Lots
of hard work and organisation obviously went into making for a perfect afternoon. The staff, as usual, were excellent, the garden, a picture and the catering skills on display, outstanding. Thanks for the opportunity to spend quality time with our mother.
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Review from David G (Son of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Coming to a decision to make your parent admitted to a care home is huge. The staff at Southlawns have been brilliant, not just during that process but every day. The tea afternoon was a beautiful idea. Extremely well executed.
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Review from Mitchell B (Son of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We had a lovely afternoon tea at Southlawns with Mum. The staff did an excellent job of making sure our needs and the needs of my mother were fulfilled. Had a lovely chat with the manager about the care of my mother and the day they had organised. Overall, a very nice afternoon made all the better by
very good staff. Thank you.
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Review from Sue S (Daughter of Resident) published on 16 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic afternoon! And well done to Southlawns for organising a lovely afternoon tea; the sun was shining. The staff were so attentive and chatting around visitors and residents. The sandwiches, cakes, scones were presented beautifully. The staff work hard and really care for the residents. It's been
a very difficult time for all, and I, for one, apricate everything they do for my lovely mum. Thank you to all the team at Southlawns.
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Review from L J (Daughter of Resident) published on 21 January 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All the family could not have asked for better care for mum in her last few years. The staff were all so patient and understanding with mum, even through the final stages of dementia.
Mum was always encouraged to join in the many activities on offer, which staff knew she enjoyed. She was part of a
really caring community. It was a real comfort to me that mum was surrounded by people and their busy lives and not left to sit alone. The care and kindness shown to mum and me over mum's last few very difficult weeks was amazing. Thank you Southlawns.
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Review from Audrey (Daughter of Resident) published on 24 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum spent a respite week at Southlawns. She could not have been looked after any better staff, food, and care was 1st class.Thank you all.
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Review from G H (Daughter of Resident) published on 8 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This care home is excellent.
We all have a time of need and Southlawns helped me at my lowest point in being able to care for my mum.
The staff are caring, conscientious and treat each resident with dignity and respect.
Throughout my mum's stay and caring for her in her last weeks of life, I cannot
find fault.
They demonstrated love and compassion, which I recognise as being a state registered nurse.
Thank you, thank you, thank you.
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Review from Patricia A (Wife of Resident) published on 10 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband and I have found the reception and care at Southlawns to be consistently friendly and caring.
My husband (who is a dementia sufferer) has found Southlawns to be a very welcoming and happy place to go for day care.
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Review from J C (Relative of Resident) published on 24 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Southlawns is a care home to be proud of. The best possible care is provided to my uncle and leaves us to rest assured between our visits. The manager enables a person centred approach at all times.
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Review from T F (Daughter of Resident) published on 5 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find every aspect of my dad's care excellent. All the staff and carers are very friendly and nothing is too much trouble.
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Review from Joan G (Regular Volunteer) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find that everyone here is very helpful and the staff are very patient with helping me, it was easy to get to know the staff by name.
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Current Review Score: 9.7 (9.681)

Overview of Review Score

The Review Score of 9.7 (9.681) out of 10 for Southlawns is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.781 for Southlawns is calculated as follows: ( (84 Excellents x 5) + (19 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 105 Ratings = 4.781
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Southlawns is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 9 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 31 Oct 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Catherine

Catherine Brown

Job Title: Registered Manager

Thank you for your interest in Southlawns.


We are a well-established residential home with a high reputation for the excellent care delivered by a qualified, dedicated and enthusiastic team. Southlawns is situated in a quiet area of the town, but within easy access to the High Street, park and the now famous Clarks Village. Life at Southlawns is relaxed and informal with many activities and outings. Our aim is to offer support to enable you to maintain your independence, while always at hand when required.


Please feel free to call us and we will be happy to answer all your questions.


My team and I look forward to meeting you.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Southlawns to verify any information. View our terms and conditions. Southlawns has an Enhanced Service - more info.