Vaughan Lee House

I visited two residents of Vaughan Lee House today and both commented on how well they were being looked after. They have both been there a few weeks now and are very thankful for everything that's being done for them, speaking highly of all the staff. My own experience is that I have found the staff friendly and helpful on each time I've visited.

Many local people visiting stop and chat to him. The room he sits in is bright and airy, with panorama views over Ilminster.

My 95 year old mother moved to Vaughan Lee House almost 4 years ago and during this time the level of care and attention she has received has been good. On the occasions she has not been very well the staff have alerted the doctor/emergency services straight away. I have always been able to talk to the staff about my mother and am reassured by their caring attitude. I chose Vaughan Lee House because of its very good reputation and the fact it is a long standing charity that serves the local community very well.

My mother is 93 years old and had lived in her sheltered bungalow for over 20 years more than ten on her own. After several falls and broken limbs and numerous visits to hospital mum agreed she no longer felt safe at home. I contacted the manager at Vaughan Lee House who was very helpful and was told there was a vacant room, so within a week mum had moved into her new home on a months trial, within 48 hours mum was very happy and said she would like to stay. Mum has been made to feel very welcome, she says everyone is so friendly and has very good care. We can't thank the staff enough for all they have done. I give Vaughan Lee 10/10.

Vaughan Lee Residential Home has an excellent local reputation. The building is well designed and the communal areas are open plan. This is a big advantage for the residents and staff, as those residents who want company can mix and sit together in an area where they can watch the comings and goings without being isolated in just one large room with a door that staff could just pass by. And the carers have good visibility of the residents. The staff at Vaughan Lee appear to be happy in their work. They regularly sit and talk to the residents, play games, and sometimes paint their nails. All the residents look clean and well dressed and the food is excellent.

My mother has been resident in Vaughan Lee House for about three years and during that time has been cared for in an outstanding way. Carers are kind and attentive with enough time to attend to my mothers needs. The food at Vaughan Lee House is excellent in my mothers words "it's the sort of food you would cook for yourself". The home has a general feeling of warmth and comfort.

We cannot praise highly enough everyone who contributes to make Vaughan Lee a place where we know mum is happy, secure and loved. While there are care homes around which are grander and more beautifully furnished, it seems far more important to have a homely, friendly and secure atmosphere - and this is certainly how Vaughan Lee feels.