Primary Care Categories
- Older Person Care
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- For a maximum of 28 Service Users
Other Care Provided
- Parkinson's Disease
- Stroke
- Convalescent Care
So many things are going on every day in Victoria Gardens, in this very friendly homeGordon T(Resident / Service User)
So many things are going on every day in Victoria Gardens, in this very friendly homeGordon T(Resident / Service User)
Victoria Gardens care home, in the peaceful residential area of Tile Hill on the outskirts of Coventry, provides personalised residential, nursing, and nursing dementia care for older people.
Small and friendly, this home offers residents a choice of sitting rooms and dining areas, all tastefully decorated and furnished for maximum comfort. It also has a sunny conservatory and a hairdressing salon. The large enclosed garden, cared for by some residents, is...
Victoria Gardens care home, in the peaceful residential area of Tile Hill on the outskirts of Coventry, provides personalised residential, nursing, and nursing dementia care for older people.
Small and friendly, this home offers residents a choice of sitting rooms and dining areas, all tastefully decorated and furnished for maximum comfort. It also has a sunny conservatory and a hairdressing salon. The large enclosed garden, cared for by some residents, is a popular spot to enjoy the company of friends and family.
Victoria Gardens features a selection of specially designed dining areas that provide the perfect space to share meals with fellow residents, family, and friends. On sunny summer days, outdoor spaces are ideal for alfresco dining. The catering team prides itself on ensuring each meal is an enjoyable, heartwarming experience for every resident and visitor to the home.
The professional care team at Victoria Gardens takes time to learn about each resident’s individual hobbies and interests, helping those living in the home lead an active and fulfilling life. In addition to the range of activities available in the home, staff encourage residents to take an active role in the Tile Hill community, from building relationships with neighbours in local community groups and schools to arranging sightseeing trips in the local area.
Each member of the professional care team helps new residents and their families settle into Victoria Gardens. With a wealth of knowledge and experience in the care sector, the friendly Home Manager leads the team at Victoria Gardens to deliver the highest standard of care, supporting residents to live their best life.
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Care Provided by Victoria Gardens Care Home
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Victoria Gardens Care Home for full pricing details and T&Cs.
Contact Victoria Gardens Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Person in charge
- Emma Foley (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (28)
- Single Rooms with ensuite Wet Room (4)
Victoria Gardens Care Home Reviews (59)
8.8
Victoria Gardens Care Home has a Review Score of 8.8 (8.763) out of 10, based on 4 reviews in the last 2 years.
Over all time Victoria Gardens Care Home has 59 reviews.
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Victoria Gardens Care Home
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Review from Paul G (Friend of Resident) published on 28 October 2020 Submitted via Website•
Overall Experience
Good place, good care and high caliber. It's not easy with the current restrictions, but they have handled it well. Communication is open, and I never feel like they're trying to pull the wool over our eyes.
Good place, good care and high caliber. It's not easy with the current restrictions, but they have handled it well. Communication is open, and I never feel like they're trying to pull the wool over our eyes.
Review from Patricia C (Relative of Resident) published on 28 October 2020 Submitted via Website•
Overall Experience
I have nothing but the highest of praise for the staff at Victoria Gardens. They have managed so well, especially considering the circumstances. My partner is always informed of changes or concerns, and they truly love their patients. I highly recommend them due to this.
I have nothing but the highest of praise for the staff at Victoria Gardens. They have managed so well, especially considering the circumstances. My partner is always informed of changes or concerns, and they truly love their patients. I highly recommend them due to this.
Review from Edward G (Friend of Resident) published on 19 August 2020 Submitted via Website•
Overall Experience
Its been hard with all that's going on, but the workers at Victoria Gardens always make sure I'm able to speak and video chat with my loved one and let me know how they're doing. I was worried, but for no reason. I may not be able to come in but I can do window visits and still feel connected....
Its been hard with all that's going on, but the workers at Victoria Gardens always make sure I'm able to speak and video chat with my loved one and let me know how they're doing. I was worried, but for no reason. I may not be able to come in but I can do window visits and still feel connected. Right bunch there.
Review from Mel M (Friend of Resident) published on 29 July 2020 Submitted via Website•
Overall Experience
Lovely place, lovely vibe. The staff are so caring and friendly and the residents always seem so happy. Even with all of this going on, there is still joy to be had there. I cannot say enough about how wonderful they are.
Lovely place, lovely vibe. The staff are so caring and friendly and the residents always seem so happy. Even with all of this going on, there is still joy to be had there. I cannot say enough about how wonderful they are.
Review from A T (Daughter of Resident) published on 27 February 2020 Submitted via Postal Card•
Overall Experience
Staff are kind and very caring, working in a professional manner.
Mum is very well looked after and treated with dignity and respect.
Staff are kind and very caring, working in a professional manner.
Mum is very well looked after and treated with dignity and respect.
Review from J C (Daughter of Resident) published on 18 February 2020 Submitted via Postal Card•
Overall Experience
So far our experience of this care home has been very satisfactory. Always someone about to ask how my father is, and help with his needs.
So far our experience of this care home has been very satisfactory. Always someone about to ask how my father is, and help with his needs.
Review from D M (Nephew of Resident) published on 17 February 2020 Submitted via Postal Card•
Overall Experience
The manager and her staff could not have been more understanding and caring for their residents. Genuinely friendly and cheerful, making sometimes difficult situations bearable. I cannot thank them enough. The atmosphere at Victoria Gardens is more of a family home than a care home, very well done...
The manager and her staff could not have been more understanding and caring for their residents. Genuinely friendly and cheerful, making sometimes difficult situations bearable. I cannot thank them enough. The atmosphere at Victoria Gardens is more of a family home than a care home, very well done to all who work there, it's surely more than just a job.
Review from P B (Daughter of Resident) published on 13 November 2019 Submitted via Postal Card•
Overall Experience
Very good. Very helpful and friendly, nothing is too much trouble. Mum very happy there. Good food.
Very good. Very helpful and friendly, nothing is too much trouble. Mum very happy there. Good food.
Review from K R (Daughter of Resident) published on 5 September 2019 Submitted via Postal Card•
Overall Experience
From the moment you walk through the door, the place is welcoming and homely. The staff will go the extra mile for the residents to make them comfortable. A few things could be improved, mainly the improvement of activities out of the home and the decoration but things are gradually being improved...
From the moment you walk through the door, the place is welcoming and homely. The staff will go the extra mile for the residents to make them comfortable. A few things could be improved, mainly the improvement of activities out of the home and the decoration but things are gradually being improved from that respect. I am glad we chose here for my mum.
Review from Teresa P (Daughter of Resident) published on 21 March 2019 Submitted via Postal Card•
Overall Experience
Mother has resided in Victoria Gardens for the last couple of years and was always very happy to be here and had no complaints - it felt like she was part of a family.
In the last couple of weeks, Mother's health deteriorated and the care that has been delivered is exceptional, also with true...
Mother has resided in Victoria Gardens for the last couple of years and was always very happy to be here and had no complaints - it felt like she was part of a family.
In the last couple of weeks, Mother's health deteriorated and the care that has been delivered is exceptional, also with true sympathy and dignity towards my mother.
Review from P B (Daughter of Resident) published on 31 January 2019 Submitted via Postal Card•
Overall Experience
My mother had to go in there in an emergency due to my illness, and the fact that I am no longer able to care full time for her at home. My mum is 91 and a very strong minded particular person (91 years, still mobile, slight dementia, short term memory loss).
She has settled in very well, the...
My mother had to go in there in an emergency due to my illness, and the fact that I am no longer able to care full time for her at home. My mum is 91 and a very strong minded particular person (91 years, still mobile, slight dementia, short term memory loss).
She has settled in very well, the staff are pleasant to me, any visitors that come to see her.
Review from Trevor R (Nephew of Resident) published on 19 December 2018 Submitted via Postal Card•
Overall Experience
Excellent home. Very well run by all the staff and residents well looked after. Had a lovely visit with my aunty who is very happy.
Excellent home. Very well run by all the staff and residents well looked after. Had a lovely visit with my aunty who is very happy.
Review from Leigh A (Relative of Resident) published on 5 November 2018 Submitted via Postal Card•
Overall Experience
Every time I come here everyone is having fun and friendly and smiling. Very welcoming environment. Lovely activities on and comfortable. My Nan says she is happy here and the people/staff are caring. They always come quickly when needed.
Every time I come here everyone is having fun and friendly and smiling. Very welcoming environment. Lovely activities on and comfortable. My Nan says she is happy here and the people/staff are caring. They always come quickly when needed.
Review from M T (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card•
Overall Experience
I have found Victoria Gardens to be suitable for my father. The staff are attentive and caring. The only negative I have is that I believe there should be a lot more outings for the residents and also more stimulating activities for the residents that have memory issues. And more notice should be...
I have found Victoria Gardens to be suitable for my father. The staff are attentive and caring. The only negative I have is that I believe there should be a lot more outings for the residents and also more stimulating activities for the residents that have memory issues. And more notice should be taken knowing that certain foods are not eaten but given to the resident.
↩Reply from Clare Sheehan, Careline Advisor at Victoria Gardens Care Home
Thank you for your comments. We have recently welcomed on-board a new wellbeing coordinator who has been planning a new activities programme for our Home and tailoring for each individual Resident’s needs. We have reviewed our diet notifications to ensure they reflect our Residents personal choice...
Thank you for your comments. We have recently welcomed on-board a new wellbeing coordinator who has been planning a new activities programme for our Home and tailoring for each individual Resident’s needs. We have reviewed our diet notifications to ensure they reflect our Residents personal choice and dietary requirements. Our Chef is aware of these dietary requirements and will ensure the meals provided are of the Resident’s preferred choices. We value your feedback, thank you for taking the time to complete this review for us.
Review from J W (Sister of Resident) published on 27 September 2018 Submitted via Postal Card•
Overall Experience
I have noticed a marked improvement in the last few weeks since she became involved in the new activities sessions.
A relaxed atmosphere in the home and nothing seems too much trouble for the staff.
A relaxed atmosphere in the home and nothing seems too much trouble for the staff.
Visitors are invited to become involved and no restrictions on visits.
I have noticed a marked improvement in the last few weeks since she became involved in the new activities sessions.
A relaxed atmosphere in the home and nothing seems too much trouble for the staff.
A relaxed atmosphere in the home and nothing seems too much trouble for the staff.
Visitors are invited to become involved and no restrictions on visits.
Review from Kerrie M (Granddaughter of Resident) published on 22 June 2018 Submitted via Postal Card•
Overall Experience
Well, what can I say....except for wonderful. My Nan cam here from another care home and from the moment she arrived here she has been shown nothing but care, dignity and love. The staff are excellent, always happy with the residents and they know every individual's needs. They push my Nan to have...
Well, what can I say....except for wonderful. My Nan cam here from another care home and from the moment she arrived here she has been shown nothing but care, dignity and love. The staff are excellent, always happy with the residents and they know every individual's needs. They push my Nan to have a good quality of life - even when she is sometimes reluctant to leave her room. They carefully encourage her and care of her always.
Review from B B (Son of Resident) published on 11 June 2018 Submitted via Postal Card•
Overall Experience
All the staff are extremely nice and they all have mum a lovely warm welcome when she arrived and made her feel at home and helped mum settle in really quick.
Mum is really happy.
All the staff are extremely nice and they all have mum a lovely warm welcome when she arrived and made her feel at home and helped mum settle in really quick.
Mum is really happy.
Review from Mollie W (Daughter of Resident) published on 23 March 2018 Submitted via Review Postal Card•
Overall Experience
Mum stayed in respite care while I was on a long holiday. She thoroughly enjoyed her stay. Her health and well-being has vastly improved in the short time she has been at Victoria Gardens. It has been a joy to arrive home to see her so alert, well and happy. I cannot praise the staff enough. They...
Mum stayed in respite care while I was on a long holiday. She thoroughly enjoyed her stay. Her health and well-being has vastly improved in the short time she has been at Victoria Gardens. It has been a joy to arrive home to see her so alert, well and happy. I cannot praise the staff enough. They are very friendly and can't do enough for mum. Always receptive to her care needs and personal wishes.
The care home is well run/managed. The manager is very approachable and communications excellent. Nothing I can find fault with.
Review from A B (Niece of Resident) published on 14 December 2017 Submitted via Review Postal Card•
Overall Experience
Every aspect of present care and future was discussed at the meeting. The physical and mental condition was covered. Any concerns were discussed and the helpfulness of all the staff towards my uncle and his family discussed, both were excellent.
Every aspect of present care and future was discussed at the meeting. The physical and mental condition was covered. Any concerns were discussed and the helpfulness of all the staff towards my uncle and his family discussed, both were excellent.
Review from Martin L (Relative of Resident) published on 19 October 2017 Submitted via Website•
Overall Experience
We selected Victoria Gardens for respite care because it was local to where we live.
We found the staff extremely friendly whilst being professional at all times.
The facilities are adequate and the food is good.
We will be using this care home again for respite care in early 2018.
We selected Victoria Gardens for respite care because it was local to where we live.
We found the staff extremely friendly whilst being professional at all times.
The facilities are adequate and the food is good.
We will be using this care home again for respite care in early 2018.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 07 February 2020Overall
Good
Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026Please contact us for information regarding our bed availability
News (0) & Events (0)
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