The Orchards Residential Home

1 Perry's Lane, Wroughton, Swindon SN4 9AX
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9.9 67 Reviews
  • The Orchards Residential Home, Swindon
Set in a peaceful location with leafy gardens and light-filled spaces, The Firs offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, share time with others in the dining areas, or enjoy a quiet drink in the bar. With the scent of sea air drifting through the garden, the calm, unhurried rhythm of life here provides a true sense of retreat.

Each resident receives support tailored to their individual needs – whether for long-term care, respite stays, or recovery following a hospital visit. The care team is recognised not only for professional expertise, but also for warmth and thoughtful attention.

All bedrooms are en-suite, and there’s ample space to enjoy – from inviting communal lounges to the recently redesigned garden, featuring a pergola, greenhouse, and potting bench. The activities programme is inclusive and varied, offering something to suit every interest and energy level. Past favourites have included gala week bingo, ice cream in the sun, gardening club, creative crafts, and gentle reminiscence sessions.

Mealtimes are an occasion to enjoy, with seasonal dishes prepared by in-house chefs – nourishing, delicious, and made with care.

To learn more or arrange a visit to The Firs, please get in touch.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

These prices are only a guideline, please contact The Orchards Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Julie Beale (Manager)

Local Authority / Social Services

Admission Criteria

  • Referral/Assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (2)

Visiting

  • Protected mealtimes.

Parking

  • Car park to front of the home.

The Orchards Residential Home Reviews (67)

Total of 67, showing 61-67
9.9

The Orchards Residential Home has a Review Score of 9.9 (9.901) out of 10, based on 17 reviews in the last 2 years. Over all time The Orchards Residential Home has 67 reviews.

Overall Experience

  • 52
  • 12
  • 2
  • 1
  • 0

Date Published

67
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Overall Experience  Overall Experience 5.0 out of 5

Following visits to 8 other care home, the family chose the Orchards. From day one, we have found all staff so supporting and any request is never a problem.
The care home is very clean and never smells as several others did that we visited. I would recommend this care home to anyone.

Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you so much for taking the time to review us. We do have an excellent staff team at The Orchards! We are so glad to hear you are happy with the home and would recommend it.

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Overall Experience  Overall Experience 4.0 out of 5

Very good care was given for a temporary period of 3 weeks of respite care.
Given my father has the onset of dementia, the carers were very polite and considerate.

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Overall Experience  Overall Experience 4.0 out of 5

I personally find the care to be of outstanding quality. My father is well looked after and both myself and my sister are extremely happy to have our father living at The Orchards Residential Home.

Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you for taking the time to review us and for the kind words.
We are so glad your father is happy with us. Many thanks.

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Overall Experience  Overall Experience 4.0 out of 5

I have been very happy with the care my grandma has received while she has been in the care of The Orchards.

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Overall Experience  Overall Experience 5.0 out of 5

Very good terms with staff and management and treated with respect by all.
One person looks after maintenance with help from another person. Nothing is too much trouble for them. I visit the home every other day to see my partner so I do know how people are treated.

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Overall Experience  Overall Experience 3.0 out of 5

The staff are very caring and mum does lots of activities.

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Overall Experience  Overall Experience 5.0 out of 5

I cannot speak too highly of The Orchards. They may not be bristling with the plethora of processes and procedures that other homes may have but make no mistake, the care provided here is first class.
I have lots of experience here, my wife was a verifier in care for many years, my father spent the
last three years of his life in various homes before passing away with dementia and my mother is currently in care due to her dementia.

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Current Review Score: 9.9 (9.901)

Overview of Review Score

The Review Score of 9.9 (9.901) out of 10 for The Orchards Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.901 for The Orchards Residential Home is calculated as follows: ( (183 Excellents x 5) + (20 Goods x 4) ) ÷ 203 Ratings = 4.901

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Orchards Residential Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 17 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Feb 2024

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (3)

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Meet the Team (1)

Julie

Julie Beale

Job Title: Registered Manager

Joined: 2018

Julie originally trained as a nurse in Surrey before moving back to Swindon in 1987 after meeting her husband. She has over 30 years of nursing experience with the past 20 years in care homes as a nurse, a clinical lead, deputy manager and manager. She has numerous qualifications including RN2, Mentor - Northampton University, NVQ Assessor and Leadership and Management Level 5. Her passion is Elderly Care - especially
Dementia and End of Life care. Julie has a very open and honest approach and puts our residents first at all times giving compassion not only to our residents, but to their families as well.
She has an 'open door policy' and is a firm believer that the Orchards is our residents' home.
In her free time, she loves to spend time with family and friends, walk her dogs and read.

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