Church Rose Nursing Home

8 Payton Road, Handsworth, Birmingham B21 0HP
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9.7 37 Reviews
  • Church Rose Nursing Home, Birmingham
Church Rose strive to provide care that promote respect, dignity, choice, individuality and privacy to residents.

They are registered to provide nursing care to older adults above 65 years of age. They provide nursing care to residents with various health problems such as CVA, COPD, PEG feeds, Parkinson’s Disease, High Blood Pressure, Diabetes, Dementia (where the nursing needs outweigh the dementia), loss of mobility etc.

Church Rose is a 42 bedded modern care facility in Handsworth conveniently located close to local amenities including GP surgery and places of worship. Access to major road network is close with the M5 being just over a mile away.

Bedrooms and communal areas have been designed and furnished to the highest standard utilizing professional expertise, bespoke materials with a blend of traditional and contemporary style. Every bedroom features an en-suite facility, the majority with wet rooms.

There is excellent outside space for the residents to have a stroll, involve themselves in some gardening or develop their own vegetable patch. Ample car par space is available at the front for visitors.
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Care Provided by Church Rose Nursing Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Nursing fees is the cost as quoted plus FNC
Sundry items such as hairdressing and beauty therapies, chiropody, dentistry, private prescriptions, dry cleaning, toiletries, etc, are not included in our weekly fee
Fees include all personal and nursing care, accommodation, food, drinks, snacks, laundry, bed linen & towels, in-house activities and utilities.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in Charge

  • Mae Lacson (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015
  • Number of floors: 2

Room Information

  • Single Rooms (48)

Visiting

  • There are no restrictions on the visiting times but please avoid lunch and dinner times if possible.

Parking

  • There is ample care parking spaces at the Care Home

Church Rose Nursing Home Reviews (37)

9.7

Church Rose Nursing Home has a Review Score of 9.7 (9.737) out of 10, based on 15 reviews in the last 2 years.
Over all time Church Rose Nursing Home has 37 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Church Rose Nursing Home
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Total of 37, showing 21-37
Review from S K (Daughter of Resident) published on 20 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very happy with the care delivered to my family member, I would go as far as to say the care given is what has helped to keep him alive.
The staff are always polite and happy to help if needed. Communication is generally good.
I would like to say how supported I have felt by one member of staff
who will go above and beyond to help.
So glad we placed our relative in this home.
Reply from Mae Lacson, Manager at Church Rose Nursing Home
Thank you for your review. I will share your positive feedback with my team and we will continue to maintain our standards.
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Review from L F (Daughter of Resident) published on 19 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased Mum was in Church Rose Nursing Home for about three years until she died recently before Christmas. The staff are amazing and treat Mum with utmost respect and kindness. I live abroad and on the occasions I visited the home the staff were always helpful and obliging, offering us cups
of tea and biscuits. If Mum was not well they would contact us and keep us up to date with her progress. Everywhere was very clean and Mum always smelt nice. I have only positive things to say about Church Rose. Thank you again.
Reply from Mae Lacson, Manager at Church Rose Nursing Home
Thank You very much for your kind words and appreciation. We will always find ways to reach family members no matter the distance. I am glad you had quality moments with your mum before her peaceful…read more
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Review from Paul A (Partner of Resident) published on 1 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I've been coming to the nursing home for over a year now and the boys and girls do a great job. My girl is well looked after, they all love her, how cool is that? 70 next month and the party is on, wow! You won't get a better place, it's like a hero's welcome every time I come to see my girl. Respect
to the staff!
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Review from E P (Nephew of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Happy with the service and care provided by Church Rose for our dear aunt who has been a service user since January of this year. Just upsetting not being able to visit and spend time with a loved one during Covid-19.
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Review from M R (Son of Resident) published on 12 November 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent nursing home with good food, facilities and excellent, caring staff. Would definitely recommend.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you for sending such a wonderful review, we all really appreciate your kind words and the five-star rating. Hopefully, it will not be too long before we can welcome you back into the home. Kind…read more
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Review from Jimmy B (Friend of Resident) published on 11 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am pleased with the way everything is going. I can't complain.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you for taking the time to submit a review and for your positive comments. It is very much appreciated and we look forward to welcoming you back into the home very soon. Kind regards.
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Review from M R (Son of Resident) published on 4 September 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff always cheery and welcoming on arrival. Mothers room is pleasant but quite small, and it feels isolated as it's at the end of the corridor, so she doesn't see much activity. No chair available for visitors to sit down sometimes.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you for taking the time to send a review, all the team at Church Rose appreciate your positive comments and ratings. Our rooms do vary in size and style, so if you would like to get in touch, we…read more
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Review from I C (Nephew of Resident) published on 28 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent service/care.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you for taking the time to review the home it is much appreciated. It is a pleasure to see such high scores and our team continues to work hard to build on our successes and to make continuous…read more
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Review from G P (Son of Resident) published on 24 August 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Church Rose Residential/Nursing Home is very clean and tidy. I am very pleased with the level of care my father currently receives. The staff are very friendly and keep me up to date with my fathers wellbeing. The staff here do a very good job of caring for the residents.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you for your kind words they are much appreciated. It is a pleasure to look after your father, and the team here at Church Rose look forward to welcoming you back into the home as soon as we are…read more
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Review from E C (Daughter of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad was sent here after being transferred from another nursing home. I wasn't very happy about this at first as I wasn't consulted. But Dad seems very happy and content here. The staff are lovely and very friendly and caring and have kept us in touch with Dad with video calls and have sent photos.
Reply from Carol Sabell, Manager at Church Rose Nursing Home
Thank you so much for taking the time to send a review, we all appreciate your kind words. Dad has become a very popular addition to the Church Rose 'family' and keeps us all entertained. We are…read more
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Review from Cathy M (Daughter of Resident) published on 25 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum has been a resident at Church Rose Care Home since July 2018 and has significant nursing and dementia needs. We have only positive reviews and comments to leave here, for all aspects of Mum's care and the environment that she lives in. We are unable to visit as frequently as we would like, resulting
in only weekly visits, but our guilt and worry are assuaged by the marvellous care that mum receives.
We visit at irregular times of the week, never giving notice of our arrival, and there has never once been an occasion to cause us to worry or concern. We've never heard anyone say, or do, anything unpleasant or negative to any resident (or each other) and there's a calm, happy atmosphere throughout. The nurses are amazing too and respond quickly to any changes to needs. They're persistent in chasing up external resources and services, and we are hugely grateful for the care that Mum has received since being here. We whole-heartedly recommend Church Rose to anyone and their families
Reply from Navjot Hanspal, Executive asistant at Church Rose Nursing Home
Thank you for your kind words and we aim to provide the best care to our residents.
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Review from Maria J (Regular Volunteer) published on 20 December 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Currently volunteering here friendly staff and service users enjoy volunteering here such a friendly environment and atmosphere thanks for having me.
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Review from Helen A (Daughter of Resident) published on 9 November 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
We, as a family, have very warm feelings towards Church Rose and are so grateful for the love and individual care that dad was shown over the past few difficult months. We have only just lost him, so this is hard to write, but there was clearly genuine affection for him and despite his agitation at
times, he also had quality times with the people here, dancing, sharing memories etc. All the people in the home - receptionists, carers, kitchen staff, cleaners, managers, of course - great leadership - have been welcoming and interested when we have visited dad. So thank you so much to everyone for all your efforts in the last phase of dad's life.
Reply from Gregory Zhuwao, Manager at Church Rose Nursing Home
Thank you very much Helen. We all dearly miss your dad, our reception area is not going to be the same- all the intelligent conversations and dances. Our thoughts and prayers are with you at these…read more
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Review from Reetu B (Friend of Resident) published on 31 August 2018 Submitted via Website • Report
Overall Experience 4.0 out of 5
Highly recommend Church Rose Nursing Home. Very friendly staff. Food quality is excellent. Very good service. If you really love your elders/beloved ones then try Church Rose Nursing Home first, I am sure you will be NOT disappointed.
Reply from Gregory Zhuwao, Manager at Church Rose Nursing Home
Thank you Reetu for your observation and kind words.
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Review from K D (Wife of Resident) published on 2 November 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have filled this out on my husband's behalf. The staff are all lovely in the home but it does need a good refurbishment, but we, my family and I are happy to have my husband there, as it is near to home and we don't feel afraid to approach the staff if we have a problem.
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Review from Susan H (Power of Attorney of Resident) published on 1 November 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care provided for our relative. The staff are also very kind and understanding to us. Our relative is always clean and his room kept tidy, clothes nicely washed and put away.
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Review from Rhona G (Daughter-in-law of Resident) published on 27 October 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The person in question has received excellent care.
She is constantly visited by her family to ensure the care is constant.
So far the staff has been very good from what we can see therefore have no complaints.
We are satisfied.
Reply from Gregory Zhuwao, Home Manager at Church Rose Nursing Home
Thank you very much Rhona for your positive feedback.
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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Church Rose Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.737 for Church Rose Nursing Home is calculated as follows: ( (134 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 179 Ratings = 4.737
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church Rose Nursing Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 15 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall Requires improvement

  • Caring Good
  • Effective Requires improvement
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (4)

Mae Ann

Mae Ann Lacson

Job Title: Home Manager Joined: 2018

I am a registered nurse for 17 years and been in Macc Care for 4 years. i have been promoted as Home Manager for Church Rose.

Thomas

Thomas Masih

Job Title: Head Chef Joined: 2010

I have been working as the Head Chef at Macc Care for 12 years and love every part of my job. I do daily visits to each of our residents to ask their meal preference.

Beverley

Beverley Brown

Job Title: Wellbeing Coordinator Joined: 2013

I have been with Macc Care for over 9 years and enjoy organising entertainment for our residents, arts and crafts workshops and especially on special celebrations we like to dress up to have a wonderful time.

Ekta

Ekta Rani

Job Title: Head Housekeeper Joined: 2016

I have been with Macc Care for 6 years and love working at Church Rose Care Home.

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