Holmpark

212 Hagley Road, Edgbaston, Birmingham B16 9PH
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9.4 51 Reviews
  • Holmpark, Birmingham
Anchor’s Holmpark in Edgbaston provides quality care and facilities within a comfortable and friendly environment and continues to welcome new residents. Older people living at Holmpark receive tailored care to suit individual needs and enhance quality of life.

Dementia care is available and Anchor provides on-going dementia training for its care staff to ensure they provide the highest quality of care. Each resident has a detailed care plan, designed by the care team and loved ones, to ensure each individual’s health and care needs are continually met.

Holmpark is part of Anchor who is the largest not-for-profit provider of housing and care to older people in England, with more than 60 years of experience in the sector.

They reinvest the money made into its retirement properties and care homes, to continually raise standards to provide a high-quality service that surpasses customers’ expectations.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1125
  • Self-Funded Residential Dementia Care: from £1125
  • RESPITE Self-Funded Residential Care: from £1125
  • RESPITE Self-Funded Residential Dementia Care: from £1125

Colleagues at Holmpark will be happy to discuss our weekly fees with you and what our fees include.

These prices are only a guideline, please contact Holmpark to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Nissy Varughese (Manager)

Local Authority / Social Services

Admission Criteria

  • Please contact Holmpark directly to discuss yours or your loved ones' care needs.
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No

Room Information

  • Single Rooms (37)
  • Couples/Companion Rooms (1)
  • Single Rooms with ensuite Wet Room (1)
  • Couples/Companion Rooms with ensuite Wet Room (1)

Visiting

  • Visitors are welcome at Holmpark.

Parking

  • Onsite parking is available, including disabled spaces.

Holmpark Reviews (51)

Total of 51, showing 41-51
9.4

Holmpark has a Review Score of 9.4 (9.414) out of 10, based on 23 reviews in the last 2 years. Over all time Holmpark has 51 reviews.

Overall Experience

  • 31
  • 16
  • 2
  • 1
  • 1

Date Published

51
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28

Review from Tina R (Daughter of Resident) published on 8 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mom has been here for 14 months and she loves it. The staff are all lovely and helpful. The management is very good and always there to help with anything. I would recommend this home to anyone.

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Review from Linda R (Daughter of Resident) published on 20 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was at Holmpark for 4 years, she was looked after with love and kindness and always treated with dignity. My sister and I cannot thank the staff enough for the way they took care of our mother.
She passed away in the hospital on June 24th 2018.

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Review from Lesley S (Daughter of Resident) published on 1 May 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After 5 years of isolation since the death of my father, my mother was admitted to Holmpark in January 2018. In such a short period of time, my family and I have been totally overwhelmed by the care that has been provided for her.
We have seen my mother flourish more than we believed possible and
the professional approach by all the staff has ensured she is happy, surrounded by people with caring hearts and opportunities we could only dream of her having.
The recent open day allowed the home to show it’s full potential and I was so happy my family were able to attend and experience the Holmpark ethos for themselves.
Every member of staff is committed to the positive care required. My Mum has Alzheimer’s and I live 120 miles away from her, the weight of anxiety that I had when she was isolated and at home has been lifted completely.
I cannot praise the team and it’s leadership enough.

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Review from A M (Friend of Resident) published on 11 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are so friendly and caring. I have visited every day, for the last year, but last month I missed a day because of the snow. My friend was so worried and upset that I had had an accident, but one of the staff phoned to see if I was alright. It is the little things that the staff do without
thinking and makes the client relaxed and happy.

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Review from Garry R (Son of Resident) published on 23 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This home provides care in the broadest and fullest sense. The staff change very little and as such know residents extremely well and their needs, and it appears, become genuinely fond of them.
All staff are very approachable at all times. Dad led a very content life here, well fed, comfortable and
safe. As his family, we could not have wished for more.

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Review from Graham A (Son of Resident) published on 4 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service provider. Staff continue to engage at very high levels of care with very complex needs of my mother and others observed.

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Review from Christina C (Daughter of Resident) published on 24 October 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

An amazing team of staff who go above and beyond job roles. The rooms are bright and spacious. Very welcoming and reassuring environment for both residents and relatives.

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Review from Philicia M (Daughter of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

The smell of urine is always in the room on every visit.
The bathroom is very dirty.
Bathroom tap is loose and needs tightening.
No activities (exercise).

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Review from Keith S (Son of Resident) published on 27 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I was satisfied with the care provided for my father. He is 95 years of age and suffering with dementia so he did need regular attention, guidance and prompting. The staff were keen to do their best in a particularly demanding environment.


There always seemed adequate numbers of staff available

particularly in the resident's lounge and communal areas. The general cleanliness of the building was good and the quality of the food and beverages perfectly acceptable. All in all good value for money.

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Review from A C (Daughter of Resident) published on 20 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From the moment my father arrived at this facility, I was impressed with the staff and the way they treated him and my family. They cared for him and always made us feel welcome. We were greeted warmly whenever we visited. They got to know my father very well and we were all sad when he had to leave
the home. The staff there work extremely hard under sometimes difficult circumstances. They are a credit to your company.

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Review from J W (Daughter of Resident) published on 8 September 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Holmpark for 6 years in which time her condition, vascular dementia, has deteriorated, but her care at Holmpark has been of the highest calibre. Nobody could fault the care, compassion and empathy displayed by every member of staff. One example; my mother suffered a
seizure and was taken to the hospital, a member of staff always goes with her and waits until I can get to her. This last occasion I was 4 hours drive away and a carer went to relieve the person who had gone to the hospital, AFTER her shift had finished, waited until I arrived so mam wouldn't be alone.

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Current Review Score: 9.4 (9.414)

Overview of Review Score

The Review Score of 9.4 (9.414) out of 10 for Holmpark is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 23 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.414 for Holmpark is calculated as follows: ( (179 Excellents x 5) + (57 Goods x 4) + (21 Satisfactorys x 3) + (3 Poors x 2) + (13 Very Poors x 1) ) ÷ 273 Ratings = 4.414

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holmpark is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 20 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 24 Apr 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (13)

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