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A varied programme of activities is offered, as well as access to IT facilities including Wi-Fi and Skype so that residents can easily contact loved ones.
The on-site kitchen offers a choice of nutritious meals, whilst a call system in each bedroom ensures the safety and security of residents.
Care Provided by Sydenham House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Sydenham House fees start from £1,070 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Sydenham House for full pricing details and T&Cs.
Contact Sydenham House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Sally Wheaton (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (15)
Sydenham House Reviews (59)
Sydenham House has a Review Score of 9.8 (9.794) out of 10, based on 16 reviews in the last 2 years.
Over all time Sydenham House has 59 reviews.
Our relative has been in Sydenham House for a month now and loves it there. There are lots of activities including craft days. The staff we have met are very nice and always helpful. We really like the four-chair lounge areas where you can have your visit rather than in the resident's room or the main communal lounge. We are so pleased that our relative is very happy there.
All the staff are welcoming and caring towards us and gran. Nothing seems to be too much for them. Thank you for all you do!
My sister entered Sydenham House last year after losing her husband. The staff at Sydenham House have literally brought her back from the edge; she is so settled and content, plus she feels safe and cared for. I have nothing but praise for every member of staff who makes me feel most welcome when l visit.
My husband has had respite at Sydenham House for a few years now but recently had to spend several weeks there. I cannot fault the care and support they have givens us or the cleanliness. It always smells lovely when walking through the corridors. Many thanks to all the staff.
After being discharged from the hospital after my 4th hip replacement, I was not ready to go home, but the hospital said I had to leave. The staff and care I have received were excellent. They have made me feel more confident and stronger to come home.
My sister and I would not recommend Sydenham House for respite care.
Dear Marcia, thank you for taking the time to write your review. We were extremely saddened to read your feedback, as this is not what we would wish any of our residents or their relatives to feel. Should you wish to do so, we would like to invite you to discuss any specific concerns with us...
Very welcoming and spotless, clean, and nice and fresh smells as you walk in. Staff very approachable. Deputy manager very helpful as I ask her a lot of questions regarding Mum's stay there. Mum has been housebound for three years, does not go out, speech affected, low in mood, and did not want to be here. Since being in Sydenham House, she is a different lady. All staff have been excellent.
Excellent home. My mother stayed with Sydenham House for a week's respite in July. The staff were attentive and welcoming. Her room was a lovely size and was well furnished. It was spotless too, as we're the communal areas, which is reassuring, especially in these times and the toilets I used while I was visiting were very clean. Mum enjoyed her stay at Sydenham House, and should she need to go into respite again, I would have no hesitation in using Sydenham House again. Thank you for everything.
My mum was a resident for nearly four years. She felt comfortable and at home. I visited very regularly and could see that she was well looked after. The staff were all friendly and helpful. The home put in sensible measures during Covid, and the staff were great. They looked after Mum well when she had Covid. The home is spotlessly clean and nicely decorated.
I can not thank the staff at Sydenham House enough for the care my mum received. All the staff are very friendly and approachable. The home itself is very clean and tidy. She enjoyed the food and entertainment; it was very homely.
The staff have been great during Covid. They look after our mum very well especially when she had Covid. Also, the Platinum Jubilee celebrations were excellent with great organisation, fantastic food and a great atmosphere. My sister and I thoroughly enjoyed, at long last, celebrating a memorable day. Thank you.
Myself and my sister had a lovely afternoon with our Mum on Saturday 4th June for the Platinum Jubilee party. The staff had gone to a lot of trouble to decorate, and the food was fantastic. It was so nice to have time with Mum on a lovely occasion and to see Mum surprised and delighted to see us. She laughed and really enjoyed the afternoon. So a very big thank you to all.
My mother-in-law has recently moved into Sydenham House for respite. She has been so happy with the wonderful care she has received. She is hoping to stay and make it her new home (funding permitting). The staff have always been very professional and kind to her visitors. Always very cheerful and helpful. Nothing is too much trouble.
Food was very good.
Accommodation was very good.
Staff were very good.
My dad came for respite care. All I can say is thank you so much for the love, care and respect and for providing him with a home from home experience. Dad has improved immensely being at Sydenham House, and the manager and her team are a credit to the care profession. A big thank you to all for the love and support given.
Mum was in Sydenham House for one week's respite. Thank you so much for all your kindness.
Service user very happy to come here again.
After a short space of time, Mum was feeling more secure, safe and a lot less anxious, knowing that she was being well looked after due to the dedication and care of the excellent staff. Mum is now eager to join in the activities and to seek out the company of her new friends. The staff are really on the ball with monitoring Mums care and needs, with the mantra of that it's the resident's home and not an institution.
My mother has recently joined those living in Sydenham House. I have found the staff friendly, approachable and helpful. They have addressed my mother with dignity and compassion. Management has shown themselves to be "on the ball and forward-thinking". I feel she is safe, well cared for and about. The best choice we could have made.
She liked it very much, everyone was very helpful, and Mum thoroughly enjoyed her stay.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2024Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sydenham House.
There are no upcoming events for Sydenham House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Sydenham House.
Meet the Team (1)

I would like to introduce myself as the Manager at Sydenham house. I have worked in the Health Care sector for the past 25 years and throughout this time I have gained significant knowledge and skills in leadership, recognising that the residents are always at the heart of everything I do.
My role as the Manager is to support the residents and lead the team to provide the very best care. I am passionate about making a positive difference to those we care for whilst ensuring our residents live fully enriched lives.
If you require any information or would like to arrange a visit, please do not hesitate to contact the home where a dedicated team member or I will be happy to help.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sydenham House to verify any information. View our terms and conditions. Sydenham House has an Enhanced Service -more info.