Kingston House

Lansdowne Crescent (East), Derry Hill, Calne SN11 9NP
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9.2 55 Reviews
  • Kingston House, Calne
Kingston House offers high-quality residential, respite, and dementia care in a warm and welcoming environment designed to feel truly homely.

Situated in the peaceful village of Derry Hill, close to Calne and Chippenham, Kingston House is set within attractive landscaped grounds, offering residents the calm of a rural setting while remaining well connected to the local community. Regular outings to nearby attractions, garden centres, and local pubs help residents stay engaged, active, and connected to the area around them.

Bedrooms are spacious, comfortable, and fully furnished, with a choice of ensuite bathrooms or wet rooms available. Residents are encouraged to personalise their rooms with treasured photographs, ornaments, and familiar belongings to help create a sense of comfort, independence, and familiarity.

Life at Kingston House is centred around meaningful experiences and companionship. Available is a varied programme of activities and social events which provides opportunities for residents to continue enjoying lifelong hobbies, try something new, and spend time with others in ways that suit their interests and preferences. From relaxing indoor activities to time spent outdoors in the gardens, residents are supported to enjoy each day at their own pace.

Dining is an important part of daily life within the home, and freshly made meals tailored to individual tastes, preferences, and dietary requirements are made. Regular feedback from residents and families is encouraged to help shape seasonal menus and ensure mealtimes remain enjoyable and personal.

To further support wellbeing and confidence, Kingston House also benefits from an onsite hair and beauty salon, offering residents the opportunity to relax, socialise, and enjoy a little pampering as part of everyday life.
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Care Provided by Kingston House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 46 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1400 – £1500
  • Self-Funded Residential Dementia Care: £1400 – £1500
  • RESPITE Self-Funded Residential Care: £1600 – £1700
  • RESPITE Self-Funded Residential Dementia Care: £1600 – £1700

Fees are a guide only and can only be confirmed once a pre-admission needs assessment has taken place. We will talk to you in detail about funding during your visit and will be able to offer guidance and support to ensure you are fully informed.

The price(s) shown are provided by the care home. Contact Kingston House for full pricing details and T&Cs.

Contact Kingston House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Kingston House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Ian Buckland (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2010
  • Last Refurbishment: 2010

Room Information

  • Single Rooms (46)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (27)

Kingston House Reviews (55)

9.2

Kingston House has a Review Score of 9.2 (9.244) out of 10, based on 12 reviews in the last 2 years.
Over all time Kingston House has 55 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Kingston House
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Total of 55, showing 41-55
Review from Richard P (Resident) published on 7 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find Kingston House to be a well run, friendly, clean and comfortable home. The food is excellent, the staff are kindly and there are plenty of activities in which we can participate in. The homes mini-bus goes out most days visiting various, local clubs, fete's, tea dances and garden centres. We
regularly have entertainers visit the home which adds to the quality of life you can experienc3e at Kingstone House.
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Review from D A W (Resident) published on 3 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here nine years and have been looked after very well by staff and management and would hate the thoughts of having to move.
It's a lovely home, I love it here.
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Review from Chris (Daughter of Resident) published on 2 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
I haven't been able to visit as often as I would like. However, when I do come the staff is so kind and helpful to us both! Mum loves the activities and gets to go out so much more. I am very happy that she moved to Kingston House.
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Review from Sue H (Daughter of Resident) published on 16 May 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the start, everyone has been most helpful and welcoming. Kingston House is in lovely village surroundings and this is reflected in the way the interior is kept.
My mother is now registered blind and I think that the whole atmosphere of calm and caring is felt by her.
The only one problem is sometimes
maybe there is some 'understaffing' when things like getting her dressed are left a long time, or answering the call button (she has had to learn to wait a little bit!) One other problem is the lack of availability of getting to see the doctor; re mother's ear, very important to blind people.
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Review from Gail (Daughter of Resident) published on 14 December 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother lived in the dementia unit, Kingston House, for the last three years of her life.
The care was exemplary - nothing is too much trouble for the staff.
My mother was treated with love and care - all aspects of her care were excellent.
My mother enjoyed the activities both within and outside
the home - she enjoyed regular trips out on the minibus to coffee shops, the Memory Lane club locally etc.
Communication with family was always excellent.
I recommend Kingston House without reservation.
It is the best care home ever!
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Review from Adrienne G (Daughter of Resident) published on 26 July 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father, who has dementia, has been a resident in Lavender Lodge for 16 months. During that time he has been well cared for both physically and emotionally. He is treated with dignity and respect. He has been encouraged to participate in a range of activities in the home as well as being taken
out on trips in the minibus most weeks.


I have also found the staff approachable and willing to discuss any questions that I have concerning Dad.

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Review from R G (Relative of Resident) published on 25 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Kingston House has been my mothers home for the past 4 years. She has been happy and well looked after there. There are always activities to get involved in and trips out in the minibus. The staff are always friendly and helpful. There is always good communication if there has been a problem.
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Review from Jill S (Regular Volunteer) published on 19 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I work at a primary school and have been visiting the residents of Kingston house for 4 years. We were invited to join the residents for the WW2 2014 celebrations and we have been visiting ever since. My dance club attended all the tea dances at Kingston House, the children love entertaining the old
folk. The residents always join in, even if it is only waist up with actions! The residents also come to school to join in with our Harvest, Easter and Christmas celebrations as well as coming to watch our Y6 leavers' production every July. I also visit Kingston House as I have made many friends over there. Whenever I visit the residents, there is always a lovely atmosphere and I am always made welcome by the staff, there is always a cup of tea on hand. I have booked my place for when I am older!
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Review from Valerie C (Sister of Resident) published on 18 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother receives excellent care - he is treated with great dignity at all times. Although he has been there for a short time, I have found all staff to be very helpful and have no worries regarding his care or welfare.
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Review from P D (Wife of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In the relatively short time (8 weeks) my husband has been in Lavender House I have been impressed with the care and dignity that he has received. He has settled in well.
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Review from J B (Daughter of Resident) published on 12 July 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has lived at Kingston House for almost 4 years. Mum is well cared for and treated with dignity and as a precious individual. She is often enjoying a laugh with residents and staff. She is happy, which is of paramount importance for our family. Staff are always pleasant and responsive.


Mum has friends at home and enjoys spending time with other residents. She can take part in a range of activities if she wishes to. She really enjoys her food.


We have recommended this home to others. We looked at several ourselves before choosing Kingston House due to its location, standard of care, staff and generally homely and welcoming atmosphere.


Mum says she is very happy and satisfied with the care given.

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Review from Bryan J (Son of Resident) published on 30 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Good all round care from this care home with positive communication with staff and management. I feel happy in the knowledge that mother is in the right home at this present stage of her life.
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Review from Joyce P (Husband of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife has been at Kingston House since July 2015. She is disabled and has memory problems. The home is welcoming and tastefully furnished. It is warm and friendly and the staff are caring and well trained. She has settled well and is encouraged to be involved in activities and mix with able bodied
residents.
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Review from Beverley S (Daughter of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother is very well cared for having been in the home for nearly five years. The staff are all genuinely caring and problems are sorted quickly. She is happy in the home and refers to it as her home.
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Review from Malcolm (Son of Resident) published on 28 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been in the home for a few weeks but in this time she has improved dramatically in well being. She feels safe, well looked after and is very happy.
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Current Review Score: 9.2 (9.244)

Overview of Review Score

The Review Score of 9.2 (9.244) out of 10 for Kingston House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.4 out of 5 from 12 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.444 for Kingston House is calculated as follows: ( (73 Excellents x 5) + (59 Goods x 4) + (10 Satisfactorys x 3) ) ÷ 142 Ratings = 4.444
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.8 Points relating to the number of positive Reviews for Kingston House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 = 3.8
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (15)

Meet the Team (2)

Mary

Mary

Job Title: Senior Carer Joined: 2017

I have worked in care for over 40 years and at Kingston House for three years. I greatly enjoy my role but particularly knowing I have made a difference to the residents’ lives. I feel privileged that people choose us to care for their loved ones.

Mandy

Mandy

Job Title: Activities Coordinator Joined: 2019

I’ve worked in care for 30+ years in a variety of settings and roles, I’ve been at Kingston House for one year and this is my first role as in activities. I love my job, and enjoy spending time with the residents getting to know them. Learning about their likes and dislikes, supporting and enabling them to do the things they enjoy. I love finding new ideas to engage residents in and improve their quality of life.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Kingston House to verify any information. View our terms and conditions. Kingston House has an Enhanced Service - more info.