Kingston House, Calne, Wiltshire
Kingston House, Calne, Wiltshire
Kingston House, Calne, Wiltshire

Kingston House is situated in the village of Derry Hill, in the Wiltshire countryside.

Kingston House provides residential care to older people and the home has a specialist dementia centre called Lavender Lodge.

Kingston House, situated mid-way, between Calne and Chippenham, offers a relaxing rural location with easily accessible amenities in nearby towns.

Accommodation in both the main house and Lavender Lodge has spacious en-suite bedrooms.

There are three comfortable lounges as well as a library.

Other facilities include a hair salon, sun lounge and landscaped gardens.

Regular residents' meetings ensure that all the wishes of the residents are met.

Residents regularly pop out for a pub lunch, visit the local garden centre or venture a little further afield.

All food is freshly prepared and individual special dietary requirements are catered for.

Group: Greensleeves Care

Person in charge: Marie Powell (Manager)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Voluntary / Not for Profit Owned , Registered for a maximum of 46 Service Users

Registered Care Categories*: Dementia • Mental Health Condition • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's • Hearing Impairment & Deafness • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 46

Shared Rooms: 0

Rooms with ensuite WC: 46

Facilities & Services: Day Care • Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Stairlift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Kingston House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

2 Bed Vacancies

posted 29 Jan 2018

Single en-suite room available. Please contact us to make an appointment to view the rooms Ellen Rance, Deputy Manager or Catherine Beswick, Unit Leader on 01249 815555.

Reviews

9.4 Kingston House has a Review Score of 9.4 (9.395)

The Review Score of 9.4 (maximum of 10) for Kingston House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Kingston House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.634 for Kingston House is calculated as follows: ( (87 Excellents x 5) + (40 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 131 Ratings = 4.634

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.761 Points relating to the number of positive Reviews for Kingston House is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.2 positive Reviews (46 registered maximum number of service users ÷ 5). 7 Reviews ÷ 9.2 Target = 0.761

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Kingston House?

  • Extremely LIKELY
    9
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Kingston House

  • Daughter of Resident/Service User
    4
  • Son of Resident/Service User
    2
  • Husband of Resident/Service User
    1
  • Relative of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

My mother lived in the dementia unit, Kingston House, for the last three years of her life.
The care was exemplary - nothing is too much trouble for the staff.
My mother was treated with love and care - all aspects of her care were excellent.
My mother enjoyed the activities both within and outside the home - she enjoyed regular trips out on the minibus to coffee shops, the Memory Lane club locally etc.
Communication with family was always excellent.
I recommend Kingston House without reservation.
It is the best care home ever!

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My father, who has dementia, has been a resident in Lavender Lodge for 16 months. During that time he has been well cared for both physically and emotionally. He is treated with dignity and respect. He has been encouraged to participate in a range of activities in the home as well as being taken out on trips in the minibus most weeks.

I have also found the staff approachable and willing to discuss any questions that I have concerning Dad.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Kingston House has been my mothers home for the past 4 years. She has been happy and well looked after there. There are always activities to get involved in and trips out in the minibus. The staff are always friendly and helpful. There is always good communication if there has been a problem.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Satisfactory

I work at a primary school and have been visiting the residents of Kingston house for 4 years. We were invited to join the residents for the WW2 2014 celebrations and we have been visiting ever since. My dance club attended all the tea dances at Kingston House, the children love entertaining the old folk. The residents always join in, even if it is only waist up with actions! The residents also come to school to join in with our Harvest, Easter and Christmas celebrations as well as coming to watch our Y6 leavers' production every July. I also visit Kingston House as I have made many friends over there. Whenever I visit the residents, there is always a lovely atmosphere and I am always made welcome by the staff, there is always a cup of tea on hand. I have booked my place for when I am older!

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My brother receives excellent care - he is treated with great dignity at all times. Although he has been there for a short time, I have found all staff to be very helpful and have no worries regarding his care or welfare.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has lived at Kingston House for almost 4 years. Mum is well cared for and treated with dignity and as a precious individual. She is often enjoying a laugh with residents and staff. She is happy, which is of paramount importance for our family. Staff are always pleasant and responsive.

Mum has friends at home and enjoys spending time with other residents. She can take part in a range of activities if she wishes to. She really enjoys her food.

We have recommended this home to others. We looked at several ourselves before choosing Kingston House due to its location, standard of care, staff and generally homely and welcoming atmosphere.

Mum says she is very happy and satisfied with the care given.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

In the relatively short time (8 weeks) my husband has been in Lavender House I have been impressed with the care and dignity that he has received. He has settled in well.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Good all round care from this care home with positive communication with staff and management. I feel happy in the knowledge that mother is in the right home at this present stage of her life.

How likely would you be to recommend Kingston House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

My mother is very well cared for having been in the home for nearly five years. The staff are all genuinely caring and problems are sorted quickly. She is happy in the home and refers to it as her home.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mum has been in the home for a few weeks but in this time she has improved dramatically in well being. She feels safe, well looked after and is very happy.

How likely would you be to recommend Kingston House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been at Kingston House since July 2015. She is disabled and has memory problems. The home is welcoming and tastefully furnished. It is warm and friendly and the staff are caring and well trained. She has settled well and is encouraged to be involved in activities and mix with able bodied residents.

How likely would you be to recommend Kingston House? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

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Awards / Recognitions

April 2016

Colleague of the Year Award

Recipient: Kingston House

Date: Tuesday 12 Apr 2016

more details

February 2016

July 2015

Wiltshire Adult Social Services Awards

Recipient: Kingston House

Date: Wednesday 01 Jul 2015

more details

March 2015

Home of the Year

Recipient: Kingston House

Date: Tuesday 03 Mar 2015

more details

Greensleeves Accolades Awards

Recipient: Kingston House

Date: Tuesday 25 Mar 2014

more details

October 2013

Daily Express, New Home Garden Award

Recipient: Kingston House

Date: Wednesday 09 Oct 2013

more details

Job Vacancies

Staff Profiles

Marie

Marie Powell

Job Title: Manager

Description:

Hello my name is Marie Powell I am privileged to manage Kingston House a place where the philosophy is simple and linked to the Eden Alternative principles i.e. the environment I ,with the ‘team’, aim to provide is ‘elder centred’ which means we keep the Elder at the centre of all decision making that concerns them.

I believe in providing a place where there is companionship a chance to build meaningful relationships with others, a place where there is opportunity for the people living here to not only receive care but to also be able to give it. In short a ‘home’ and a feeling of family.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Kingston House