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A varied programme of activities is offered, as well as access to IT facilities including Wi-Fi and Skype so that residents can easily contact loved ones.
The on-site kitchen offers a choice of nutritious meals, whilst a call system in each bedroom ensures the safety and security of residents.
Care Provided by Sydenham House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 49 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Sydenham House fees start from £1,070 per week, adjusted to individual care requirements.
The price(s) shown are provided by the care home. Contact Sydenham House for full pricing details and T&Cs.
Contact Sydenham House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Somerset Care
- Voluntary / Not for Profit Owned
Person in charge
- Sally Wheaton (Registered Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (47)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (15)
Sydenham House Reviews (59)
Sydenham House has a Review Score of 9.8 (9.794) out of 10, based on 16 reviews in the last 2 years.
Over all time Sydenham House has 59 reviews.
My sister-in-law has been at Sydenham House for around four years and has always been happy and contented. She gets on well with the members of staff who must have had a difficult time throughout the pandemic. We have also found the manager very helpful should any problems arise.
The level of care given to Grandma has been fantastic. We have currently extended her stay to provide the family more time to organise long term plans, and the care team have been super helpful! Grandma is doing so well in their care. She’s been encouraged to join in activities and eat with the residents in the lounge if she wants to. It’s so lovely for the family to know she’s getting on so well and getting the chance to socialise again on a regular basis.
I am always made to feel welcome when visiting my mum at Sydenham House. Mum is always clean and tidy and in good spirits. She especially enjoys telling me about the baking she helps with. The staff always try their best to respond to any queries that I have.
The staff at Sydenham House go above and beyond the care for the residents. Always helpful and try to answer any questions I have regarding my dear friend.
My aunt has been a resident now for some 30months, and throughout that time, she has always had nothing but praise for the staff, food and the general treatment she has received. My aunt likes to keep herself to herself by remaining in her room with her super wide and frequently (if not always) very loud television, she does love her sport as well as her quiz programmes.
All the staff have her best interests at heart and know and welcome her foibles, but providing she gets her food and drink along with her little treats she is a dream to be with, albeit that you have to spend your time shouting as loud as you can to make her understand.
I am her closest relative who lives over a hundred miles away, so my visits are few and far between. I am totally reliant on the staff taking note of any abnormalities in my aunt's wellbeing and or wishes, then keeping me informed as to any actions I may need to take, from topping up the sweets supply etc.
Mum is currently staying for respite. She has settled in well with very good support from the staff. Due to current restrictions, I visit once a week and also speak to Mum on the phone. She is always happy and talks about the lovely meals and food. She says all the staff are kind and helpful.
Although I haven't visited my sister for over a year due to the pandemic, I am confident in the knowledge that she is being well cared for. I have always found the management and staff to be very pleasant and helpful with any requests or problems, and I have great respect for them all.
A wonderful place, clean and safe, and staff treat the resident like family. The staff in my mind are unsung heroes of these hard and difficult times. I cannot thank them enough for caring for my loved one.
He had excellent care for the 15-months he lived at Sydenham House. He was unsure about moving in a first, but was made very welcome and soon settled down, helped greatly by caring and friendly staff. He enjoyed the good food, especially for special occasions, such as Harvest Supper and Christmas. As his mobility declined, you helped him very patiently and kindly allowing him to stay on until nursing care became necessary. Thank you!
Felt like I had been on a beautiful holiday. I was looked after well.
I am very pleased with the care my mother is currently receiving. The home and the staff are more positive since the arrival of the new Registered Manager last September. My mother's health was not the best it could have been, Since the arrival of the new manager my concerns were looked into and the manager ensured she had the necessary care.
It is very reassuring to know that my mum is looked after so well.
Mum hasn't been there long in for respite but very impressed in what we have experienced. The staff all seem happy in their work. Very helpful. Seems such a lovely place can't fault it at all.
My daughters and I are very pleased with the care you all take in looking after my husband.
My father is extremely happy residing at Sydenham House. Myself and my family are impressed at the genuine care and attention that my dad receives from the staff and carers. It is clear to see that his health, hygiene, safety and well being is a priority as it is with all residents! I feel relaxed and happy that he's being professionally cared for 24/7.
The care given to my mother-in-law b the staff is exemplary, they all are attentive and caring. The premises are clean, warm and welcoming. The management are extremely good, they keep us informed of any situation that concerns Mum. We would recommend this establishment as the best in the area. If any more money were to be available then this place deserves it. As a family it takes away stress from the family as we know Mum is in safe hands.
Mum arrived first and soon settled in even though she had Dementia.
Her quality of life greatly improved due to the care she was given, nothing was too much trouble and nothing was out of bounds, she was often having tea with the night staff as she was sometimes nocturnal.
Dad followed and his mobility was very limited which meant staff attending to all his personal needs, which were carried out with care and dignity.
He really enjoyed the food and the attention.
Unfortunately, their time at Sydenham House was quite short but I know that they were safe, well fed and looked after.
My uncle is well cared for. He is in a safe and friendly environment. The staff take time to "chat" to him which is greatly appreciated. His room with ensuite shower room, is always clean and warm.
When viewing the home with my brother when mum had to go into care first, we noticed how bright and clean the home was and how fresh it smelt. All the chairs were comfy and the residents weren't all sat around in a circle, instead chairs were placed in several seating areas around the home both up and downstairs. Mum has been there for 7 and a half years now. The home has been refurbished and redecorated to a high standard. The butterflies on the walls are a lovely touch. Staff are always friendly, always very approachable and treat residents with dignity. Activities for residents are varied, entertainment well provided, there's always something going on. The mats as you go in the door reads "staff work in the residents home, not residents live in staff workplace". A lovely sentiment and testimony to all, led by a good manager that is passionate and caring. Well done everyone!!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 16 February 2024Good
- CaringGood
- EffectiveRequires improvement
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Sydenham House.
There are no upcoming events for Sydenham House.
Awards / Recognitions (3)
- 30 Jan 2026Recipient: Somerset Care
- 31 Jan 2024Recipient: Somerset Care
- 15 Feb 2016Recipient: Somerset Care
Accreditations
There are no accreditations posted yet for Sydenham House.
Meet the Team (1)

I would like to introduce myself as the Manager at Sydenham house. I have worked in the Health Care sector for the past 25 years and throughout this time I have gained significant knowledge and skills in leadership, recognising that the residents are always at the heart of everything I do.
My role as the Manager is to support the residents and lead the team to provide the very best care. I am passionate about making a positive difference to those we care for whilst ensuring our residents live fully enriched lives.
If you require any information or would like to arrange a visit, please do not hesitate to contact the home where a dedicated team member or I will be happy to help.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sydenham House to verify any information. View our terms and conditions. Sydenham House has an Enhanced Service -more info.