The Old Vicarage, Chippenham, Wiltshire
The Old Vicarage, Chippenham, Wiltshire
The Old Vicarage, Chippenham, Wiltshire

The Old Vicarage is a charming property, located in scenic surroundings close to Chippenham, that offers skilled and hard-working carers for a range of elderly care needs.

Though an excellent choice of care home for those looking to achieve a relaxing retirement, The Old Vicarage also offers a respite service to the surrounding community.

A good social atmosphere is achieved through friendly and efficient care, with garden areas popular with residents and good wheelchair access.

Owner: The Old Vicarage (Chippenham) Ltd

Person in charge: Cheryl Williams (Director)

Local Authority / Social Services: Wiltshire Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 21 Service Users

Registered Care Categories*: Old Age

Admission Information: Ages 65+.

Single Rooms: 19

Shared Rooms: 1

Rooms with ensuite WC: 20

Facilities & Services: Respite Care • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on The Old Vicarage: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

No Bed Vacancies

posted 27 Jan 2017

No Current Bed / Place Vacancies

Reviews

9.5 The Old Vicarage has a Review Score of 9.5 (9.524)

The Review Score of 9.5 (maximum of 10) for The Old Vicarage is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for The Old Vicarage in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 7 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.524 for The Old Vicarage is calculated as follows: ( (80 Excellents x 5) + (58 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.524

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for The Old Vicarage is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 4.2 positive Reviews (21 registered maximum number of service users ÷ 5). 7 Reviews ÷ 4.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    8
  • Good
    4
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend The Old Vicarage?

  • Extremely LIKELY
    7
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to The Old Vicarage

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Resident / Service User
    3
  • Niece of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

A lovely, friendly and family-run care home for which I have no hesitation in recommending to anyone. The location, by the River Avon, is quiet and peaceful with a lovely garden for the use of residents and visitors. My Father enjoyed his short walk (5mins) into the town centre which is pedestrianised with all the main facilities you would need.

How likely would you be to recommend The Old Vicarage? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Lovely warm safe and caring environment with staff easy to talk to and who listen. Bright airy rooms and beautiful gardens are an added bonus to the homely atmosphere created by everyone working here.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

After much searching for a care home for my mother The Old Vicarage was immediately an obvious choice as it was friendly, warm, cosy and more house like than hospital style.
My Mother liked the home from day one and it is growing on her more and more. She likes her room and every meal served, also particularly where it is served, claiming she feels like it is a baronial dinner every day!
The owner is very accommodating looking after the people in the home and his staff are the most friendly and assisting you could hope for.
There is a large garden backing onto a river which is accessible with tea and biscuits available to visitors should they wish to visit their relatives.
On the whole the feeling is of comfort, compassion and homeliness with the added expertise in how the owner and staff conduct themselves.
I recommend this care home unreservedly.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My mother has been resident at the Vicarage for a few months and seems happy there and staff always seem keen to meet her needs and ensure she is well cared for. Her room is comfortable and the home itself presents as well maintained and very comfortable.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Staff pleasant and helpful, flat is adequate for her limited needs although Mum is a bit isolated in her flat due to its position. Owners are caring and always find time for a chat, unfortunately Mum is unable to use some facilities due to her condition which has slowly worsened over the years, however she does enjoy the activities she is able to attend.

How likely would you be to recommend The Old Vicarage? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

I am so grateful to the owners and staff at The Old Vicarage for the love, care and support that they have provided my mum and ourselves during the emotional transition to her new home. Mum has settled into The Old Vicarage more quickly and successfully than I had dared to hope. We know that we can call with any concerns, and that they will be addressed.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Excellent standard, room, service, food, staff all very good. Well organised with all medication as well.

How likely would you be to recommend The Old Vicarage? Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The owners and staff could not have been kinder to my aunt in the last month of her life. It was very important to her to stay in the Old Vicarage rather than go into hospital.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Very kind patient staff. Feels like a hotel not clinical. Good home cooked food. Clients stay in their rooms and come out when they wish for meals, tea activities. My mother has a lovely room with own furniture. She loves the dog who comes to her room and lies on her bed with her. Family business, children and family mix with residents. All of my family love this home and are so grateful for it.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I have been at "The Old Vicarage" for seven years and have never regretted leaving my home in Kent where I had lived and was happy for 95 years. My husband died when I was 70 years old, we had both taken part in all that went on in the area especially the church. After my husband died I still continued with those interests. I came to "The Old Vicarage" to be near my family. I have one daughter and son-in-law two grandsons and their partners, two great grandchildren.

How likely would you be to recommend The Old Vicarage? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Before I came to above home I was housebound for two years plus hospital treatment stay to help get weight down 27 stone. Since I came I've had my own room, carer and buzzer in case I need help. Carer checks you over for sores or any problems. We have fresh food cooked each day. Exercise class, poetry writing class and bingo. You can go out if you are safe to do so. Meeting with owners if you need a private talk and they do that in your room. All washing done and you tell them when you come in the food you like or dislike. Everyone who works here has one standard total loving care.

How likely would you be to recommend The Old Vicarage? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very happy with the service here.

How likely would you be to recommend The Old Vicarage? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Submit a Review for The Old Vicarage

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 200 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

There are currently no awards/recognitions posted yet for The Old Vicarage

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at The Old Vicarage