Greville House

My mother stayed at Greville House for respite care and was looked after really well. The staff took great care of her. There are plenty of activities taking place, and the facilities are very good. I had peace of mind that she was safe during her stay.

Thank you for the care so far given.

Sadly mother was only there for two weeks. All the personal reviews were good and we were pleased that a place for mother was found. Mother settled in during her short stay, the home was well-run and certainly fulfilled our expectations. It is very sad that mother passed away before she could reap the benefits that her stay, I'm sure, would have provided.

Communication between the Management and ourselves regarding Mom's health was first class.

Placing Mum at Greville House has been a wholly positive experience from the outset. Having lived alone until 97 years of age, the decision to go into residential care was not easy. The staff at Greville House have been efficient, friendly, welcoming and reassuring, from management to carers. They have ensured the transition has been a pleasant and trouble-free process, treating us as if we were family, which I suppose in a way we now are.

Greville House has proved to be an oasis of calm in a difficult period in our lives. The surroundings are comfortable and the staff are cheerful and friendly. The management are great at supporting and arranging hospital appointments and keeping the family informed on everything to do with Mum. Overall, we are very happy with the home and the staff.

Mum has Alzheimer's dementia and went to Greville House as respite when we had to leave the country for a couple of weeks. We were nervous and she was nervous, but everyone is so welcoming and genuinely caring. The management couldn't do enough for Mum and she (although naturally anxious and frightened due to her condition) seemed to make friends. In the end, she stayed for an extra week and began to settle. We are currently making arrangements for her to stay for another period, with a view to 24-hour care.

Greville House is a caring home. The staff are also caring about their clients. The home is always clean and the person we visit is always happy and talks well of the staff. The home's food always smells good when being cooked.

My mother has been resident of this home since April. She is content and comfortable and well looked after. Staff are friendly and helpful and any problems are swiftly dealt with. I would recommend this care home.

Mum has settled well at Greville House. The staff are very caring and friendly and have really got to know Mum. Nothing seems to be too much trouble. They always try their best to accommodate her needs and wishes.

I was a resident for two weeks, November 3rd - November 17th. I was comfortable and happy. I was looked after during my stay.

It was a very challenging time when my mother first moved into this lovely care home. The staff, especially the manager, have been extremely supportive and kind to help make this difficult and traumatic transition for my mum. I am also very grateful for the support the staff have extended to me. Thank you.

Under very difficult circumstances the care my mother received at Greville House was outstanding! Nothing was ever too much trouble for them and they did their utmost to support her and her family at all times. The management is excellent and they kept us informed at all stages of my mom's care, clearly explaining the decisions they were making. The carers also were fantastic and very patient with her. I would highly recommend anyone who has to place a relative in care to try Greville House!

I am very pleased with every aspect of my mum's care. Mum never wanted to go into care but she settled in very well and would never want to leave now. She trusts the staff and they give her everything she needs.

My Mom has complex eating issues, very unsteady on her legs and was very anxious plus very depressed after a stay in hospital in the middle of a pandemic. I contacted Greville care home as my aunties were residents and I wasn't sure they had any vacancies. The home were happy to take Mom at this time for rehabilitation and respite in August 2020. In September my Mom became a permanent resident and is now very happy and her eating issues have eased and she is full of life. I am so pleased to see the improvements of my Mom's health and outlook on life in such a lovely friendly home.

Very homely environment like an old fashioned residential hotel. My mother likes the fact that it is ladies only. The staff are very caring and helpful. My only reservation would be that my mother doesn't find the activities very stimulating.

Words are barely enough to express how wonderful all Greville House staff are. Mum has been very poorly but the staff have welcomed her back from hospital and through their care and support she has made really good progress. She continues to need medical care from the district nursing team, but the staff at Greville House do everything possible to make sure Mum is comfortable and looked after. I know Mum feels the same and she views GrevilleHouse as her home. We could not wish for better care for Mum. A huge thank you to the whole team.

The home is of modest size, homely, professionally run, nothing to much trouble for the staff, with high standards maintained.

It was difficult at first she was obviously missing her home, we had tears but throughout all of the settling in period the staff and management were so supportive to my mom and reassuring to the family. She is now very content at Greville House, they maintain her personal standards she always has a clean room, clothes, and bed linen. She enjoys good food, there are activities every week and she is never lonely. I know that she is extremely well cared for. Throughout the Covid crisis, the staff and management have been amazing as always. I too feel like part of the family at Greville House.

Just one final thank you from my family for the kindness and support that we received so freely from you throughout.