The Orchards Residential Home

1 Perry's Lane, Wroughton, Swindon SN4 9AX
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9.9 72 Reviews
  • The Orchards Residential Home, Swindon
Set in a peaceful location with leafy gardens and light-filled spaces, The Firs offers more than just a place to live – it’s a place to feel at ease. Residents can relax in the comfortable lounge, share time with others in the dining areas, or enjoy a quiet drink in the bar. With the scent of sea air drifting through the garden, the calm, unhurried rhythm of life here provides a true sense of retreat.

Each resident receives support tailored to their individual needs – whether for long-term care, respite stays, or recovery following a hospital visit. The care team is recognised not only for professional expertise, but also for warmth and thoughtful attention.

All bedrooms are en-suite, and there’s ample space to enjoy – from inviting communal lounges to the recently redesigned garden, featuring a pergola, greenhouse, and potting bench. The activities programme is inclusive and varied, offering something to suit every interest and energy level. Past favourites have included gala week bingo, ice cream in the sun, gardening club, creative crafts, and gentle reminiscence sessions.

Mealtimes are an occasion to enjoy, with seasonal dishes prepared by in-house chefs – nourishing, delicious, and made with care.

To learn more or arrange a visit to The Firs, please get in touch.
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Care Provided by The Orchards Residential Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1450
  • Self-Funded Residential Dementia Care: from £1450
  • RESPITE Self-Funded Residential Care: from £1450
  • RESPITE Self-Funded Residential Dementia Care: from £1450

These prices are only a guideline, please contact The Orchards Residential Home to find out the exact price for your requirements.

Contact The Orchards Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Orchards Residential Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Julie Beale (Manager)

Local Authority / Social Services

Admission Criteria

  • Referral/Assessment
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2017
  • Number of floors: 3

Room Information

  • Single Rooms (47)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (2)

Visiting

  • Protected mealtimes.

Parking

  • Car park to front of the home.

The Orchards Residential Home Reviews (72)

9.9

The Orchards Residential Home has a Review Score of 9.9 (9.916) out of 10, based on 20 reviews in the last 2 years.
Over all time The Orchards Residential Home has 72 reviews.

Overall Experience
  • 57
  • 12
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Date Published
  • 72
  • 10
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Reviewer Connection to The Orchards Residential Home
  • 23
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  • 1
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Total of 72, showing 61-72
Review from Maureen S (Niece of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The Orchards is one of the best care homes I have visited. The staff and management are unbelievably friendly and caring. Love the happy atmosphere.
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Review from Ann H (Friend of Resident) published on 15 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have no experience relating to safety etc or value for money or activities. I have been very impressed by the friendliness of staff and the welcome to visitors. There is a very good atmosphere and my friend (of 60+ years) seems happy and well cared for.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you for taking the time to review our service. We are so glad to hear your friend is happy at The Orchards.

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Review from Bryan E (Son of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum has been here for 15 months now and we have seen plenty of changes, from rooms to staff that are all very positive. I am very happy with The Orchards and always recommend them when asked. Most staff are very willing to answer any questions about mums care and health and are happy and smiley, that
fills me with confidence.
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Review from E W (Sister of Resident) published on 19 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care my sister has been provided with has been excellent.
This is a very pleasant care home and all staff have been helpful and caring.
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Review from Geraldine B (Sister of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My sister is rather frail, wheelchair-bound, on oxygen 24/7 and has onset dementia; so she needs a lot of care.
From day one, the staff at this home have been so kind and caring and the manageress has been wonderful, always there for my sister and her family, nothing is too much trouble. I cannot
find fault. My husband and I can now find some peace knowing that my sister is being well looked after in a kind and caring environment.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you for your lovely review. It is so nice to hear this positive feedback and we are so glad that your sister is happy at The Orchards.

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Review from P B (Brother-in-law of Resident) published on 4 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Following visits to 8 other care home, the family chose the Orchards. From day one, we have found all staff so supporting and any request is never a problem.
The care home is very clean and never smells as several others did that we visited. I would recommend this care home to anyone.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you so much for taking the time to review us. We do have an excellent staff team at The Orchards! We are so glad to hear you are happy with the home and would recommend it.

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Review from Vince N (Son of Resident) published on 18 March 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very good care was given for a temporary period of 3 weeks of respite care.
Given my father has the onset of dementia, the carers were very polite and considerate.
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Review from Don M (Son of Resident) published on 7 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I personally find the care to be of outstanding quality. My father is well looked after and both myself and my sister are extremely happy to have our father living at The Orchards Residential Home.
Reply from Liana Birkett, Director at The Orchards Residential Home

Thank you for taking the time to review us and for the kind words.
We are so glad your father is happy with us. Many thanks.

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Review from Catriona C (Granddaughter of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have been very happy with the care my grandma has received while she has been in the care of The Orchards.
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Review from Jean L (Partner of Resident) published on 21 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good terms with staff and management and treated with respect by all.
One person looks after maintenance with help from another person. Nothing is too much trouble for them. I visit the home every other day to see my partner so I do know how people are treated.
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Review from S S (Son of Resident) published on 27 July 2018 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
The staff are very caring and mum does lots of activities.
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Review from John W (Son-in-law of Resident) published on 11 June 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cannot speak too highly of The Orchards. They may not be bristling with the plethora of processes and procedures that other homes may have but make no mistake, the care provided here is first class.
I have lots of experience here, my wife was a verifier in care for many years, my father spent the
last three years of his life in various homes before passing away with dementia and my mother is currently in care due to her dementia.
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Current Review Score: 9.9 (9.916)

Overview of Review Score

The Review Score of 9.9 (9.916) out of 10 for The Orchards Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.916 for The Orchards Residential Home is calculated as follows: ( (219 Excellents x 5) + (20 Goods x 4) ) ÷ 239 Ratings = 4.916
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Orchards Residential Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Feb 2024

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Julie

Julie Beale

Job Title: Registered Manager Joined: 2018

Julie originally trained as a nurse in Surrey before moving back to Swindon in 1987 after meeting her husband. She has over 30 years of nursing experience with the past 20 years in care homes as a nurse, a clinical lead, deputy manager and manager. She has numerous qualifications including RN2, Mentor - Northampton University, NVQ Assessor and Leadership and Management Level 5. Her passion is Elderly Care - especially
Dementia and End of Life care. Julie has a very open and honest approach and puts our residents first at all times giving compassion not only to our residents, but to their families as well.
She has an 'open door policy' and is a firm believer that the Orchards is our residents' home.
In her free time, she loves to spend time with family and friends, walk her dogs and read.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Orchards Residential Home to verify any information. View our terms and conditions. The Orchards Residential Home has an Enhanced Service - more info.