Sunnymeade

I cannot fault them. My mother has only been here a short time and in that times I have been very impressed with the kindness the staff have given my mother. She has had to have a ambulance called twice while being here, and both times the staff have kept me informed every step of the way. I walk away knowing that I don't need to worry about mum, which means a lot, she's having the care that she needs.

When first moved into Sunnymeade my husband was very weak and needed help to do most anything after being in hospital quite a while. Family and myself pleased to see him now doing so, though a little messy. I am pleased to see him looking well, and tidy on the whole, though he is now needing a frame to walk with. The staff are friendly and helpful, though are busy, and the meals seem good.

Very pleased with care overall. We have had a few issues with falls etc but I have always been informed of the incident. All staff have been good from what I have seen. Some however have been fantastic. Shannon in particular has built up a great relationship and deserves recognition.

Doug was clearly well cared for and was comfortable and happy at Sunnymeade. I am very grateful to them all for everything they did for Doug and the support and respect they showed to me along the way.

I have found all the staff at Sunnymeade take care to look after residents with care and attention to individual needs. They have kept me informed regularly and make time if I need to discuss anything. The GP who attends Sunnymeade takes care to keep me informed and is readily available if I need to talk.

My dad's quality of life has vastly improved since moving to Sunnymeade. He is extremely content, feels safe in his surroundings and with the staff and very much appreciates living here. Both myself and my sister can rest easy in the fact that our dad is being so well cared for. Thank you so much.

Overall, we feel Mum is in good hands and well looked after.

All the care staff were kind, friendly, patient and nothing ever seemed to be too much trouble. The staff were all welcoming. They always appeared to deal with mum exactly the way she wanted. Mum didn't want to partake in very many of the activities as she was a private person but that did not matter. The only fault I can find is that she was bothered by other residents entering her room sometimes at night, being those who sadly did not know where they were. Mum could have locked herself in her room but that wasn't something she or I wanted to happen

Thank you for the kind and sensitive care that my Mum received.

I have always found the staff very helpful and friendly. Am always kept advised about my mother and feel relaxed knowing she is being cared for. Renovations that have been done are very good. Would highly recommend the home. Have no worries as am so pleased with how her care is being handled.

We have always been very happy with the care Mum has received at Sunnymeade and would thoroughly recommend to anyone.

Our mother is settled and happy. Her accommodation is clean and well-presented. The staff are friendly and helpful - always welcoming when family visit.

Friendly, welcoming environment, staff are happy and caring. Mum is happy and healthy, which puts our minds at rest. Mum enjoys the excellent food and entertainment as well as sitting quietly looking at the garden flowers, birds and squirrels from her lounge.

I visit Mum as often as possible, as I live a long journey away, on all my visits Mum always looks happy and healthy, she is always nicely dressed and her hair looks lovely. Mum has regular visits to the hairdressers which she enjoys. Mum always has a good choice of meals The staff are always very helpful and friendly and there if needed. The home as a whole has a nice friendly feel about it.

Can't fault communication with Sunnymeade during her stay, staff easily accessible and very reassuring. They were extremely understanding and patient, which allowed us some relaxation time. We knew Mum was in good hands.

Very pleased with the staff in Sunnymeade; they are very good. The only complaint I have is with the food, which is very poor. Also, they come into my room at 6 am. I don't have any medication from them, but they still come in to wake me up, sometimes during the night as well.

My husband is in Sunnymeade and is happy he gets on well with the other people in the home. His only point is the food quality, which is not good. They have two choices at lunchtime, one being vegan, which older people do not like. They'd prefer food that they have had all their lives (meat and veg), not a new fashion, which is tasteless and bland. The staff are great and look after him well.

It is very nice here, and all the staff are very good to me.

Well cared for.

The food is very nice.