Wordsley Hall

Mill Street, Wordsley, Stourbridge DY8 5SX
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9.3 23 Reviews
  • Wordsley Hall, Stourbridge
Wordsley Hall combines professional care with support for a versatile lifestyle, with its own activities programme, range of therapies and strong community links.

A converted Grade II Georgian House, Wordsley Hall is an excellent location to spend a retirement, with comfortable interiors and pleasant surroundings.

The mission of all Minster Care Group accommodations is to provide a home that feels like home, without compromising on the quality of care.
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Care Provided by Wordsley Hall

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 44 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1000 – £1300
  • Self-Funded Residential Dementia Care: £1000 – £1300

These prices are only a guideline, please contact Wordsley Hall to find out the exact price for your requirements.

Contact Wordsley Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Wordsley Hall to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Person in charge

  • Jackie Taylor (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Wordsley Hall Reviews (23)

9.3

Wordsley Hall has a Review Score of 9.3 (9.302) out of 10, based on 13 reviews in the last 2 years.
Over all time Wordsley Hall has 23 reviews.

Overall Experience
  • 15
  • 7
  • 0
  • 0
  • 1
Date Published
  • 23
  • 5
  • 5
  • 13
  • 10
Reviewer Connection to Wordsley Hall
  • 7
  • 4
  • 4
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Helen D (Wife of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Always kind, respectful, very clean. My husband always looks clean and smart, is mostly cheerful. I am very satisfied with all aspects of his care. The only thing is the lack of stimulant for the residents.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Michael O (Son of Resident) published on 6 June 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father has only just become resident at Wordsley Hall but so far he has been well looked after. Staff very helpful and efficient.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Carol G (Daughter of Resident) published on 16 May 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
This time last week on May 7th 2016 my mom died, the sadness was unexplainable. The only way I managed to cope was by the kindness shown to me my dad and more importantly my mom. The day staff and night staff were so kind, nothing was to too much trouble for them.


They showed kindness and compassion

to us all and never left our side when we needed a hug. I have to single out a senior carer as the kindest most compassionate carer I have ever met who did her job professionally but then went the extra mile to ensure moms passing a was as comfortable as it could be. Thank you from the bottom of my heart.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.3 (9.302)

Overview of Review Score

The Review Score of 9.3 (9.302) out of 10 for Wordsley Hall is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.302 for Wordsley Hall is calculated as follows: ( (92 Excellents x 5) + (36 Goods x 4) + (7 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 149 Ratings = 4.302
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Wordsley Hall is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 12 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 14 Mar 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

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