Russell Court

Overfield Road, Dudley DY1 2NY
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9.6 92 Reviews
  • Russell Court, Dudley
Russell Court nursing home offers residents modern later life living where they can continue to lead meaningful lives.

The modern home features bedrooms with ensuite, a large dining room, a homely conservatory and a secluded garden.

The professional, friendly and compassionate team works tirelessly to ensure each resident feels supported and maintains a good quality of life.
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Care Provided by Russell Court

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £900
  • Self-Funded Residential Dementia Care: from £900
  • Self-Funded Nursing Care: from £950
  • Self-Funded Nursing Dementia Care: from £900
  • RESPITE Self-Funded Residential Dementia Care: from £1050
  • RESPITE Self-Funded Nursing Care: from £1050
  • RESPITE Self-Funded Nursing Dementia Care: from £1050

Excludes hairdressing, private chiropody fees and newspapers.

These prices are only a guideline, please contact Russell Court to find out the exact price for your requirements.

Contact Russell Court to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Russell Court to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Owner

  • Russell Court Care Home Ltd

Person in Charge

  • Claire Logan (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2020
  • Number of floors: 2

Room Information

  • Single Rooms (42)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (38)

Parking

  • Parking available on site

Russell Court Reviews (92)

9.6

Russell Court has a Review Score of 9.6 (9.581) out of 10, based on 30 reviews in the last 2 years.
Over all time Russell Court has 92 reviews.

Overall Experience
  • 72
  • 18
  • 1
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Date Published
  • 92
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  • 30
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Reviewer Connection to Russell Court
  • 26
  • 15
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  • 4
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  • 4
  • 3
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  • 2
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  • 1
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Total of 92, showing 81-92
Review from Susan S (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care the staff give is above and beyond, they are amazing I have never seen care like it. My mother loves them all. Well done Russell Court you deserve 5 stars and above.
Reply from Debi Rogers, Home Manager at Russell Court
Thank you for your fantastic review. Our residents at Russell Court are our main priority in all that we do and it is a pleasure caring for your mother.
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Review from Claire S (Granddaughter of Resident) published on 26 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care at Russell Court has been amazing. The staff are pleasant, kind and most of all care! Which the latter is quite rare in some nursing homes. I have complete confidence that they all take great care of my grandmother, she will spend her final moments here and if she can't be at home I couldn't
find anywhere better. Well done to all the staff! Can't thank you enough.
Reply from Debi Rogers, Manager at Russell Court
Thank you for your lovely feedback. It is our pleasure to take care of your grandmother here at Russell Court.
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Review from R C (Son-in-law of Resident) published on 25 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My relative was treated with love and care by all the staff and we are very grateful for all your help.
Reply from Debi Rogers, Home Manager at Russell Court
It was a pleasure and thank you for your kind feedback which I will pass onto the team at Russell Court.
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Review from T Y (Resident) published on 24 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my very best and thanks to all the staff and nurses for taking care of me but my special thanks go to a wonderful and caring nurse - she deserves 100% in every way.
Reply from Debi Rogers, Manager at Russell Court
Thank you for your kind words for the team here at Russell Court. I will ensure your thanks and best wishes are passed onto the team.
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Review from Janet T (Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was extremely impressed with the court and carers, staff, nurses and the food.
Reply from Debi Rogers, Manager at Russell Court
Thank you Janet for your kind feedback. It was a pleasure to have you stay with us at Russell Court and we hope you keep in touch and come and visit us again soon for a coffee and a chat.
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Review from Yvonne P (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Wonderful staff that look after my dad 100%. The home is spotlessly clean and smells nice when you walk in. I would personally recommend Russell Court for care and support.
Reply from Debi Rogers, Home Manager at Russell Court
Many thanks for your positive feedback regarding the care and the staff team at Russell Court. The team here strive each day to ensure the care and presentation of Russell Court maintains high…read more
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Review from Deborah L (Daughter of Resident) published on 25 March 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father was admitted to continue his recovery for having hospital treatment for Covid. I found the staff to be friendly, professional and accommodating at all times. I have been extremely pleased with the care my dad has received and would happily recommend Russell Court to others.
Reply from Debi Rogers, Home Manager at Russell Court
Thank you for your lovely comments and feedback in relation to your father's stay at Russell Court. I will pass your kind words on to the team here at Russell Court.
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Review from Neil M (Son of Resident) published on 18 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has settled in well and is enjoying his time at Russell Court. The staff are always attentive and most helpful for all his needs. I have visited often in the last 6 months and the staff are most welcoming even though they are very busy. After viewing many homes, we are glad we chose Russell
Court. An excellent place.
Reply from Debi Rogers, Home Manager at Russell Court
Thank you for sharing your experience and positive feedback in respect of your father's care at Russell Court, and we are so happy he has settled well into his new home. I will share this with the…read more
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Review from Ken M (Resident) published on 1 March 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Was only there one night but during that time, it was very good.
Reply from Debi Rogers, Manager at Russell Court
Thank you for your kind feedback. I will pass your comments onto the team at Russell Court.
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Review from David C (Son of Resident) published on 25 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was transferred to Russell Court from the hospital after testing positive for Coid19. The home provided great support for Mom while she gradually gained strength to return home. It is a friendly place, and we had great confidence the Mom was being well looked after. Thank you.
Reply from Debi Rogers, Home Manager at Russell Court
Thank you for your lovely feedback. It was a pleasure having your mom stay with us at Russell Court through what we knew was a really difficult time for her and the family. We miss her but it was…read more
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Review from Dawn R (Daughter of Resident) published on 7 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am amazed at the care and attention my mom has had since she has been in Russell Court. My mom was withdrawn and very much on the downward spiral when she went into Russell Court, but since being there she is looking better in herself, eating her meals, having her hair done and taking part in activities
that the staff have organised for the residents. My mom has her own room with en-suite, tv, radio and her own belongings. Russell Court is clean, adheres to Covid rules and doesn’t smell at all. All of the meals that my mom has, have been catered for her needs. Russell Court have gone above and beyond caring for my mom and I would recommend this establishment.
Reply from Debi Rogers, Home Manager at Russell Court
Thank you so much for your fantastic review for Russell's Court, it is very much appreciated. We understand it is a very difficult and challenging time for everyone at the moment and our team here at…read more
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Review from Karen B (Daughter of Resident) published on 6 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management are extremely caring and compassionate. They have gone above and beyond for my mum and given her excellent care. The home is spotlessly clean, no smells, and the food is excellent. My mum is well supported, looked after and cared for. Thank you, Russell Court.
Reply from Debi Rogers, Home Manager at Russell Court
We would like to thank you for your fantastic review for Russell Court, it is our pleasure to look after your mum and your feedback is very much appreciated and will be shared with our team.
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Current Review Score: 9.6 (9.581)

Overview of Review Score

The Review Score of 9.6 (9.581) out of 10 for Russell Court is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 28 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.581 for Russell Court is calculated as follows: ( (239 Excellents x 5) + (68 Goods x 4) + (17 Satisfactorys x 3) + (2 Poors x 2) + (8 Very Poors x 1) ) ÷ 334 Ratings = 4.581
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Russell Court is based on 28 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 42 registered maximum number of service users is 8.4, which has been reached with 28 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Apr 2021

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (6)

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Kiran Qayum

Job Title: Service Provider/ Registered General Nurse Joined: 2020

Hello, I am Kiran Qayum. I am the Service Provider of Russell Court Nursing Home. I am an Adult Nurse and have been working in the care sector since the age of 18. I have been the Service Provider of the home since we opened in 2020 - I am so proud to be part of the team here. At the start of my nursing journey, I worked in busy wards at a big, local hospital - moving to Russell Court has allowed me to get to know our residents and spend time with each and every one. My passion is to provide tailored, personalised care for every resident at Russell Court. We hope to ensure all our residents have days filled with love and laughter and I am always here to speak to residents and their families.

Manjinder

Manjinder Kaur

Job Title: Deputy Home Manager Joined: 2020

My name is Manjinder. I trained as a Nurse and a midwife in India in 2003, and worked in different hospital departments. I moved to the UK in 2006, as a student nurse and completed my adaptation training at City University in London. I enjoy making a positive difference in peoples lives and my door is always open for any support and advise . I take pride in providing quality care for my residents , my role is not just a job ... its my passion

Neethu

Neethu Davis

Job Title: Registered Nurse Joined: 2022

My name is Neethu Davis. I graduated in nursing in India and gained clinical experience as a registered nurse in hospitals for two years before moving to the UK. I also have experience working as a care assistant in a care home in Scotland, which provided me with valuable knowledge and skills in a care home setting.


I joined Russell Court nursing home in September 2022 as a registered nurse.


I am responsible for the care of elderly residents who require long-term care and support. This environment presented different challenges, as many residents had chronic health conditions, and required specialised knowledge and training. However, the opportunity to build relationships with residents and provide them with companionship and support is deeply rewarding.

Nick

Nick Milburn

Job Title: Nurse Joined: 2024

My name is Nick, I have been a nurse for many years and I really enjoy my job. Being a nurse is very rewarding.


I find i get the most joy from caring for and getting to know my residents on an individual basis. I like the trust that develops with that relationship. I enjoying helping provide them with the care they deserve.


I am always happy to talk to relatives and help as much as possible.

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Kelly Johnson

Job Title: Team Leader Joined: 2021

My Name is Kelly, I have recently been to promoted to team Leader at Russell Court after working here since 2021.


My role involves overseeing the care staff with day to day delivery of care at Russell Court and supporting the nurses.


I am very passionate about care. I have high standards and get the most enjoyment from seeing our residents happy.

Kelly

Kelly Davies

Job Title: Home Administrator Joined: 2022

I have worked in administration for seven years. I have experience in the care sector/adult social care previous to this current role and I achieved my Level 2 Qualification in Health and Social Care. At Russell Court, I am able to enjoy a good work balance between working in the office and also enjoying and assisting residents and helping in any way I can.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Russell Court to verify any information. View our terms and conditions. Russell Court has an Enhanced Service - more info.