Church Rose Nursing Home

8 Payton Road, Handsworth, Birmingham B21 0HP
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9.8 33 Reviews
  • Church Rose Nursing Home, Birmingham
Church Rose strive to provide care that promote respect, dignity, choice, individuality and privacy to residents.

They are registered to provide nursing care to older adults above 65 years of age. They provide nursing care to residents with various health problems such as CVA, COPD, PEG feeds, Parkinson’s Disease, High Blood Pressure, Diabetes, Dementia (where the nursing needs outweigh the dementia), loss of mobility etc.

Church Rose is a 42 bedded modern care facility in Handsworth conveniently located close to local amenities including GP surgery and places of worship. Access to major road network is close with the M5 being just over a mile away.

Bedrooms and communal areas have been designed and furnished to the highest standard utilizing professional expertise, bespoke materials with a blend of traditional and contemporary style. Every bedroom features an en-suite facility, the majority with wet rooms.

There is excellent outside space for the residents to have a stroll, involve themselves in some gardening or develop their own vegetable patch. Ample car par space is available at the front for visitors.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Mae Lacson (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • There are no restrictions on the visiting times but please avoid lunch and dinner times if possible.

Parking

  • There is ample care parking spaces at the Care Home

Church Rose Nursing Home Reviews (33)

9.8

Church Rose Nursing Home has a Review Score of 9.8 (9.779) out of 10, based on 11 reviews in the last 2 years.
Over all time Church Rose Nursing Home has 33 reviews.

Overall Experience
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Reviewer Connection to Church Rose Nursing Home
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Total of 33, showing 1-20
Review from J E (Niece of Resident) published on 18 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely and welcoming staff. Friendly atmosphere. A beautiful cake for my aunt's birthday, a compliment to the staff & chef.
Reply from Soni Atwal, Senior Customer Relations Manager at Church Rose Nursing Home

We would like to express our appreciation for you taking the time to leave such positive feedback. Your kind words mean a lot to our dedicated team who continuously strive to provide the highest quality care. Thank you.

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Review from M S (Daughter of Resident) published on 12 June 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad arrived at the home quite poorly, however, the care home have taken such good care of him. He is eating, looking healthier, happier and his quality of life has improved so much. The staff are amazing. Very caring and conscientious. They communicate with us really well. They monitor my dad really
thoroughly and act on his health so he's been making such huge improvements based on this. They spend time with him and play games and watch movies. We are so pleased as a family and could not have asked for a better home. Thank you for your excellence.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank You for your positive feedback. We will continue to provide care to maintain , if not, improve his quality of life with us. Your feedback is very much appreciated.

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Review from H L (Relative of Resident) published on 30 May 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A fabulous place for your loved one to reside at. All the staff are very caring, loving and very passionate looking after our loved one. He has thrived so much since moving here. We are so surprised and elated he has made such good progress. When he initially came here, was bed ridden but with the loving
care and attention, he has managed to become mobile again. We are forever grateful.
Reply from Soni Atwal, Senior Customer Relations Manager at Church Rose Nursing Home

Thank you for your feedback. We are delighted to hear that you are pleased with the care we are providing to your loved one here at Church Rose.

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Review from Trevor W (Brother of Resident) published on 13 May 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister in Law has been a resident at church Rose since May 23. She was in a poor state of health both physically and mentally and we did not expect her to be with us very long. We knew nothing about Church Rose but we were pleasantly surprised. We could only visit about every 6 weeks but they
let us know if she was not well. Sometimes when we visited they even gave us a lunch which was very nice of them and we enjoyed the food. The staff were always pleasant, talked to us in such a friendly way. when we arrived at the home we were always welcomed warmly. My sister in law passed away, quietly and gently last week, just before her 94th birthday. She had been well looked after and when we were told of her passing it was with care and respect. We want to say thank you to everyone at the home. You have been so good.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank You for a your kind feedback. We will always fondly remember her as part of our Church Rose family.

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Review from L B (Next of Kin) published on 3 April 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I rarely ever give excellent ratings in any survey so my good rating does not suggest any deficiency as I am very satisfied with almost everything in this care home. The two items assess as satisfactory would make no difference to my friend as she is not able to do much at all.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank You for your feedback and honest ratings. We appreciate your time.

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Review from Emma N (Daughter of Resident) published on 4 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has now been residing here for a month and I cannot thank the staff enough. The care so far of my dad has been brilliant. Everybody from the Manager to the nursing staff, catering staff, admin staff, cleaners, even the handy man are all so friendly and always welcome us with a smile. Dad is
really settled here and for us as a family it was a major thing finding the right home for him but glad to say this home is brilliant. We are always informed of any issues with dad and they have gone above and beyond to encourage him to join in with activities and include him (not just leave him lying in the bed like other places). I would just like to say well done to you all you have made this transition for the family really easy.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for your positive feedback. It matters to us that you and the family feel welcome. Our entire team will always strive to provide the care your dad deserve.

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Review from Tracy B (Daughter of Resident) published on 18 July 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic home. Dad sadly passed away mid June but lived here for over a year. He was happy living here and the staff treated him so well. I live in Scotland and the nursing home staff were excellent in providing updates and helped me to have calls with him when he could no longer call himself. They
listened to him when he was well and helped him to be independent still. It was very personalised care he received. They treated him with care and respect even in his last few days and were so kind to me and my family when he passed away. I couldn't have asked for a better place for my Dad to live and it was the first time in years that I didn't have to worry about him.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for your positive review. He is always remembered and part of our little family in Church Rose Nursing Home.

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Review from Russell R (Son of Resident) published on 10 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot speak more highly of the caring, compassionate nature of all the staff that work at Church Rose Nursing Home. They looked after my dad with dignity, love and the upmost care. They are a true credit to their manager, profession and themselves. I wish them and their families all the best life
can give and thank them from the bottom of my heart for the care they gave my dad and continue to give to others. God bless you all.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for your appreciation and kind words.

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Review from Andrea S (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am generally happy with the care my mum receives. the staff are always friendly, professional and helpful. They always speak to her as an adult.
The activities that are arranged by the activity co-ordinator are very good and my mum enjoys them.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank You very much for your honest and kind review.

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Review from Linda E (Daughter of Resident) published on 19 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Church Rose Nursing Home is the most caring, compassionate and welcoming place for your loved ones. The whole team are exceptional in their caring attitude and dedication to giving the best care. They treat my dad as if he was theirs even when he has displayed challenging behaviour. Care is delivered
with patience, professionalism and always with a smile and sense of humour. Communication with us as a family ensures we always know how Dad is. They are wonderful.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

We will continue to do what we know best, caring with dignity and respect. Thank You for your feedback and positive review.

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Review from Mair H (Resident) published on 16 November 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Living at Church Rose Nursing Home is very good for me. Staff are very helpful and pleasant. They make sure our rooms are clean. They provide home-cooked food. They make sure a nurse is available if we need one.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for sharing your experience living in Church Rose Nursing Home. We will continue to maintain our standards and in providing person-centred care.

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Review from J B (Daughter of Resident) published on 17 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The team at Church Rose are fantastic, from the staff who care for the residents, to the staff who cook and clean. They all know my dad's name and they always interact with him, even if only passing. My dad is always dressed and clean and with the other residents in the lounge. He enjoys the food and
entertainment provided. I can't thank the team enough for their care and support they show my dad. I would definitely recommend this care home to anyone. Thank you.
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Review from Patricia K (Daughter of Resident) published on 23 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been in the care of Church Rose Nursing Home, Handsworth since January 20th. The care he receives is excellent. The home is always clean and fresh and my father is kept the same. My father loves the food too. The manager and her team are fantastic. Church Rose has a home-from-home feel
and the staff are really interested in my father and his well-being. As a family, we are very grateful and have just been to their coronation celebration party. My father and I thoroughly enjoyed it with the local school singing to us and I sampled the food - lovely. My father has settled in and is a part of the Church Rose family now. Thank you.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for your kind words and positive review. He is definitely a part of our family now and we are pleased that he settled in well and is mostly happy in our care. We are planning for more outdoor activities and parties and we look forward to having you join your dad and us again.

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Review from Peter A (Son of Resident) published on 16 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Church Rose Nursing Home has been looking after my mum since September 2022 and her care has been excellent. The staff are very welcoming and friendly and go out of their way to help. The nursing staff are on the ball with any problems which are dealt with quickly - district nurses and doctors are soon
on hand if needed. The manager is super and very proactive. The home is very clean and well-presented.
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Review from Jenny L (Daughter of Resident) published on 30 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
It has been hard for me to place my mum into a care home but I have been pleasantly surprised with the care, commitment and welcoming environment I have found at Church Rose Nursing Home. The staff are always friendly and welcoming, willing to help my mum with all of her care needs. This has really
helped Mum to settle in well, she is happy, always clean, putting on weight and looks forward to spending time in the residence room. Christmas was the first time Mum was not around family but the staff went out of their way to make it a special time for her. The atmosphere is always calm and the staff are always smiling. I always receive a friendly welcome and the manager is always available if I have anything to discuss with her. Mum's room is warm and welcoming and near the nursing station due to her medical conditions, this has put my mind at rest that I know Mum only has to push a button and someone is there to ensure she is safe. I would recommend Church Rose and its wonderful staff.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you very much for your kind review and appreciation. We will continue in providing the best and quality care she deserves.

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Review from Johanna R (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Well, quite simply the attention to care, welfare etc. to my amazing mum has not changed. This home is run by pure angels, the dedication to ensuring Mum is clean, fed, happy and, as much as a 98-year-old can be, in the best of health.
For me, I am always greeted with warmth and sincerity, if I have
any worries about Mum then I am never afraid to ask as I am always reassured and explained to about her conditions.
I would have no hesitation in referring Church Rose Nursing Home to any relative facing the fact that a loved one may need nursing care, after all, when you really love someone you want the best and that could only be the manager and her wonderful staff.
Thank you for all you do.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you for your kind words and appreciation. Our main goal is to ensure she maintains, if not, improves her quality of life and give you peace of mind that your relative is looked after with compassion and dignity. She is happy, it shows.

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Review from S K (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care delivered to my family member, I would go as far as to say the care given is what has helped to keep him alive.
The staff are always polite and happy to help if needed. Communication is generally good.
I would like to say how supported I have felt by one member of staff
who will go above and beyond to help.
So glad we placed our relative in this home.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank you for your review. I will share your positive feedback with my team and we will continue to maintain our standards.

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Review from L F (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased Mum was in Church Rose Nursing Home for about three years until she died recently before Christmas. The staff are amazing and treat Mum with utmost respect and kindness. I live abroad and on the occasions I visited the home the staff were always helpful and obliging, offering us cups
of tea and biscuits. If Mum was not well they would contact us and keep us up to date with her progress. Everywhere was very clean and Mum always smelt nice. I have only positive things to say about Church Rose. Thank you again.
Reply from Mae Lacson, Manager at Church Rose Nursing Home

Thank You very much for your kind words and appreciation. We will always find ways to reach family members no matter the distance. I am glad you had quality moments with your mum before her peaceful death. We will always fondly remember her.

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Review from Paul A (Partner of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been coming to the nursing home for over a year now and the boys and girls do a great job. My girl is well looked after, they all love her, how cool is that? 70 next month and the party is on, wow! You won't get a better place, it's like a hero's welcome every time I come to see my girl. Respect
to the staff!
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Review from E P (Nephew of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the service and care provided by Church Rose for our dear aunt who has been a service user since January of this year. Just upsetting not being able to visit and spend time with a loved one during Covid-19.
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Current Review Score: 9.8 (9.779)

Overview of Review Score

The Review Score of 9.8 (9.779) out of 10 for Church Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.779 for Church Rose Nursing Home is calculated as follows: ( (104 Excellents x 5) + (25 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 131 Ratings = 4.779
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church Rose Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 11 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Mae Ann

Mae Ann Lacson

Job Title: Home Manager Joined: 2018

I am a registered nurse for 17 years and been in Macc Care for 4 years. i have been promoted as Home Manager for Church Rose.

Thomas

Thomas Masih

Job Title: Head Chef Joined: 2010

I have been working as the Head Chef at Macc Care for 12 years and love every part of my job. I do daily visits to each of our residents to ask their meal preference.

Beverley

Beverley Brown

Job Title: Wellbeing Coordinator Joined: 2013

I have been with Macc Care for over 9 years and enjoy organising entertainment for our residents, arts and crafts workshops and especially on special celebrations we like to dress up to have a wonderful time.

Ekta

Ekta Rani

Job Title: Head Housekeeper Joined: 2016

I have been with Macc Care for 6 years and love working at Church Rose Care Home.

Frequently Asked Questions about Church Rose Nursing Home

What types of Care is Church Rose Nursing Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church Rose Nursing Home have?

There are 48 Single Rooms.

What are the Facilities & Services at Church Rose Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church Rose Nursing Home to the centre of Birmingham?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church Rose Nursing Home to verify any information. View our terms and conditions. Church Rose Nursing Home has an Enhanced Service - more info.