Two Gates House, Halesowen, West Midlands
Two Gates House, Halesowen, West Midlands
Two Gates House, Halesowen, West Midlands

Two Gates House is an established residential care home situated in Halesowen.

The home offers high quality care from a dedicated team of staff, in a homely atmosphere where everyone receives personalised care.

Nutritious meals, a range of activities, and an 'open-house' approach to visiting times all help to ensure that residents feel comfortable and at home when they stay.

Rooms are also available for respite.

Owner: Wellmun Care Ltd

Person in charge: Reshma Wellington (Manager)

Local Authority / Social Services: Dudley Metropolitan Borough Council (click for contact details)

Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 32 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Epilepsy • Parkinson's Disease • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 30

Shared Rooms: 1

Rooms with ensuite WC: 27

Weekly Charges Guide: Personal Care Single from £450 , Personal Care Shared (per person) from £450 (These prices are only a guideline, please contact Two Gates House to find out the exact price for your requirements.)

Facilities & Services: Day Care • Respite Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Two Gates House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.7 Two Gates House has a Review Score of 9.7 (9.676)

The Review Score of 9.7 (maximum of 10) for Two Gates House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 7 Reviews over all time. This Average Rating is also the rating value for Two Gates House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.738 for Two Gates House is calculated as follows: ( (62 Excellents x 5) + (22 Goods x 4) ) ÷ 84 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.938 Points relating to the number of positive Reviews for Two Gates House is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 6.4 positive Reviews (32 registered maximum number of service users ÷ 5). 6 Reviews ÷ 6.4 Target = 0.938

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    1
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Two Gates House?

  • Extremely LIKELY
    6
  • Likely
    0
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Two Gates House

  • Son of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Daughter of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • No Connection Provided
    1
  • more

I would have no problem recommending Two Gates Care Home. The care the staff give is 100%. They are all go, friendly and caring. Well done to you all.

How likely would you be to recommend Two Gates House? Don't know

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Excellent staff and care.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother has been a resident almost 2 years and is very comfortable there as she has the privacy of her own room all day long if required. The staff have been marvellous and have been very quick to resolve any problems that have occurred.

We (the family) are more than happy with Two Gates House.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Mom is taken care of with great care and dignity. I feel happy with all the staff and have peace of mind to leave mom in their care.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

My opinion of place is very good. I am a daily visitor.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Since my husband moved into Two Gates House he has received excellent care from all members of staff. his room is always very clean, tidy and they are very helpful with his personal care. Visitors are always welcome and treat you very well.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband has been a resident for over 12 months, suffering from vascular dementia. After visiting 17 homes in the area beforehand, Two Gates House was the one as soon as I went in I felt most comfortable with. I was so relaxed when they offered him a room. He is being well looked after, they meet all his personal needs, his room is good. He enjoys the food, they give drinks and snacks regularly through the day. The staff take great care to see he's clean and changed regularly. They are always polite, friendly and helpful, his visitors have all said the same. I am totally happy and satisfied he is getting the best care he could get and he's in the best place.

How likely would you be to recommend Two Gates House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

There are currently no awards/recognitions posted yet for Two Gates House

Job Vacancies

Staff Profiles

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Care Home Idol 2016

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