
Don't hesitate to have your loved one here; it is the best.Jenny S(Daughter of Resident/Service User)

I cannot fault Maple Dene care home and I cannot see my mother being anywhere else.Ant D(Son of Resident/Service User)

The staff are friendly and welcoming and I am so pleased that I was able to find such a good homeSarah R(Daughter of Resident/Service User)

Don't hesitate to have your loved one here; it is the best.Jenny S(Daughter of Resident/Service User)

I cannot fault Maple Dene care home and I cannot see my mother being anywhere else.Ant D(Son of Resident/Service User)

The staff are friendly and welcoming and I am so pleased that I was able to find such a good homeSarah R(Daughter of Resident/Service User)

Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of Birmingham, it benefits from a quiet residential location.
The home strives to deliver a range of residential care services, including long-term care for those who can no longer look after themselves. Maple Dene also supports trial stays and...
Care Provided by Maple Dene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Our colleagues at Maple Dene will be happy to discuss our fees and what is included.
The price(s) shown are provided by the care home. Contact Maple Dene for full pricing details and T&Cs.
Contact Maple Dene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Leisha Cooper (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 1997
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at Maple Dene.
Parking
- Onsite parking is available, including disabled spaces.
Maple Dene Reviews (58)
Maple Dene has a Review Score of 9.8 (9.781) out of 10, based on 17 reviews in the last 2 years.
Over all time Maple Dene has 58 reviews.
We are very grateful for all the care and kindness shown to our 95-year-old mum on returning to Maple Dene after a 5-week stay in hospital with pneumonia. The staff team have been really professional in taking on board her mobility issues and welcoming her back to familiar surroundings. Thank you to everyone involved!
Maple Dene has been a very caring home for my mother. It's been great for her to have her own small flat, such a bonus for a care home. The staff have been kind, caring and friendly, frequently calling in to see Mom and giving her time. The home is well-run and any queries are dealt with promptly. My mom was content.
and very busy at times. I could not have asked for a better home for my mother-in-law to live in for the last years of her life. Thank you!
Mum has only been at Maple Dene for a few days and has settled in really well. The staff are very attentive and are really helpful when you arrive to visit. The admin team are very professional and prompt at answering queries. One lady particularly gave a good first impression. She was really knowledgeable when we looked around initially, and I liked the fact that she recalled my and Mum's names from a previous email even when we had turned up impromptu.
My partner went into Maple Dene for respite care and from my initial contact with the staff and throughout his two-week stay I was welcomed and felt included in his care by all the staff. They provided excellent person-centred care ensuring needs were identified and met wherever possible. The experience has reassured me about future care.
My father has been at Maple Dene for two years and has been exceptionally well looked after. His increasing frailty is managed with great care and compassion and every effort is made to involve him in activities. The staff like him and make a fuss about him and are genuinely caring. A wonderful home.
The staff are all very kind to my sister and we feel at ease with her care and support.
Recently the team at Maple Dene arranged a special outing for my mother. This meant so much to her and I know the carers will have had to make special arrangements as Mum needs a wheelchair now. Whenever I visit, the staff are polite and helpful and when Mum needs assistance they are gentle and patient. I can tell Mum is well cared for and the accommodation is kept clean. There are different activities every day throughout the week to keep residents busy and these are quite varied.
My Mum had been at the care home for a couple of years. Unfortunately, she recently passed away. The carers are wonderful and made her last few days as comfortable as anyone could ask for. They kept us informed of any changes, so that family were present when she slipped away. Thanks for all you did to make her last few years happy and content.
Mam moved in just over two years ago. She had struggled to cope in her own home for five years. Since being at Maple Dene, I have seen such an improvement in her mental health. Physically, she is slowing down but she is 86! She is happy and well cared for. The care staff all seem to know her and her quiet personality. A big thank you to all the care staff.
Maple Dene provides a warm and friendly home for my mum and other residents. The staff appear to be settled and to be very welcoming of visitors. They know the residents well and interact with them in a loving caring way. Management is good and staff including the managers are always aware and willing to discuss any issues that arise.
Whilst it was frustrating with the COVID visiting restrictions, it was understandable.
Staff have always been very approachable and helpful with mom's interests always first.
Very happy with the care received. Staff are always helpful and genuinely know mum's needs. Communication is very good. The pandemic meant we could not fully assess the home before mum moved in. I am pleased to say that we have no regrets.
The staff are very kind and friendly and treat Mum with dignity and respect. If I need to live in a care home, I would like to live at Maple Dene.
The staff go the extra mile. Nothing is too much trouble. All needs are catered for. My father is extremely happy living at Maple Dene.
I found the manager to be really on the ball. You only have to mention something to her once and she gets it stored out.
My father has been a resident of Maple Dene for 18 months, so our whole experience has been during the pandemic. The first 6 months were incredibly tough as care homes had to follow very strict rules on visits. We got through it with the help of the staff and life is now immeasurably better. During this time all the staff in Maple Dene took exceptional care of my father and I am amazed at the love and support they provide every day. He looks better, is more active and is encouraged to join in activities. It is an agonising decision to move your relative into a care home, but I cannot think of a better place than Maple Dene.
Staff cared for my mum through thick and thin over a number of years. They were able to cope with her mood swings and changing needs as she became more frail. Ultimately, they supported her through a peaceful and loving end of life period and proved again what a great team they are. I highly recommend the home.
Care was delivered professionally, and in a kind manner by all the carers we came across. It was particularly hard during covid as we couldn't visit, but we knew she was in the right place, and the manager and her staff kept relatives up to date, firstly facilitating WhatsApp phone calls then visiting as soon as able to, within strict covid requirements.
Sadly, Auntie had a fall 6 weeks ago through no fault of Maple Dene and needs more specialist care than residential, so we have had to move her to a nursing home. We will miss everyone, and thank them for their love and care during the time she was there.
My mother has lived at Maple Dene for nearly 3 years and throughout that time I have been impressed with the standard of care and comfort she has received. Many of the staff have worked there for many years so know the residents well, which gives stability and familiarity to residents, particularly those like my mum who has dementia.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
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Accreditations
There are no accreditations posted yet for Maple Dene.
Meet the Team (0)
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