Kingston House

Lansdowne Crescent (East), Derry Hill, Calne SN11 9NP
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9.5 53 Reviews
  • Kingston House, Calne
Kingston House is one of the area’s longest-standing homes, purpose-built to provide person-centred residential, respite, and dementia care with a welcoming home-from-home feel.

As part of Greensleeves Care, a respected UK care charity that prioritises people over profit, Kingston House offers award-winning support. Residents benefit from longer trial stays to ease the transition into care, along with the reassurance of Greensleeves’ 'Home for Life' promise, which guarantees they will never be asked to leave if their funds run out.

Located in Derry Hill, near Calne and Chippenham, Kingston House sits within its own attractive grounds. The setting combines the tranquillity of a rural location with easy access to local amenities, such as Bowood House, and community outings including pub lunches and garden centre visits arranged as part of the home’s regular activities.

Spacious, fully furnished bedrooms include a choice of bathrooms or wet rooms, with residents encouraged to personalise their rooms with pictures, ornaments, and small furniture to create familiarity and comfort. This approach also supports memory and wellbeing.

A varied programme of daily activities and social events offers opportunities to discover new interests or continue existing hobbies. With both indoor and outdoor options, residents remain as active and engaged as they wish, while enjoying the social connections that shared activities foster.

Mealtimes are central to life at Kingston House, with in-house chefs preparing fresh dishes tailored to individual tastes and dietary needs. Resident and family feedback is regularly sought and incorporated into future menus, ensuring dining is both personal and enjoyable.

The home also features an onsite hair and beauty salon, encouraging residents to look and feel their best as part of a holistic approach to wellbeing.
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Care Provided by Kingston House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1355 – £1646
  • Self-Funded Residential Dementia Care: £1852 – £2051
  • RESPITE Self-Funded Residential Care: £1355 – £1646
  • RESPITE Self-Funded Residential Dementia Care: £1852 – £2051

Fees are set based on the specific care needs of each individual. Fees come with Greensleeves Care's unique Home for Life financial assurance and, as a not-for-profit home, every penny goes towards high-quality care, never shareholders. Give the home a call today for more details.

These prices are only a guideline, please contact Kingston House to find out the exact price for your requirements.

Contact Kingston House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kingston House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in Charge

  • Catherine Beswick (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (27)

Kingston House Reviews (53)

9.5

Kingston House has a Review Score of 9.5 (9.474) out of 10, based on 13 reviews in the last 2 years.
Over all time Kingston House has 53 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingston House
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Total of 53, showing 41-53
Review from Chris (Daughter of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I haven't been able to visit as often as I would like. However, when I do come the staff is so kind and helpful to us both! Mum loves the activities and gets to go out so much more. I am very happy that she moved to Kingston House.
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Review from Sue H (Daughter of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the start, everyone has been most helpful and welcoming. Kingston House is in lovely village surroundings and this is reflected in the way the interior is kept.
My mother is now registered blind and I think that the whole atmosphere of calm and caring is felt by her.
The only one problem is sometimes
maybe there is some 'understaffing' when things like getting her dressed are left a long time, or answering the call button (she has had to learn to wait a little bit!) One other problem is the lack of availability of getting to see the doctor; re mother's ear, very important to blind people.
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Review from Gail (Daughter of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived in the dementia unit, Kingston House, for the last three years of her life.
The care was exemplary - nothing is too much trouble for the staff.
My mother was treated with love and care - all aspects of her care were excellent.
My mother enjoyed the activities both within and outside
the home - she enjoyed regular trips out on the minibus to coffee shops, the Memory Lane club locally etc.
Communication with family was always excellent.
I recommend Kingston House without reservation.
It is the best care home ever!
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Review from Adrienne G (Daughter of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father, who has dementia, has been a resident in Lavender Lodge for 16 months. During that time he has been well cared for both physically and emotionally. He is treated with dignity and respect. He has been encouraged to participate in a range of activities in the home as well as being taken
out on trips in the minibus most weeks.


I have also found the staff approachable and willing to discuss any questions that I have concerning Dad.

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Review from R G (Relative of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingston House has been my mothers home for the past 4 years. She has been happy and well looked after there. There are always activities to get involved in and trips out in the minibus. The staff are always friendly and helpful. There is always good communication if there has been a problem.
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Review from Jill S (Regular Volunteer) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I work at a primary school and have been visiting the residents of Kingston house for 4 years. We were invited to join the residents for the WW2 2014 celebrations and we have been visiting ever since. My dance club attended all the tea dances at Kingston House, the children love entertaining the old
folk. The residents always join in, even if it is only waist up with actions! The residents also come to school to join in with our Harvest, Easter and Christmas celebrations as well as coming to watch our Y6 leavers' production every July. I also visit Kingston House as I have made many friends over there. Whenever I visit the residents, there is always a lovely atmosphere and I am always made welcome by the staff, there is always a cup of tea on hand. I have booked my place for when I am older!
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Review from Valerie C (Sister of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother receives excellent care - he is treated with great dignity at all times. Although he has been there for a short time, I have found all staff to be very helpful and have no worries regarding his care or welfare.
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Review from P D (Wife of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the relatively short time (8 weeks) my husband has been in Lavender House I have been impressed with the care and dignity that he has received. He has settled in well.
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Review from J B (Daughter of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Kingston House for almost 4 years. Mum is well cared for and treated with dignity and as a precious individual. She is often enjoying a laugh with residents and staff. She is happy, which is of paramount importance for our family. Staff are always pleasant and responsive.


Mum has friends at home and enjoys spending time with other residents. She can take part in a range of activities if she wishes to. She really enjoys her food.


We have recommended this home to others. We looked at several ourselves before choosing Kingston House due to its location, standard of care, staff and generally homely and welcoming atmosphere.


Mum says she is very happy and satisfied with the care given.

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Review from Bryan J (Son of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good all round care from this care home with positive communication with staff and management. I feel happy in the knowledge that mother is in the right home at this present stage of her life.
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Review from Joyce P (Husband of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been at Kingston House since July 2015. She is disabled and has memory problems. The home is welcoming and tastefully furnished. It is warm and friendly and the staff are caring and well trained. She has settled well and is encouraged to be involved in activities and mix with able bodied
residents.
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Review from Beverley S (Daughter of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well cared for having been in the home for nearly five years. The staff are all genuinely caring and problems are sorted quickly. She is happy in the home and refers to it as her home.
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Review from Malcolm (Son of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for a few weeks but in this time she has improved dramatically in well being. She feels safe, well looked after and is very happy.
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Current Review Score: 9.5 (9.474)

Overview of Review Score

The Review Score of 9.5 (9.474) out of 10 for Kingston House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.474 for Kingston House is calculated as follows: ( (83 Excellents x 5) + (61 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 154 Ratings = 4.474
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Kingston House is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 13 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 May 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (7)

Catherine

Catherine Beswick

Job Title: Home Manager

Hi, I’m Catherine Beswick, and I’ve been the manager at Kingston House since 2020. I’ve actually been here since 2004 and have had many different roles over the years.
I started as a Kitchen Assistant, and after a while, I was asked to join the care team. I really enjoyed it and decided this was where I wanted to build my career. From there, I moved into roles like Care Assistant, Relief Senior Carer, Dementia Unit Leader, Care Supervisor, Deputy Manager, and eventually Manager.


My favourite role was definitely being the Dementia Unit Lead. Lavender Lodge, our dementia unit, was a new project for the home, and I loved being part of creating it from the ground up and working with the local healthcare team.


What I really love about Kingston House is how homely and cosy it feels. We have 43 bedrooms, but it still feels intimate, with a real sense of community. We always want residents to feel at home and be involved in decisions. For example, when we redecorated the dining room, we let residents pick the paint colours, and they loved being part of the process!


We also aim for everyone, who wishes to, can continue with the hobbies they loved before moving in. One resident loves swimming, so we arranged weekly trips to the local pool for him.
At Kingston House, everyone is made to feel welcome and valued. This is part of what makes Greensleeves Care so special. As a not-for-profit, everything we do is focused on making sure our residents get the best care possible.

Kim

Kim Mears

Job Title: Family Liaison Manager Joined: 2019

My role at Kingston House is to offer support and advice to families who are looking for care for their loved ones. There is no greater reward for me than helping people on this journey into finding the right home. Away from work I love to spend time with my family and friends.

Mary

Mary

Job Title: Senior Carer Joined: 2017

I have worked in care for over 40 years and at Kingston House for three years. I greatly enjoy my role but particularly knowing I have made a difference to the residents’ lives. I feel privileged that people choose us to care for their loved ones.

Leyla

Leyla

Job Title: Care Assistant Joined: 2017

I have worked at Kingston House for three years and in care home settings for over 16 years. I love my role and enjoy supporting residents with their individual care needs and how this is so different for each
person. I enjoy forming positive relationships with the residents I care for and ensuring they make the most of every day.

Tanya

Tanya

Job Title: Assistant Cook Joined: 2018

I have worked in catering for 24+ years. I enjoy working at Kingston House, it’s a nice place with a homely atmosphere, the residents are lovely. I find the work rewarding and love the fact that I am making a difference to people’s lives. When I am not at work, I enjoy baking and decorating cakes.

Mandy

Mandy

Job Title: Activities Coordinator Joined: 2019

I’ve worked in care for 30+ years in a variety of settings and roles, I’ve been at Kingston House for one year and this is my first role as in activities. I love my job, and enjoy spending time with the residents getting to know them. Learning about their likes and dislikes, supporting and enabling them to do the things they enjoy. I love finding new ideas to engage residents in and improve their quality of life.

Martine

Martine

Job Title: Bookkeeper Joined: 2012

I’ve worked in finance for 33+ years. I have been working at Kingston House for 8 years now and really enjoy my job. I enjoy meeting new people and working with the residents and their family. I really love
hearing all the interesting stories our residents have to share about their life history.

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