Holmpark

212 Hagley Road, Edgbaston, Birmingham B16 9PH
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9.4 51 Reviews
  • Holmpark, Birmingham
Anchor’s Holmpark in Edgbaston provides quality care and facilities within a comfortable and friendly environment and continues to welcome new residents. Older people living at Holmpark receive tailored care to suit individual needs and enhance quality of life.

Dementia care is available and Anchor provides on-going dementia training for its care staff to ensure they provide the highest quality of care. Each resident has a detailed care plan, designed by the care team and loved ones, to ensure each individual’s health and care needs are continually met.

Holmpark is part of Anchor who is the largest not-for-profit provider of housing and care to older people in England, with more than 60 years of experience in the sector.

They reinvest the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service that surpasses customers’ expectations.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Residential Dementia Care: from £1125
  • RESPITE Self-Funded Residential Care: from £1125
  • RESPITE Self-Funded Residential Dementia Care: from £1125

Colleagues at Holmpark will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Holmpark to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nissy Varughese (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Holmpark directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Holmpark.

Parking

  • Onsite parking is available, including disabled spaces.

Total of 51, showing 1-20
9.4

Holmpark has a Review Score of 9.4 (9.414) out of 10, based on 23 reviews in the last 2 years. Over all time Holmpark has 51 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

Fantastic overall. Super friendly staff. My dad looks well and happy.
I can not be more grateful. It is indeed a very difficult situation for all the family, but we believe that the team are doing their best for all the residents.

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Overall Experience  Overall Experience 5.0 out of 5

1) extremely caring staff
2) security/safety surrounding area
3) value for money
4) accessible and/or facilities operating hours
As a son was not feeling well.. knowing that my dad was going to be cared by strangers'. But, all my concerns vanished when I first went visiting my dad. I felt tremendously
welcomed and was very impressed with the facilities and above all with the professionalism of the personnel/staff service. there is deep sense of compassion within community.
Overall, highly skilled staff.

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Overall Experience  Overall Experience 3.0 out of 5

While the general cleaning is not too bad could do with more cleaning staff. Work days are very good, then at weekends the standard drops.

Reply from Nissy Varughese, Home Manager at Holmpark

Thank you for taking the time to leave a review. Our aim is to provide top quality, tailored care in a warm and homely environment, so we are really pleased you have rated our Facilities and Care / Support 4-stars. Following our previous discussions, we have been working on improving rota's and growing the cleaning team. My door is always open should you have any questions or concerns at any time.

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Overall Experience  Overall Experience 5.0 out of 5

Holmpark is very friendly and understanding towards the residents. Each resident has their own difficulties but the staff are able to attend their happiness.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent service and care, all the staff and carers are so nice and welcoming. I can see the carers take pride in the caring of the residents and facilities are kept clean and tidy. My only issue is the laundry can get mixed up and clothes go missing.

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Overall Experience  Overall Experience 5.0 out of 5

Staff very friendly and mother well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

My mother receives excellent care and she has Alzheimer's, at times she can be hard work but all the staff provide good care to my mother and are highly experienced. I'm happy that my mother does get included in this they do in the care home and she has her hair cut regularly. We're satisfied that my
mother is in good hands, Thanks to all the carers at Holmpark.

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Overall Experience  Overall Experience 4.0 out of 5

My friend has been at Holmpark for a couple of years now and has always been well looked after, is happy and settled. The staff take care to get to know the residents and there is a pleasant atmosphere around the home. Residents are free to spend their time in the lounge or in their own rooms and in
the summer can also use the garden with supervision. My friend always enjoys the food at mealtimes and sometimes there are extra snacks in the afternoon which residents enjoy. The managers are pleasant, obliging and helpful as are the admin staff. The home is clean and well maintained. People work well as a team. The building is a converted house and it maintains something of a homely feel. It is easily accessible by bus and car from Birmingham city centre and has adequate parking space for visitors who are welcome at most times. From time to time there are special events and also regular meetings for relatives and families where ideas can be put forward for activities or new ideas.

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Overall Experience  Overall Experience 5.0 out of 5

I have found the staff to be accommodating treating my cousin with dignity and respect.

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Overall Experience  Overall Experience 5.0 out of 5

My mother is very happy in Holmpark since she has been there. My mother has been there since 2019, I have never seen her so happy. Thank you to all of it.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy with all the care given to my brother. My brother has been here a while now. Staff are helpful and welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I am happy with all care given to my cousin. Staff are friendly.

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Overall Experience  Overall Experience 5.0 out of 5

Rooms are lovely and clean. Staff are extremely friendly, always ready to listen and respond to suggestions if they can be met. Over the months I have seen excellent interaction with residents and my mum.
At least I can relax, having peace of mind, knowing my mum loves the staff and they love her.
Plus she is safe.
I would certainly recommend it to others.

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Overall Experience  Overall Experience 4.0 out of 5

My husband spent almost three weeks at this home and has no regrets. He was treated properly and had peace and quiet time from home. Staff were ok, they treated my husband well. The food was very good. I would recommend this place to anyone. I say thanks to everyone that I came across.

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Overall Experience  Overall Experience 4.0 out of 5

He seems happy with most things and is having a wonderful time.

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Overall Experience  Overall Experience 3.0 out of 5

My mum is happy at this care home but I do feel that the building is not looked after enough.
I was told that I shouldn't use one of the lifts as it keeps getting stuck with people inside it!
I also feel that there is a lack of stimulus for the residents. Not enough activities for them. For example,
in June 2024, there was no recognition of the D-Day 80th Anniversary, no bunting etc. How boring just to sit and watch TV all day!

Reply from Nissy Varughese, Manager at Holmpark

Thank you for taking the time to review Holmpark. We are pleased that you rate our staff as very good and we are sorry that some areas have fallen short of expectations. Our lift is now fixed. Our residents chose to celebrate VE Day, which included visiting entertainment. Our daily, weekly and monthly activities are arranged with our residents' input. I would appreciate the opportunity to discuss your concerns at a mutually convenient time.

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Overall Experience  Overall Experience 5.0 out of 5

Everything, everyone is very nice and caring to Mum, giving every day medication through the day, laundry after that and returning them to her room, cleaning her room every day, tidying her bed, tidying her room making sure she has lunch and dinner etc.

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Overall Experience  Overall Experience 5.0 out of 5

My sister is a new resident. My overview so far is a good one. The impression I get is a nice care home with present and caring staff. Other than that she, as stated, is new to Holmpark so cannot comment objectively any further.

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Overall Experience  Overall Experience 5.0 out of 5

Everyone is welcoming and Mum is very well looked after. Her room is well-equipped and comfortable.
The staff are always so nice and friendly. Mum always says how nice the food is and she can always ask for anything extra (cakes, biscuits, etc). The staff check her regularly and take the time to make
sure she is ok.

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Overall Experience  Overall Experience 5.0 out of 5

This care home is awesome. From day one, my relative has felt at home and safe. The staff work as a team in the interest of the residents. I have also found them to be excellent at engaging and taking into consideration the needs of extended family members. The care home is spotless and actively encourages
residents to engage in pre-planned entertainment. I would certainly recommend.

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Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Holmpark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.414 for Holmpark is calculated as follows: ( (179 Excellents x 5) + (57 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (13 Very Poors x 1) ) ÷ 273 Ratings = 4.414

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmpark is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (13)

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Frequently Asked Questions about Holmpark

What types of Care is Holmpark registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Holmpark have?

There are 37 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Holmpark?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Holmpark to the centre of Birmingham?

2.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Holmpark to verify any information. View our terms and conditions. Holmpark has an Enhanced Service - more info.