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- Two Gates House care home






Two Gates House is an established residential care home situated in Halesowen.
The home offers high quality care from a dedicated team of staff, in a homely atmosphere where everyone receives personalised care.
Nutritious meals, a range of activities, and an 'open house' approach to visiting times all help to ensure that residents feel comfortable and at home when they stay.
Rooms are also available for respite and recuperation.
Care Provided by Two Gates House
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 35 Service Users
Dementia Care Types Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we Define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
- Self-Funded Residential Care: from £850
- Self-Funded Residential Dementia Care: from £850
- RESPITE Self-Funded Residential Care: from £850
- RESPITE Self-Funded Residential Dementia Care: from £850
Contact Two Gates House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
-
NHS Continuing Healthcare (CHC)
Good to Know
Owner
- Wellmun Care Ltd
- Private Owned
Person in charge
- Reshma Wellington (Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2008
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (34)
Parking
- Off street parking available
Two Gates House Reviews (34)
Two Gates House has a Review Score of 9.4 (9.422) out of 10, based on 10 reviews in the last 2 years.
Over all time Two Gates House has 34 reviews.
As a family, it was heartbreaking having to come to terms with my mom having to go into care, but the team at Two Gates have made it so much easier to bare. They are so kind and caring towards her. We know she is in good hands. They do a wonderful job.
Thank you for your kind words, from all the staff.
The care she has received since being there has been first-rate, all the staff are very friendly and approachable, they make Mum feel like she is their first priority when of course all the residents are equally important to them. Mum has always been very independent and I had fears that she would not agree to stay in any home, but within a few days of being there she was telling people how much she liked it and wanted to stay there.
It is good to know that she is happy, safe and well cared for which puts my mind at ease, so a big thank you from me to all the staff.
I was lucky that my Mom was placed at Two Gates House after a period in hospital. This has led to a full-time residential situation for her which I have found to be a really positive experience after all the horror stories you hear. I have peace of mind that my Mom is safe, in good hands, being well looked after and has everything that she needs. The staff are amazing at an incredibly complex, difficult situation and time for our family.
My Great Aunt has been at Two Gates House for nearly 2 months. I feel she is very well cared for. She looks so much more healthy and relaxed. The atmosphere of the home is so good. The staff are friendly, kind and respectful. I feel happy knowing my Aunt is in good hands and is safe. I cannot thank the staff enough. The managers are also approachable and appear well organised.
Thank you for your kind feedback.
All the staff are lovely. They are caring, loving towards residents and are there for every concern. I have no worries whatsoever with the care provided and would recommend this home to anyone.
Unfortunately, my mum was only at Two Gates for a few days after leaving hospital before suffering from a low blood sugar episode. She was quickly taken to the local MHS hospital where she had been quite weak for some time before but I could see the staff here were committed to looking after her with care and compassion.
Have been a big support to my mom. She has become a bit unsteady over the last few weeks but has had a lot of help from all at Two Gates. She has seemed settled and happy and gets on well with staff and residents who have been very kind and understanding towards her.
It is like being at home.
Many thanks.
Excellent staff and care.
My mother has been a resident almost 2 years and is very comfortable there as she has the privacy of her own room all day long if required. The staff have been marvellous and have been very quick to resolve any problems that have occurred.
We (the family) are more than happy with Two Gates House.
Mom is taken care of with great care and dignity. I feel happy with all the staff and have peace of mind to leave mom in their care.
My opinion of place is very good. I am a daily visitor.
Since my husband moved into Two Gates House he has received excellent care from all members of staff. his room is always very clean, tidy and they are very helpful with his personal care. Visitors are always welcome and treat you very well.
My husband has been a resident for over 12 months, suffering from vascular dementia. After visiting 17 homes in the area beforehand, Two Gates House was the one as soon as I went in I felt most comfortable with. I was so relaxed when they offered him a room. He is being well looked after, they meet all his personal needs, his room is good. He enjoys the food, they give drinks and snacks regularly through the day. The staff take great care to see he's clean and changed regularly. They are always polite, friendly and helpful, his visitors have all said the same. I am totally happy and satisfied he is getting the best care he could get and he's in the best place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 22 June 2019- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
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