Church Rose Nursing Home

My sister in Law has been a resident at church Rose since May 23. She was in a poor state of health both physically and mentally and we did not expect her to be with us very long. We knew nothing about Church Rose but we were pleasantly surprised. We could only visit about every 6 weeks but they let us know if she was not well. Sometimes when we visited they even gave us a lunch which was very nice of them and we enjoyed the food. The staff were always pleasant, talked to us in such a friendly way. when we arrived at the home we were always welcomed warmly. My sister in law passed away, quietly and gently last week, just before her 94th birthday. She had been well looked after and when we were told of her passing it was with care and respect. We want to say thank you to everyone at the home. You have been so good.

I rarely ever give excellent ratings in any survey so my good rating does not suggest any deficiency as I am very satisfied with almost everything in this care home. The two items assess as satisfactory would make no difference to my friend as she is not able to do much at all.

My dad has now been residing here for a month and I cannot thank the staff enough. The care so far of my dad has been brilliant. Everybody from the Manager to the nursing staff, catering staff, admin staff, cleaners, even the handy man are all so friendly and always welcome us with a smile. Dad is really settled here and for us as a family it was a major thing finding the right home for him but glad to say this home is brilliant. We are always informed of any issues with dad and they have gone above and beyond to encourage him to join in with activities and include him (not just leave him lying in the bed like other places). I would just like to say well done to you all you have made this transition for the family really easy.

Fantastic home. Dad sadly passed away mid June but lived here for over a year. He was happy living here and the staff treated him so well. I live in Scotland and the nursing home staff were excellent in providing updates and helped me to have calls with him when he could no longer call himself. They listened to him when he was well and helped him to be independent still. It was very personalised care he received. They treated him with care and respect even in his last few days and were so kind to me and my family when he passed away. I couldn't have asked for a better place for my Dad to live and it was the first time in years that I didn't have to worry about him.

I cannot speak more highly of the caring, compassionate nature of all the staff that work at Church Rose Nursing Home. They looked after my dad with dignity, love and the upmost care. They are a true credit to their manager, profession and themselves. I wish them and their families all the best life can give and thank them from the bottom of my heart for the care they gave my dad and continue to give to others. God bless you all.

The activities that are arranged by the activity co-ordinator are very good and my mum enjoys them.

Church Rose Nursing Home is the most caring, compassionate and welcoming place for your loved ones. The whole team are exceptional in their caring attitude and dedication to giving the best care. They treat my dad as if he was theirs even when he has displayed challenging behaviour. Care is delivered with patience, professionalism and always with a smile and sense of humour. Communication with us as a family ensures we always know how Dad is. They are wonderful.

Living at Church Rose Nursing Home is very good for me. Staff are very helpful and pleasant. They make sure our rooms are clean. They provide home-cooked food. They make sure a nurse is available if we need one.

The team at Church Rose are fantastic, from the staff who care for the residents, to the staff who cook and clean. They all know my dad's name and they always interact with him, even if only passing. My dad is always dressed and clean and with the other residents in the lounge. He enjoys the food and entertainment provided. I can't thank the team enough for their care and support they show my dad. I would definitely recommend this care home to anyone. Thank you.

My father has been in the care of Church Rose Nursing Home, Handsworth since January 20th. The care he receives is excellent. The home is always clean and fresh and my father is kept the same. My father loves the food too. The manager and her team are fantastic. Church Rose has a home-from-home feel and the staff are really interested in my father and his well-being. As a family, we are very grateful and have just been to their coronation celebration party. My father and I thoroughly enjoyed it with the local school singing to us and I sampled the food - lovely. My father has settled in and is a part of the Church Rose family now. Thank you.

Church Rose Nursing Home has been looking after my mum since September 2022 and her care has been excellent. The staff are very welcoming and friendly and go out of their way to help. The nursing staff are on the ball with any problems which are dealt with quickly - district nurses and doctors are soon on hand if needed. The manager is super and very proactive. The home is very clean and well-presented.

It has been hard for me to place my mum into a care home but I have been pleasantly surprised with the care, commitment and welcoming environment I have found at Church Rose Nursing Home. The staff are always friendly and welcoming, willing to help my mum with all of her care needs. This has really helped Mum to settle in well, she is happy, always clean, putting on weight and looks forward to spending time in the residence room. Christmas was the first time Mum was not around family but the staff went out of their way to make it a special time for her. The atmosphere is always calm and the staff are always smiling. I always receive a friendly welcome and the manager is always available if I have anything to discuss with her. Mum's room is warm and welcoming and near the nursing station due to her medical conditions, this has put my mind at rest that I know Mum only has to push a button and someone is there to ensure she is safe. I would recommend Church Rose and its wonderful staff.

Thank you for all you do.

So glad we placed our relative in this home.

I am so pleased Mum was in Church Rose Nursing Home for about three years until she died recently before Christmas. The staff are amazing and treat Mum with utmost respect and kindness. I live abroad and on the occasions I visited the home the staff were always helpful and obliging, offering us cups of tea and biscuits. If Mum was not well they would contact us and keep us up to date with her progress. Everywhere was very clean and Mum always smelt nice. I have only positive things to say about Church Rose. Thank you again.

I've been coming to the nursing home for over a year now and the boys and girls do a great job. My girl is well looked after, they all love her, how cool is that? 70 next month and the party is on, wow! You won't get a better place, it's like a hero's welcome every time I come to see my girl. Respect to the staff!

Happy with the service and care provided by Church Rose for our dear aunt who has been a service user since January of this year. Just upsetting not being able to visit and spend time with a loved one during Covid-19.

An excellent nursing home with good food, facilities and excellent, caring staff. Would definitely recommend.

I am pleased with the way everything is going. I can't complain.

Staff always cheery and welcoming on arrival. Mothers room is pleasant but quite small, and it feels isolated as it's at the end of the corridor, so she doesn't see much activity. No chair available for visitors to sit down sometimes.