The Orchards Residential Home

1 Perry's Lane, Wroughton, Swindon SN4 9AX
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9.9 72 Reviews
  • The Orchards Residential Home, Swindon
Set in a peaceful location with leafy gardens and light-filled spaces, The Firs offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, share time with others in the dining areas, or enjoy a quiet drink in the bar. With the scent of sea air drifting through the garden, the calm, unhurried rhythm of life here provides a true sense of retreat.

Each resident receives support tailored to their individual needs – whether for long-term care, respite stays, or recovery following a hospital visit. The care team is recognised not only for professional expertise, but also for warmth and thoughtful attention.

All bedrooms are en-suite, and there’s ample space to enjoy – from inviting communal lounges to the recently redesigned garden, featuring a pergola, greenhouse, and potting bench. The activities programme is inclusive and varied, offering something to suit every interest and energy level. Past favourites have included gala week bingo, ice cream in the sun, gardening club, creative crafts, and gentle reminiscence sessions.

Mealtimes are an occasion to enjoy, with seasonal dishes prepared by in-house chefs – nourishing, delicious, and made with care.

To learn more or arrange a visit to The Firs, please get in touch.
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Care Provided by The Orchards Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

These prices are only a guideline, please contact The Orchards Residential Home to find out the exact price for your requirements.

Contact The Orchards Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Orchards Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Julie Beale (Manager)

Local Authority / Social Services

Admission Criteria

  • Referral/Assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Protected mealtimes.

Parking

  • Car park to front of the home.

The Orchards Residential Home Reviews (72)

9.9

The Orchards Residential Home has a Review Score of 9.9 (9.916) out of 10, based on 20 reviews in the last 2 years.
Over all time The Orchards Residential Home has 72 reviews.

Overall Experience
  • 57
  • 12
  • 2
  • 1
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Date Published
  • 72
  • 10
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Reviewer Connection to The Orchards Residential Home
  • 23
  • 17
  • 8
  • 4
  • 3
  • 2
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 72, showing 41-60
Review from L J (Granddaughter of Resident) published on 14 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are very caring and friendly. I feel like residents are well looked after here. They have lots of activities, days out and themed days in the home. Very clean environment and pleasant to walk around. Feels like a home from home.
Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you for taking the time to review our home. We are very glad that you are happy with the home/care and environment. I will pass on your comments to our staff.

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Review from Jim W (Son of Resident) published on 18 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 95-year-old mother, a longtime but slow dementia sufferer, moved into the care of The Orchards 18 months ago. She was always resistant about moving into care, and we kept her in relatively independent living as long as possible. However, 7-weeks in the hospital during Covid with no visitors or mental
stimulation caused a rapid decline, physically and mentally, and it was clear that full-time care was required. We have always been impressed by the care and affection from the staff, and despite minor issues, such as clothing going astray, the overall care has been outstanding. The nutrition and food provided have made a very positive change to her physically, and whilst she is almost lost to us mentally, we can see that a great deal of effort is made to keep her stimulated and included in the many social activities, even if she is unable to take part. Her condition makes it very difficult for anyone to care for her, but the Orchards are wonderful, giving us peace of mind that she is safe and cared for.
Reply from Julie Beale, Registered Home Manager at The Orchards Residential Home

Thank you so much for taking the time to review our home. I will pass on your comments to our staff team.

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Review from M H (Daughter of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Dad being almost blind and needing help with everything.
Not enough staff - always in a rush - not able to help with individual needs.
Dignity - no pants worn in the first 5 weeks.
Activities - not enough - boredom and helplessness sets in when left alone for hours - no individual needs catered
for (disabilities)
Safety/Security - Left alone too long in rooms and clothing goes missing or gets damaged in washing.
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Review from Suzanne B (Friend of Resident) published on 4 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On arriving at The Orchards, I was met by friendly, helpful staff. The resident I visited was happy and telling me how lovely the home was. I must agree, there is a very welcoming presence on entering the building. Really pleasant visit throughout.
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Review from Patricia H (Friend of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I think the Orchards and all the staff team work hard for the residents. Their activities are so imaginative - all the residents are encouraged to join in but are given space if they wish. Watching it all on Facebook is wonderful for families and friends. Through the very difficult months, all the staff
have worked so hard for all the residents and I’m sure that it has brought comfort to all families like my friend's family. Well done to the whole team.
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Review from H C (Daughter of Resident) published on 18 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The activity timetable is non-stop. Lots of pictures shared so I can see my loved one when I can't be with her. Visiting has been appropriate during the Covid 19 pandemic and communication about it mostly brilliant. Thank you.
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Review from Michelle C (Friend of Resident) published on 4 March 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at The Orchards are fantastic; all the residents are well cared for and happy. They have a great activities team, and the food is nutritious and well balanced. It is lovely to see the videos of what the residents have been up to.
The staff are compassionate and helpful in these unprecedented
times.
A great home led by a fantastic manager.
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Review from A M (Son of Resident) published on 27 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident of The Orchards since late November 2020 so still very early days. However, I have had a number of contacts with the staff and have found them all to be very professional, helpful and friendly. My mother has settled in very quickly and speaks very highly of everyone and
constantly says how lovely the food is and how comfortable the rooms are. So far, The Orchard is living up to the high expectations we had for the home.
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Review from P H (Son of Resident) published on 25 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very efficient, use of PPE, very welcoming staff. Very friendly and informative on Mum's care.
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Review from L N (Friend of Resident) published on 17 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff was very friendly and very attentive towards residents and visitors. The residents looked very happy and tidy. Whilst I was there, there was a music activity man playing a banjo and singing. All the residents were involved. Some were up dancing with the carers.
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Review from C B (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident here until she sadly died in January 2020. The care, consideration and kindness all the staff displayed to Mum and ourselves was outstanding, nothing was too much trouble. It was hard to move Mum from the home she lived in for 60 years, she found care, company and kindness at
The Orchards a home from home very many thanks to all the staff.
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Review from Mandy L (Daughter of Resident) published on 13 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the home to be a perfect place for my mum. She was treated with love, respect and dignity at a time when she had become most vulnerable. I would highly recommend this home.
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Review from Sharon D (Friend of Resident) published on 13 March 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A friendly and genuine atmosphere where residents are a priority. Made to feel extremely welcome. The staff were amazing nothing was too much trouble and their rapport with each other and residents was amazing. I would recommend this home to anyone who really wants their loved one in a happy environment.
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Review from J W (Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found management, staff and carers to be very professional and always willing to solve any problems I may have.
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Review from K D (Daughter of Resident) published on 12 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the care home. My mother is looked after to the highest standard and assessments are carried out daily for her increasing needs.
Staff are happy and friendly.
The events they run really frequently ensures my mym still has fun and keeps her happy. Thank you to the staff at The Orchards.
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Review from Mark B (Son of Resident) published on 25 February 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is an excellent place for mother it meets all her needs.
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Review from A H (Daughter of Resident) published on 12 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been a resident in The Orchards for several years. I cannot fault the care she has had and is still receiving. The staff work as a team and I cannot fault the care my mother receives. The staff respect her need for independence and accommodate this need as long as it is safe. The food
and entertainment are of a high standard. My family and I are always made to feel welcome. I can't recommend it highly enough.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you so much for taking the time to review our service, we really appreciate it!

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Review from I M (Daughter of Resident) published on 20 September 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and support 24/7. Staff helpful and friendly. Food excellent. I am confident about the level of care my mum receives 24/7 which is a great relief for me. This has given me my life back and the ability to not have to worry about my mum all the time.
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Review from Margaret B (Daughter of Resident) published on 6 August 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Our review was carried out in a most professional and caring way. We were at ease answering the questions and at no way pressurised to hurry our answers. Full marks to the way it was conducted.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you for taking the time to review our service!

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Review from Sara D (Daughter of Resident) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has recently moved into The Orchards, the team have made this experience as smooth as it could be. Overall care, attention and respect are given to my mother has been above what I expected. Definitely, recommend The Orchards.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you so much for your lovely review! We are very pleased your mother has settled in well at The Orchards.

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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for The Orchards Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for The Orchards Residential Home is calculated as follows: ( (219 Excellents x 5) + (20 Goods x 4) ) ÷ 239 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orchards Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Julie

Julie Beale

Job Title: Registered Manager Joined: 2018

Julie originally trained as a nurse in Surrey before moving back to Swindon in 1987 after meeting her husband. She has over 30 years of nursing experience with the past 20 years in care homes as a nurse, a clinical lead, deputy manager and manager. She has numerous qualifications including RN2, Mentor - Northampton University, NVQ Assessor and Leadership and Management Level 5. Her passion is Elderly Care - especially
Dementia and End of Life care. Julie has a very open and honest approach and puts our residents first at all times giving compassion not only to our residents, but to their families as well.
She has an 'open door policy' and is a firm believer that the Orchards is our residents' home.
In her free time, she loves to spend time with family and friends, walk her dogs and read.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Residential Home to verify any information. View our terms and conditions. The Orchards Residential Home has an Enhanced Service - more info.