
Don't hesitate to have your loved one here; it is the best.Jenny S(Daughter of Resident/Service User)

I cannot fault Maple Dene care home and I cannot see my mother being anywhere else.Ant D(Son of Resident/Service User)

The staff are friendly and welcoming and I am so pleased that I was able to find such a good homeSarah R(Daughter of Resident/Service User)

Don't hesitate to have your loved one here; it is the best.Jenny S(Daughter of Resident/Service User)

I cannot fault Maple Dene care home and I cannot see my mother being anywhere else.Ant D(Son of Resident/Service User)

The staff are friendly and welcoming and I am so pleased that I was able to find such a good homeSarah R(Daughter of Resident/Service User)

Anchor’s Maple Dene, in Moseley, supports up to 40 older people to live a comfortable lifestyle and provides dementia care and it is welcoming new residents for care. Located to the south of Birmingham, it benefits from a quiet residential location.
The home strives to deliver a range of residential care services, including long-term care for those who can no longer look after themselves. Maple Dene also supports trial stays and...
Care Provided by Maple Dene
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 40 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
Fees can vary depending on care needs and other factors. Our colleagues at Maple Dene will be happy to discuss our fees and what is included.
The price(s) shown are provided by the care home. Contact Maple Dene for full pricing details and T&Cs.
Contact Maple Dene to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Anchor
- Voluntary / Not for Profit Owned
Person in charge
- Leisha Cooper (Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 1997
- Last Refurbishment: 1997
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (1)
- Single Rooms with ensuite Wet Room (38)
- Couples/Companion Rooms with ensuite Wet Room (1)
Visiting
- Visitors are welcome at Maple Dene.
Parking
- Onsite parking is available, including disabled spaces.
Maple Dene Reviews (58)
Maple Dene has a Review Score of 9.8 (9.781) out of 10, based on 17 reviews in the last 2 years.
Over all time Maple Dene has 58 reviews.
Staff are very helpful and care was excellent.
Staff at Maple Dene have done a fantastic job in getting Mum back on her feet following her two week stay in hospital due to Coronavirus. Personal care and physio and lots of patience. Thank you. Looking forward to visiting once lockdown is lifted.
Mummy has lived at Maple Dene for 3 1/2 years. It became a very happy place for her to be after the trauma of having to leave her family home. The staff is lovely and caring. They took into consideration her foibles and were patient with her in spite of her difficulties. There were love and affection shown between her and them and she often gave and received hugs. I am so grateful she was here.
My mother was a resident at Maple Dene for 5 years, moving to the area to be closer to family following the death of my father. It was her decision and she quickly settled finding the staff warm, friendly and very supportive. In the final month of her life, Mam told me how she could not be better cared for, that's testimony to a wonderful team.
Everywhere is clean and attractively decorated and the lunch looked delicious. Having visited a number of similar establishments, I know this takes hard work to achieve so well done!
My aunt has nothing but praise for her home, carers and food. She is treated with respect and it is great to see that she is so well cared for and comfortable.
Thanks to all who work there.
As I live overseas, it’s reassuring to know that Mum feels this way. The staff deliver care and support with understanding, kindness and professionalism. Communication with the staff is excellent and I feel I’m kept informed - being surprised by an email containing a photo or video of Mum is a joy.
A decision to move from independent living to residential care is rarely easy. The manager and her experienced team help manage the transition with charm and kindness.
I know that she would have wanted to express her gratitude to all the staff, everyone went beyond what could be expected and afforded her the opportunity to live with dignity and grace.
Thank you seems rather inadequate - I have already tried to book my place!
Auntie became a resident of Maple Dene at the beginning of this month, following a fall at home. I have nothing but thanks and praise for the way she has been accepted into the home and looked after. The Manager and all staff I and my wife have spoken to have been attentive and interested in Auntie, suggesting ways she might settle in best. Bringing her own furniture has been encouraged, with no restriction placed on pictures put up on the walls of her flat. When we said that her bed was not worth bringing however, they provided one at no extra cost. When Auntie was confused at night during the first few nights, staff spoke to us about it, reassured us that this often happens and generally helped her to settle. The home is spotlessly clean, yet still maintains a homely atmosphere. Activities are arranged for the residents most days, and as February draws to a close we see a much more contented Auntie than we have seen in many months.
The most accurate and succinct review I can give is that if I was in my 80's I would be very happy to live there - or even my 70's.
Quite simply, they are top of my choices for when I will need care. Exceptionally nice staff and good culture of relationship with residents. Great manager. As a friend, I don't have the information on costs and haven't had to shop around for care lately. But I've rated Maple Dene excellent as you can't really put a price on knowing your loved one is in good hands. Big thank you to them.
We visit once a month to administer communion to the residents who want it, otherwise just to give them a chance to sing a hymn and have a blessing.
The staff have the residents ready and waiting in the lounge and there is always a staff member present. There is a pleasant atmosphere and we enjoy visiting.
Extremely happy with the care and affection shown to my mother. The carers all have immense patience with her.
Our family have been extremely happy with the care our mother has received and continues to receive at Maple Dene. We wished we had her here sooner. We have spoken very highly of Maple Dene and have recommended it to many people.
The staff are amazing, kind, patient and very attuned to the needs of those in their care. I have been very impressed with the way in which they helped my mum settles in and have been alert to her needs as they have changed. My mum (93 years old) says repeatedly 'I can't fault them!' and 'Everyone is lovely!' and she definitely enjoys the food (nutritious, good choices and thoughtfully presented). There's a good programme of activities. I feel very lucky that we found Maple Dene.
My mother has been a resident here for almost 3 years. During this time, her care has been excellent. Maple Dene has much to offer - very pleasant public rooms, lovely, large gardens, good and varied food. What it particularly excels in is its staff. All carers are truly caring and the ladies in the office have gone out of their way to help me when I suddenly had to become a full-time carer for my husband. They were able to take care of mother's appointments when I was unable to do them. They were also a support for me. The daily activities are varied and very good. In short, I have no hesitation in recommending Maple Dene to anyone.
She cannot stand anymore and her Dementia had progressed so she spends most days in her flat. The carers are always popping in for a chat and she is not left alone for long. She is treated with love and dignity.
We are very happy with the care mum receives.
I know that some employees forged close personal relationships with her, based on mutual trust and appreciation.
My aunt, a retired senior nurse, expected high standards.
The fact that she was happy with the home, says more than I could hope to express.
The facilities are excellent and there is a constant programme of upgrading decoration/furnishings/kitchens etc. It has a lovely atmosphere and always smells fresh and clean. The gardens are a wonderful asset. I am confident in the care and support my mother has and I think without exception that the staff are efficient and caring to residents and their relatives. It is a pleasure to visit and reassuring to know my mother's health and wellbeing are as good as can be. I would be more than happy to live there myself.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 January 2019Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (1) & Events (0)
- 09 Oct 2024
Anchor, England’s largest not-for-profit provider of housing and care for people in later life, has received platinum status in the RSPCA’s annual PawPrints Awards for the second year in a...
There are no upcoming events for Maple Dene.
Accreditations
There are no accreditations posted yet for Maple Dene.
Meet the Team (0)
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