Sunnyside Care Home

A good review and excellent service.

There are also some members of staff who are particularly caring - who treat her almost like their own mothers which is hugely valuable to someone who is mentally alert but physically in need of support. It has been useful to receive details of events arranged for residents (by email) and to know that her birthday was celebrated.

The staff are committed to care and listen to all clients requirements. E.g I would like a boiled egg for my tea. Clients are encouraged to take part in social activities e.g talking to children, stroking animals, talking to other service users. Clients are helped to feel more independent, e.g using outside expertise, such as doctors visits, ear tests, eye tests. Clients are always treated seriously, as responsible adults (within the limits of their own safety). Clients are helped to keep up communication with the outside world e.g by helping with letter writing. Visitors are welcomed and made to feel a valuable part of the life of the service user eg offered a cup of tea, a conversation, a chair. Even though staff are obviously busy, nothing appears to be too much trouble. The attitude of the staff is clearly reflected in the pleasant atmosphere of the care home. However, using feedback from my mother, meals are not always interesting and it is difficult to persuade her to leave her room.

My mother became a resident at Sunnyside in August 2017, as she is suffering from Alzheimer’s. She seems to be happy there. She has an attractive room on the ground floor, where she has some of her personal belongings. This room overlooks the garden giving her an attractive view.

She is well looked after and enjoys her meals in the dining room with the other residents. She spends quite a lot of time in the sitting room where she takes part in activities and socialises with the other residents. She also spends time in the sun or games room where we play Scrabble with her when we visit. This is a good space for families.

The staff are always friendly and listen carefully to my mother who is very deaf. They keep her clean and tidy and often help her dress with flair and style which is important to mum as she always enjoyed dressing attractively. Sunnyside provides a pleasant, caring, secure environment for my mother and I feel happy about her quality of life there.

Sunnyside is a very warm and welcoming home. A lot of re-decoration has been carried out recently within the home and in the garden. During my Uncle's stay, he was always very happy and was full of praise for the staff. I would definitely recommend Sunnyside. It has a home from home feeling about it and I was always made to feel very welcome. A small home with a big heart.

Warm, homely, professional environment for my elderly Aunt. She has thrived in this wonderful setting. This Residential Home is respectful of an individual's needs. Warm and hard working staff who are very well managed. Clearly, the staff members enjoy their job. Cleaning is of a very high standard and the meals provided can be catered for special requirements.

My care is first class. The accommodation, food etc are are the best. The staff take good care of me and attend to any request for assistance. The surroundings are kept exceptionally clean.

I would not hesitate to enrol/register myself when the time comes.

The home is a very happy and professional place to live in. Staff and management are excellent home is very clean.

The staff here are all wonderful and nothing is too much trouble. The choice and quality of food is always excellent. Everything is home-made. The manager always makes time to have a chat, the hairdresser comes in every two weeks so I like to get my hair tidied up. I wouldn't want to be anywhere else. This is my home and I love it here.

The staff are very kind and caring and considerate, they make me feel loved and cared for. The manager is kind and understanding. We often have a sing along. I love it here.

I became responsible for a very elderly friend after she had a fall at home and was unable to return. She moved into *on her 100th birthday. The home made us all so welcome for her birthday tea. She was so happy there. My friend became quite poorly from Christmas onward but the staff were so helpful and loving towards her nobody could wish for more. We owe them such gratitude for the past two years.