
The Orchards, it's the best decision we could have made. Mum has settled in very well.S M(Daughter of Resident/Service User)

Always felt welcome, and we have some good memories of happy times, fun and laughter with MumG W(Daughter of Resident/Service User)

Dad's life has turned around since he moved into The Orchards. He has put some weight back on,Helen N(Daughter of Resident/Service User)

The Orchards, it's the best decision we could have made. Mum has settled in very well.S M(Daughter of Resident/Service User)

Always felt welcome, and we have some good memories of happy times, fun and laughter with MumG W(Daughter of Resident/Service User)

Dad's life has turned around since he moved into The Orchards. He has put some weight back on,Helen N(Daughter of Resident/Service User)

Set in a peaceful location with leafy gardens and light-filled spaces, The Orchards offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, share time with others in the dining areas, or enjoy a quiet drink in the bar. With the scent of sea air drifting through the garden, the calm, unhurried rhythm of life here provides...
Care Provided by The Orchards Residential Home
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 48 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact The Orchards Residential Home for full pricing details and T&Cs.
Contact The Orchards Residential Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Buckland Care Ltd
- Private Owned
Person in charge
- Julie Beale(Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: No
- Last Refurbishment: 2017
- Number of floors: 3
Room Information
- Single Rooms (47)
- Single Rooms with ensuite Wet Room (2)
Visiting
- Protected mealtimes.
Parking
- Car park to front of the home.
The Orchards Residential Home Reviews (73)
The Orchards Residential Home has a Review Score of 9.8 (9.797) out of 10, based on 15 reviews in the last 2 years.
Over all time The Orchards Residential Home has 73 reviews.
The staff are very caring and friendly. I feel like residents are well looked after here. They have lots of activities, days out and themed days in the home. Very clean environment and pleasant to walk around. Feels like a home from home.
Thank you for taking the time to review our home. We are very glad that you are happy with the home/care and environment. I will pass on your comments to our staff.
Mum moved into The Orchards in January 2022. Unfortunately, after a week, Covid meant that the residents had to isolate. A fortnight later, Mum needed hospital treatment for two weeks. A difficult start for her. She has now been back at The Orchards for three weeks. During this time, the staff have treated Mum with caring compassion. They have encouraged her to take part in the community activities but always in a respectful way. The Orchards is well run and has a happy, positive atmosphere. There have been many occasions when I have needed to ring the home and my phone calls have been welcomed and actioned, and I have been encouraged to always ring if I have a concern.
Thank you for taking the time to submit a review for us. We are so glad your mum has settled in with us at The Orchards - I will pass on your comments to our team here.
My 95-year-old mother, a longtime but slow dementia sufferer, moved into the care of The Orchards 18 months ago. She was always resistant about moving into care, and we kept her in relatively independent living as long as possible. However, 7-weeks in the hospital during Covid with no visitors or mental stimulation caused a rapid decline, physically and mentally, and it was clear that full-time care was required. We have always been impressed by the care and affection from the staff, and despite minor issues, such as clothing going astray, the overall care has been outstanding. The nutrition and food provided have made a very positive change to her physically, and whilst she is almost lost to us mentally, we can see that a great deal of effort is made to keep her stimulated and included in the many social activities, even if she is unable to take part. Her condition makes it very difficult for anyone to care for her, but the Orchards are wonderful, giving us peace of mind that she is safe and cared for.
Thank you so much for taking the time to review our home. I will pass on your comments to our staff team.
Not enough staff - always in a rush - not able to help with individual needs.
Dignity - no pants worn in the first 5 weeks.
Activities - not enough - boredom and helplessness sets in when left alone for hours - no individual needs catered for (disabilities)
Safety/Security - Left alone too long in rooms and clothing goes missing or gets damaged in washing.
On arriving at The Orchards, I was met by friendly, helpful staff. The resident I visited was happy and telling me how lovely the home was. I must agree, there is a very welcoming presence on entering the building. Really pleasant visit throughout.
I think the Orchards and all the staff team work hard for the residents. Their activities are so imaginative - all the residents are encouraged to join in but are given space if they wish. Watching it all on Facebook is wonderful for families and friends. Through the very difficult months, all the staff have worked so hard for all the residents and I’m sure that it has brought comfort to all families like my friend's family. Well done to the whole team.
The activity timetable is non-stop. Lots of pictures shared so I can see my loved one when I can't be with her. Visiting has been appropriate during the Covid 19 pandemic and communication about it mostly brilliant. Thank you.
The staff are compassionate and helpful in these unprecedented times.
A great home led by a fantastic manager.
My mother has been a resident of The Orchards since late November 2020 so still very early days. However, I have had a number of contacts with the staff and have found them all to be very professional, helpful and friendly. My mother has settled in very quickly and speaks very highly of everyone and constantly says how lovely the food is and how comfortable the rooms are. So far, The Orchard is living up to the high expectations we had for the home.
Very efficient, use of PPE, very welcoming staff. Very friendly and informative on Mum's care.
The staff was very friendly and very attentive towards residents and visitors. The residents looked very happy and tidy. Whilst I was there, there was a music activity man playing a banjo and singing. All the residents were involved. Some were up dancing with the carers.
I found the home to be a perfect place for my mum. She was treated with love, respect and dignity at a time when she had become most vulnerable. I would highly recommend this home.
My mother was a resident here until she sadly died in January 2020. The care, consideration and kindness all the staff displayed to Mum and ourselves was outstanding, nothing was too much trouble. It was hard to move Mum from the home she lived in for 60 years, she found care, company and kindness at The Orchards a home from home very many thanks to all the staff.
A friendly and genuine atmosphere where residents are a priority. Made to feel extremely welcome. The staff were amazing nothing was too much trouble and their rapport with each other and residents was amazing. I would recommend this home to anyone who really wants their loved one in a happy environment.
Staff are happy and friendly.
The events they run really frequently ensures my mym still has fun and keeps her happy. Thank you to the staff at The Orchards.
I have found management, staff and carers to be very professional and always willing to solve any problems I may have.
This is an excellent place for mother it meets all her needs.
My mother has been a resident in The Orchards for several years. I cannot fault the care she has had and is still receiving. The staff work as a team and I cannot fault the care my mother receives. The staff respect her need for independence and accommodate this need as long as it is safe. The food and entertainment are of a high standard. My family and I are always made to feel welcome. I can't recommend it highly enough.
Thank you so much for taking the time to review our service, we really appreciate it!
Excellent care and support 24/7. Staff helpful and friendly. Food excellent. I am confident about the level of care my mum receives 24/7 which is a great relief for me. This has given me my life back and the ability to not have to worry about my mum all the time.
Our review was carried out in a most professional and caring way. We were at ease answering the questions and at no way pressurised to hurry our answers. Full marks to the way it was conducted.
Thank you for taking the time to review our service!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 March 2026Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (19) & Events (1)
- 24 Jun 2026
Residents and team members at The Orchards Residential Home are getting ready to cheer on England as the team prepares to face Croatia in their opening World Cup match on...
- 28 Apr 2026
This spring edition captures everything from Buckland in Bloom and Easter celebrations to special birthdays, animal visits, creative activities, community connections and industry awards. Inside, you’ll find residents planting flowers,...
- 08 Apr 2026
Residents at The Orchards Residential Home were delighted to welcome back their much-loved gardening club, with one recent session proving especially popular among the home’s gentlemen. The weekly Tuesday activity...
- 22 Aug 2026Organiser: The Orchards Residential Home
Awards / Recognitions (4)
- 30 Jan 2026Recipient: Buckland Care Ltd
- 01 May 2025Recipient: The Orchards Residential Home
- 31 Jan 2025Recipient: Buckland Care Ltd
Accreditations
There are no accreditations posted yet for The Orchards Residential Home.
Meet the Team (1)

Amanda joined The Orchards in January 2026 and is passionate about delivering person-centred activities that enrich the lives of residents and support their wellbeing. Outside of work, family is incredibly important to her, and she enjoys spending quality time with her two grandsons.
Amanda began her career in care as a Care Assistant working night shifts in a nursing home, balancing her work with caring for her young daughter. She quickly progressed by completing both her Level 2 and Level 3 qualifications and was promoted to Deputy Manager. When her daughter was older, Amanda relocated to Swindon to take up a Management role in a care home, where she went on to achieve her Level 5 qualification in Leadership and Management.
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