Greville House

We are delighted that, my aunt has settled so well into Greville House. She arrived at the beginning of December 2025 for respite with a view to a permanent place. Within a couple of weeks she had decided to stay. The management and staff could not be friendlier or more caring.

Greville House is a lovely welcoming environment. Mum is very happy there and she is being very well looked after. The staff always make you feel welcome. The home is clean warm and has a lovely garden. We had noticed a marked improvement is Mum's health and state of mind since she moved to Greville House. The food and activities are very good.

Every staff member is always happy and polite. They all care for my mum with compasion and dignity and everything they do is for all the residents. The activities, food, singers etc are always amazing. My mum is so so happy and thats all down to the care and love she gets everyday. Thank you.

Greville House is an outstanding residential home where the needs of the the residents are met to a high standard. The staff are friendly, kind and caring. My mother's care is amazing. Her room and surroundings are excellent and there is always something going on. This is a home from home. The chef is amazing and provides excellent quality and nutritious food.

My mother has been a resident for about 18 months. It's our first experience in this arena and you hear about some of the horror stories. But we found Greville house just like a home from home. Good home cooked food, clean and are constantly improving the place. The staff are just excellent. We have not had one issue in the time my mother has been a resident

Nothing is too much trouble overalls one word "SPOILT"

Greville House is a lovely warm and welcoming environment. As a relative and visitor we are always welcomed by staff and made to feel at home. My relative is very happy here and the standard of care he is receiving is excellent.

Very pleased with the quality of the care my mother receives She has gained in confidence and has gained weight She enters into the activities and enjoys being with the other residence She has a lovely ground floor room Staff are very supportive of her and always welcome us when we visit offering drinks and chatting with us We have updated on my mother's welfare and always support medical appointments at the home very pleased and have recommended home to other

We're very happy with Greville House. Mom receives excellent care, we know that she is safe and well looked after. All of the staff are kind and welcoming. The facilities are great, everywhere feels clean and cared for.

A really lovely care home- mum is so happy & well looked after. All the staff go that extra mile with mum & her visitors. It's a pleasure to visit & quite often I get involved with the activities- love the bingo.

My mothers overall care is outstanding nothing is too much for the staff. They have given fantastic support since her return from hospital in January. Facilities are excellent and the food is of very high quality. Her room is clean, tidy and well decorated. Bathroom/shower facilities very good. Always a nice relaxed atmosphere in the home, and staff always friendly.

Nothing I have asked for has been refused everything is freely discussed with both junior and senior staff everyone is approachable

I was so glad I found Greville House when I needed care for Dad. Dad was very independent before he had a fall in March 2024 leaving him needing respite 24-hour care. I looked at many care homes but Greville House had the right feel being homely and not too big. My meeting with the manager put my mind at ease and left me confident Dad's needs would be met. During Dad's stay at times it was difficult as he really did not accept being in a care home setting, but realised he needed 24-hour care, especially help in the night. Dad got to know all the staff who have been so kind and caring, treating him with respect and dignity and doing their utmost for him. I do not believe Dad would have been in the position to have gone home without Greville House's care as his health conditions have improved. I am grateful to them for helping me work out a safe transfer home for Dad with a door open if it did not work. We know who to contact if residential care is needed again!

The environment feels very much like a home, not a care home and I am so grateful to all of the lovely people that work there for persevering and helping me sort out the care we need for him. From my perspective, Greville House is just the right size, to feel safe and comforting. There are lots of bigger care homes and for me, bigger locations can mean less meaningful interactions and relationships as you see more people and less of the same familiar faces. So all in all great work Greville House team keep doing what you are doing, I can't thank you enough.

Thank you to all those who clean Mum's room and help keep her plants alive, those who cook individual meals for her, care and sing with her and continue to keep her best interests at heart.

For their continued care and support.

My Mum has had a few stays in the hospital and after each return to the home, she has been looked after and cared for so well. The staff, management, and team are amazing. Also, the care and treatment we as a family have had has been amazing. Greville House is a wonderful care home and we are so pleased we found this home. Thank you.

I actually love coming to visit her now and the worry and stress is now diminishing.

I visited my friend who was in Greville for respite care, I was very impressed from the minute I was greeted at the front door by a very pleasant carer to when I left! The home was clean, warm, tastefully furnished/decorated and very inviting. My friend was very happy with all aspects of Greville especially the good tasty food and wonderful carers. Praise indeed.

I honestly can't fault Greville House.