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Care Provided by Sandmar
Primary Care Categories
- Mental Health Condition
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 13 Service Users
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Stairlift
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Contact Sandmar to confirm what's included and get a personalised quote
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- J J S (Chippenham) Ltd
- Private Owned
Person in charge
- Jitendra Tirbhowan (Manager)
Local Authority / Social Services
Admission Information
- Ages 18+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (13)
- Single Rooms with ensuite Wet Room (11)
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Sandmar Reviews (1)
1.1
Sandmar has a Review Score of 1.1 (1.083) out of 10, based on 1 reviews in the last 2 years.
Over all time Sandmar has 1 review.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Sandmar
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Review from L E (Aunt of Resident) published on 14 April 2026 Submitted via Website•
Overall Experience
I visited my niece in hospital in Aug 2025 weekly from London. She left on the 19/8/2025 and went to Sandmar. The manager said she had 6 weeks I saw her nearly every week if they knew I was coming she was always sitting up if they didn't know she was always in bed. She had no balance and fell on...
I visited my niece in hospital in Aug 2025 weekly from London. She left on the 19/8/2025 and went to Sandmar. The manager said she had 6 weeks I saw her nearly every week if they knew I was coming she was always sitting up if they didn't know she was always in bed. She had no balance and fell on the bed. Before 6 weeks was up I spoke to them they said she did not wash and couldn't go to her flat. I asked about the absence of grab rail and chair in bathroom. On my next visit she washed and changed clothes. A grab rail was in her bathroom I told them and the council she needed physio. The S/worker said she was going to her flat l said take her to find her lost phone. She said she can't walk and didn't know the way I suggested a wheeIchair she said she had an advocate I asked to be one. She got physio end of Nov. We complained to the council, they read it and said to go to the ombudsman we did. Sandmar locked me out for 2 weeks and spoke via a window. She can't balance after 8 months. No accountability/transparency.
↩Reply from Kylea Ellis, Registered Manager at Sandmar
We are sorry concerns have been raised about care at Sandmar Care Home and take all feedback seriously. The resident has a regularly reviewed care plan developed with external professionals, including her occupational therapist, Community Psychiatric Nurse, and social worker. She is supported to...
We are sorry concerns have been raised about care at Sandmar Care Home and take all feedback seriously. The resident has a regularly reviewed care plan developed with external professionals, including her occupational therapist, Community Psychiatric Nurse, and social worker. She is supported to mobilise, with encouragement aligned to her needs.Staff promote personal hygiene and clothing changes while respecting her independence; she has occasionally declined assistance, which must be respected. Her bathroom includes appropriate aids such as grab rails and a shower stool.
Physiotherapy has been arranged in line with professional guidance and service availability.
Regarding visits, she has stated a preference for pre-arranged visits. On occasions when her aunt arrived unannounced, consent was sought and she chose not to see her. This decision was respected. We do not block visits and always act in line with her wishes and wellbeing.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 02 July 2021Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
News
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Upcoming Events
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Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Sandmar.
Accreditations
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Meet the Team (0)
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Frequently Asked Questions about Sandmar
What types of Care is Sandmar registered for?
Mental Health Condition, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Sandmar have?
There are 13 Single Rooms.
What are the Facilities & Services at Sandmar?
Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Sandmar to the centre of Trowbridge?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Sandmar to verify any information. View our terms and conditions. Sandmar has a Basic Service -what a Basic Service includes.