Maple Dene

Staff cared for my mum through thick and thin over a number of years. They were able to cope with her mood swings and changing needs as she became more frail. Ultimately, they supported her through a peaceful and loving end of life period and proved again what a great team they are. I highly recommend the home.

Sadly, Auntie had a fall 6 weeks ago through no fault of Maple Dene and needs more specialist care than residential, so we have had to move her to a nursing home. We will miss everyone, and thank them for their love and care during the time she was there.

My mother has lived at Maple Dene for nearly 3 years and throughout that time I have been impressed with the standard of care and comfort she has received. Many of the staff have worked there for many years so know the residents well, which gives stability and familiarity to residents, particularly those like my mum who has dementia.

Staff are very helpful and care was excellent.

Staff at Maple Dene have done a fantastic job in getting Mum back on her feet following her two week stay in hospital due to Coronavirus. Personal care and physio and lots of patience. Thank you. Looking forward to visiting once lockdown is lifted.

Mummy has lived at Maple Dene for 3 1/2 years. It became a very happy place for her to be after the trauma of having to leave her family home. The staff is lovely and caring. They took into consideration her foibles and were patient with her in spite of her difficulties. There were love and affection shown between her and them and she often gave and received hugs. I am so grateful she was here.

My mother was a resident at Maple Dene for 5 years, moving to the area to be closer to family following the death of my father. It was her decision and she quickly settled finding the staff warm, friendly and very supportive. In the final month of her life, Mam told me how she could not be better cared for, that's testimony to a wonderful team.

Thanks to all who work there.

A decision to move from independent living to residential care is rarely easy. The manager and her experienced team help manage the transition with charm and kindness.

Thank you seems rather inadequate - I have already tried to book my place!

Auntie became a resident of Maple Dene at the beginning of this month, following a fall at home. I have nothing but thanks and praise for the way she has been accepted into the home and looked after. The Manager and all staff I and my wife have spoken to have been attentive and interested in Auntie, suggesting ways she might settle in best. Bringing her own furniture has been encouraged, with no restriction placed on pictures put up on the walls of her flat. When we said that her bed was not worth bringing however, they provided one at no extra cost. When Auntie was confused at night during the first few nights, staff spoke to us about it, reassured us that this often happens and generally helped her to settle. The home is spotlessly clean, yet still maintains a homely atmosphere. Activities are arranged for the residents most days, and as February draws to a close we see a much more contented Auntie than we have seen in many months.

The most accurate and succinct review I can give is that if I was in my 80's I would be very happy to live there - or even my 70's.

Quite simply, they are top of my choices for when I will need care. Exceptionally nice staff and good culture of relationship with residents. Great manager. As a friend, I don't have the information on costs and haven't had to shop around for care lately. But I've rated Maple Dene excellent as you can't really put a price on knowing your loved one is in good hands. Big thank you to them.

We visit once a month to administer communion to the residents who want it, otherwise just to give them a chance to sing a hymn and have a blessing.

The staff have the residents ready and waiting in the lounge and there is always a staff member present. There is a pleasant atmosphere and we enjoy visiting.

Extremely happy with the care and affection shown to my mother. The carers all have immense patience with her.

Our family have been extremely happy with the care our mother has received and continues to receive at Maple Dene. We wished we had her here sooner. We have spoken very highly of Maple Dene and have recommended it to many people.

The staff are amazing, kind, patient and very attuned to the needs of those in their care. I have been very impressed with the way in which they helped my mum settles in and have been alert to her needs as they have changed. My mum (93 years old) says repeatedly 'I can't fault them!' and 'Everyone is lovely!' and she definitely enjoys the food (nutritious, good choices and thoughtfully presented). There's a good programme of activities. I feel very lucky that we found Maple Dene.

My mother has been a resident here for almost 3 years. During this time, her care has been excellent. Maple Dene has much to offer - very pleasant public rooms, lovely, large gardens, good and varied food. What it particularly excels in is its staff. All carers are truly caring and the ladies in the office have gone out of their way to help me when I suddenly had to become a full-time carer for my husband. They were able to take care of mother's appointments when I was unable to do them. They were also a support for me. The daily activities are varied and very good. In short, I have no hesitation in recommending Maple Dene to anyone.

We are very happy with the care mum receives.

The fact that she was happy with the home, says more than I could hope to express.