






The Priory is a CQC-rated Good (July 2021) elderly care home in Chippenham, Wiltshire, offering residential, dementia and respite care in a beautiful Grade II listed Edwardian building. The Priory specialises in assisted living, offering quality individualised support for older people in order to help them maintain a lifestyle with which they feel satisfied and respected.
Professional well-trained team committed to getting to understand each residents' requirements. Privacy is respected, while...
Care Provided by The Priory
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 24 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Priory for full pricing details and T&Cs.
Contact The Priory to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Lower Green Ltd
- Private Owned
Person in charge
- Shelley Webster(Care Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2021
Room Information
- Single Rooms (24)
- Single Rooms with ensuite Wet Room (8)
Visiting
- Please do visit The Priory at any time. If looking to book an appointment, please do phone, but the home is more than happy for visitors to drop in unannounced as well.
Parking
- The car park is in front of The Priory.
The Priory Reviews (46)
The Priory has a Review Score of 9.5 (9.508) out of 10, based on 6 reviews in the last 2 years.
Over all time The Priory has 46 reviews.
I visited the home to join in with a family and friends evening. I was able to enjoy the singing and after we had a beautiful buffet. The staff were constantly attending to the needs of the residents and visitors. What an enjoyable evening
Thank you for your review. Appreciate your feedback.
Staff Friendliness and Professionalism: Staff are attentive, extremely compassionate and approachable. It is
noticeable that there is an attachment between Staff and Residents; the Staff know and appreciate the characters of the Residents.
Resident Well-Being: The Staff go out of their way to ensure a positive impact on residents' happiness, comfort, and quality of life. There are numerous organised functions arranged by The Priory. Equally, The Priory respects the individual needs of the \residents.
Communication: Communication between The Priory and families is excellent particularly when dealing with more demanding health issues. This is very reassuring for the families.
Safety and Security: The attention to safety and security, visitors to The Priory is booked in and escorted by a member of Staff, the Staff also carefully manages exiting.
Personal Touches: The Residents' rooms are comfortable and are personalised to each occupants' needs and tastes. The home-cooked meals are good, and mealtimes are very much a social gathering. Birthdays are celebrated and enjoyed.
Thank you for your review and encouraging words, we are so pleased to hear that your dad and family have been welcomed by the amazing team. We are always striving for excellence so reading this brings us so much joy. Pleased to hear the home cooked meals are good and the personal touch to the rooms...
My friend says its very similar to home and they are so nicely looked aftered. She likes it here and it makes her very happy. Her neighbour recommended this place to her as she moved here and told her to come and now she enjoys it. She says she has everything she wants here. Shes very happy. She finds the helpers more like friends than staff.
Thank you for the kind words and pleased to hear you are enjoying the care and the home.
The Priory has proven to be the right choice for my wife who has Alzheimer's and mobility problems. The professional and attentive staff provide 24 hour care with smiles and empathy. In the words of my wife - 'I am happy here, I love my room and I feel safe and secure. It is clean and I enjoy the activities when I am able. What's not to like!'
Thank you for your feedback and review. We are happy to hear you had a positive experience at The Priory and encouraging words.. Thank you for choosing The Priory Care home for your stay.
Grandad has settled in well and starting to embrace his life and the great facilities at the priory. Careers seem friendly and helpful and have got to know my grandad as the priory has a small intimate environment. As a family we are pleased we came across the priory and feel this is the right home for grandad.
Thank you for your feedback and review. We are happy to hear you had a positive experience at The Priory. Thank you for choosing The Priory Care home for your stay.
My Aunt came to The Priory for respite care and decided to make The Priory her new home. We visit her on a regular basis and we all are pleased with the high standard of service and care being provided by the team at The Priory.
Thank you for your lovely review. It's a pleasure to look after your aunt.
My mother came to the Priory for respite care and after a few weeks decided to make Priory her new home. She enjoys being with other residents and participating in activities. My mother always praises the staff at the Priory especially the chef as she seems to be enjoying freshly cooked meals.
Last evening I had the pleasure of joining my mum, other residents and their families, and staff at their Christmas Carol Party. We joined in with members of the choir singing Christmas carols. Heard some meaningful readings telling the story of Christmas. This was followed by a vast home-cooked buffet and Christmas cake. The manager and her team worked incredibly hard to make it a truly festive evening. A wonderful evening was had by everyone.
Thank you so much for the review. I am so glad you enjoyed the evening - it is one of my favourites. The Priory is just perfect for Christmas. Thanks again.
My mother has lived at The Priory for the last two years having transferred from another home in the county. She settled well and it soon became obvious to our family that she was much happier, recognising very quickly that she was much safer here. The management and staff are very kind, caring and friendly. My husband and I live some distance away but we are always welcomed when we visit and also invited to join in with lunches out, afternoon teas etc. Mum enjoys most of the weekly activities, particularly the musician visits and she enjoys the visits by the hairdresser. We are very grateful for all the care and attention that The Priory provides for our Mum. Thank you!
Thanks - always lovely to see you both when you visit. And now Mum is the proud holder of The Priory Ten Pin Bowling Challenge Cup. A wonderful victory by just 1 point. I have printed some photos for you of the winning lady.
My mum has been a resident for fifteen months, it was a difficult time in her life and a huge decision to go into care. I cannot thank all the staff enough for helping us manage the transition in a considered and patient way. My mum is very happy there, she doesn't want to be anywhere else. She feels safe, has fun, has company and knows that the staff are there if ever she needs them. From our perspective, we implicitly trust the staff to have Mum's best interests at heart, to contact us should there be any concerns and to treat Mum as an individual and with respect. The Priory is an extension of the family, for which we are grateful.
Thank you, Denise. Mum did take a few weeks to settle as joining The Priory was, as you say, a major change for her. After getting her bearings, she has become a real character in the home, so vibrant, happy and involved. She loves being outdoors in the summer so, hopefully, the sun will soon shine on us all.
A lovely clean, warm and comfortable home from home. Staff and management are friendly, kind and caring. This has helped Mum, who has dementia, settle well into her new home. Home-cooked food always looks and smells appetising. Regular visits by hairdresser and chiropodist make life easier for everyone. Although lockdown was a difficult time, it was handled as reasonably and sensitively as could be expected within Government guidelines.
Thank you for your kind comments. Covid seems so long ago when you mention it, but it was a difficult time, so thank you for your words on how we handled that horrible time.
Having both parents at The Priory since January/February 2022, they both are happy and received fantastic care from the staff. We are always updated on any issues with my parents and fully trust the staff there to make the right calls. Super happy with The Priory and its team.
Thank you, Trevor. It is not often that we are able to care for Mum and Dad together - it has been a privilege and joy for us all.
The Priory is a well-run, happy care home. My mother has lived in an apartment there for twelve years and has been very happy and well cared for. Many of the staff have been there since my mother moved into the home. The care home provides good varied food, weekly activities and regular outings.
Thank you. I did not realise twelve years and what a lot has happened. Your mum is a real character in the home and loves the company and the activities. Will she retain the tenpin bowling cup next week? Fingers crossed.
My mum has been at The Priory care home for nearly ten years. The care she receives is unbelievable! The staff are a wonderful team who absolutely adore my mum. I live quite a distance away but when I come every two weeks I am always greeted with a happy smile from the staff and a cup of tea. Mum is in the latter stages of dementia but she always looks clean and has lovely clothes on and jewellery.
Thank you, Sally. Your mum has been with us a long time and she is a joy to care for - always a smile and a laugh.
Our experience of The Priory has been very positive, if you're looking for a small care home c20 residents I'd have no hesitation in recommending them - very caring, empathetic and responsive to each individual's needs with plenty of activities.
The skills and attitudes of the staff and management are outstanding, but it should be noted that the food is well received, the rooms warm and kept clean.
In summary, my experience is of a caring, well-run homely home, and I am very appreciative of all that they do for my father.
She was a very private lady, but young at heart and loved the banter and interaction with the team who looked after her.
She enjoyed the regular singalongs and took great care of her appearance using the weekly in-house visiting hairdresser. Her clothes were laundered and ironed in house with the same amount of care as was afforded to her.
In the last year, she was displaying signs of dementia, but she spoke of "the luxury and good food at this hotel". It was very reassuring to hear this as visits were very restricted during the lockdown period.
A fabulous home.
When it was time to help our Aunt relocate to a care home, she told us that she wanted to go somewhere classy. I and my sister initially moved her to a care home, run by a big name in the industry, which we thought would fit that description. We soon felt the need to review that original placement and were very fortunate to have secured a place for her at The Priory, which she soon referred to as home. We are very thankful to the whole team at The Priory for the wonderful care, regular activities and food she enjoyed during her stay. She particularly likes the regular supply of tea, biscuits and cake..! Sadly our aunt passed away at The Priory earlier this year, but with great dignity, comfort and support to the end. The knowledge that our aunt was well cared for was also a great comfort to us too. In conclusion, we are firm in the view that the life of our aunt was both extended and enhanced by her years at The Priory and the excellent care provided by the whole team.
We can hardly believe how lucky we were to find The Priory for Dad. My brother said he didn't think it was possible anyone would spoil Dad as Mum did, but The Priory really did. We didn't think Dad would ever want to move to a care home, but he'd become lonely at home on his own, went for a cup of tea one afternoon and could hardly wait to return as a resident. As soon as he arrived, you could see the relief on his face: he was 'home', he stopped worrying, everything was taken care of, no one fussed him if he wanted to join an activity he could, but if not, there were always quiet, sunny spaces where he could read his paper, watch the world go by, but still be part of the 'family. It changed the quality of Dad's life and ours too. My young grandson loved visiting his 'GeeGee' in The Priory and always had a huge welcome from the staff, as we all did. On Dad's birthday, his old friends joined him for a birthday tea and the home's famous cakes. We couldn't have asked for more.
My mother was a resident at The Priory for five and a half years, and in that time, we thought she received the best care we could hope for. The staff were all very caring, and nothing was too much trouble.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 July 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for The Priory.
There are no upcoming events for The Priory.
Awards / Recognitions (1)
- 22 Feb 2018Recipient: The Priory
Accreditations
There are no accreditations posted yet for The Priory.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about The Priory
What types of Care is The Priory registered for?
Older Person Care, Dementia, Physical Disability, Visual / Hearing Impairment, Eating Disorders are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does The Priory have?
There are 24 Single Rooms.
What are the Facilities & Services at The Priory?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is The Priory to the centre of Chippenham?
0.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Priory to verify any information. View our terms and conditions. The Priory has an Enhanced Service -more info.